United Airlines Expects To Deliver Peer-Leading - United Hub

United Airlines Expects To Deliver Peer-Leading Pre-Tax Margin Growth During First-Quarter 2019

3.8 percent pre-tax margin and total passenger revenue up 7.1 percent from the first quarter of 2018; 4.1 percent adjusted pre-tax margin[1]
April 16, 2019

CHICAGO, April 16, 2019 /PRNewswire/ -- United Airlines (UAL) today announced that a combination of strong top-line revenue performance and effective cost management led to first-quarter pre-tax margin growth that is expected to lead its peers. The company remains confident that it will deliver on its long-term adjusted diluted earnings per share2 (EPS) targets of $10 to $12 in 2019 and $11 to $13 in 2020.

  • Reported first-quarter net income of $292 million, diluted EPS of $1.09, pre-tax earnings of $367 million and pre-tax margin of 3.8 percent, expanding pre-tax margin 1.8 points versus the first quarter of 2018.
  • Reported first-quarter adjusted net income of $309 million, adjusted diluted EPS of $1.15, adjusted pre-tax earnings of $389 million, adjusted pre-tax margin of 4.1 percent, expanding adjusted pre-tax margin 2.1 points versus the first quarter of 2018.1
  • Total passenger revenue increased 7.1 percent versus the first quarter of 2018.
  • First-quarter passenger revenue per available seat mile (PRASM) increased 1.1 percent year-over-year.
  • Consolidated first-quarter unit cost per available seat mile (CASM) decreased 2.1 percent year-over-year.
  • Consolidated first-quarter CASM, excluding special charges, third-party business expenses, fuel and profit sharing, decreased 1.8 percent year-over-year.
  • Repurchased $527 million of its common shares in the first-quarter of 2019, at an average purchase price of $83.68 per share.
  • For the second consecutive quarter the airline reported adjusted pre-tax margin expansion.

"We delivered another strong financial quarter in which we made important progress on our customer investments while making strategic decisions to manage our costs and producing pre-tax margin growth that we expect will lead our peers," said Oscar Munoz, chief executive officer of United Airlines. "That's why we are more confident than ever that we'll reach our long-term adjusted EPS targets we unveiled last year. I want to thank all 93,000 of our employees for their incredible work as we overcame some unique challenges and refocused our efforts in 2019 toward elevating the United experience for our customers."

For more information on UAL's second-quarter and full-year 2019 guidance, please visit ir.united.com for the company's investor update.

First-Quarter 2019 Highlights

Operations and Employees

  • Flew the most revenue passengers ever for a first quarter in company history.
  • Despite a weather-challenged first quarter, achieved second-highest mainline on-time departures rate performance versus the major U.S. airlines.
  • Launched Backstage 2019 which will bring all 25,000 flight attendants to Chicago for an event which will help us elevate the way customers feel about their United experience.
  • Earned 100 percent score on Human Rights Campaign Foundation's annual scorecard on LGBTQ workplace equality.
  • Broke ground on a state-of-the-art Technical Operations Center at Los Angeles International Airport that will enable the airline to provide exceptional service for all of its aircraft fleets.
  • Announced headquarters will remain at the iconic Willis Tower in the airline's hometown of Chicago, while making investments to completely transform the current workspace and experience.

Customer Experience

  • Introduced a re-imagined mobile app to customers around the world featuring a more dynamic experience that updates customers at each step of their travel journey while adding enhancements that make managing travel easier.
  • Announced free live DIRECTV on 211 Boeing 737 United aircraft equipped with seat back TV, providing more than 100 channels of live television.
  • Introduced the relaunch of the United MileagePlus X app, which offers United MileagePlus® members a unique opportunity to earn award miles for everyday purchases.
  • Opened the fifth of its award-winning United Polaris Lounges at Los Angeles International Airport.
  • Opened a brand-new 5,000-square-foot United Club at Fort Lauderdale-Hollywood International Airport - the first of four new United Club locations set to open in 2019.
  • Announced next step in airline's commitment to making customers more comfortable by adding more than 1,600 United Polaris® business class and United First seats to nearly 250 international and domestic aircraft.
  • Launched new state-of-the-art United Meetings product, available on the airline's business portal, United Jetstream, which makes managing travel and redeeming rewards for meetings and events quicker and more streamlined.
  • Became the first U.S. airline to offer non-binary gender options throughout all booking channels in addition to providing the option to select the title "Mx." during booking and in a MileagePlus customer profile, providing customers the ability to identify themselves corresponding with what is indicated on their passports or identification.

Network

  • Began new service from four hubs to 18 cities in 12 states and one province and launched new nonstop seasonal service between San Francisco and Amsterdam.
  • Announced 11 new domestic routes.
  • Filed an application with the U.S. Department of Transportation for a total of six daily nonstop flights to Tokyo Haneda Airport from six of the airline's hubs.

Fleet

  • Announced a brand new and revolutionary regional flying experience with the addition of the two-cabin, 50-seat Bombardier CRJ 550 aircraft, offering customers on key regional routes more legroom, storage and amenities than any other 50-seat regional aircraft operating today.
  • Became first carrier in the world to operate all three Dreamliner models as its first 787-10 began regular service in January from Los Angeles International Airport to Newark Liberty International Airport.
  • Took delivery of four Boeing 737 MAX 9 aircraft (prior to the March 13, 2019 Federal Aviation Administration order grounding U.S.-registered 737 MAX aircraft) and four Boeing 787-10 aircraft.

Community and Environment

  • Donated $1 million to Feeding America's Shutdown Response Fund to directly support the food banks providing food for families of federal workers.
  • Launched Her Art Here, a first-of-its-kind contest designed to find and uplift underrepresented women artists by providing a chance to paint a canvas like no other - a United Airlines aircraft.

Earnings Call

UAL will hold a conference call to discuss its first-quarter 2019 financial results and its financial and operational outlook for second-quarter and full-year 2019 on Wednesday, April 17, at 9:30 a.m. Central time /10:30 a.m. Eastern time. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 355 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 779 mainline aircraft and the airline's United Express carriers operate 569 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

1 Excludes special charges, the mark-to-market impact of financial instruments and imputed interest on certain finance leases. Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release.
2Excludes special charges and the mark-to-market impact of financial instruments, the nature of which are not determined at this time, and imputed interest on certain finance leases. Accordingly, UAL is not providing earnings guidance on a GAAP basis.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals," "targets" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to execute our strategic operating plan, including our growth, revenue-generating and cost-control initiatives; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); risks of doing business globally, including instability and political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; our capacity decisions and the capacity decisions of our competitors; competitive pressures on pricing and on demand; changes in aircraft fuel prices; disruptions in our supply of aircraft fuel; our ability to cost-effectively hedge against increases in the price of aircraft fuel, if we decide to do so; the effects of any technology failures or cybersecurity breaches; disruptions to services provided by third-party service providers; potential reputational or other impact from adverse events involving our aircraft or operations, the aircraft or operations of our regional carriers or our code share partners or the aircraft or operations of another airline; our ability to attract and retain customers; the effects of any terrorist attacks, international hostilities or other security events, or the fear of such events; the mandatory grounding of aircraft in our fleet; disruptions to our regional network; the impact of regulatory, investigative and legal proceedings and legal compliance risks; the success of our investments in other airlines, including in other parts of the world; industry consolidation or changes in airline alliances; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; disruptions in the availability of aircraft, parts or support from our suppliers; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; labor costs; an outbreak of a disease that affects travel demand or travel behavior; the impact of any management changes; extended interruptions or disruptions in service at major airports where we operate; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements, environmental regulations and the United Kingdom's withdrawal from the European Union); the seasonality of the airline industry; weather conditions; the costs and availability of aviation and other insurance; the costs and availability of financing; our ability to maintain adequate liquidity; our ability to comply with the terms of our various financing arrangements; our ability to realize the full value of our intangible assets and long-lived assets;-; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

On January 1, 2019, United Continental Holdings, Inc. ("UAL") adopted Accounting Standards Update No. 2016-02, Leases ("Topic 842"). As such, certain previously reported 2018 figures are adjusted in this report on a basis consistent with Topic 842.

UNITED CONTINENTAL HOLDINGS, INC.

STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)




Three Months Ended
March 31,


%
Increase/
(Decrease)


(In millions, except per share data)


2019


2018



Operating revenue:








Passenger


$

8,725



$

8,149



7.1



Cargo


286



293



(2.4)



Other operating revenue


578



590



(2.0)



Total operating revenue


9,589



9,032



6.2











Operating expense:








Salaries and related costs


2,873



2,726



5.4



Aircraft fuel


2,023



1,965



3.0



Regional capacity purchase


688



630



9.2



Landing fees and other rent


588



579



1.6



Depreciation and amortization


547



524



4.4



Aircraft maintenance materials and outside repairs


408



440



(7.3)



Distribution expenses


360



342



5.3



Aircraft rent


81



127



(36.2)



Special charges (B)


18



40



NM



Other operating expenses


1,508



1,397



7.9



Total operating expense


9,094



8,770



3.7











Operating income


495



262



88.9











Operating margin


5.2

%


2.9

%


2.3


pts.

Adjusted operating margin (Non-GAAP) (A)


5.3

%


3.3

%


2.0


pts.









Nonoperating income (expense):








Interest expense


(188)



(162)



16.0



Interest capitalized


22



18



22.2



Interest income


29



17



70.6



Miscellaneous, net (B)


9



47



(80.9)



Total nonoperating expense


(128)



(80)



60.0











Income before income taxes


367



182



101.6











Pre-tax margin


3.8

%


2.0

%


1.8


pts.

Adjusted pre-tax margin (Non-GAAP) (A)


4.1

%


2.0

%


2.1


pts.









Income tax expense (D)


75



37



102.7



Net income


$

292



$

145



101.4











Diluted earnings per share


$

1.09



$

0.51



113.7



Diluted weighted average shares


268.3



284.9



(5.8)











NM Not meaningful








UNITED CONTINENTAL HOLDINGS, INC.

PASSENGER REVENUE INFORMATION AND STATISTICS


Passenger revenue information is as follows:




1Q 2019
Passenger
Revenue
(millions)


Passenger
Revenue
vs.
1Q 2018


PRASM
vs.
1Q 2018


Yield
vs.
1Q 2018


Available
Seat Miles
vs.
1Q 2018


1Q 2019
Available Seat
Miles (millions)

Domestic


$

5,367



8.0%


0.6%


0.9%


7.4%


36,726















Atlantic


1,331



6.3%


(2.8%)


(4.8%)


9.4%


10,626


Pacific


1,121



4.9%


4.5%


2.2%


0.3%


10,923


Latin America


906



5.3%


2.6%


2.3%


2.6%


7,370


International


3,358



5.6%


1.4%


(0.1%)


4.1%


28,919















Consolidated


$

8,725



7.1%


1.1%


0.5%


5.9%


65,645















Select operating statistics are as follows:




Three Months Ended
March 31,


%
Increase/
(Decrease)




2019


2018




Passengers (thousands)


36,454



34,495



5.7



Revenue passenger miles (millions)


53,097



49,849



6.5



Available seat miles (millions)


65,645



61,977



5.9



Passenger load factor:








Consolidated


80.9

%


80.4

%


0.5


pts.

Domestic


82.6

%


82.8

%


(0.2)


pts.

International


78.7

%


77.5

%


1.2


pts.

Passenger revenue per available seat mile (cents)


13.29



13.15



1.1



Total revenue per available seat mile (cents)


14.61



14.57



0.3



Average yield per revenue passenger mile (cents)


16.43



16.35



0.5



Aircraft in fleet at end of period


1,348



1,295



4.1



Average stage length (miles)


1,448



1,443



0.3



Average full-time equivalent employees


88,730



85,561



3.7



Average aircraft fuel price per gallon


$

2.05



$

2.11



(2.8)



Fuel gallons consumed (millions)


985



932



5.7




Note: See Part II, Item 6, Selected Financial Data, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2018, for definitions of these statistics.

UNITED CONTINENTAL HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)


(In millions)

March 31, 2019


December 31, 2018

ASSETS




Current assets:




Cash and cash equivalents

$

1,848



$

1,694


Short-term investments

2,219



2,256


Receivables, less allowance for doubtful accounts

1,789



1,426


Aircraft fuel, spare parts and supplies, less obsolescence allowance

972



985


Prepaid expenses and other

780



733


Total current assets

7,608



7,094






Total operating property and equipment, net

28,586



27,399


Operating lease right-of-use assets

5,065



5,262






Other assets:




Goodwill

4,523



4,523


Intangibles, less accumulated amortization

3,144



3,159


Restricted cash

103



105


Notes receivable, net

512



516


Investments in affiliates and other, net

1,098



966


Total other assets

9,380



9,269


Total assets

$

50,639



$

49,024






LIABILITIES AND STOCKHOLDERS' EQUITY




Current liabilities:




Advance ticket sales

$

6,006



$

4,381


Accounts payable

2,707



2,363


Frequent flyer deferred revenue

2,388



2,286


Accrued salaries and benefits

1,660



2,184


Current maturities of long-term debt

1,201



1,230


Current maturities of finance leases

133



123


Current maturities of operating leases

639



719


Other

601



553


Total current liabilities

15,335



13,839






Other long-term liabilities and deferred credits:




Long-term debt

12,734



12,215


Long-term obligations under finance leases

236



224


Long-term obligations under operating leases

5,145



5,276


Frequent flyer deferred revenue

2,750



2,719


Postretirement benefit liability

1,287



1,295


Pension liability

1,454



1,576


Deferred income taxes

898



828


Other

998



1,010


Total other long-term liabilities and deferred credits

25,502



25,143


Stockholders' equity

9,802



10,042


Total liabilities and stockholders' equity

$

50,639



$

49,024


UNITED CONTINENTAL HOLDINGS, INC.

CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED)


(In millions)

Three Months Ended
March 31,


2019


2018

Cash Flows from Operating Activities:




Net cash provided by operating activities

$

1,915



$

1,709






Cash Flows from Investing Activities:




Capital expenditures

(1,609)



(944)


Purchases of short-term and other investments

(724)



(596)


Proceeds from sale of short-term and other investments

768



840


Loans made to others



(10)


Investment in affiliates

(27)




Other, net

12



15


Net cash used in investing activities

(1,580)



(695)






Cash Flows from Financing Activities:




Proceeds from issuance of long-term debt

646



673


Payments of long-term debt

(250)



(189)


Repurchases of common stock

(513)



(529)


Principal payments under finance leases

(20)



(18)


Capitalized financing costs

(17)



(16)


Other, net

(29)



(16)


Net cash used in financing activities

(183)



(95)


Net increase in cash, cash equivalents and restricted cash

152



919


Cash, cash equivalents and restricted cash at beginning of the period

1,799



1,591


Cash, cash equivalents and restricted cash at end of the period

$

1,951



$

2,510






Investing and Financing Activities Not Affecting Cash:




Property and equipment acquired through the issuance of debt

$

92



$

60


Operating lease conversions to finance lease

36




Right-of-use assets acquired through operating leases

51



103


Property and equipment acquired through finance leases

8




UNITED CONTINENTAL HOLDINGS, INC.

RETURN ON INVESTED CAPITAL (ROIC)—Non-GAAP


ROIC is a non-GAAP financial measure that UAL believes provides useful supplemental information for management and investors by measuring the effectiveness of the company's operations' use of invested capital to generate profits.

(in millions)

Twelve Months Ended
March 31, 2019

Net Operating Profit After Tax ("NOPAT")


Pre-tax income

$

2,833


Adjustments:


Special charges and mark-to-market ("MTM") losses on financial instruments:


Impairment of assets

362


Termination of a maintenance service agreement

64


Severance and benefit costs

33


MTM losses on financial instruments

33


(Gains) losses on sale of assets and other special charges

6


Pre-tax income excluding special charges and MTM losses on financial instruments (Non-GAAP)

3,331


add: Interest expense (net of income tax benefit) (a)

693


add: Interest component of capitalized aircraft rent (net of income tax benefit) (a)

193


add: Net interest on pension (net of income tax benefit) (a)

(12)


less: Income taxes paid

(14)


NOPAT (Non-GAAP)

$

4,191






Average Invested Capital (five-quarter average)


Total assets

$

49,392


less: Non-interest bearing liabilities (b)

(16,966)


Average invested capital (Non-GAAP)

$

32,426




ROIC (Non-GAAP)

12.9

%



(a)

Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges and MTM gains on financial instruments. For the twelve months ended March 31, 2019, the effective cash tax rate was 0.4%.

(b)

Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities.

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION


(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on financial instruments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis. UAL believes that adjusting for interest expense related to finance leases of Embraer ERJ 145 aircraft is useful to investors because of the accelerated recognition of interest expense.


CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties and fuel sales, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.


Reconciliations of reported non-GAAP financial measures to the most directly comparable GAAP financial measures are included below.



Three Months Ended

March 31,


%
Increase/
(Decrease)




2019


2018



CASM (cents)








Cost per available seat mile (CASM) (GAAP)


13.85



14.15



(2.1)



Special charges (B)


0.02



0.07



NM



Third-party business expenses


0.05



0.05





Fuel expense


3.08



3.17



(2.8)



Profit sharing, including taxes


0.05



0.02



150.0



CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP)


10.65



10.84



(1.8)




NM Not Meaningful

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)




Three Months Ended
March 31,


$
Increase/
(Decrease)


%
Increase/
(Decrease)


(in millions)


2019


2018



Operating expenses (GAAP)


$

9,094



$

8,770



$

324



3.7



Special charges (B)


18



40



(22)



NM



Operating expenses, excluding special charges


9,076



8,730



346



4.0



Adjusted to exclude:










Third-party business expenses


30



31



(1)



(3.2)



Fuel expense


2,023



1,965



58



3.0



Profit sharing, including taxes


33



17



16



94.1



Adjusted operating expenses (Non-GAAP)


$

6,990



$

6,717



$

273



4.1













Operating income (GAAP)


$

495



$

262



$

233



88.9



Adjusted to exclude:










Special charges (B)


18



40



(22)



NM



Adjusted operating income (Non-GAAP)


$

513



$

302



$

211



69.9













Pre-tax income (GAAP)


$

367



$

182



$

185



101.6



Adjusted to exclude:










Special charges (B)


18



40



(22)



NM



MTM gains on financial instruments (B)


(17)



(45)



28



NM



Interest expense on ERJ 145 finance leases (C)


21





21



NM



Adjusted pre-tax income (Non-GAAP)


$

389



$

177



$

212



119.8













Net income (GAAP)


$

292



$

145



$

147



101.4



Adjusted to exclude:










Special charges (B)


18



40



(22)



NM



MTM gains on financial instruments (B)


(17)



(45)



28



NM



Interest expense on ERJ 145 finance leases (C)


21





21



NM



Income tax expense (benefit) related to adjustments above


(5)



1



(6)



NM



Adjusted net income (Non-GAAP)


$

309



$

141



$

168



119.1













Diluted earnings per share (GAAP)


$

1.09



$

0.51



$

0.58



113.7



Adjusted to exclude:










Special charges (B)


0.07



0.14



(0.07)



NM



MTM gains on financial instruments (B)


(0.07)



(0.16)



0.09



NM



Interest expense on ERJ 145 finance leases (C)


0.08





0.08



NM



Income tax benefit related to adjustments


(0.02)





(0.02)



NM



Adjusted diluted earnings per share (Non-GAAP)


$

1.15



$

0.49



$

0.66



134.7




NM Not Meaningful

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)


UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and finance leases is useful to investors in order to appropriately reflect the total amounts spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.



Three Months Ended
March 31,


Capital Expenditures (in millions)


2019


2018


Capital expenditures (GAAP)


$

1,609



$

944



Property and equipment acquired through the issuance of debt


92



60



Property and equipment acquired through finance leases


8





Adjusted capital expenditures (Non-GAAP)


$

1,709



$

1,004









Free Cash Flow (in millions)






Net cash provided by operating activities (GAAP)


$

1,915



$

1,709



Less capital expenditures


1,609



944



Free cash flow, net of financings (Non-GAAP)


$

306



$

765









Net cash provided by operating activities (GAAP)


$

1,915



$

1,709



Less adjusted capital expenditures (Non-GAAP)


1,709



1,004



Free cash flow (Non-GAAP)


$

206



$

705



UNITED CONTINENTAL HOLDINGS, INC.

NOTES (UNAUDITED)


(B) Special charges and MTM gains on financial instruments include the following:



Three Months Ended
March 31,


(In millions)


2019


2018


Operating:






Impairment of assets


$

8



$

23



Severance and benefit costs


6



14



(Gains) losses on sale of assets and other special charges


4



3



Total special charges


18



40



Nonoperating MTM gains on financial instruments


(17)



(45)



Total special charges and MTM gains on financial instruments


1



(5)



Income tax expense related to special charges and MTM gains on financial instruments




1



Total special charges and MTM gains on financial instruments, net of income taxes


$

1



$

(4)



Impairment of assets: During the three months ended March 31, 2019, the company recorded an $8 million fair value adjustment for aircraft purchased off lease. During the three months ended March 31, 2018, the company recorded a $23 million fair value adjustment for aircraft purchased off lease and impairments related to certain fleet types and certain international slots no longer in use.


Severance and benefit costs: During the three months ended March 31, 2019 and 2018, the company recorded $2 million and $8 million, respectively, of severance and benefit costs primarily related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters. In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and received a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through early 2019. Also during the three months ended March 31, 2019 and 2018, the company recorded $4 million and $6 million, respectively, of management severance.


MTM gains on financial instruments: During the three months ended March 31, 2019 and 2018, the company recorded gains of $14 million and $45 million, respectively, for the change in market value of its investment in Azul Linhas Aéreas Brasileiras S.A. During the first quarter of 2019, the company recorded gains of $3 million for the change in fair value of certain derivative assets related to equity of Avianca Holdings S.A. For equity investments and derivative assets subject to MTM accounting, the company records gains and losses as part of Nonoperating income (expense): Miscellaneous, net in its statements of consolidated operations.


(C) Interest expense related to finance leases of Embraer ERJ 145 aircraft


During the third quarter of 2018, United entered into an agreement with the lessor of 54 Embraer ERJ 145 aircraft to purchase those aircraft in 2019. The provisions of the new lease agreement resulted in a change in accounting classification of these new leases from operating leases to finance leases up until the purchase date. The company recognized $21 million of additional interest expense in the three months ended March 31, 2019 as a result of this change.


(D) Effective tax rate


The company's effective tax rate for the three months ended March 31, 2019 and 2018 was 20.4% and 20.3%, respectively. The effective tax rate represents a blend of federal, state and foreign taxes and includes the impact of certain nondeductible items and the impact of a change in the company's mix of domestic and foreign earnings.

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Plans Largest Transatlantic Expansion in its History, Including 10 New Flights and Five New Destinations Debuting Summer 2022

Airline sets course to destinations not served by any other North American carrier in Amman, Jordan; Azores, Portugal; Bergen, Norway; Palma de Mallorca, Spain and Tenerife, Spain
October 14, 2021

CHICAGO, Oct. 14, 2021 /PRNewswire/ -- United today announced the largest transatlantic expansion in its history, including 10 new flights and five new, vogue destinations – Amman, Jordan; Bergen, Norway; Azores, Portugal; Palma de Mallorca, Spain and Tenerife in the Spanish Canary Islands. All of the new routes – which are set to begin in Spring 2022 – are not served by any other North American carrier. Additionally, next year, United will add new flights to five popular European destinations: Berlin, Dublin, Milan, Munich and Rome. Lastly, United will launch seven routes that were interrupted due to the pandemic to Bangalore, Frankfurt, Tokyo's Haneda Airport, Nice and Zurich. Flights are subject to government approval.

"Given our big expectations for a rebound in travel to Europe for summer, this is the right time to leverage our leading global network in new, exciting ways," said Patrick Quayle, senior vice president of international network and alliances at United. "Our expansion offers the widest range of destinations to discover – introducing new, trendy locales that our customers will love, as well as adding more flights to iconic, popular cities."

Amman, Jordan

United will begin new capital to capital service between Washington, D.C. and Amman, Jordan starting May 5. Customers will be able to explore the numerous historical sites in and around Amman, as well as visit Jordan's other top destinations including Petra, the Dead Sea and the Wadi Rum desert. United will be the only North American carrier flying direct to Amman with service three times weekly with a Boeing 787-8 Dreamliner.

Ponta Delgada, Azores, Portugal

United will add a third Portuguese destination to its global network with brand new flights between New York/Newark and Ponta Delgada in the Azores beginning May 13. The carrier will offer the most flights between the U.S. and Portugal of any North American airline and will be the only airline to fly to the Azores from the New York metro area. This daily service joins United's existing flights to Porto, which will return in March, and Lisbon, which the airline is currently operating from New York/Newark and will resume from Washington, D.C. next summer. United will fly a brand-new Boeing 737 MAX 8 aircraft featuring United's new signature interior with enhanced seat back entertainment with Bluetooth connectivity and overhead bin space for every customer.

Bergen, Norway

Beginning May 20, United will become the only U.S. carrier to fly to Norway with flights launching between New York/Newark and Bergen. United will offer three times weekly service on a Boeing 757-200, allowing customers to experience Bergen's surrounding mountainous landscape and breathtaking fjords. United will be the only carrier to fly to Bergen from the U.S.

Palma de Mallorca, Balearic Islands, Spain

United is expanding its Spanish beach getaway destinations with three times weekly flights between New York/Newark and Palma de Mallorca in the Balearic Islands, launching June 2 with a Boeing 767-300ER. This will be the first and only flight between the U.S. and Mallorca and will add to United's existing service to Madrid and Barcelona.

Tenerife, Canary Islands, Spain

Travelers looking for an additional new beach destination can enjoy the stunning black and white sand beaches of Spain's Canary Islands with United's new flight from New York/Newark to Tenerife. United will be the only airline to fly direct between the Canary Islands and North America with three-times weekly service launching June 9 with a Boeing 757-200. Along with the new service to Palma de Mallorca, United will fly to more Spanish destinations from North America than any other airline.

Expanded European Service

United is also adding flights to some of Europe's most iconic cities in anticipation of a resurgence in visitors. Next spring United will add:

  • New daily flights between Denver and Munich – joining existing service from Denver to Frankfurt and London which is expected to resume in March. United is the only U.S. airline to offer transatlantic service from Denver.
  • New daily flights between Chicago and Milan, joining existing seasonal flights between Chicago and Rome. United will be the only airline to offer a direct flight between Chicago and Milan, adding to its existing service between New York/Newark and Milan.
  • New daily capital to capital service between Washington, D.C. and Berlin, joining our other service to Berlin from New York/Newark. United is the only U.S. airline with direct flights to Berlin.
  • An additional daily flight from New York/Newark to Dublin and Rome.

In addition to these new routes, United will begin seven routes that were interrupted by the pandemic:

  • Daily flights between San Francisco and Bangalore beginning May 26
  • Daily flights between New York/Newark and Nice beginning April 29
  • A second daily flight between New York/Newark and Frankfurt beginning April 23
  • Daily flights between Chicago and Zurich beginning April 23
  • Flights from Washington, D.C., Los Angeles and New York/Newark to Tokyo's Haneda airport by March 26

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. To manage entry requirements in different destinations, and find places to get tests, customer can visit United's Travel Ready Center.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Announces Promotions and Leadership Changes in Network Planning and Procurement

United promotes Ankit Gupta to SVP of Domestic Planning and United Express, Patrick Quayle to SVP International Network and Alliances
October 11, 2021

CHICAGO, Oct. 11, 2021 /PRNewswire/ -- United Airlines today announced the promotion of Ankit Gupta to Senior Vice President of Domestic Planning and United Express, and Patrick Quayle to Senior Vice President International Network and Alliances. Both Gupta and Quayle will continue to report directly to Andrew Nocella, United's Chief Commercial Officer.

In addition to these promotions, United also named former United Express Senior Vice President Sarah Murphy to lead the airline's new Global Sourcing organization as Senior Vice President of Global Sourcing and Chief Procurement Officer. Murphy will now report to Gerry Laderman, United's Chief Financial Officer.

Ankit Gupta

"As we work to deliver the best customer experience in North America with a dramatic increase in premium seats, Ankit's leadership in developing the United Next vision has us poised to exceed our customers' expectations as we meet the resurgence in air travel," said Nocella. "He has helped us execute network strategies that would ordinarily take years to develop in a matter of months. And as we play an ongoing and key role in the U.S. economic recovery, we will continue to shape our domestic network with a fleet that spans the CRJ-550 to cutting-edge mainline narrowbody aircraft."

Gupta, formerly Vice President of Network Planning and Scheduling, will now assume responsibility for the operation and strategy of the United Express network in addition to leading the domestic planning team. By linking the United Express operation more closely with the airline's domestic planning team, United expects to better optimize its network and deliver a better, more consistent experience with the products and services it offers.

Patrick Quayle

"Patrick continues to be instrumental in enhancing the alliances that benefit both United and our partners by helping us reach destinations each carrier is unable to serve with its fleet alone," said Nocella. "He led the design and interior configuration for more than 1,000 of our aircraft, including United Polaris, United Premium Plus and our high-premium Boeing 767-300ER aircraft and continues to reshape our network in the midst of a radically different demand environment, making the most of rapidly changing economic and passenger trends."

Quayle, also a former Vice President on United's network planning team, played a key role for the airline through the pandemic, leading the airline from just 10 daily international flights in early 2020 to now becoming the flag carrier of the U.S. as the largest international carrier in the country, with the largest trans-Atlantic and trans-Pacific networks, as well as holding the position as the number one carrier to Central America.

Sarah Murphy

As the new leader of the Global Sourcing team, Murphy will leverage her experience leading teams in United's finance and operating groups and will build upon the procurement team's track record of success in driving efficiencies among the airline's vendors and suppliers to deliver for United's employees, customers and the communities it serves.

"With Sarah's extensive operating and capital budget expertise, and her deep knowledge of our operations, she is uniquely positioned to enhance our ability to source the goods and services we need in order to transform the customer experience and change the way people think about United while protecting the company's bottom line," said Laderman.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

 

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Plans Largest Domestic Schedule Since March 2020

December schedule includes new connections between the Midwest and warm weather cities like Las Vegas and Orlando as well as nearly 70 daily flights to ski destinations, including new service between Orange County and Aspen
October 07, 2021

CHICAGO, Oct. 7, 2021 /PRNewswire/ -- United today announced that it will fly its biggest domestic schedule since the start of the pandemic to meet an expected surge in holiday travel, with an emphasis on connecting the Midwest to warm weather cities like Las Vegas and Orlando as well as offering nearly 70 daily flights to ski destinations, including new service between Orange County and Aspen.

According to United, holiday travel flight searches on united.com and the airline's app are up 16%, compared to 2019. The airline expects the busiest travel days for the Thanksgiving holiday will be Wednesday, November 24 and Sunday, November 28, while popular days for winter holiday travel are expected to be Thursday, December 23 and Sunday, January 2.

The airline plans to offer more than 3,500 daily domestic flights in December, representing 91% of its domestic capacity compared to 2019.

"We're seeing a lot of pent-up demand in our data and are offering a December schedule that centers on the two things people want most for the holidays: warm sunshine and fresh snow," said Ankit Gupta, vice president of network planning and scheduling at United. "We know families and friends are eager to reunite this holiday season, which is why we're thrilled to add new flights that will help them connect and celebrate together."

In December, United will begin new direct flights to Las Vegas and Phoenix from Cleveland, and to Orlando from Indianapolis. The carrier also will resume eight popular direct flights from Midwest cities, including routes to Fort Lauderdale, Fort Myers, Orlando and Tampa, offering the most mainline departures the airline has flown from Cleveland since 2014 including direct service to Nassau and Cancun. United will offer up to 195 daily flights to 12 destinations in Florida this winter, the most flights to the Sunshine State in company history. United is also resuming direct flights from Columbus, Indianapolis, Milwaukee and Pittsburgh to Fort Myers – which were some of the airline's most popular point-to-point flights last winter.

Customers who prefer fresh powder can enjoy more flights to ski destinations with United than any other carrier. The airline offers 66 daily flights to over a dozen ski destinations across the U.S., including brand new service beginning this December between Orange County and Aspen. This winter season, United will have flights to Aspen/Snowmass, Bishop/Mammoth, Bozeman/Big Sky, Eagle/Vail, Kalispell, Gunnison/Crested Butte, Hayden/Steamboat Springs, Jackson Hole, Montrose/Telluride, Reno/Tahoe, Sun Valley from its hub airports.

Earlier this year, United announced that it will add 150 flights to warm-weather destinations this winter season. All of these flights and more are available now on united.com and United's mobile app.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus℠ program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. Customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in United's Travel Ready Center. United was the first airline to integrate all these features into its mobile app and website.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website.
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Becomes First Airline to Introduce PayPal QR Codes as Inflight Payment Option

Latest touch-free payment offering lets customers buy snacks, drinks, and other inflight purchases while on board by just scanning a QR code - with or without Wi-Fi

October 06, 2021

CHICAGO, Oct. 6, 2021 /PRNewswire/ -- United and PayPal today announced a new way to make touch-free inflight purchases, even in areas without Wi-Fi. Starting next month, United customers on select flights can simply show a flight attendant the PayPal QR Code in the PayPal app and use it to buy snacks, drinks and other inflight purchases while onboard.

United is the first airline to offer PayPal QR Codes, and this partnership is part of United's easy-to-use, industry-leading suite of contactless payment tools. United was the first airline to give customers in economy cabins the option to pre-order snacks and beverages from the airline's app and website, and also offers customers the ability to easily store payment information in a digital wallet.

PayPal QR Codes can be used on select flights departing from Chicago O' Hare International Airport in November and before the end of the year, will extend to all flights across the entire network where contactless payment is available.

"Our contactless payment offering is built on simplicity and choice and it's another way we're improving the overall experience of flying United," said Toby Enqvist, chief customer officer for United. "PayPal is a terrific partner and this technology gives our customers another easy way to make purchases, even when they're not online. We expect to introduce even more new and innovative options for our customers in the future through our collaboration with PayPal."

How It Works

  • If you haven't already, download the PayPal app and set your preferred payment method for QR code payments, prior to leaving the gate
  • To make an inflight purchase, Click the 'Pay with QR codes' button
  • Then click the 'In-flight Purchase' button
  • Show the QR code to the flight attendant to scan
  • Look for an emailed confirmation receipt upon landing

"We're excited to be partnering with United to introduce our new offline QR code functionality, adding more ways for customers to check out with PayPal in more places, especially in offline or low connectivity areas," said Frank Keller, Senior Vice President of Enterprise Segment Solutions and Digital Commerce at PayPal. "Bringing PayPal QR Codes inflight reinforces our commitment to offering customers choice and provides a new level of touch-free convenience for consumers when making in-flight purchases, within the PayPal app they know and trust."

United's New Buy-On-Board Menu

Customers can pay using PayPal QR Codes to enjoy one of many new food and beverage offerings United launched this year. In June, United unveiled its refreshed buy-on-board menu, which includes:

  • Three New Snack Boxes: A Tapas snack box with European-inspired offerings; a Takeoff snack box with high-protein options; a Recline snack box with movie theater themed treats.
  • New A la Carte Snack Options: Including sweet potato "tortilla" chips with roasted pepper salsa, trail mix and chocolate-covered dried fruit.
  • New Adult Beverage Options: Mango White Claw®; red, white and sparkling wine, and new beer options such as Breckenridge Brewery Juice Drop Hazy IPA and Michelob ULTRA®.
  • New Fresh Options: Last month, United also added five new fresh retail offerings to its buy-on-board menu including:
    • Morning Menu:
      • Beatrix Market Chia Seed Pudding: Beatrix Market's signature Chia Seed Pudding with fresh mango and toasted coconut
      • Bacon, Egg and Cheese Spiral Croissant: Shoulder bacon, fried egg patty with black pepper and cheddar cheese on a butter spiral croissant
    • Afternoon/Evening Menu:
      • Beatrix Market Mediterranean Grain Bowl: Protein-packed grain bowl features bulgur, a black lentil and carrot salad, roasted zucchini and bell peppers and is served with a bright lemon vinaigrette
      • Classic Beef Butter Burger with Cheddar: Old fashioned cheeseburger with cheddar and pickles on a buttered brioche bun
      • Kindred Creamery Selection Cheese Tray: Cheddar cheese, gouda cheese, Colby jack cheese, Monterey jack cheese, along with crackers and dried cherry and almond mix

New Domestic Premium Cabin Menu Items

United also introduced brand-new meal offerings to customers seated in domestic premium cabins on flights over 1,500 miles and hub-to-hub flights over 800 miles.

  • The enhanced meal service includes a choice of entrees – including fresher options like egg scramble with plant-based chorizo and grilled chicken breast with orzo and lemon basil pesto – sides and dessert.
  • United has also teamed with Eli's Cheesecake to create a uniquely United chocolate pie flavor called "Pie in the Sky."
  • The meals will be served on one tray, with items individually wrapped, to limit person-to-person contact and further the safety of our employees and customers.

For information on food and beverage options available, United's contactless payment technology and FAQs, visit United.com/snacktime.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website.
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United to Hold Webcast of Third-Quarter 2021 Financial Results

October 01, 2021

CHICAGO, Oct. 1, 2021 /PRNewswire/ -- United will hold a conference call to discuss third-quarter 2021 financial results on Wednesday, October 20 at 9:30 a.m. CT/10:30 a.m. ET.

A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its third-quarter financial results after market close on Tuesday, October 19.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines and Airlink Announce Commercial Agreement to Help Customers Explore Southern Africa

New partnership provides customers with easy travel to more than 40 destinations in Southern Africa and ability to earn or redeem miles on Airlink flights
September 28, 2021

CHICAGO, Sept. 28, 2021 /PRNewswire/ -- Today, United Airlines and Airlink, a South African airline, announced a new codeshare agreement that will offer customers more connections between the U.S. and Southern Africa than any other airline alliance. The new agreement, which is subject to government approval, will offer one stop connections from the U.S. to more than 40 destinations in Southern Africa. Additionally, United will be the first airline to connect its loyalty program with Airlink, allowing MileagePlus members to earn and redeem miles when they travel on Airlink flights. This new cooperation will be in addition to United's existing partnership with Star Alliance member South African Airways.

"United continues to demonstrate our commitment to Africa, starting three brand new flights to the continent this year alone including new service to Accra, Ghana; Lagos, Nigeria and Johannesburg, South Africa," said Patrick Quayle, vice president of international network and alliances at United. "And now through our codeshare agreement with Airlink - which is the most expansive partnership in Southern Africa - customers will be able to easily explore more bucket list destinations across the continent including easy connections to Zambia, Zimbabwe and more."

United has continued to expand its footprint into Africa, with direct service to four African destinations. Earlier this month, United announced flights between Washington, D.C. and Lagos Nigeria will begin November 29, subject to government approval. Earlier this year, United launched new service between New York/Newark and Johannesburg, South Africa and between Washington, D.C. and Accra, Ghana, which is expected to operate daily this December and January. United's popular service between New York/Newark and Cape Town, South Africa will also resume on December 1.

"North America is an important source market for our destinations. This codeshare will make it easy for our North American customers to reach the Okavango Delta, Chobe, the Kruger National Park and adjacent private game lodges, Cape Town, the Garden Route, Swakopmund and the Copperbelt, among others," said Airlink CEO and Managing Director, Rodger Foster. "Similarly, the codeshare means that our customers in the 12 African countries we currently serve, will have fast and seamless access to all of United's network."

This new codeshare will be implemented upon final government approvals

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus SM  program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. To manage entry requirements in different destinations, and find places to get tests, customer can visit United's Travel Ready Center.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

About Airlink

Airlink was established in 1992 and is an independent, privately-owned, full-service premium airline.  Choice and reliability are Airlink hallmarks, with the airline serving more than 45 destinations in 12 countries throughout Southern Africa, Madagascar and St Helena Island.  Airlink is ranked as South Africa's most punctual airline, with its fleet of more than 50 modern jetliners achieving a 97.70% average on-time performance for the year to date.  Airlink is an International Air Transport Association (IATA) member and accredited under its safety audit program.

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

United Airlines to Present at the 14th Annual Cowen Global Transportation & Sustainable Mobility Conference

September 01, 2021

CHICAGO, Sept. 1, 2021 /PRNewswire/ -- United (NASDAQ:UAL) will present at the 14th Annual Cowen Global Transportation & Sustainable Mobility Conference on Thursday, September 9. The presentation will begin at 10:30 a.m. CT / 11:30 a.m. ET.

United Invites MileagePlus Members to Donate Miles to Help Afghanistan Evacuee Aid Efforts

MileagePlus®Members can donate miles to non-profits providing air travel, medical care and meals to Afghan evacuees through United's mile crowd-sourcing platform, Miles on a Mission

August 31, 2021

CHICAGO, Aug. 31, 2021 /PRNewswire/ -- United today announced that its MileagePlus members can help in the Afghanistan relief effort by participating in the airline's mile-raising platform, Miles on a Mission, and donate to three non-profit organizations that are using air travel to transport and support Afghan citizens. As part of this campaign, United will match all donations up to five million miles.

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