United Airlines Now Offers More Business Class Seats Between London Heathrow and Chicago - United Hub

United Airlines Now Offers More Business Class Seats Between London Heathrow and Chicago

By UK/IE Hub Team, November 11, 2019

LONDON, 22 October 2019 – United Airlines today announced every flight between London Heathrow and Chicago will be operated with its newly reconfigured Boeing 767-300ER aircraft. The extended cabin features 46 United Polaris business seats in the premium cabin and 22 United Premium Plus seats. United's three daily nonstop flights are now available for sale for travel beginning 15 November 2019. This is in addition to five daily New York/ Newark flights, which also feature the new seats.

"On our New York/Newark and now Chicago O'Hare services, we are offering our Polaris business class seating as well as a new class of service with our new Premium Plus product," said United's Managing Director Sales U.K. and Ireland, Bob Schumacher. "We are committed to making United the airline that customers choose to fly. As we are seeing a significant increase in customer demand for premium seats, we are excited to be able to expand the number of seats on all of our flights between London Heathrow and our hometown Chicago hub."

The reconfigured Boeing 767-300ER aircraft features 16 additional United Polaris business class seats – a more than 50 per cent increase in all-aisle-access seating – bringing the total premium cabin seat count to 46. The aircraft also features 22 United Premium Plus seats (becoming the first United 767-300ER to offer this seat type), 47 Economy Plus seats and 52 Economy seats. In addition to Chicago, United is already operating the reconfigured 767-300ER, featuring the highest proportion of premium seats on any wide-body aircraft operated by a U.S. carrier between London Heathrow and New York/Newark.

United Polaris business class service is designed to bring a new level of quality to every aspect of premium cabin travel – from lounge to landing – providing the best sleep in the sky. Customers booked in the Polaris cabin receive signature amenities, such as Saks Fifth Avenue bedding, amenity kits featuring custom products from luxury skincare line Sunday Riley, a variety of inflight entertainment options, elevated food and beverages and access to the Polaris lounges at Chicago O'Hare and Newark Liberty International Airport, as well as the arrivals lounge and United Club at London Heathrow.

The newly launched United Premium Plus seats are located closer to the front of the aircraft, directly behind Polaris. Customers travelling in United Premium Plus receive Premier Access check-in, complimentary checked bags, larger and more spacious seats, an upgraded dining experience, an amenity kit, Saks Fifth Avenue bedding and more.

United in the U.K.

United Airlines has been serving the U.K. for over 25 years and offers year-round daily flights from London Heathrow to New York/Newark, Chicago, Washington/Dulles, Houston, Los Angeles, San Francisco and Denver. United also offers year-round services from Manchester and Edinburgh to New York/Newark. On a seasonal basis, United operates services from Edinburgh to Chicago and Washington/Dulles and from Glasgow to New York/Newark. All flights are conveniently timed to connect at United's U.S. hubs, with an extensive network of services to destinations throughout the Americas. Customers can book by visiting united.com or calling 0845 8 444 777, or through their travel agent.

United in Chicago

United's hometown hub, Chicago O'Hare International Airport, is the world's sixth busiest airport. United and United Express offer more flights out of O'Hare than any other airline with 594 daily flights to 207 destinations across the United States, Europe, Asia, Mexico, Latin America, the Caribbean and Canada.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, this year United:

  • Announced that MileagePlus award miles will never expire
  • Gave Economy customers a choice of complimentary snacks on domestic flights
  • Made DIRECTV free for every customer on more than 200 aircraft
  • Released a new version of the award-winning, most downloaded app in the airline industry
  • Launched a new tool called ConnectionSaver, dedicated to improving the experience for customers with connecting flights
  • Partnered with CLEAR on free or discounted memberships for MileagePlus members
  • Announced PlusPoints, new upgrade benefits for MileagePlus Premier members
  • And introduced products in its amenity kits made exclusively for the airline by luxury skincare line Sunday Riley
About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 358 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 788 mainline aircraft and the airline's United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 195 countries via 26 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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