United Airlines Strengthens Commitment to Houston - United Hub

United Airlines Strengthens Commitment to Houston with Nonstop Service Between Houston and Sydney

United will operate more ultra-long haul flights than any other U.S. carrier
September 07, 2017

HOUSTON, Sept. 7, 2017 /PRNewswire/ -- United Airlines (UAL) today reaffirmed its commitment to Houston with the announcement that it will begin daily, nonstop service between its Houston hub and Sydney on January 18, 2018.

The new flight will be the only nonstop service to Australia from Houston and offers customers from Houston as well as from hundreds of cities across the U.S. the opportunity to conveniently travel to Sydney. United currently serves Sydney nonstop from its West Coast hubs in Los Angeles and San Francisco. This flight is subject to government approval.

At 8,596 miles, this flight will be United's second longest. Together with its service from Los Angeles and San Francisco to Singapore, United will fly the three longest flights by a U.S. carrier, making United the leader in ultra-long haul flights.

"For nearly 50 years, the City of Houston and United Airlines have built a wonderful relationship and we are thrilled that United continues investing in its operations at George Bush Intercontinental Airport and throughout our community," said Houston Mayor Sylvester Turner. "This new route is just one of the ways United is demonstrating its commitment to its customers and employees in Houston. We are looking forward to visiting Sydney and welcoming our Australian visitors with open arms to Texas."

Scott Kirby, president of United Airlines said, "Our Houston hub is stronger than ever and it continues to be an absolutely vital part of our industry-leading network. We are honored to have served this vibrant city for nearly half a century, and this exciting intercontinental flight is one more way we are demonstrating United's commitment to our customers who call Houston home as well as the millions of customers who connect through Houston each year. This new route will serve more than 70 cities across North America making one-stop service to Sydney faster and more convenient than ever before."

For example, customers originating in Charlotte, North Carolina have to fly to Chicago to connect to San Francisco to get to Sydney on United today. With United's new schedule at Houston, customers would now have just one stop at Houston to get to Sydney – saving hours off the journey by reducing the number of connections.

Houston - Sydney Flight Schedule

Flight

City

Depart

City

Arrive

UA 101

Houston (IAH)

8:00 p.m.

Sydney (SYD)

6:30 a.m. +2 days later

UA 100

Sydney (SYD)

11:50 a.m.

Houston (IAH)

10:35 a.m. same day

Onboard Services

United's flight between Houston and Sydney will be operated with Boeing 787-9 Dreamliner aircraft with a total of 252 seats – 48 flat-bed seats in United Polaris business class, 63 Economy Plus seats and 141 seats in United Economy.

United Polaris business class features a reimagined, sleep-enhancing experience for intercontinental travelers, including elevated inflight food and beverages, tranquil custom bedding from Saks Fifth Avenue, comfortable pajamas and exclusive amenity kits with products from Soho House & Co's Cowshed Spa.

United Economy Plus offers additional legroom and increased personal space.  Located near the front of the economy cabin, the seats give the added benefit of allowing a swifter exit from the plane on arrival.

United Economy offers complimentary food, soft drinks, juices, beer and wine, tea, coffee and inflight entertainment. Additionally, the seats feature an adjustable headrest and a personal on-demand entertainment system.

United's 787-9 Dreamliner Experience

The Boeing Dreamliner is revolutionizing the flying experience for United customers and crews while delivering unprecedented operating efficiency, comfort and lower emissions. Customers experience greater comfort with improved lighting, bigger windows, larger overhead bins, lower cabin altitude and enhanced ventilation systems, among other passenger-friendly features. The aircraft's use of lightweight composites, together with its modern engines and improved aerodynamic design, allow it to fly farther, faster and more efficiently than similar-sized conventional aircraft. To download a high-resolution photo of the United 787, visit http://newsroom.united.com/Boeing787.

United in Australia

Since 1986, United has offered nonstop service from its West Coast hubs in the U.S. to Sydney and Melbourne. United offers daily nonstop service to Sydney from its hub at San Francisco International Airport and daily nonstop service between Los Angeles International Airport and Sydney and Melbourne. United operates all flights between the U.S. and Australia with Boeing 787-9 Dreamliner aircraft.

United in Houston

United has operated for nearly 50 years from its hub at George Bush Intercontinental Airport. United and United Express offer nearly 500 daily flights to more than 170 destinations around the world, including top business and leisure markets in Asia, Europe and the Americas. The Houston hub is United's premier gateway to Latin America, serving 51 nonstop destinations across Latin America and the Caribbean. United is also one of Houston's largest employers, with more than 14,000 Houston-based employees.

United customers are seeing a big transformation in Houston with its $277 million investment in the new Terminal C North with roomier gate areas, the latest technology and chef-inspired dining choices. This year, United and airport hospitality group OTG opened Terminal C North with five new elevated dining and retail experiences. United and OTG will start introducing more new food and retail concepts in Terminal E beginning in September. 

About United

United Airlines and United Express operate approximately 4,500 flights a day to 338 airports across five continents. In 2016, United and United Express operated more than 1.6 million flights carrying more than 143 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 748 mainline aircraft and the airline's United Express carriers operate 475 regional aircraft. The airline is a founding member of Star Alliance, which provides service to more than 190 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Airlines Names Laysha Ward to Board of Directors

February 24, 2021

CHICAGO, Feb. 24, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) announced today that Laysha Ward is joining its Board of Directors. Ward, currently Executive Vice President and Chief External Engagement Officer of Target Corporation, brings an impressive resume with more than three decades of corporate leadership experience to the UAL Board.

United Announces Plans to Begin New Daily Nonstop Service Between Boston Logan and London Heathrow

United will be the only U.S. carrier to offer nonstop service between the nation's top seven business markets and London Heathrow
February 19, 2021

CHICAGO, Feb. 19, 2021 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new, nonstop service between Boston Logan International Airport and London Heathrow. This new service builds upon United's growing presence in London and provides customers on the East Coast with another convenient option to get to London. United plans to operate its premium Boeing 767-300ER aircraft on the route, with 46 United Polaris Business Class and 22 United Premium Plus seats. The aircraft features the highest proportion of premium seats on any widebody aircraft operated by a U.S. carrier between London and the United States.

Aloha, Summer! United to Offer the Only Nonstop Flights Between Orange County, California and Honolulu

New Orange County service begins May 6 and new, first-ever nonstop service between Chicago and Kona and between New York/Newark and Maui starts June 3

Customers departing Orange County and United's hub airports can save time by showing proof of negative tests to skip document screening process in Hawaii

February 12, 2021

February 12, 2021 – United Airlines today announced new convenient options for Hawaiian getaways this summer, offering the only nonstop flights between Orange County, California and Honolulu. The new route joins United's previously announced service between Chicago and Kona and New York/Newark and Maui. With the additional new flights, United will offer nonstop service on more than 20 routes between the mainland and Hawaii. United's Orange County – Honolulu service will be available for purchase on united.com beginning Saturday, February 13.

United to Work with Archer Aviation to Accelerate Production of Advanced, Short-Haul Electric Aircraft

Arrangement adds to United's commitment to invest in emerging technologies that combat climate change
February 10, 2021

CHICAGO, Feb. 10, 2021 /PRNewswire/ -- United Airlines today announced that it has completed an agreement to work with air mobility company Archer as part of the airline's broader effort to invest in emerging technologies that decarbonize air travel. Rather than relying on traditional combustion engines, Archer's electric vertical takeoff and landing (eVTOL) aircraft are designed to use electric motors and have the potential for future use as an 'air taxi' in urban markets.

United, Chase and Visa Team Up to Celebrate Black History Month

United Explorer and United Club Visa Cardmembers earn five total miles for every dollar donated to select charities supporting civil rights and education
February 04, 2021

CHICAGO, Feb. 4, 2021 /PRNewswire/ -- In honor of Black History Month, United Airlines, Chase and Visa are encouraging and rewarding United Credit Cardmembers who make donations to non-profits focused on providing access to educational opportunities for Black students and supporting human and civil rights policies. Between February 1 and March 15, 2021, United Explorer and United Club Visa Cardmembers will receive five total miles for every dollar (up to $1,000) in donations made to the following organizations:

  • The Thurgood Marshall College Fund – a non-profit organization established in 1987 as the nation's largest organization exclusively representing the Black College Community. TMCF's member-schools include 47 publicly supported Historically Black College and Universities that enroll nearly 300,000 students.
  • The Leadership Conference Education Fund – an organization that builds public support for laws and policies that promote and protect civil and human rights.
  • The NAACP Legal Defense and Educational Fund – a premier legal organization fighting for racial justice through litigation, advocacy, and public education.
  • United Negro College Fund – a non-profit that supports under-represented students looking to continue their education.

United Earns A Decade of Perfect Scores on Human Rights Campaign Foundation's LGBTQ Workplace Equality Index

United's track record as industry-leader for LGBTQ inclusive initiatives continues, with airline being named a "Best Place to Work for LGBTQ Equality"
February 03, 2021

CHICAGO, Feb. 3, 2021 /PRNewswire/ -- United Airlines today announced it has received its 10th consecutive perfect score of 100% on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI). The scorecard is a benchmarking report on corporate policies and practices related to LGBTQ workplace equality. The perfect score places United on the prestigious 2021 list of "Best Places to Work for LGBTQ Equality."

United Makes Hawaii Travel Easier with Expanded COVID Testing and Pre-Clearance Program

Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii
January 27, 2021

CHICAGO, Jan. 27, 2021 /PRNewswire/ -- Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon arrival. The new pre-clearance process will be in place for customers traveling on 110 of United's weekly flights to Hawaii.

United Launches Industry-Exclusive Technology to Ease the Burden of COVID-19 Travel Restrictions

United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com
January 25, 2021

CHICAGO, Jan. 25, 2021 /PRNewswire/ -- United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first airline to integrate all these features into its mobile app and website.

"While pre-travel testing and documentation are key to safely reopening global travel, we know it can be confusing for customers when they're preparing for a flight," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, United. "Starting today, our 'Travel-Ready Center' gives customers a personalized, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within our app and website."


United Announces 2020 Financial Results: 2021 Will Focus On Transition To Recovery; Expects To Exceed 2019 Adjusted EBITDA Margin By 2023*

Company continues to improve core cash burn in the face of continued COVID-19 headwinds; sharpens focus to prepare for recovery
January 20, 2021

CHICAGO, Jan. 20, 2021 /PRNewswire/ -- United Airlines (UAL) today announced fourth-quarter and full-year 2020 financial results. The company continues its efforts to lead the industry as it manages the most disruptive crisis in aviation history.