After Landing: Austin - United Hub
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After Landing: Austin

By The Hub team

After Landing is a travel guide series dedicated to bringing you insider tips and local recommendations on what to see and do in some of our favorite cities. Check back often for new destinations.

For the second year in a row, Austin, Texas, was named the best place to live in the US, and it's easy to see why. While not everyone can live here, everyone can certainly visit. And when you do visit, you should reference this insider guide full of tips and recommendations from our employees aka our own travel experts who have explored Austin and know the city well.

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Get to know the Live Music Capital of the World

Chosen as the state's capital in 1839, Austin was originally called Waterloo. Shortly afterward, the city was named Austin after the father of Texas, Stephen F. Austin, the republic's first secretary of state. Now a growing city with a small-town vibe, Austin combines some of America's most laid-back bars and music venues with incredible street art, Tex-Mex cuisine and outdoor beauty.

Your arrival

You'll fly into Austin-Bergstrom International Airport, eight miles south-west of downtown. Jump on the 100 bus and be downtown in 25 minutes. They run every 30 minutes, priced $1.25 one way.

Where to stay

To get your bearings, think of Austin as a city of two halves, divided by Lady Bird Lake. The Lake is a reservoir not a lake but it feels more like a river, dividing Austin into North and South.

To the north is downtown, home to the financial district, museums, upscale bars and restaurants, but also the iconic Dirty Sixth, a stretch of dive bars and gloriously grungy gig venues.

South of the Lake is South Congress Avenue, or what the locals call SoCo. This side of town boasts a mellower, laid-back vibe and an excellent mix of independent boutiques, restaurants, music and art venues, hip coffee houses and an ever-growing number of food trucks. While traffic and driving can present problems in Austin, both halves are easy to explore on foot.

While it's possible to find excellent hotel options to suit all budgets south of the river, you'll generally have more choices downtown.

What to see & do

"The locals always say, 'keep Austin weird,' and that's exactly what it is. So diverse and weird, from bats under the bridge on South Congress to fabulous Americana music by Dale Watson, to bingo at Ginny's Little Longhorn Saloon to Lala's, a bar decorated like Christmas all year long," — Miriam S. San Francisco base supervisor.

Plan to spend a lot of time outdoors: Austin is home to more than 300 parks and more than 30 miles of urban trails, and they're full of healthy looking Austinites. When the sun's shining, a stroll through Zilker Park is hard to beat. But give it a try by hopping aboard the miniature retro train that winds along the river and through some of the park's 350 acres. It's also home to Barton Springs Pool, an outdoor pool with crystal-clear water with supposed healing properties.

Denver based flight attendant, Jera B., share her tips and recommendations on what to see and do in Austin

Head to Lady Bird Lake, and you can ride bikes, kayak, paddleboard or just stroll. The Ann & Roy Butler Hike-and-Bike Trail & Boardwalk is a beautifully scenic 10-mile trail that loops around the Lake and can be shortened via several bridges. For a more elevated view, head to nearby Mount Bonnell. It's only 775ft, but it offers sweet views of Austin and beyond.

For history, head to the Texas Capitol and take a free tour or watch government in action – the visitors' balconies overlook the House of Representatives and Senate chamber galleries, open to the public when state legislature is in session.

"Austin has a special place in my heart. It was the place my husband and I moved in together and later got married. It is such a cool, hip and laid back area. One of my favorite things is Rainy street: it's where they have taken homes and turned them into bars and backyard hotspots. Very fun and trendy," says Denver based flight attendant, Jera B.

Austin's indie art scene is unmissable. Graffiti and murals adorn buildings throughout the city, from Bob Dylan and Bob Marley to friendly frogs and sausage dogs, you're essentially strolling through the city's open-air art gallery. Head for Hope Outdoor Gallery for the most remarkable collection. If you prefer a more 'conventional' set-up — i.e. a roof on your gallery – Austin Art Garage and Art On 5th are two of many worth visiting.

If you only visit one Austin store, make sure it's Uncommon Objects, a vast collection of curious oddities that has to be seen to be believed.

And don't leave town without watching Austin's bats. At dusk, between mid-March and early November, some 1.5 million Mexican free-tailed bats nest under Congress Avenue Bridge and emerge to feed on insects at dusk. Watch from the banks of the Colorado or hop aboard a bat boat.

What to eat & drink

While there's much more to Austin's food scene than tacos and BBQ, you'd be a fool to skip town without sampling both. For tacos, kick-start the day with breakfast tacos at the legendary Torchy's Tacos, Güero's or Juan In A Million, standouts in a city spoiled for choice. For drool-worthy BBQ, head to the legendary Franklin Barbeque (lunchtime only) and stand in line.

Brittany G. pictured with a friend outside of Salt Lick | Photo credit: Brittany G.

Whatever you eat, wash it down with craft beer. Few cities have embraced the craft beer movement more than Austin, with Easy Tiger, Craft Pride or Batch Craft Beer & Kolaches at the forefront.

"I went to Austin with a group of friends and had the ultimate day — we bought cowboy boots at Allen's Boots and then wore them to the Salt Lick. We bought local beer because the wait at Salt Lick is so long but were able to sit under the trees, eat amazing food and have a great time. I highly recommend for trips with friends as it provides good fun," says advertising manager, Brittany G.

Alternatively, for killer cocktails and the kudos that comes from finding a hip-but-hard-to-locate bar, head to Garage on Colorado. It's hidden inside a multi-story car park and though it has no sign, you'll know you're near when you see the My Name Is Joe coffee trailer parked out front.

"And for breakfast anytime head to Magnolia Café," says Miriam S. "Magnolia Café has an amazing and eclectic menu and is just up the hill (on South Congress) from the Continental Club which you should also add to your list for live music."

Austin focus: Live music

Thanks to the annual SXSW festival and a world famous live music scene, Austin proudly proclaims itself to be the Live Music Capital of the World'. Head to Geraldine's, Antone's or Paramount Theatre and you'll quickly see why. Check the Austin Chronicle, available everywhere, for live listings.

Best time to visit

Unless you enjoy sweat and almost unbearable humidity, avoid Austin in the summer — the temperature climbs into the mid and high-90s from June through August. September-November and March-May are more bearable (70s and 80s), while the winter months (December-February) stay mild and dry. But be aware that if you visit in March, the city is swamped with SXSW festival goers.

Getting there

United Airlines offers flights to Austin from many cities throughout the U.S. For more information and to book your Austin adventure, go to United.com or download our convenient United app. And while you're there, share your adventures on social media with the hashtag #UnitedJourney.


Discover more destinations in the After Landing series:

After Landing: San Francisco

After Landing: Denver

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Working to bring people home – repatriation flights underway

By The Hub team , April 03, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 68 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 9,200 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

United Zoom backgrounds for AvGeeks

By The Hub team , April 02, 2020

Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris® seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).

  1. Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
  2. Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
  3. From here select, "choose virtual background" to upload your uniquely United photo.







Domestic and international schedule reductions

By The Hub team , April 02, 2020

While travel demand and government restrictions continue to impact our schedule, we know some people around the globe are displaced and still need to get home. While our international schedule will be reduced by about 90% in April, we will continue flying six daily operations to and from the following destinations — covering Asia, Australia, Latin America, the Middle East and Europe — in an effort to get customers where they need to be. This remains a fluid situation, but United continues to play a role in connecting people and uniting the world, especially in these challenging times. Learn more about what we're doing to keep customers and employees safe.

Flights continuing from now through May schedule:

  • New York/Newark – Frankfurt (Flights 960/961)
  • New York/Newark – London (Flights 16/17)
  • New York/Newark – Tel Aviv (Flights 90/91)
  • Houston – Sao Paulo (Flights 62/63)
  • San Francisco – Tokyo-Narita (Flights 837/838)
  • San Francisco – Sydney (Flights 863/870)

In addition to the above, we will continue to operate the following flights to help displaced customers who still need to get home. In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

Atlantic

The following flights will continue through March 28 westbound:

  • New York/Newark – Amsterdam (Flights 70/71)
  • New York/Newark – Munich (Flights 30/31)
  • New York/Newark – Brussels (Flights 999/998)
  • New York/Newark – Cape Town (Flights 1122/1123)
  • Washington-Dulles – London (Flights 918/919)
  • San Francisco – Frankfurt (Flights 58/59)

The final westbound departures on all other Atlantic routes will take place on March 25.

Pacific

  • We will continue to fly San Francisco-Seoul (Flights 893/892) through March 29 and San Francisco-Tahiti (Flights 115/114) through March 28.
  • Our final eastbound departures on all other Pacific routes will take place on March 25.
  • We will maintain some Guam flights as well as a portion of our Island Hopper service.
  • Hawaii's governor issued a mandatory 14-day self-quarantine order for all travelers arriving or returning to Hawaii. Travelers must complete a Hawaii Department of Agriculture form that will be distributed on board their flight which will also include the requirements for the 14-day quarantine, as well as the penalties. You must show a government issued ID upon arrival along with your form. You can find more information on the governor's website.

Latin America/South America

  • We will continue to fly Newark/New York – Sao Paulo (Flights 149/148) through March 27 outbound.
  • The last southbound departures on most other routes will take place March 24.

Mexico

  • We will reduce our Mexico operation over the next five days. After March 24, we will maintain a small number of daytime flights to certain destinations in Mexico — more to come in the next few days.

Canada

  • We will suspend all flying to Canada effective April 1.

In destinations where government actions have barred us from flying, we are actively looking for ways to bring customers who have been impacted by travel restrictions back to the United States. This includes working with the U.S. State Department and the local governments to gain permission to operate service.

The revised international schedule will be viewable on united.com on Sunday, March 22. We will continue to update our customers with information as it's available.

If you're scheduled to travel through May 31, 2020, and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. Please visit united.com for more information, or reference our step-by-step guide on how to change your flight, cancel and rebook later.

Domestic schedule

Effective April 8, we are further reducing our domestic service between some of our airport hub locations and 31 airports across the United States. We will continue offering service to all of these airports through other United hubs. Additionally, effective April 8, we will suspend service between the mainland and Hilo, Maui, Kona and Lihue - and we will maintain our daily service between our San Francisco hub and Honolulu, which has been reduced to one flight daily. We will continue to operate daily service between Honolulu and Guam.

We are closely monitoring demand as well as changes in state and local curfews and government restrictions across the U.S. and will adjust our schedule accordingly throughout the month.

These the changes result in a 67% overall domestic reduction from a previous 52%, and our overall capacity will now be down 78% overall.

Hub city Route suspensions Remaining service
Denver Arcata/Eureka, CA
Appleton, WI
Hartford, CT
Charleston, SC
Grand Rapids, MI
Honolulu, HI
Hobbs, NM
Jacksonville, FL
Kona, HI
Lihue, HI
Kahului, HI
Shreveport, LA
Santa Rosa, CA
Syracuse, NY
SFO
ORD
IAD, ORD
EWR, IAD, IAH, ORD
ORD
SFO
IAH
EWR, IAD, IAH, ORD
Market Suspension
Market Suspension
Market Suspension
IAH
SFO
IAD, ORD
New York/Newark Austin, TX
Burlington, VT
Buffalo, NY
Akron/Canton, OH
Grand Rapids, MI
Hilton Head, SC
Honolulu, HI
Las Vegas, NV
Kansas City, MO
Milwaukee, WI
Madison, WI
Minneapolis, MN
New Orleans, LA
Omaha, NE
Norfolk, VA
Portland, OR
Phoenix, AZ
Providence, RI
San Diego, CA
San Antonio, TX
Seattle, WA
Salt Lake City, UT
Sacramento, CA
Orange County, CA
Syracuse, NY
Knoxville, TN
Fayetteville, AR
DEN, IAH, ORD, SFO
IAD, ORD
IAD, ORD
ORD
ORD
IAD
SFO
DEN, IAD, IAH, LAX, ORD, SFO
DEN, IAD, IAH, ORD
DEN, IAH, ORD
DEN, ORD
DEN, IAD, IAH, ORD
DEN, IAD, IAH, ORD
DEN, IAH, ORD
DEN, IAD, ORD
DEN, IAH, ORD, SFO
DEN, IAD, IAH, LAX, ORD, SFO
IAD, ORD
DEN, IAD, IAH, LAX, ORD, SFO
DEN, IAD, IAH, ORD
DEN, IAD, IAH, ORD, SFO
DEN, IAH, LAX, ORD, SFO
DEN, IAH, LAX, ORD, SFO
DEN, IAH, ORD, SFO
IAD, ORD
DEN, IAD, IAH, ORD
DEN, IAH, ORD
Washington-Dulles Austin, TX
Grand Rapids, MI
Honolulu, HI
Portland, OR
Sacramento, CA
DEN, IAH, ORD, SFO
ORD
SFO
DEN, IAH, ORD, SFO
DEN, IAH, LAX, ORD, SFO
Houston Hartford, CT
Boise, ID
Akron/Canton, OH
Grand Rapids, MI
Honolulu, HI
Lexington, KY
Ontario, CA
Norfolk, VA
Palm Springs, CA
Richmond, VA
Reno, NV
San Jose, CA
IAD, ORD
DEN, LAX, ORD, SFO
ORD
ORD
SFO
IAD, ORD
DEN, SFO
DEN, IAD, ORD
DEN, SFO
DEN, EWR, IAD, ORD
DEN, SFO
DEN
Los Angeles Arcata/Eureka, CA
Austin, TX
Boston, MA
Baltimore, DC
Bozeman, MT
Cleveland, OH
Eugene, OR
Honolulu, HI
Hilo, HI
Kona, HI
Lihue, HI
Orlando, FL
Mammoth Lakes, CA
Madison, WI
Kahului, HI
Palm Springs, CA
Redding, CA
Bend/Redmond, CA
Reno, NV
San Antonio, TX
Stockton, CA
Seattle, WA
St George, UT
SFO
DEN, IAH, ORD, SFO
DEN, EWR, IAD, IAH, ORD, SFO
DEN, IAH, ORD
DEN
DEN, EWR, IAD, IAH, ORD
DEN, SFO
SFO
Market Suspension
Market Suspension
Market Suspension
DEN, EWR, IAD, IAH, ORD, SFO
Market Suspension
DEN, ORD
Market Suspension
DEN, SFO
SFO
DEN, SFO
DEN, SFO
DEN, IAD, IAH, ORD
Market Suspension
DEN, IAD, IAH, ORD, SFO
DEN
Chicago Albuquerque, NM
Asheville, NC
Bismarck/Mandan, ND
Bozeman, MT
Kearney, NE
Panama City, FL
Eugene, OR
Fresno, CA
Spokane, WA
Hilton Head, SC
Honolulu, HI
Wilmington, NC
Jackson, MS
Kahului, HI
Palm Springs, CA
Reno, NV
San Jose, CA
Valparaiso, FL
DEN, IAH
IAD
DEN
DEN
DEN
IAH
DEN, SFO
DEN, LAX, SFO
DEN
IAD
SFO
IAD
IAH
Market Suspension
DEN, SFO
DEN, SFO
DEN
IAH
San Francisco Albuquerque, NM
Atlanta, GA
Nashville, TN
Baltimore, DC
Bozeman, MT
Cleveland, OH
Columbus, OH
Dallas/Fort Worth, TX
Detroit, MI
Fort Lauderdale, FL
Spokane, WA
Indianapolis, IN
Kona, HI
Lihue, HI
Kansas City, MO
Mammoth Lakes, CA
Madison, WI
Minneapolis, MN
New Orleans, LA
Kahului, HI
Oklahoma City, OK
Omaha, NE
Philadelphia, PA
Pittsburgh, PA
Raleigh/Durham, NC
San Antonio, TX
St Louis, MO
Tampa, FL
Fayetteville, AR
DEN, IAH
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, IAH, ORD
DEN
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN
DEN, EWR, IAD, IAH, ORD
Market Suspension
Market Suspension
DEN, IAD, IAH, ORD
Market Suspension
DEN, ORD
DEN, IAD, IAH, ORD
DEN, IAD, IAH, ORD
Market Suspension
DEN, IAD, IAH, ORD
DEN, IAH, ORD
DEN, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, EWR, IAD, IAH, ORD
DEN, IAH, ORD
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