United Airlines Reports Fourth-Quarter and Full-Year 2017

United Airlines Reports Fourth-Quarter and Full-Year 2017 Performance

January 23, 2018

CHICAGO, Jan. 23, 2018 /PRNewswire/ -- United Airlines (UAL) today announced its fourth-quarter and full-year 2017 financial results.

  • UAL reported fourth-quarter net income of $580 million, diluted earnings per share of $1.99, pre-tax earnings of $600 million and pre-tax margin of 6.4 percent. Excluding special charges and income tax adjustments, UAL reported fourth-quarter net income of $408 million, diluted earnings per share of $1.40, pre-tax earnings of $631 million and pre-tax margin of 6.7 percent.
  • UAL reported full-year net income of $2.1 billion, diluted earnings per share of $7.02, pre-tax earnings of $3.0 billion and pre-tax margin of 7.9 percent. Excluding special charges and income tax adjustments, UAL reported full-year net income of $2.1 billion, diluted earnings per share of $6.76, pre-tax earnings of $3.2 billion and pre-tax margin of 8.4 percent.
  • UAL repurchased $553 million of its common shares in the fourth quarter, bringing the full-year share repurchases to $1.8 billion and completing the company's July 2016 $2 billion share repurchase program. The company's board of directors authorized a new $3 billion share repurchase program in December.
  • During 2017, United consistently notched operational bests in on-time arrivals and completions while seeing the fewest cancellations and the best baggage performance in company history.
  • Employees earned $349 million in profit sharing for 2017.

"I am incredibly proud of how our employees delivered in 2017, achieving our best-ever operational performance. Reliability is an important pillar in our continued focus on further improving the customer experience," said Oscar Munoz, chief executive officer of United Airlines. "Looking ahead, we are committed to improving profitability over the long-term by building on the strong foundation we have laid over the past two years. Everyone at United is excited to enter 2018 with a clear set of priorities and a renewed sense of purpose around unlocking the full potential of United Airlines."

Fourth-Quarter and Full-Year Revenue

For the fourth quarter of 2017, revenue was $9.4 billion, an increase of 4.3 percent year-over-year. Fourth-quarter 2017 consolidated passenger revenue per available seat mile (PRASM) was up 0.2 percent compared to the fourth quarter of 2016. Cargo revenue was $304 million in the fourth quarter of 2017, an increase of 21.6 percent year-over-year primarily due to higher international freight volume and yields. For the full year of 2017, total revenue was $37.7 billion, an increase of 3.2 percent year-over-year.

"Everything we do at United is underpinned by a commitment to deliver top tier operational reliability," said Scott Kirby, president of United Airlines. "Thanks to the drive and dedication of our employees, we have significantly raised the bar in this area, delivering a record-setting operational performance in 2017. Looking ahead, our focus will be on continuing to improve customer service and expanding United's network to offer customers more choice."

Fourth-Quarter and Full-Year Costs

Total operating expense was $8.7 billion in the fourth quarter, up 8.2 percent year-over-year. Consolidated unit cost per available seat mile (CASM) increased 4.0 percent compared to the fourth quarter of 2016 due largely to higher fuel and labor expense. Fourth-quarter consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 1.5 percent year-over-year, driven mainly by higher labor expense. For the full year, consolidated CASM increased 2.8 percent compared to full-year 2016 due largely to higher fuel and labor expense. Excluding special charges, third-party business expenses, fuel and profit sharing, consolidated CASM increased 3.1 percent compared to the prior year primarily due to expenses resulting from labor agreements ratified in 2016.

"We are encouraged by our financial results in the fourth quarter which capped a year of strong earnings. Additionally, throughout the year we made significant investments in the business while continuing to return cash to our shareholders through $1.8 billion of share repurchases," said Andrew Levy, executive vice president and chief financial officer of United Airlines. "In 2018, we will continue to focus on cost control, invest strategically into the business and utilize our new $3 billion share repurchase authorization to return cash to our shareholders."

Capital Allocation

UAL generated $728 million in operating cash flow during the fourth quarter of 2017 and ended the quarter with $5.8 billion in unrestricted liquidity, including $2.0 billion of undrawn commitments under its revolving credit facility. UAL generated $3.4 billion in operating cash flow for the full year. The company continued to invest in its business through capital expenditures of $1.1 billion in the fourth quarter and a total of $4.0 billion for the full year. Adjusted capital expenditures, measured as capital expenditures including assets acquired through the issuance of debt and capital leases, airport construction financing, and excluding fully reimbursable projects, were $1.0 billion during the fourth quarter and $4.7 billion for the full year in 2017. The company contributed $419 million to its pension plans and made debt and capital lease principal payments of $1.0 billion during 2017.

For the 12 months ended Dec. 31, 2017, the company's pre-tax income was $3.0 billion and return on invested capital (ROIC) was 13.8 percent. In the fourth quarter, UAL purchased $553 million of its common shares at an average price of $59.61 per share. During 2017, UAL purchased $1.8 billion of its common shares at an average price of $66.30 per share. The company completed its July 2016 $2 billion share repurchase program and announced authorization for a new $3 billion share repurchase program, which represents approximately 14 percent of the company's market capitalization based on the closing stock price on Jan. 22, 2018.

UAL management will host an Investor Event at 4:30pm ET today to discuss fourth-quarter and full-year 2017 earnings, outline 2018 priorities, provide an update on United's network strategy and deliver a financial update. During this presentation, UAL will provide full-year 2018 guidance including earnings per share and establish long-term earnings targets. Please visit ir.united.com to access the first-quarter 2018 investor update, the webcast of the event and the company's presentation made available during the webcast, the entirety of which will be available on the website at the conclusion of the event.

Fourth-Quarter and Full-Year Highlights

Operations and Employees

  • Achieved a record-setting year for operational reliability, including best on-time departure performance, fewest cancellations, and best baggage handling performance.
  • The fourth quarter saw a record-breaking performance during the busy holiday travel season.
    • In December, United was first place among competitors in mainline on-time departures, completion factor, and on-time arrivals.
    • In November, United set company performance records during the busy Thanksgiving travel week, landing its best-ever Thanksgiving completion factor and twice breaking on-time performance records in the midst of the busiest travel days of the year.
  • Employees earned incentive payments of approximately $30 million for achieving operations performance goals in the fourth quarter, marking a full year of earned bonuses totaling approximately $87 million.
  • The company earned its seventh consecutive perfect 100 percent score on the Human Rights Campaign's Corporate Equality Index and a spot on the organization's list of "Best Places to Work for LGBT Equality."
  • Recognized as a Top 100 Best Places to Work in the U.S. by the Glassdoor Employees' Choice Awards.
  • Announced the appointment of Regional Presidents for California and New York/New Jersey, demonstrating our commitment to these communities and our hubs.
  • In response to the catastrophic weather events Harvey, Irma and Maria, United and its employees came together to keep the operation moving and take part in relief efforts, delivering more than 1.7 million pounds of relief supplies to impacted areas, and together with customers and employees, raised and contributed more than $9 million to community assistance.

Network and Fleet

  • Last year, announced 44 new domestic routes from the company's seven U.S. mainland hubs, and increased service on 11 routes to the Hawaiian Islands from Denver, Chicago, Los Angeles and San Francisco – offering more nonstop service to Hawaiian destinations than any other carrier.
  • Announced 13 new international routes in 2017 including its newest route San Francisco to Papeete, Tahiti starting seasonally in October 2018.
  • By increasing its nonstop service from six hub cities to nine ski destinations, United offers customers the most service to the most ski destinations across the U.S.
  • During 2017, took delivery of 19 new Boeing aircraft, including twelve 777-300ER, three 787-9, four 737-800 and eight used Airbus aircraft including two A320 and six A319.
  • Announced an agreement with Boeing to convert 100 current 737 MAX orders into 737 MAX 10 aircraft starting in late 2020.
  • Announced an agreement with Airbus to modify its A350 order resulting in a conversion of the model type from the A350-1000 to the A350-900, an increase in the order size from 35 to 45 aircraft and a deferral of the first delivery to late 2022.
  • Retired the company's iconic Boeing 747 fleet with a final farewell flight between San Francisco and Honolulu.

Customer Experience

  • Took several actions to improve the overall customer experience – including providing more tools to employees to assist customers and increasing compensation for denied boarding.
  • Rolled out system-wide new Customer Solutions Desk with a dedicated team to develop creative solutions to assist customers in reaching their final destinations when their travel plans don't go as expected.
  • Decreased involuntary denied boardings by 92% since April, and in December only had 13 involuntary denied boardings.
  • Upgraded the Houston and Newark terminal experience with the opening of OTG experience, opened new security lanes with automated security bins at Chicago and Newark, and opened the brand new upgraded Los Angeles United Club along with new Global Services lobbies in Houston, Newark and Los Angeles.
  • Improved the customer experience at Houston George Bush Intercontinental Airport by offering customers shorter, more convenient connection times and better access to more destinations through "rebanking" of the hub. UAL will "rebank" Chicago O'Hare beginning in February of 2018.
  • Unveiled new enhancements to United's award-winning mobile app including bag tracking feature, ability to change and cancel flights in the app, add MileagePlus and United Club cards to the Apple Wallet, and allow customers to access boarding passes for 19 other carriers.
  • Became the first airline to give customers access to flight information and other amenities skills for Amazon Alexa, Google Assistant and Fitbit Ionic smartwatch.
  • Continued to improve the mobile tools used by employees, including the first release of the "in the moment" care app, and new functionality in flight attendant tools to better serve customers.
  • The company received the CIO 100 award, an acknowledged mark of enterprise excellence in business technology.
  • Launched a new online portal, United Jetstream, in an effort to simplify the travel management process and give corporate and agency customers an intuitive suite of self-service tools.

About United

United Airlines and United Express operate approximately 4,500 flights a day to 338 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 744 mainline aircraft and the airline's United Express carriers operate 518 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; costs associated with any modification or termination of our aircraft orders; our ability to utilize our net operating losses; our ability to attract and retain customers; potential reputational or other impact from adverse events in our operations; demand for transportation in the markets in which we operate; an outbreak of a disease that affects travel demand or travel behavior; demand for travel and the impact that global economic and political conditions have on customer travel patterns; excessive taxation and the inability to offset future taxable income; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to fuel or currency hedging programs; the effects of any hostilities, act of war or terrorist attack; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; the effects of any technology failures or cybersecurity breaches; disruptions to our regional network; the costs and availability of aviation and other insurance; industry consolidation or changes in airline alliances; the success of our investments in airlines in other parts of the world; competitive pressures on pricing and on demand; our capacity decisions and the capacity decisions of our competitors; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); the impact of regulatory, investigative and legal proceedings and legal compliance risks; the impact of any management changes; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; weather conditions; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2016, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

UNITED CONTINENTAL HOLDINGS, INC.
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)

(In millions, except per share data) Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
%
Increase/
(Decrease)
Year Ended
December 31, 2017
Year Ended
December 31, 2016
%
Increase/
(Decrease)
Operating revenue:
Passenger:
Mainline
$6,582 $6,295 4.6 $26,552 $25,414 4.5
Operating revenue: Passenger: Regional 1,498 1,466 2.2 5,852 6,043 (3.2)
Operating revenue: Passenger: (B) Total passenger revenue 8,080 7,761 4.1 32,404 31,457 3.0
Operating revenue: Cargo 304 250 21.6 1,035 876 18.2
Operating revenue: Other operating revenue 1,054 1,041 1.2 4,297 4,223 1.8
Operating revenue:Other operating revenue: Total operating revenue 9,438 9,052 4.3 37,736 36,556 3.2
Operating expense:
Salaries and related costs
2,704 2,568 5.3 11,045 10,275 7.5
Operating expense: Aircraft fuel(C) 1,875 1,555 20.6 6,913 5,813 18.9
Operating expense: Landing fees and other rent 570 553 3.1 2,240 2,165 3.5
Operating expense: Regional capacity purchase 580 552 5.1 2,232 2,197 1.6
Operating expense: Depreciation and amortization 539 504 6.9 2,149 1,977 8.7
Operating expense: Aircraft maintenance materials and outside repairs 479 448 6.9 1,856 1,749 6.1
Operating expense: Distribution expenses 328 316 3.8 1,349 1,303 3.5
Operating expense: Aircraft rent 145 159 (8.8) 621 680 (8.7)
Operating expense: Special charges (D) 31 (31) NM 176 638 NM
Operating expense: Other operating expenses 1,458 1,423 2.5 5,657 5,421 4.4
Operating expense: Total operating expenses 8,709 8,047 8.2 34,238 32,218 6.3
Operating income: Operating income 729 1,005 (27.5) 3,498 4,338 (19.4)
Operating margin: 7.7% 11.1% (3.4) pts. 9.3% 11.9% (2.6) pts.
Operating margin, excluding special charges (A) (Non-GAAP) 8.1% 10.8% (2.7) pts. 9.7% 13.6% (3.9) pts.
Nonoperating income (expense):
Interest expense
(171) (148) 15.5 (643) (614) 4.7
Nonoperating income (expense): Interest capitalized 20 24 (16.7) 84 72 16.7
Nonoperating income (expense): Interest income 16 11 45.5 57 42 35.7
Nonoperating income (expense): Miscellaneous, net (D) 6 (8) NM 3 (19) NM
Nonoperating income (expense): Total nonoperating expense (129) (121) 6.6 (499) (519) (3.9)
Income before income taxes: Income before income taxes 600 884 (32.1) 2,999 3,819 (21.5)
Pre-tax margin:Pre-tax margin 6.4% 9.8% (3.4) pts. 7.9% 10.4% (2.5) pts.
Pre-tax margin: Pre-tax margin, excluding special charges and reflecting hedge adjustments (A) (Non-GAAP) 6.7% 9.5% (2.8) pts. 8.4% 12.2% (3.8) pts.
Income tax expense: Income tax expense (E) 20 487 (95.9) 868 1,556 (44.2)
Net income: Net income $580 $397 46.1 $2,131 $2,263 (5.8)
Earnings per share: Earnings per share, diluted $1.99 $1.26 57.9 $7.02 $6.85 2.5
Weighted average shares: Weighted average shares, diluted 291.8 315.7 (7.6) 303.6 330.3 (8.1)
  1. NM means Not Meaningful
Statistics:

NM Not meaningful

UNITED CONTINENTAL HOLDINGS, INC.
STATISTICS
Statistics: Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
%
Increase/
(Decrease)
Year Ended
December 31, 2017
Year Ended
December 31, 2016
%
Increase/
(Decrease)
Mainline:
Passengers (thousands)
26,926 25,590 5.2 108,017 101,007 6.9
Mainline:Revenue passenger miles (millions) 47,192 45,608 3.5 193,444 186,181 3.9
Mainline:Available seat miles (millions) 57,866 55,440 4.4 234,576 224,692 4.4
Mainline:Cargo ton miles (millions) 910 790 15.2 3,316 2,805 18.2
Mainline:Passenger revenue per available seat mile (cents) 11.37 11.35 0.2 11.32 11.31 0.1
Mainline:Average yield per revenue passenger mile (cents) 13.95 13.80 1.1 13.73 13.65 0.6
Mainline:Aircraft in fleet at end of period 744 737 0.9 744 737 0.9
Mainline:Average stage length (miles) 1,775 1,804 (1.6) 1,806 1,859 (2.9)
Mainline:Average daily utilization of each aircraft (hours: minutes) 10:16 9:54 3.7 10:27 10:06 3.5
Regional:
Passengers (thousands)
10,487 10,433 0.5 40,050 42,170 (5.0)
Regional:Revenue passenger miles (millions) 5,957 5,930 0.5 22,817 24,128 (5.4)
Regional:Available seat miles (millions) 7,162 7,078 1.2 27,810 28,898 (3.8)
Regional:Passenger revenue per available seat mile (cents) 20.92 20.71 1.0 21.04 20.91 0.6
Regional:Average yield per revenue passenger mile (cents) 25.15 24.72 1.7 25.65 25.05 2.4
Regional:Aircraft in fleet at end of period 518 494 4.9 518 494 4.9
Regional:Average stage length (miles) 558 560 (0.4) 558 564 (1.1)
Consolidated (Mainline and Regional):
Passengers (thousands)
37,413 36,023 3.9 148,067 143,177 3.4
Consolidated (Mainline and Regional)Revenue passenger miles (millions) 53,149 51,538 3.1 216,261 210,309 2.8
Consolidated (Mainline and Regional)Available seat miles (millions) 65,028 62,518 4.0 262,386 253,590 3.5
Consolidated (Mainline and Regional)Passenger load factor 81.7% 82.4% (0.7) pts. 82.4% 82.9% (0.5) pts.
Consolidated (Mainline and Regional)Domestic 85.2% 85.2% 85.2% 85.4% (0.2) pts.
Consolidated (Mainline and Regional)Internal 77.2% 78.9% (1.7) pts. 78.9% 80.0% (1.1) pts.
Consolidated (Mainline and Regional)Passenger revenue per available seat mile (cents) 12.43 12.41 0.2 12.35 12.40 (0.4)
Consolidated (Mainline and Regional)Total revenue per available seat mile (cents) 14.51 14.48 0.2 14.38 14.42 (0.3)
Consolidated (Mainline and Regional)Average yield per revenue passenger mile (cents) 15.20 15.06 0.9 14.98 14.96 0.1
Consolidated (Mainline and Regional)Aircraft in fleet at end of period 1,262 1,231 2.5 1,262 1,231 2.5
Consolidated (Mainline and Regional)Average stage length (miles) 1,431 1,441 (0.7) 1,460 1,473 (0.9)
Consolidated (Mainline and Regional)Average full-time equivalent employees (thousands) 85.6 84.8 0.9 86.0 83.9 2.5
Note:See Part II, Item 6 Selected Financial Data of the company's annual report on Form 10-K for the year ended December 31, 2016 for the definition of these statistics.

UNITED CONTINENTAL HOLDINGS, INC.
SUMMARY FINANCIAL METRICS (A)

(In millions, except per share data) Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
%
Increase/
(Decrease)
Year Ended
December 31, 2017
Year Ended
December 31, 2016
%
Increase/
(Decrease)
Operating income: Operating income $729 $1,005 (27.5) $3,498 $4,338 (19.4)
Operating margin:Operating margin: 7.7% 11.1% (3.4) pts. 9.3% 11.9% (2.6) pts.
Operating income, excluding special charges (Non-GAAP) 760 974 (22.0) 3,674 4,976 (26.2)
Operating margin, excluding special charges (Non-GAAP) 8.1% 10.8% (2.7) pts. 9.7% 13.6% (3.9) pts.
Adjusted EBITDA, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) $1,305 $1,474 (11.5) $5,826 $6,939 (16.0)
Adjusted EBITDA margin, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) 13.8% 16.3% (2.5) pts. 15.4% 19.0% (3.6) pts.
Pre-tax income $600 $884 (32.1) $2,999 $3,819 (21.5)
Pre-tax margin 6.4% 9.8% (3.4) pts. 7.9% 10.4% (2.5) pts.
Pre-tax income, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) 631 857 (26.4) 3,175 4,462 (28.8)
Pre-tax margin, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) 6.7% 9.5% (2.8) pts. 8.4% 12.2% (3.8) pts.
Net income: Net income $580 $397 46.1 $2,131 $2,263 (5.8)
Net income: Net income, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) 408 562 (27.4) 2,052 2,857 (28.2)
Diluted earnings per share: Diluted earnings per share $1.99 $1.26 57.9 $7.02 $6.85 2.5
Diluted earnings per share: Diluted earnings per share, excluding special charges and reflecting hedge adjustments (a) (Non-GAAP) 1.40 1.78 (21.3) 6.76 8.65 (21.8)
Net cash provided by operating activities: Net cash provided by operating activities $728 $658 10.6 $3,413 $5,542 (38.4)
Capital expenditures: Capital expenditures $1,098 $880 24.8 $3,998 $3,223 24.0
Capital expenditures: Adjusted capital expenditures (Non-GAAP) 1,046 1,078 (3.0) 4,729 3,347 41.3
Free cash flow: Free cash flow, net of financings (Non-GAAP) $(370) $(222) NM $(585) $2,319 NM
Free cash flow: Free cash flow (Non-GAAP) (318) (420) NM (1,316) 2,195 NM
(a) Hedge adjustments include prior period gains (losses) on fuel derivative contracts settled in the current period. See note D for further information.
(b) The company recorded a special income tax benefit adjustment of $192 million in 2017 and a special income tax expense adjustment of $180 million in 2016. See note E for further information on the income tax adjustments.
UNITED CONTINENTAL HOLDINGS, INC.
RETURN ON INVESTED CAPITAL (ROIC)

ROIC - Non-GAAP is a financial measure that we believe provides useful supplemental information for management and investors by measuring the effectiveness of our operations' use of invested capital to generate profits.
(in millions) Twelve Months Ended
December 31, 2017
Return On Invested CapitalNet Operating Profit After Tax (NOPAT)
Pre-tax income
$2,999
Return On Invested CapitalSpecial charges (D):
Severance and benefit costs
116
Return On Invested Capital
Impairment of assets
25
Return On Invested Capital
(Gains) losses on sale of assets and other special charges
35

Pre-tax income excluding special charges and reflecting hedge adjustments - Non-GAAP
3,175

add: Interest expense (net of income tax benefit) (a)
639

add: Interest component of capitalized aircraft rent (net of income tax benefit) (a)
302

add: Net interest on pension (net of income tax benefit) (a)
41

less: Income taxes paid
(20)

NOPAT - Non-GAAP
$4,137
Return On Invested CapitalInvested Capital (five-quarter average)
Total assets
$41,753

add: Capitalized aircraft operating leases (b)
4,585

less: Non-interest bearing liabilities (c)
(16,394)

Average invested capital - Non-GAAP
$29,944

Return On Invested Capital - Non-GAAP
13.8%
  • (a) Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges and reflecting hedge adjustments. For the twelve months ended December 31, 2017, the effective cash tax rate was 0.6%.
  • (b) The purpose of this adjustment is to capitalize the impact of aircraft operating leases. The company uses a multiple of seven times its annual aircraft rent expense to estimate the potential capitalized value and related liability of its aircraft. This is a simplified method used by many rating agencies and financial analysts to assist with the impact of operating leases on financial measures like return on invested capital.
  • (c) Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities.

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION

(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including operating income (loss) excluding special charges, income (loss) before income taxes excluding special charges and reflecting hedge adjustments, net income (loss) excluding special charges and reflecting hedge adjustments, net earnings (loss) per share excluding special charges and reflecting hedge adjustments, and CASM, as adjusted, among others.

CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are non-recurring charges not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties, fuel sales and non-air mileage redemptions, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. In addition, the company believes that adjusting for prior period gains and losses on fuel derivative contracts settled in the current period is useful because the adjustments allow investors to better understand the cash impact of settled fuel derivative contracts in a given period.

Pursuant to SEC Regulation G, UAL has included the following reconciliations of reported Non-GAAP financial measures to comparable financial measures reported on a GAAP basis.

Statistics: Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
%
Increase/
(Decrease)
Nine Months Ended
December 31, 2017
Nine Months Ended
December 31, 2016
%
Increase/
(Decrease)
CASM Mainline Operations (cents)
Cost per available seat mile (CASM)
12.90 12.43 3.8 12.59 12.22 3.0
Cost per available seat mile (CASM)Special charges (D) 0.06 (0.06) NM 0.07 0.29 NM
Cost per available seat mile (CASM)Third-party business expenses 0.12 0.13 (7.7) 0.12 0.11 9.1
Cost per available seat mile (CASM)Fuel expense 2.68 2.33 15.0 2.46 2.16 13.9
CASM Mainline OperationsCASM, excluding special charges, third-party business expenses and fuel 10.04 10.03 0.1 9.94 9.66 2.9
CASM Mainline OperationsProfit sharing per available seat mile 0.08 0.22 (63.6) 0.15 0.28 (46.4)
CASM Mainline OperationsCASM, excluding special charges, third-party business expenses, fuel, and profit sharing 9.96 9.81 1.5 9.79 9.38 4.4
CASM Consolidated Operations (cents)Cost per available seat mile (CASM) 13.39 12.87 4.0 13.05 12.70 2.8
CASM Mainline Operations (cents)Special charges (D) 0.04 (0.05) NM 0.07 0.25 NM
CASM Mainline Operations (cents)Third-party business expenses 0.12 0.11 9.1 0.10 0.10
CASM Mainline Operations (cents) Fuel expense 2.88 2.49 15.7 2.64 2.29 15.3
CASM Mainline Operations (cents) CASM, excluding special charges, third-party business expenses and fuel 10.35 10.32 0.3 10.24 10.06 1.8
CASM Mainline Operations (cents) Profit sharing per available seat mile 0.07 0.19 (63.2) 0.13 0.25 (48.0)
CASM Mainline Operations (cents) CASM, excluding special charges, third-party business expenses, fuel, and profit sharing 10.28 10.13 1.5 10.11 9.81 3.1
UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)
(In millions) Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
$
Increase/
(Decrease)
%
Increase/
(Decrease)
Year Ended
December 31, 2017
Year Ended
December 31, 2016
$
Increase/
(Decrease)
%
Increase/
(Decrease)
Operating expenses $8,709 $8,047 $662 8.2 $34,238 $32,218 $2,020 6.3
Operating expensesSpecial charges (D) 31 (31) 62 NM 176 638 (462) NM
Operating expenses, excluding special charges Operating expenses, excluding special charges 8,678 8,078 600 7.4 34,062 31,580 2,482 7.9
Operating expenses, excluding special chargesThird-party business expenses 72 69 3 4.3 277 257 20 7.8
Operating expenses, excluding special chargesFuel expense 1,875 1,555 320 20.6 6,913 5,813 1,100 18.9
Operating expensesProfit sharing, including taxes 45 122 (77) (63.1) 349 628 (279) (44.4)
Operating expensesOperating expenses, excluding fuel, profit sharing, special charges and third-party business expenses $6,686 $6,332 $354 5.6 $26,523 $24,882 $1,641 6.6
Operating income $729 $1,005 $(276) (27.5) $3,498 $4,338 $(840) (19.4)
Operating incomeLess: Special charges (D) 31 (31) 62 NM 176 638 (462) NM
Operating incomeOperating income, excluding special charges $760 $974 $(214) (22.0) $3,674 $4,976 $(1,302) (26.2)
Operating incomeIncome before income taxes $600 $884 $(284) (32.1) $2,999 $3,819 $(820) (21.5)
Operating incomeSpecial charges and hedge adjustments before income taxes (D) 31 (27) 58 NM 176 643 (467) NM
Operating incomeIncome before income taxes and excluding special items $631 $857 $(226) (26.4) $3,175 $4,462 $(1,287) (28.8)
Operating incomeNet income $580 $397 $183 46.1 $2,131 $2,263 $(132) (5.8)
Operating incomeSpecial charges and hedge adjustments, net of tax (D) (172) 165 (337) NM (79) 594 (673) NM
Operating incomeNet income, excluding special charges and reflecting hedge $408 $562 $(154) (27.4) $2,052 $2,857 $(805) (28.2)
Diluted earnings per shareDiluted earnings per share $1.99 $1.26 $0.73 57.9 $7.02 $6.85 $0.17 2.5
Diluted earnings per shareSpecial charges and hedge adjustments 0.11 (0.09) 0.20 NM 0.58 1.95 (1.37) NM
Diluted earnings per shareTax effect related to special charges and hedge adjustments (0.70) 0.61 (1.31) NM (0.84) (0.15) (0.69) NM
Diluted earnings per shareDiluted earnings per share, excluding special items $1.40 $1.78 $(0.38) (21.3) $6.76 $8.65 $(1.89) (21.8)
UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)

UAL provides financial metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA), that we believe provide useful supplemental information for management and investors by measuring profit and profit as a percentage of total operating revenues. Adjusted EBITDA is EBITDA excluding special charges that are non-recurring and that management believes are not indicative of UAL's ongoing performance. Adjusted EBITDA also includes hedge adjustments to reflect the cash impact of fuel derivative contracts settled in the current period.

EBITDA
(In millions)
Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
Year Ended
December 31, 2017
Year Ended
December 31, 2016
Net income:
Net income
$580 $397 $2,131 $2,263
Net income Adjusted for:Depreciation and amortization 539 504 2,149 1,977
Net income Adjusted for:Interest expense 171 148 643 614
Net income Adjusted for:Interest capitalized (20) (24) (84) (72)
Net income Adjusted for:Interest income (16) (11) (57) (42)
Net income Adjusted for:Income tax expense(E) 20 487 868 1,556
Net income Adjusted for:Special charges and hedge adjustments before income taxes (D) 31 (27) 176 643
Adjusted EBITDA, excluding special charges and reflecting hedge adjustments - Non-GAAPAdjusted EBITDA, excluding special charges and reflecting hedge adjustments - Non-GAAP $1,305 $1,474 $5,826 $6,939

UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and capital leases, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.

Capital Expenditures
(In millions)

Three Months Ended


December 31, 2017
Three Months Ended
December 31, 2016
Year Ended
December 31, 2017
Year Ended
December 31, 2016
Capital expenditures:Capital expenditures $1,098 $880 $3,998 $3,223
Capital expenditures:Property and equipment acquired through the issuance of debt and capital leases 17 271 935 386
Capital expenditures:Airport construction financing 1 23 42 91
Capital expenditures:Fully reimbursable projects (70) (96) (246) (353)
Capital expenditures:Adjusted capital expenditures – Non-GAAP $1,046 $1,078 $4,729 $3,347
Free Cash Flow
(In millions)
Free Cash Flow:Net cash provided by operating activities $728 $658 $3,413 $5,542
Free Cash Flow:Less capital expenditures 1,098 880 3,998 3,223
Free Cash Flow:Free cash flow, net of financings - Non-GAAP $(370) $(222) $(585) $2,319
Free Cash Flow:Net cash provided by operating activities $728 $658 $3,413 $5,542
Free Cash Flow:Less adjusted capital expenditures – Non-GAAP 1,046 1,078 4,729 3,347
Free Cash Flow:Free cash flow - Non-GAAP $(318) $(420) $(1,316) $2,195
UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)
(B) Select passenger revenue information is as follows (in millions):
Notes (Unaudited): 4Q 2017
Passenger
Revenue
(millions)
Passenger Revenue
vs.
4Q 2016
PRASM
vs.
4Q 2016
Yield
vs.
4Q 2016
Available Seat Miles
vs.
4Q 2016
Mainline:Mainline $3,626 7.3% 0.3% 0.1% 7.1%
Regional:Regional 1,453 2.7% 1.0% 1.9% 1.7%
Domestic:Domestic 5,079 6.0% (0.1%) 0.0% 6.0%
Atlantic:Atlantic 1,312 5.3% 1.3% 1.5% 4.0%
Pacific:Pacific 986 (4.3%) (2.9%) 0.6% (1.4%)
Latin America:Latin America 703 1.6% (0.6%) 2.6% 2.3%
International:International 3,001 1.1% (0.4%) 1.9% 1.4%
Consolidated:Consolidated 8,080 4.1% 0.2% 0.9% 4.0%
Mainline:Mainline $6,582 4.6% 0.2% 1.1% 4.4%
Regional:Regional 1,498 2.2% 1.0% 1.7% 1.2%
Consolidated:Consolidated 8,080
UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(C) UAL's results of operations include fuel expense for both mainline and regional operations.
(In millions, except per gallon) Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
%
Increase/
(Decrease)
Nine Months Ended
December 31, 2017
Nine Months Ended
December 31, 2016
%
Increase/
(Decrease)
Mainline fuel expense excluding hedge impacts Mainline fuel expense excluding hedge impacts $1,551 $1,270 22.1 $5,770 $4,640 24.4
Hedge losses reported in fuel expense (a) (20) NM (2) (217) NM
Total mainline fuel expenseTotal mainline fuel expense 1,551 1,290 20.2 5,772 4,857 18.8
Regional fuel expense Regional fuel expense 324 265 22.3 1,141 956 19.4
Consolidated fuel expenseConsolidated fuel expense $1,875 $1,555 20.6 $6,913 $5,813 18.9
Mainline fuel consumption (gallons)Mainline fuel consumption (gallons) 820 804 2.0 3,357 3,261 2.9
Mainline average aircraft fuel price per gallonMainline average aircraft fuel price per gallon $1.89 $1.60 18.1 $1.72 $1.49 15.4
Mainline average aircraft fuel price per gallon excluding hedge losses recorded in fuel expenseMainline average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.89 $1.58 19.6 $1.72 $1.42 21.1
Regional fuel consumption (gallons)Regional fuel consumption (gallons) 160 158 1.3 621 643 (3.4)
Regional average aircraft fuel price per gallonRegional average aircraft fuel price per gallon $2.03 $1.68 20.8 $1.84 $1.49 23.5
Consolidated fuel consumption (gallons)Consolidated fuel consumption (gallons) 980 962 1.9 3,978 3,904 1.9
Consolidated average aircraft fuel price per gallonConsolidated average aircraft fuel price per gallon $1.91 $1.62 17.9 $1.74 $1.49 16.8
Consolidated average aircraft fuel price per gallon excluding hedge losses recorded in fuel expenseConsolidated average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.91 $1.60 19.4 $1.74 $1.43 21.7
  • (a) UAL allocates 100 percent of losses from settled hedges that were designated for hedge accounting to mainline fuel expense.

(a) UAL allocates 100 percent of losses from settled hedges that were designated for hedge accounting to mainline fuel expense.

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(D) Special charges, hedge adjustments and income tax include the following:
(In millions) Three Months Ended
December 31, 2017
Three Months Ended
December 31, 2016
Year Ended
December 31, 2017
Year Ended
December 31, 2016
Operating:
Severance and benefit costs
$15 $10 $116 $37
Operating:Impairment of assets 10 25 412
Operating:Labor agreement costs (60) 64
Operating:Cleveland airport lease restructuring 74
Operating:(Gains) losses on sale of assets and other special charges 6 19 35 51
Operating:Subtotal 31 (31) 176 638
Other nonoperating (gains) losses:Other nonoperating (gains) losses (1)
Total special charges:Total special charges 31 (31) 176 637
Income tax benefit related to special charges:Income tax benefit related to special charges (11) 12 (63) (229)
Total special charges, net of income taxes:Total special charges, net of income taxes 20 (19) 113 408
Income tax adjustments (E) (192) 180 (192) 180
Hedge adjustments: prior period gains on fuel derivative contracts settled in the current period:Hedge adjustments: prior period gains on fuel derivative contracts settled in the current period 4 6
Total special charges and hedge adjustments, net of income taxes:Total special charges and hedge adjustments, net of income taxes $(172) $165 $(79) $594

Special charges, hedge adjustments and income tax adjustments

Severance and benefit costs: During the three months and year ended December 31, 2017, the company recorded $10 million ($6 million net of taxes) and $83 million ($53 million net of taxes), respectively, of severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters (the "IBT"). In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and will receive a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through early 2019. Also during the three months and year ended December 31, 2017, the company recorded $5 million ($3 million net of taxes) and $33 million ($21 million net of taxes), respectively, of severance primarily related to its management reorganization initiative.

During the three months and year ended December 31, 2016, the company recorded $10 million ($6 million net of taxes) and $37 million ($24 million net of taxes), respectively, of severance and benefit costs related to a voluntary early-out program for the company's flight attendants and other severance agreements.

Impairment of assets: In the fourth quarter of 2017, the company recorded a $10 million ($6 million net of taxes) impairment charge related to obsolete spare parts inventory. During 2017, United recorded a $15 million ($10 million net of taxes) intangible asset impairment charge related to a maintenance service agreement.

In April 2016, the Federal Aviation Administration ("FAA") announced that, effective October 30, 2016, it would designate Newark Liberty International Airport ("Newark") as a Level 2 schedule-facilitated airport under the International Air Transport Association Worldwide Slot Guidelines. The designation was associated with an updated demand and capacity analysis of Newark by the FAA. In the second quarter of 2016, the company determined that the FAA's action impaired the entire value of its Newark slots because the slots are no longer the mechanism that governs take-off and landing rights. Accordingly, the company recorded a $412 million special charge ($264 million net of taxes) to write off the intangible asset.

Labor agreement costs and related items: In 2016, the fleet service, passenger service, storekeeper and other employees represented by the International Association of Machinists and Aerospace Workers (IAM) ratified seven new contracts with the company which extended the contracts through 2021. Also in 2016, the technicians and related employees represented by the International Brotherhood of Teamsters (IBT) ratified a six-year joint collective bargaining agreement which extended the contract through 2022. During 2016, the company recorded $171 million ($110 million net of taxes) of special charges primarily for payments in conjunction with the IAM and IBT agreements described above. As part of the ratified contract with the IBT, the company amended some of its technicians and related employees' postretirement medical plans. The amendments triggered curtailment accounting, resulting in the recognition of a one-time $60 million gain ($38 million net of taxes) for accelerated recognition of a prior service credit in one of the plans. Also, as part of the ratified contract with the Association of Flight Attendants, the company amended two of its flight attendant postretirement medical plans. The amendments triggered curtailment accounting, resulting in the recognition of a one-time $47 million gain ($30 million net of taxes) for accelerated recognition of a prior service credit.

Cleveland airport lease restructuring: During 2016, the City of Cleveland agreed to amend the company's lease, which runs through 2029, associated with certain excess airport terminal space (principally Terminal D) and related facilities at Hopkins International Airport. The company recorded an accrual for remaining payments under the lease for facilities that the company no longer uses and will continue to incur costs under the lease without economic benefit to the company. This liability was measured and recorded at its fair value when the company ceased its right to use such facilities leased to it pursuant to the lease. The company recorded a special charge of $74 million ($47 million net of taxes) related to the amended lease.

Hedge adjustments: Prior to 2017, the company used certain combinations of derivative contracts that were economic hedges but did not qualify for hedge accounting under U.S. generally accepted accounting principles. As with derivatives that qualified for hedge accounting, the economic hedges and individual contracts were part of the company's program to mitigate the adverse financial impact of potential increases in the price of fuel. The company recorded changes in the fair value of the various contracts that were not designated for hedge accounting to Nonoperating income (expense): Miscellaneous, net in the statements of consolidated operations. During the three months and year ended December 31, 2016, for fuel derivative contracts that settled in the three months and year ended December 31, 2016, the company recorded mark-to-market gains of $4 million and $6 million, respectively, in prior periods.

(E) Effective tax rate: The company's effective tax rate for the three months and year ended December 31, 2017 was 3.5% and 29.0%, respectively. The company's effective tax rate for the three months and year ended December 31, 2016 was 55.1% and 40.7%, respectively. The rate for both 2017 periods was impacted by a one-time, $192 million benefit due to the passage of the Tax Cuts and Jobs Act in the fourth quarter of 2017. The rate for both 2016 periods was impacted by a special tax expense of $180 million. In 2016, the company recorded approximately $180 million of deferred income tax expense adjustments in AOCI, which related to losses on fuel hedges designated for hedge accounting. Accounting rules required the adjustments to remain in AOCI as long as the company had fuel derivatives designated for cash flow hedge accounting. In 2016, we settled all of our fuel hedges and have not entered into any new fuel derivative contracts for hedge accounting. Accordingly, the company reclassified the $180 million to income tax expense in 2016.

The effective tax rates for the 2017 and 2016 periods represented a blend of federal, state and foreign taxes and the impact of certain nondeductible items. The effective tax rate for the three months and year ended December 31, 2017 reflects the impact of a change in the mix of domestic and foreign earnings.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces $2 Million Grant Among Three New York and New Jersey Non-Profits

July 18, 2018

NEWARK, N.J., July 18, 2018 /PRNewswire/ -- United Airlines (UAL) announced today a $2 million grant to be split between the Community FoodBank of New Jersey, Urban League of Essex County, and Year Up New York. These organizations were selected for their work within the local communities that surround Newark Liberty International Airport and their dedication to vital workforce development programs giving people opportunities for the future.

"We are thrilled to be able to provide support to multiple New York and New Jersey communities to help individuals build their professional and personal development job skills," said Jill Kaplan, president, New York/New Jersey for United Airlines. "The Community FoodBank of New Jersey, Urban League of Essex County, and Year Up New York align to our core values as a company and the grants will provide new opportunities for each organization to further promote their missions."

United's contribution of a half-million dollars to the Community FoodBank of New Jersey, which serves the city of Elizabeth and neighboring counties, will support the Food Service Training Academy (FSTA). The Academy is a 15 week culinary program which provides the skills and training necessary for an entry-level job in the food-service industry. FSTA is open to low-income people who are facing obstacles to employment, including formerly incarcerated individuals seeking re-entry, people in recovery from substance use disorders and women re-entering the workforce.

"The Food Service Training Academy exemplifies the Community FoodBank of New Jersey's commitment to addressing poverty, the root cause of hunger, by providing graduates with marketable job skills that can lead to a living wage," said Carlos Rodriguez, President & CEO, Community FoodBank of New Jersey. "United's generous contribution will sponsor the recruitment and education of incoming FSTA students to help break the cycle of poverty for dozens of Elizabeth residents."

Further, the donation of a half-million dollars to Urban League of Essex County will support the development and improvement of a new soft skills program for residents within the city of Newark, New Jersey to support the Newark 2020 Hire. Buy. Live. initiative. The organization supports disadvantaged urban residents through programs that drive sustainable social and economic self-sufficiency.

"The Urban League of Essex County's mission is to help families achieve economic self-sufficiency and we are very grateful for the generous grant from United Airlines to help families secure meaningful employment and manage their finances and build assets," said Vivian Cox Fraser, President and CEO, Urban League of Essex County. "The grant will allow the Urban League to provide integrated services to families that will ensure longer term success. When we help people develop the skills they need to compete for living-wage jobs, we are creating opportunities to increase economic vitality of our communities."

Lastly, the investment of one million dollars to Year Up New York will support the organization in its efforts to scale the program in New York City and create a pilot software development track, which will include data analytics, software development, and an increased focus on cyber security.

"There is a growing technology job market in New York City that is out of reach for many individuals," said John Galante, Executive Director at Year Up New York. "United's investment in Year Up New York's software development track and expansion will enable us to train our young adults with the right skills that are in-demand now and will continue to be in-demand in the future. The impact of this work will change the lives of many and give opportunities for deserving youth in New York City."

Today's announcement is the sixth in a series of announcements United is making in all its domestic hub markets over the coming weeks. Each grant is a part of a total of $8 million in grants to help address critical needs identified by local leadership in each of its hub market communities – Chicago, Denver, Houston, Los Angeles, San Francisco, Newark/New York and Washington, D.C. The announcement represents United's commitment to invest in and lift up the communities where many of its customers and employees live and work. With these grants, United will work hand-in-hand with local organizations and engage with city and community leadership to create profound, sustainable advancements.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

About Urban League of Essex County

The Urban League of Essex County was founded in 1917 by William Ashby, the first black social worker in New Jersey. The organization is an affiliate of the National Urban League, the nation's oldest and largest community based movement devoted to empowering African Americans to enter the economic and social mainstream. The Urban League of Essex County offers programs and services in education, employment, housing and economic development that empower communities and change lives.

About The Community FoodBank of New Jersey

The Community FoodBank of New Jersey, a member of Feeding America®, provides people across the state with food, help and hope. The FoodBank distributed over 56 million pounds of food last year to its more than 1,000 community partners including pantries, soup kitchens, emergency shelters, mobile pantries, and child and senior feeding programs. More than 4.7 million times a year, someone in need is fed by the FoodBank's network of partners. For our neighbors, especially families, and for the volunteers and donors who support them, the Community FoodBank of New Jersey is the powerful change agent that fills the emptiness caused by hunger with the basic human essentials people need to survive.

About Year Up

Year Up is an award-winning, national 501(c)3 organization that provides talented and motivated young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year, intensive training program, Year Up utilizes a high support, high expectations model that combines marketable job skills, stipends, coursework eligible for college credit, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to enable young adults with a viable path to economic self-sufficiency and meaningful careers. Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 across 21 U.S. cities in Arizona, Baltimore, Bay Area, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, National Capital Region, New York City, Providence, Puget Sound, South Florida and Wilmington. Year Up has been voted one of the "Best Non-Profits to Work For" by The NonProfit Times for eight consecutive years, and rated a 4-star charity by Charity Navigator for twelve consecutive years, placing them in the top 1% of tracked organizations.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Reports Second-Quarter 2018 Performance

July 17, 2018

CHICAGO, July 17, 2018 /PRNewswire/ -- United Airlines (UAL) today announced its second-quarter 2018 financial results.

  • UAL reported second-quarter net income of $684 million, diluted earnings per share of $2.48, pre-tax earnings of $857 million and pre-tax margin of 8.0 percent.
  • Excluding special charges and mark-to-market adjustments, UAL reported second-quarter net income of $889 million, diluted earnings per share of $3.23, pre-tax earnings of $1.1 billion and pre-tax margin of 10.4 percent.
  • Ranked first among largest competitors in on-time departures in the quarter.
  • UAL repurchased $407 million of its common shares in the second quarter.
  • Consolidated passenger revenue per available seat mile (PRASM) increased 3.0 percent year-over-year.
  • Consolidated total revenue per available seat mile (TRASM) increased 2.8 percent year-over-year.
  • Consolidated unit cost per available seat mile (CASM) increased 7.1 percent year-over-year.
  • Consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, decreased 0.4 percent year-over-year.
  • UAL now expects full-year 2018 diluted earnings per share, excluding special charges and mark-to-market adjustments, to be $7.25 to $8.751.

"We delivered great financial results and strong operational performance in the second quarter despite the significant headwind of higher fuel prices," said Oscar Munoz, chief executive officer of United Airlines. "These results are the strongest evidence yet that our strategic growth plan is working, and we are well positioned to carry our momentum into the second half of the year."

For more information on UAL's third-quarter 2018 guidance, please visit ir.united.com for the company's investor update.

Second-Quarter Highlights

Operations and Employees

  • Completed the best second-quarter on-time departure performance in United's history.
  • Received "Best-of-the-Best" Award from the National LGBT Chamber of Commerce and National Business Inclusion Consortium for commitment to diversity and inclusion across all communities.
  • Announced a total of $8 million in grants to benefit organizations in each of its domestic hub communities.
  • Became the first carrier to achieve certification through the new Audubon International Green Hospitality Program for the airline's United Club location in Terminal 7 of Los Angeles International Airport.

Customer Experience

  • Expanded personal device entertainment option to all aircraft with DIRECTV live streaming for purchase, providing at least one free entertainment option on all Wi-Fi equipped aircraft (which is any aircraft with more than 70 seats).
  • Opened three new United Polaris lounges located in San Francisco International Airport, Newark Liberty International Airport and Houston's George Bush Intercontinental Airport.
  • Announced a new relationship with The Private Suite, offering the airline's customers access to a newly built, private terminal at Los Angeles International Airport.
  • Introduced the new United Explorer Card which offers additional benefits, travel credits and discounts.

Network and Fleet

  • Launched service from Newark/New York to two new international destinations: Reykjavik, Iceland, and Porto, Portugal.
  • Announced the return of seasonal service to 25 destinations, including, among others: Athens, Greece; Glasgow, Scotland; Madrid and Barcelona, Spain; Rome and Venice, Italy; and Hamburg, Germany.
  • Announced schedule expansion at East Coast hubs in Newark/New York and Washington-Dulles to offer more nonstop flights to destinations popular with New York-area customers while reallocating largely connecting passenger flights to Washington-Dulles.
  • Took delivery of one Boeing 777-300ER aircraft and six Boeing 737 MAX 9 aircraft.
  • Became North American launch customer of the Boeing 737 MAX 9 aircraft, which took its first flight on June 7 from Houston's George Bush Intercontinental Airport to Orlando International Airport in Florida.

Earnings Call

UAL will hold a conference call to discuss second-quarter 2018 financial results and its financial and operational outlook for the third quarter and full year of 2018 on Wednesday, July 18, at 9:30 a.m. Central Time /10:30 a.m. Eastern Time. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

1 Excludes special charges, the nature of which are not determinable at this time, and mark-to-market impact of equity investments. Accordingly, UAL is not providing earnings guidance on a GAAP basis.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

On January 1, 2018, United Continental Holdings, Inc. ("UAL") adopted Accounting Standards Update No. 2014-09 (Topic 606), Revenue from Contracts with Customers, and Accounting Standards Update No. 2017-07, Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. As such, certain previously reported 2017 figures are adjusted in this report on a basis consistent with the new standards. See the Current Report on Form 8-K filed by UAL with the Securities and Exchange Commission on March 1, 2018 for additional information.

UNITED CONTINENTAL HOLDINGS, INC.

STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED) (A)




Three Months Ended
June 30,


%
Increase/



Six Months Ended
June 30,


%
Increase/


(In millions, except per share data)


2018


2017


(Decrease)



2018


2017


(Decrease)


Operating revenue:















Passenger


$

9,880



$

9,151



8.0




$

18,030



$

16,804



7.3



Cargo


314



273



15.0




607



511



18.8



Other operating revenue


583



584



(0.2)




1,172



1,119



4.7



Total operating revenue


10,777



10,008



7.7




19,809



18,434



7.5


















Operating expense:















Salaries and related costs


2,878



2,842



1.3




5,604



5,478



2.3



Aircraft fuel


2,390



1,669



43.2




4,355



3,229



34.9



Regional capacity purchase


681



549



24.0




1,300



1,085



19.8



Landing fees and other rent


603



541



11.5




1,161



1,085



7.0



Depreciation and amortization


557



536



3.9




1,098



1,054



4.2



Aircraft maintenance materials and outside repairs


438



472



(7.2)




878



926



(5.2)



Distribution expenses


393



385



2.1




735



704



4.4



Aircraft rent


119



152



(21.7)




246



331



(25.7)



Special charges (C)


129



44



NM




169



95



NM



Other operating expenses


1,428



1,381



3.4




2,826



2,690



5.1



Total operating expense


9,616



8,571



12.2




18,372



16,677



10.2


















Operating income


1,161



1,437



(19.2)




1,437



1,757



(18.2)


















Operating margin


10.8%


14.4%


(3.6)pts.



7.3%


9.5%


(2.2)pts.


Operating margin, excluding special charges (Non-GAAP)


12.0%


14.8%


(2.8)pts.



8.1%


10.0%


(1.9)pts.

















Nonoperating income (expense):















Interest expense


(177)



(167)



6.0




(353)



(329)



7.3



Interest capitalized


14



21



(33.3)




33



44



(25.0)



Interest income


25



13



92.3




42



24



75.0



Miscellaneous, net (C)


(166)



(27)



NM




(118)



(69)



71.0



Total nonoperating expense


(304)



(160)



90.0




(396)



(330)



20.0


















Income before income taxes


857



1,277



(32.9)




1,041



1,427



(27.0)


















Pre-tax margin


8.0%


12.8%


(4.8)pts.



5.3%


7.7%


(2.4)pts.


Pre-tax margin, excluding special charges and mark-to-market ("MTM") losses on equity investments (Non-GAAP)


10.4%


13.2%


(2.8)pts.



6.6%


8.3%


(1.7)pts.

















Income tax expense (D)


173



456



(62.1)




210



507



(58.6)



Net income


$

684



$

821



(16.7)




$

831



$

920



(9.7)


















Earnings per share, diluted


$

2.48



$

2.67



(7.1)




$

2.96



$

2.96





Weighted average shares, diluted


275.6



307.7



(10.4)




280.2



311.1



(9.9)


















NM Not meaningful











UNITED CONTINENTAL HOLDINGS, INC.

STATISTICS




Three Months Ended
June 30,


%
Increase/



Six Months Ended
June 30,


%
Increase/




2018


2017


(Decrease)



2018


2017


(Decrease)


Mainline:















Passengers (thousands)


29,589



28,084



5.4




54,191



51,909



4.4



Revenue passenger miles (millions)


53,485



50,554



5.8




97,595



92,737



5.2



Available seat miles (millions)


63,061



60,473



4.3




117,859



113,527



3.8



Cargo ton miles (millions)


855



828



3.3




1,672



1,576



6.1



Passenger revenue per available seat mile (cents)


12.76



12.39



3.0




12.44



12.08



3.0



Average yield per revenue passenger mile (cents)


15.04



14.82



1.5




15.02



14.79



1.6



Aircraft in fleet at end of period


757



748



1.2




757



748



1.2



Average stage length (miles)


1,823



1,821



0.1




1,818



1,812



0.3



Average daily utilization of each aircraft (hours: minutes)


11:07



10:46



3.3




10:32



10:16



2.6



Average aircraft fuel price per gallon


$

2.24



$

1.62



38.3




$

2.17



$

1.66



30.7



Fuel gallons consumed (millions)


885



867



2.1




1,656



1,628



1.7


















Regional:















Passengers (thousands)


11,469



10,163



12.9




21,362



19,443



9.9



Revenue passenger miles (millions)


6,460



5,802



11.3




12,199



11,230



8.6



Available seat miles (millions)


7,641



6,994



9.3




14,820



13,748



7.8



Passenger revenue per available seat mile (cents)


24.02



23.72



1.3




22.73



22.44



1.3



Average yield per revenue passenger mile (cents)


28.41



28.59



(0.6)




27.62



27.47



0.5



Aircraft in fleet at end of period


551



475



16.0




551



475



16.0



Average stage length (miles)


552



558



(1.1)




558



565



(1.2)



Average aircraft fuel price per gallon


$

2.38



$

1.71



39.2




$

2.29



$

1.75



30.9



Fuel gallons consumed (millions)


173



156



10.9




334



305



9.5


















Consolidated (Mainline and Regional):















Passengers (thousands)


41,058



38,247



7.3




75,553



71,352



5.9



Revenue passenger miles (millions)


59,945



56,356



6.4




109,794



103,967



5.6



Available seat miles (millions)


70,702



67,467



4.8




132,679



127,275



4.2



Passenger load factor:















Consolidated


84.8%


83.5%


1.3pts.



82.8%


81.7%


1.1pts.


Domestic


87.1%


86.8%


0.3pts.



85.1%


85.2%


(0.1)pts.


International


81.7%


79.5%


2.2pts.



79.7%


77.5%


2.2pts.


Passenger revenue per available seat mile (cents)


13.97



13.56



3.0




13.59



13.20



3.0



Total revenue per available seat mile (cents)


15.24



14.83



2.8




14.93



14.48



3.1



Average yield per revenue passenger mile (cents)


16.48



16.24



1.5




16.42



16.16



1.6



Aircraft in fleet at end of period


1,308



1,223



7.0




1,308



1,223



7.0



Average stage length (miles)


1,460



1,475



(1.0)




1,452



1,464



(0.8)



Average full-time equivalent employees (thousands)


86.7



86.0



0.8




86.2



85.6



0.7



Average aircraft fuel price per gallon


$

2.26



$

1.63



38.7




$

2.19



$

1.67



31.1



Fuel gallons consumed (millions)


1,058



1,023



3.4




1,990



1,933



2.9




Note: See Part II, Item 6, Selected Financial Data, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2017, for definitions of these statistics.

UNITED CONTINENTAL HOLDINGS, INC.

SUMMARY FINANCIAL METRICS (A)




Three Months Ended
June 30,


%
Increase/



Six Months Ended
June 30,


%
Increase/




2018


2017


(Decrease)



2018


2017


(Decrease)


(In millions, except per share data)















Operating income


$

1,161



$

1,437



(19.2)




$

1,437



$

1,757



(18.2)



Operating margin


10.8%


14.4%


(3.6)pts.



7.3%


9.5%


(2.2)pts.


Operating income, excluding special charges (Non-GAAP)


1,290



1,481



(12.9)




1,606



1,852



(13.3)



Operating margin, excluding special charges (Non-GAAP)


12.0%


14.8%


(2.8)pts.



8.1%


10.0%


(1.9)pts.

















EBITDA, excluding special charges and MTM losses on equity investments (Non-GAAP)


$

1,816



$

1,990



(8.7)




$

2,676



$

2,837



(5.7)



EBITDA margin, excluding special charges and MTM losses on equity investments (Non-GAAP)


16.9%


19.9%


(3.0)pts.



13.5%


15.4%


(1.9)pts.

















Pre-tax income


$

857



$

1,277



(32.9)




$

1,041



$

1,427



(27.0)



Pre-tax margin


8.0%


12.8%


(4.8)pts.



5.3%


7.7%


(2.4)pts.


Pre-tax income, excluding special charges and MTM losses on equity investments (Non-GAAP)


1,121



1,321



(15.1)




1,300



1,522



(14.6)



Pre-tax margin, excluding special charges and MTM losses on equity investments (Non-GAAP)


10.4%


13.2%


(2.8)pts.



6.6%


8.3%


(1.7)pts.

















Net income


$

684



$

821



(16.7)




$

831



$

920



(9.7)



Net income, excluding special charges and MTM losses on equity investments (Non-GAAP)


889



849



4.7




1,032



981



5.2


















Diluted earnings per share


$

2.48



$

2.67



(7.1)




$

2.96



$

2.96





Diluted earnings per share, excluding special charges and MTM losses on equity investments (Non-GAAP)


3.23



2.76



17.0




3.68



3.15



16.8


















Net cash provided by operating activities


$

2,442



$

1,561



56.4




$

4,175



$

2,108



98.1


















Capital expenditures


$

755



$

1,089



(30.7)




$

1,734



$

1,780



(2.6)



Adjusted capital expenditures (Non-GAAP)


783



1,247



(37.2)




1,796



2,601



(30.9)


















Free cash flow, net of financings (Non-GAAP)


$

1,687



$

472



257.4



$

2,441



$

328



NM



Free cash flow (Non-GAAP)


1,659



314



428.3



2,379



(493)



NM


















NM Not meaningful











UNITED CONTINENTAL HOLDINGS, INC.

RETURN ON INVESTED CAPITAL (ROIC) - Non-GAAP


ROIC is a non-GAAP financial measure that we believe provides useful supplemental information for management and investors by measuring the effectiveness of our operations' use of invested capital to generate profits.



(in millions)

Twelve Months Ended
June 30, 2018

Net Operating Profit After Tax ("NOPAT")


Pre-tax income

$

2,654


Special charges and MTM losses on equity investments (C):


Impairment of assets

159


MTM losses on equity investments

90


Severance and benefit costs

63


(Gains) losses on sale of assets and other special charges

28


Pre-tax income excluding special charges and MTM losses on equity investments (Non-GAAP)

2,994


add: Interest expense (net of income tax benefit) (a)

689


add: Interest component of capitalized aircraft rent (net of income tax benefit) (a)

260


add: Net interest on pension (net of income tax benefit) (a)

10


less: Income taxes paid

(24)


NOPAT (Non-GAAP)

$

3,929






Average Invested Capital (five-quarter average)


Total assets

$

43,205


add: Capitalized aircraft operating leases (b)

4,227


less: Non-interest bearing liabilities (c)

(16,957)


Average invested capital (Non-GAAP)

$

30,475




Return on invested capital (Non-GAAP)

12.9

%





(a)

Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges. For the twelve months ended June 30, 2018, the effective cash tax rate was 0.8%.

(b)

The purpose of this adjustment is to capitalize the impact of aircraft operating leases. The company uses a multiple of seven times its annual aircraft rent expense to estimate the potential capitalized value and related liability of its aircraft. This is a simplified method used by many rating agencies and financial analysts to assist with the impact of operating leases on financial measures like return on invested capital.

(c)

Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities.

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION


(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including operating income (loss), excluding special charges, operating margin excluding special charges, pre-tax income (loss), excluding special charges and MTM gains and losses on equity investments, pre-tax margin, excluding special charges and MTM gains and losses on equity investments, net income (loss), excluding special charges and MTM gains and losses on equity investments, diluted earnings (loss) per share, excluding special charges and MTM gains and losses on equity investments, and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on equity investments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis.


CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties and fuel sales, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.

Reconciliations of reported non-GAAP financial measures to the most directly comparable GAAP financial measures are included below.




Three Months Ended
June 30,


%
Increase/


Six Months Ended
June 30,


%
Increase/



2018


2017


(Decrease)


2018


2017


(Decrease)

CASM Mainline Operations (cents)













Cost per available seat mile (CASM)


13.08



12.27



6.6



13.31



12.68



5.0


Special charges (C)


0.20



0.07



NM



0.14



0.09



NM


Third-party business expenses


0.05



0.07



(28.6)



0.05



0.06



(16.7)


Fuel expense


3.14



2.32



35.3



3.05



2.38



28.2


CASM, excluding special charges, third-party business expenses and fuel


9.69



9.81



(1.2)



10.07



10.15



(0.8)


Profit sharing per available seat mile


0.17



0.25



(32.0)



0.10



0.15



(33.3)


CASM, excluding special charges, third-party business expenses, fuel, and profit sharing


9.52



9.56



(0.4)



9.97



10.00



(0.3)















CASM Consolidated Operations (cents)













Cost per available seat mile (CASM)


13.60



12.70



7.1



13.85



13.10



5.7


Special charges (C)


0.18



0.07



NM



0.13



0.07



NM


Third-party business expenses


0.04



0.05



(20.0)



0.05



0.06



(16.7)


Fuel expense


3.38



2.47



36.8



3.28



2.54



29.1


CASM, excluding special charges, third-party business expenses and fuel


10.00



10.11



(1.1)



10.39



10.43



(0.4)


Profit sharing per available seat mile


0.16



0.23



(30.4)



0.09



0.14



(35.7)


CASM, excluding special charges, third-party business expenses, fuel, and profit sharing


9.84



9.88



(0.4)



10.30



10.29



0.1


UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)




Three Months Ended
June 30,


$
Increase/


%
Increase/


Six Months Ended
June 30,


$
Increase/


%
Increase/

(in millions)


2018


2017


(Decrease)


(Decrease)


2018


2017


(Decrease)


(Decrease)

Operating expenses


$

9,616



$

8,571



$

1,045



12.2



$

18,372



$

16,677



$

1,695



10.2


Special charges (C)


129



44



85



NM



169



95



74



NM


Operating expenses, excluding special charges


9,487



8,527



960



11.3



18,203



16,582



1,621



9.8


Third-party business expenses


29



41



(12)



(29.3)



60



81



(21)



(25.9)


Fuel expense


2,390



1,669



721



43.2



4,355



3,229



1,126



34.9


Profit sharing, including taxes


108



154



(46)



(29.9)



125



174



(49)



(28.2)


Operating expenses, excluding fuel, profit sharing, special charges and third-party business expenses


$

6,960



$

6,663



$

297



4.5



$

13,663



$

13,098



$

565



4.3



















Operating income


$

1,161



$

1,437



$

(276)



(19.2)



$

1,437



$

1,757



$

(320)



(18.2)


Special charges (C)


129



44



85



NM



169



95



74



NM


Operating income, excluding special charges


$

1,290



$

1,481



$

(191)



(12.9)



$

1,606



$

1,852



$

(246)



(13.3)



















Pre-tax income


$

857



$

1,277



$

(420)



(32.9)



$

1,041



$

1,427



$

(386)



(27.0)


Special charges and MTM losses on equity investments before income taxes (C)


264



44



220



NM



259



95



164



NM


Pre-tax income excluding special charges and MTM losses on equity investments


$

1,121



$

1,321



$

(200)



(15.1)



$

1,300



$

1,522



$

(222)



(14.6)



















Net income


$

684



$

821



$

(137)



(16.7)



$

831



$

920



$

(89)



(9.7)


Special charges and MTM losses on equity investments, net of tax (C)


205



28



177



NM



201



61



140



NM


Net income, excluding special charges and MTM losses on equity investments


$

889



$

849



$

40



4.7



$

1,032



$

981



$

51



5.2



















Diluted earnings per share


$

2.48



$

2.67



$

(0.19)



(7.1)



$

2.96



$

2.96



$




Special charges and MTM losses on equity investments


0.96



0.14



0.82



NM



0.92



0.31



0.61



NM


Tax effect related to special charges and MTM losses on equity investments


(0.21)



(0.05)



(0.16)



NM



(0.20)



(0.12)



(0.08)



NM


Diluted earnings per share, excluding special charges and MTM losses on equity investments


$

3.23



$

2.76



$

0.47



17.0



$

3.68



$

3.15



$

0.53



16.8


UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)


UAL provides financial metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA), excluding special charges and MTM gains and losses on equity investments that we believe provide useful supplemental information for management and investors by measuring profit and profit as a percentage of total operating revenues. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on equity investments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis.




Three Months Ended
June 30,




Six Months Ended
June 30,


EBITDA, excluding special charges and MTM losses on equity investments (in millions)


2018


2017




2018


2017














Net income


$

684



$

821





$

831



$

920



Adjusted for:












Depreciation and amortization


557



536





1,098



1,054



Interest expense


177



167





353



329



Interest capitalized


(14)



(21)





(33)



(44)



Interest income


(25)



(13)





(42)



(24)



Income tax expense (D)


173



456





210



507



Special charges before income taxes (C)


129



44





169



95



MTM losses on equity investments (C)


135







90





EBITDA, excluding special charges and MTM losses on equity investments (Non-GAAP)


$

1,816



$

1,990





$

2,676



$

2,837





UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and capital leases, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.




Three Months Ended
June 30,


Six Months Ended
June 30,

Capital Expenditures (in millions)


2018


2017


2018


2017

Capital expenditures


$

755



$

1,089



$

1,734



$

1,780


Property and equipment acquired through the issuance of debt and capital leases


65



196



139



907


Airport construction financing




11



12



32


Fully reimbursable projects


(37)



(49)



(89)



(118)


Adjusted capital expenditures (Non-GAAP)


$

783



$

1,247



$

1,796



$

2,601











Free Cash Flow (in millions)









Net cash provided by operating activities


$

2,442



$

1,561



$

4,175



$

2,108


Less capital expenditures


755



1,089



1,734



1,780


Free cash flow, net of financings (Non-GAAP)


$

1,687



$

472



$

2,441



$

328











Net cash provided by operating activities


$

2,442



$

1,561



$

4,175



$

2,108


Less adjusted capital expenditures (Non-GAAP)


783



1,247



1,796



2,601


Free cash flow (Non-GAAP)


$

1,659



$

314



$

2,379



$

(493)


UNITED CONTINENTAL HOLDINGS, INC.

NOTES (UNAUDITED)


(B) Select passenger revenue information is as follows (in millions):




2Q 2018
Passenger
Revenue
(millions)


Passenger
Revenue
vs.
2Q 2017


PRASM
vs.
2Q 2017


Yield
vs.
2Q 2017


Available
Seat Miles
vs.
2Q 2017












Mainline


$

4,395


8.7%


1.7%


1.6%


6.9%

Regional


1,786


10.6%


0.9%


(1.0%)


9.6%

Domestic


6,181


9.2%


1.7%


1.3%


7.4%












Atlantic


1,824


12.9%


7.9%


0.9%


4.7%

Pacific


1,103


3.7%


3.4%


4.3%


0.2%

Latin America


772


(5.2%)


(2.9%)


(4.2%)


(2.3%)

International


3,699


5.9%


4.3%


1.4%


1.6%












Consolidated


$

9,880


8.0%


3.0%


1.5%


4.8%























Mainline


$

8,045


7.4%


3.0%


1.5%


4.3%

Regional


1,835


10.6%


1.3%


(0.6%)


9.3%

Consolidated


$

9,880









UNITED CONTINENTAL HOLDINGS, INC.

NOTES (UNAUDITED)


(C) Special charges and MTM losses on equity investments include the following:




Three Months Ended
June 30,


Six Months Ended
June 30,

(In millions)


2018


2017


2018


2017

Operating:









Impairment of assets


$

111



$



$

134



$


Severance and benefit costs


11



41



25



78


(Gains) losses on sale of assets and other special charges


7



3



10



17


Total special charges


129



44



169



95


Nonoperating MTM losses on equity investments


135





90




Total special charges and MTM losses on equity investments


264



44



259



95


Income tax benefit related to special charges


(29)



(16)



(38)



(34)


Income tax benefit related to MTM losses on equity investments


(30)





(20)




Total special charges and MTM losses on equity investments, net of income taxes


$

205



$

28



$

201



$

61



Impairment of assets: In May 2018, the Brazil–United States open skies agreement was ratified, which provides air carriers with unrestricted access between the United States and Brazil. The company determined that the approval of the open skies agreement impaired the entire value of its Brazil route authorities because the agreement removes all limitations or reciprocity requirements for flights between the United States and Brazil. Accordingly, the company recorded a $105 million special charge ($82 million net of taxes) to write off the entire value of the intangible asset associated with its Brazil routes. This asset is not part of any collateral pledged against any of the company's borrowings. The company continues to maintain its slot assets related to Brazil since airport access is still restricted by slot allocations that are limited by airport facility constraints. For the three and six months ended June 30, 2018, the company also recorded $6 million ($5 million net of taxes) and $29 million ($22 million net of taxes), respectively, of fair value adjustments related to aircraft purchased off lease and other impairments related to certain fleet types and international slots no longer in use.


Severance and benefit costs: During the three and six months ended June 30, 2018, the company recorded severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters of $6 million ($4 million net of taxes) and $14 million ($11 million net of taxes), respectively. In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and will receive a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through 2018. Also during the three and six months ended June 30, 2018, the company recorded other management severance of $5 million ($4 million net of taxes) and $11 million ($8 million net of taxes), respectively.


During the three and six months ended June 30, 2017, the company recorded $36 million ($23 million net of taxes) and $57 million ($37 million net of taxes), respectively, of severance and benefit costs related to the voluntary early-out program for its technicians and related employees, and $5 million ($3 million net of taxes) and $21 million ($13 million net of taxes), respectively, of management severance.


(Gains) losses on sale of assets and other special charges: During the three and six months ended June 30, 2018, the Company recorded $7 million ($5 million net of taxes) and $10 million ($8 million net of taxes), respectively, of other special charges related primarily to contract termination of regional aircraft operations in Guam.


MTM losses on equity investments: During the three and six months ended June 30, 2018, the company recorded losses of $135 million ($105 million net of taxes) and $90 million ($70 million net of taxes), respectively, for the change in market value of its investment in Azul, S.A. For equity investments subject to MTM accounting, the company records gains and losses to Nonoperating income (expense): Miscellaneous, net in its statements of consolidated operations.


(D) Effective tax rate


The company's effective tax rate for the three and six months ended June 30, 2018 was 20.2%, and the effective tax rate for the three and six months ended June 30, 2017 was 35.7% and 35.5%, respectively. The effective tax rate represents a blend of federal, state and foreign taxes and included the impact of certain nondeductible items. The effective tax rate for the three and six months ended June 30, 2018 also reflects the reduced federal corporate income tax rate as a result of the enactment of the Tax Cuts and Jobs Act (the "Tax Act") in December 2017 and the impact of a change in the company's mix of domestic and foreign earnings. We continue to analyze the different aspects of the Tax Act which could potentially affect the provisional estimates that were recorded at December 31, 2017.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces Fleet Update

July 16, 2018

CHICAGO, July 16, 2018 /PRNewswire/ -- United Airlines (UAL) today announced orders to purchase 25 new Embraer E-175 and 4 new Boeing 787-9 aircraft. United expects to take delivery of the Embraer E-175 aircraft in 2019 and expects to take delivery of the Boeing 787-9 aircraft in 2020.

The 25 new E-175 aircraft will replace 25 CRJ-700 aircraft currently being flown by our United Express partners. These new E-175 purchases will allow United to offer a more comfortable and efficient aircraft to its customers.

The new 787-9 aircraft are part of United's widebody fleet replacement strategy. The 787-9 is the longest-range version of the aircraft, while using 20 percent less fuel than older-generation aircraft. It will offer the airline's all-new United Polaris business class seats and other modern amenities to provide a superior onboard experience to United's customers.

"These new 787 aircraft are another step in our widebody replacement strategy, and we will continue to roll out new announcements in the future as we implement our comprehensive fleet plan," said Gerry Laderman, United's senior vice president of finance and acting chief financial officer. "The new E-175 aircraft will provide our customers with a superior product that offers the latest in onboard amenities and comfort and will be a terrific addition to our fleet."

Today's announcement does not change UAL's previous adjusted capital expenditure guidance. The company will continue to evaluate opportunities to purchase used aircraft.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, 872-825-8640, media.relations@united.com

United Airlines Announces $1 Million Grant To Help California Foster Youth Succeed

July 13, 2018

LOS ANGELES, July 13, 2018 /PRNewswire/ -- Today, United Airlines announced a $1 million grant to First Place for Youth in support of their My First Place program. The four-year investment will enable First Place to expand wraparound support services to 50 percent more foster youth in the region. First Place will strengthen career-focused programming and provide the tools to help secure meaningful employment and increase lifetime earning potential for Angeleno foster youth.

With this grant, First Place for Youth will dramatically expand its reach, moving more high-risk foster youth 16 to 24 years old from homelessness into safe, affordable apartments and giving them the skills they need to compete in the job market and to realize long-term self-sufficiency. The Los Angeles nonprofit will be able to enroll more young people in academically rigorous linked learning programs that result in industry-recognized certificates that can lead to a living-wage career.

"As California's global airline, United cares deeply about investing in the state's future," said United's President of California Janet Lamkin. "Los Angeles County is home to one-third of California's foster youth and we are proud to help First Place target growth in high-needs areas of the community, like South Los Angeles, and help ensure California's youth have increased access to high-quality programs that lead to employment in a wide variety of fields, including aviation."

"Everyone deserves access to the opportunity to earn a paycheck and succeed, especially our most vulnerable young people," said Los Angeles Mayor Eric Garcetti. "Through our HIRE LA's Youth program, partners like United Airlines and First Place For Youth are helping our young people find jobs, start careers, and realize their dreams."

Over the next four years, United's investment in the My First Place program will help First Place for Youth provide Los Angeles' foster youth with safe, stable housing, individualized education and employment counseling and healthy living support services. United will work hand-in-hand with the local organization and engage with city and community leadership to create profound, sustainable advancements for the city's foster youth population.

"We are so grateful for the incredible generosity of United Airlines as they expand their impact in Los Angeles. With this investment, First Place will support more than 650 young people who grew up in foster care, helping them move into their first apartment, make progress in school, and secure jobs that lead to living-wage careers. We believe that all young people deserve the opportunity to achieve their full potential in life," said Hellen Hong, Interim CEO and Chief Regional Office at First Place for Youth.

Today's announcement is the fifth in a series of announcements United is making in all of its domestic hub markets over the coming weeks. Each grant is a part of a total of $8 million in grants to help address critical needs identified by local leadership in each of its hub market communities – Chicago, Denver, Houston, Los Angeles, San Francisco, Newark/New York and Washington, D.C. The announcement represents United's commitment to invest in and lift up the communities where many of its customers and employees live and work.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

About First Place For Youth

First Place for Youth serves nearly 2,000 foster youth, ages 16-24, across California each year and is the state's largest provider of housing and support services for this vulnerable population. Program participants receive safe, stable housing, individualized education and employment counseling, and healthy living support services so that they can build the skills necessary to make a successful transition to adulthood. Headquartered in Oakland, CA, First Place operates its Southern California regional office in Los Angeles, and county offices in Contra Costa, San Francisco, Santa Clara, and Solano, as well as through affiliate partnerships in Boston, MA and the state of Mississippi. Since 1998, First Place has supported more than 10,000 foster kids in beating the odds and proving that more is possible. For more information, visit firstplaceforyouth.com, follow @FPFY on Twitter, or connect on Facebook.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines' Redesigned Homepage Takes Off

July 12, 2018

CHICAGO, July 12, 2018 /PRNewswire/ -- Today, United Airlines (UAL) announced the redesigned united.com homepage, featuring a more personalized digital experience for each customer and an updated, more modern, user-friendly design. The new homepage was created to better tailor the experience for customers, while also improving functionality and ease of use.

For additional images visit United's media library


Some of the key highlights of the new homepage include:

  • A more contemporary, user-friendly design
  • Content personalized based on customer's MileagePlus status as well as upcoming, current and previous trips
  • A new display that is fully responsive for optimal viewing on desktop and mobile devices
  • A travel inspiration integration section that allows customers to explore curated content from different destinations United serves will be available later this year
Each one of our customers is unique and has different needs for his or her travel, and our goal with this new homepage is to provide customers with a more seamless experience, said Praveen Sharma, vice president of digital products and analytics. "Personalizing our digital offerings is just another step towards giving our customers the experience and the products that they ask for."

United's homepage is the starting point where most of its customers begin their journey. These latest efforts reiterate the airline's dedication to improving the travel experience for its customers, beginning before they book a flight.

The airline first began rolling out the new homepage in April, and continued expanding to more and more users, while adding additional functionality throughout the phased roll out. The site will be live to all customers in early August.

Earlier this year, United updated its mobile website, adding a more optimized display, additional flexibility to adjust flights throughout the site, Japanese language and point of sale and more. The new design of United's homepage will also appear on the airline's mobile website, creating a more seamless experience when managing travel and bookings across a variety of different devices.

Today's announcement is just the latest in United's commitment to invest in all of its platforms to give customers the tools and information they desire to travel with ease.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Hold Live Webcast of Second-Quarter 2018 Financial Results

July 06, 2018

CHICAGO, July 6, 2018 /PRNewswire/ -- United Airlines will hold a conference call to discuss second-quarter 2018 financial results on Wednesday, July 18, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its second-quarter financial results and third-quarter investor update after market close on Tuesday, July 17.

The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

Impairment of Brazil Routes

For second quarter 2018, the company expects to record a special charge of $105 million ($82 million net of taxes) related to an expected non-cash impairment associated with its Brazil routes. In May 2018, the Brazil–United States open skies agreement was ratified, which provides air carriers with unrestricted access between the United States and Brazil. The company determined that the approval of the open skies agreement impaired the entire value of its Brazil route authorities because the agreement removes all limitations or reciprocity requirements for flights between the United States and Brazil. Accordingly, the company expects to record this special charge to write off the entire value of the intangible asset associated with its Brazil routes. This asset is not part of any collateral pledged against any of the company's borrowings.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:

Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Reports June 2018 Operational Performance

July 10, 2018

CHICAGO, July 10, 2018 /PRNewswire/ -- United Airlines (UAL) today reported June 2018 operational results.

UAL's June 2018 consolidated traffic (revenue passenger miles) increased 7.2 percent and consolidated capacity (available seat miles) increased 4.2 percent versus June 2017. UAL's June 2018 consolidated load factor increased 2.5 points compared to June 2017.

June Highlights

  • As part of a previously announced $8 million commitment, announced a total of $3 million in grants to our hub communities in Houston; Washington, DC; and Denver - $1 million to the Houston Food Bank in support of its School Market program, $1 million to the Year Up National Capital Region, and $1 million to Warren Village, a Denver nonprofit organization.
  • Completed the best on-time departure rate of any summer month and the fewest controllable cancellations of any June in United history.
  • Introduced the new United Explorer Card which offers additional benefits, travel credits and discounts.
  • Became the first North American carrier to operate the fuel efficient Boeing 737 MAX 9 aircraft.
  • Opened the new United Polaris lounge at George Bush Intercontinental Airport in Houston, the third of four Polaris lounges expected to open this year.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Preliminary Operational Results




June


Year-to-Date



2018

2017

Change


2018

2017

Change










REVENUE PASSENGER MILES (000)









Domestic

12,402,046

11,486,442

8.0%


63,090,862

59,337,722

6.3%


Mainline

10,252,388

9,606,457

6.7%


51,344,799

48,546,418

5.8%


Regional

2,149,658

1,879,985

14.3%


11,746,063

10,791,304

8.8%


International

9,339,438

8,802,176

6.1%


46,702,674

44,629,377

4.6%


Atlantic

4,337,220

3,840,347

12.9%


18,188,214

16,309,965

11.5%


Pacific

3,038,212

3,020,271

0.6%


16,987,537

16,763,543

1.3%


Latin

1,964,006

1,941,558

1.2%


11,526,923

11,555,869

(0.3%)


Mainline

1,886,125

1,871,725

0.8%


11,074,497

11,116,666

(0.4%)


Regional

77,881

69,833

11.5%


452,426

439,203

3.0%


Consolidated

21,741,484

20,288,618

7.2%


109,793,536

103,967,099

5.6%










AVAILABLE SEAT MILES (000)









Domestic

13,935,904

13,140,909

6.0%


74,100,164

69,663,220

6.4%


Mainline

11,444,210

10,900,210

5.0%


59,892,389

56,547,402

5.9%


Regional

2,491,694

2,240,699

11.2%


14,207,775

13,115,818

8.3%


International

10,720,097

10,523,689

1.9%


58,578,845

57,611,511

1.7%


Atlantic

4,893,280

4,691,113

4.3%


23,157,597

22,262,483

4.0%


Pacific

3,534,361

3,530,620

0.1%


21,625,592

21,279,851

1.6%


Latin

2,292,456

2,301,956

(0.4%)


13,795,656

14,069,177

(1.9%)


Mainline

2,191,939

2,209,517

(0.8%)


13,183,048

13,437,289

(1.9%)


Regional

100,517

92,439

8.7%


612,608

631,888

(3.1%)


Consolidated

24,656,001

23,664,598

4.2%


132,679,009

127,274,731

4.2%










PASSENGER LOAD FACTOR









Domestic

89.0%

87.4%

1.6 pts


85.1%

85.2%

(0.1) pts


Mainline

89.6%

88.1%

1.5 pts


85.7%

85.9%

(0.2) pts


Regional

86.3%

83.9%

2.4 pts


82.7%

82.3%

0.4 pts


International

87.1%

83.6%

3.5 pts


79.7%

77.5%

2.2 pts


Atlantic

88.6%

81.9%

6.7 pts


78.5%

73.3%

5.2 pts


Pacific

86.0%

85.5%

0.5 pts


78.6%

78.8%

(0.2) pts


Latin

85.7%

84.3%

1.4 pts


83.6%

82.1%

1.5 pts


Mainline

86.0%

84.7%

1.3 pts


84.0%

82.7%

1.3 pts


Regional

77.5%

75.5%

2.0 pts


73.9%

69.5%

4.4 pts


Consolidated

88.2%

85.7%

2.5 pts


82.8%

81.7%

1.1 pts










ONBOARD PASSENGERS (000)









Mainline

10,663

10,087

5.7%


54,191

51,909

4.4%


Regional

3,992

3,476

14.8%


21,362

19,443

9.9%


Consolidated

14,655

13,563

8.1%


75,553

71,352

5.9%










CARGO REVENUE TON MILES (000)









Total

287,874

279,974

2.8%


1,672,216

1,575,732

6.1%










OPERATIONAL PERFORMANCE









Mainline Departure Performance1

63.2

64.5

(1.3)






Mainline Completion Factor

99.5

99.5

0.0






1 Based on mainline scheduled flights departing by or before scheduled departure time

Note: See Part II, Item 6, Selected Financial Data, of the company's Annual Report on Form 10-K for the fiscal year ended December 31, 2017 for the definitions of these statistics

Safe Harbor Statement

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Earns Top Marks on Disability Equality Index

July 09, 2018

CHICAGO, July 9, 2018 /PRNewswire/ -- Announced today, United Airlines (UAL) achieved the top score of 100 percent on the 2018 Disability Equality Index, a prominent benchmarking metric that rates U.S. companies on their disability inclusion policies and practices. This designation also earns United a place on DEI's 2018 "Best Places to Work" list.

The DEI is a dual initiative between the American Association of People with Disabilities and the US Business Leadership Network, jointly designed by disability advocates and business leaders as a highly trusted comprehensive benchmarking tool for disability inclusion. The Index measures key performance indicators across organizational culture, leadership, accessibility, employment, community engagement, support services and supplier diversity.

United hopes to build a more inclusive economy and world for all people through such actions as developing and employing anti-discrimination policies, implementing employee training focused on inclusion and creating and expanding Business Resource Groups across the U.S. and internationally for employees, which, beginning in the fall, will include a disability-focused Business Resource Group.

"United's leading diversity and inclusion initiatives represent the company's commitment to engaging with and advocating for people with disabilities," said Kate Gebo, Executive Vice President of Human Resources and Labor Relations at United Airlines. "Across our company, we continuously evaluate ways to build a more inclusive workforce so that all people feel included in the United family."

Earlier this year, United also announced its partnership with Special Olympics, which has a strong history of bringing people together around the world. Both organizations share a common vision to end discrimination against people with intellectual disabilities. Additionally, United works closely with airports across all its hubs to host initiatives such as Wings for All, a program that enables young travelers on the autism spectrum to visit the airport and practice going through the full travel experience without ever leaving the ground.

United is one of 126 Fortune 1000 companies that received 100 percent on the 2018 DEI. This perfect score is partly due to advancements in United's e-commerce and digital accessibility, giving employees the option to voluntarily disclose disabilities on an internal human resources portal, and a robust supplier diversity program. United also collaborates with different divisions to develop training programming that trains employees on how to effectively work with diverse colleagues.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces $1 Million Grant To Denver Nonprofit Warren Village

June 29, 2018

DENVER, June 29, 2018 /PRNewswire/ -- United Airlines announced today a $1 million grant to Warren Village, a Denver nonprofit organization that has been helping low-income, single-parent families make the journey from poverty to self-sufficiency using a two-generational model since 1974.

"Warren Village is a wonderful organization that is helping address Denver's homelessness through a comprehensive program designed to help single parents achieve sustainable stability for not only themselves, but their families, too," United's Vice President of Denver Operations Steve Jaquith said. "We're looking forward to partnering with Warren Village to help them in their mission to provide education, skills, hope and a bright future for those who need it most."

United's investment will provide both program and growth support for Warren Village, including improvements to the program and a focus on increasing participation. Additionally, United will be engaging their Denver employees in a variety of volunteer activities with Warren Village.

"United's extraordinary generosity demonstrates their commitment to Denver and will enable us to enhance the strength and quality of our core programs and support our desire to expand our positive impact in the community," said Ethan Hemming, President and CEO of Warren Village.

Warren Village takes a holistic, multi-generational approach to supporting families as they work towards becoming self-sufficient by providing safe and affordable housing, comprehensive educational and career guidance for adults, and by providing nurturing and caring early education for children while parents are working hard to change their trajectory.

"United's investment is exactly the kind of private support our nonprofits need," said Governor John Hickenlooper. "Warren Village provides parents a 'hand-up' to build steady foundations for families. This donation will go a long way in their ability to advance this life-changing work."

Today's announcement is the fourth in a series of announcements United is making in all of its domestic hub markets over the coming weeks. Each grant is a part of a total of $8 million in grants to help address critical needs identified by local leadership in each of its hub market communities – Chicago, Denver, Houston, Los Angeles, San Francisco, Newark/New York and Washington, D.C. The announcement represents United's commitment to invest in and lift up the communities where many of its customers and employees live and work.

"The generous grant from United is a tremendous investment in Warren Village and the important work they are doing to help Denver's low-income families in a sustainable and transformational way," said Denver Mayor Michael B. Hancock. "We're proud to support Warren Village and United in their partnership to help Denver families thrive."

Throughout these four-year grants, United will work hand-in-hand with local organizations and engage with city and community leadership to create profound, sustainable advancements. Future announcements will include grant recipients in New York/New Jersey, Los Angeles and San Francisco.

"Our shared purpose is connecting people and uniting the world, and we're thrilled to support that purpose by using our people, planes and network to do good," said Sharon Grant, United's Vice President of Community Affairs. "Supporting organizations like Warren Village in Denver helps the community thrive, and United is proud to be a partner in making that happen."

About United

United Airlines and United Express operate approximately 4,600 flights a day to 354 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 750 mainline aircraft and the airline's United Express carriers operate 545 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

About Warren Village

Warren Village has been a trusted partner in the Denver community since 1974 and exists so that low-income, single-parent families can achieve sustainable personal and economic self-sufficiency. Warren Village offers a safe place to call home; wrap-around family support services including workforce training, educational advancement, and life-skills classes; and a nationally accredited early learning center for children six weeks to 10 years of age. www.warrenvillage.org

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces $1 Million Grant in National Capital Region

June 27, 2018

WASHINGTON, June 27, 2018 /PRNewswire/ -- United Airlines announced today a $1 million grant to the Year Up National Capital Region to provide professional skills and transportation resources to the students in the program. The announcement represents United's commitment to invest in and lift up the communities where many of its customers and employees live and work.

At its Washington Dulles hub, United shared that it will work with the nonprofit organization Year Up to help close the "Opportunity Divide," specifically addressing the main barriers to the organization's program participants in the capital region: transportation and examination fees. By providing needed stipends and shuttle transportation from Year Up locations to internships and training opportunities in the region that would be difficult to reach without a personal vehicle, this grant will enable Year Up to provide motivated and talented young adults with technical and professional skills training to achieve upward economic mobility and access to meaningful careers within one year.

"Lifting up communities to provide a better life for our fellow citizens and brighter future for all people is at the heart of what we do at United to give back, which is why this partnership is fitting," said Sharon Grant, United Vice President of Community Affairs. "We are proud to provide the resources Year Up needs in securing a brighter future for youth in the National Capital Region."

"More than 40 percent of our young adults face transportation challenges, and this grant will allow us to provide more transportation resources at all stages of the program, as well as deepen other student services support," said Guylaine Saint Juste, Executive Director of Year Up National Capital Region. "The generous grant from United Airlines will be able provide our students with more resources and remove barriers to their success."

Nearly 100 United Airlines employees based at Washington Dulles and Year Up students from around the region attended today's $1 million event. Following the announcement, Year Up students paired up with United employees for one-on-one mentoring, career coaching and a tour of the airfield and a 767 aircraft.

"The United Dulles hub has a long history of helping the communities we serve. Today's announcement underscores the importance of taking the lead to partner with local organizations like Year Up to make a meaningful impact in the region," said Omar Idris, Managing Director, United's Washington Dulles hub. "We hope that our efforts to immerse students into the airline industry will encourage and motivate them to dream big."

Today's event is the third in a series of announcements United is making in all of its domestic hub markets over the coming weeks. Each grant is part of a total of $8 million in grants to help address pressing issues identified by local leadership in each of its domestic hub market communities – Washington, D.C., Chicago, Denver, Houston, Los Angeles, San Francisco and Newark/New York. The announcement represents United's commitment to invest in and lift up the communities where many of its customers and employees live and work.

Throughout these four-year grants, United will work hand-in-hand with local organizations and engage with city and community leadership to create profound, sustainable advancements. Future announcements will include grant recipients in New York/New Jersey; Denver; Los Angeles and San Francisco.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 354 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 750 mainline aircraft and the airline's United Express carriers operate 545 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

About Year Up

Year Up is an award-winning, national 501(c)3 organization that provides talented and motivated young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year, intensive training program, Year Up utilizes a high support, high expectations model that combines marketable job skills, stipends, coursework eligible for college credit, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to enable young adults with a viable path to economic self-sufficiency and meaningful careers. Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 across 21 U.S. cities in Arizona, Baltimore, Bay Area, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, National Capital Region, New York City, Providence, Puget Sound, South Florida and Wilmington. Year Up has been voted one of the "Best Non-Profits to Work For" by The NonProfit Times for eight consecutive years, and rated a 4-star charity by Charity Navigator for twelve consecutive years, placing them in the top 1% of tracked organizations.

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Polaris Star Shines Bright in Texas: United's Newest Business Class Lounge Opens in Houston

June 26, 2018

HOUSTON, June 26, 2018 /PRNewswire/ -- Beginning this Friday, customers traveling in United Polaris® business class, the airline's international premium cabin travel experience, will be able to relax before their travels and enjoy locally-inspired food and beverage offerings with the opening of the new United Polaris lounge at George Bush Intercontinental Airport in Houston.

"As we continue to increase momentum of the roll-out of United Polaris, we're thrilled to bring this industry-leading lounge concept to Houston, where the lounge décor, food and drink are all a reflection of the city," said Mark Krolick, United's Vice President of Marketing. "We specifically designed this United Polaris lounge location to feel like a boutique hotel, with dedicated spaces for relaxation, refreshing and dining and we're confident that our Houston customers and those connecting through this award-winning airport will enjoy a best-in-class lounge experience."

United's latest Polaris lounge exhibits distinct flair from Houston, the culinary and cultural capital of the South. Unique artwork is featured throughout the lounge by two Houstonian artists – Shane Tolbert and Terrell James. Food highlights include a Texas breakfast skillet, Cajun andouille sausage and chicken étouffée, Argentinean roasted chimichurri chicken, tres leches bites and the United Polaris Burger, which will be on the menu at all United Polaris lounges. The cocktail menu includes the Caliente on the Rocks, which combines Casamigos® Tequila, orange juice and a homemade sour mix, garnished with a jalapeño for an extra kick and caipirinhas, the traditional Brazilian cocktail made from muddled lime, sugar and cachaça. The lounge also serves house-made star anise-infused vodka and oolong tea-steeped bourbon.

United Polaris Lounge at George Bush Intercontinental Airport Facts & Highlights

  • 191 seats
  • 324 power outlets and 264 USB ports
  • 2 private daybeds outfitted with Saks Fifth Avenue bedding
  • 6 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
  • Personal valet services, including steaming garments
  • A private dining area with table service for up to 28 guests
  • 11 pieces of contemporary art

The opening of the United Polaris lounge in Houston closely follows the debut of United Polaris lounges at San Francisco International Airport in April and at Newark Liberty International Airport earlier this month. The United Polaris lounge at Los Angeles International Airport is expected to open later this year.

On average, United plans to add one aircraft with the new United Polaris business class seat every 10 days from now through 2020. Beginning July 1, every seat in the United Polaris cabin will be provisioned with a cooling gel pillow. The gel pillow, previously available by request, has proven to be one of the most popular items of United Polaris bedding.

United's Polaris Lounge in Houston is conveniently located in Terminal E, next to Gate E12. This is the most recent of several investments United has made in Houston, including the carrier's announcement of a $1M grant to the Houston Food Bank as well as its long-term lease commitment at 609 Main in downtown Houston.

For photos of the Polaris lounge in Houston, visit the United newsroom.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 354 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 750 mainline aircraft and the airline's United Express carriers operate 545 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

SOURCE United Airlines

For futher information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Scroll to top