United Airlines Reports Full-Year and Fourth-Quarter 2018 - United Hub

United Airlines Reports Full-Year and Fourth-Quarter 2018 Performance

January 15, 2019

CHICAGO, Jan. 15, 2019 /PRNewswire/ -- In a departure from industry trends, United (UAL) announced today that its fourth-quarter unit revenue came in at the high end of its guidance range and also exceeded its full-year adjusted diluted earnings per share target laid out last January. UAL reported full-year net income of $2.1 billion, diluted earnings per share of $7.70 (a 9.1 percent increase year-over-year), pre-tax earnings of $2.7 billion and pre-tax margin of 6.4 percent. UAL reported adjusted full-year net income of $2.5 billion, adjusted pre-tax earnings of $3.2 billion and adjusted pre-tax margin of 7.7 percent.1 UAL increased its full-year 2018 adjusted diluted earnings per share outlook three times during the year despite a $2.4 billion year-over-year headwind from fuel. Full-year adjusted diluted earnings per share increased 33.5 percent year-over-year to $9.13, above the high end of the company's most recent guidance range.1

"United's financial performance is a testament to the successful implementation of the first year of our strategic plan and to the record-setting operational performance powered by the more than 90,000 airline professionals who work at United," said Oscar Munoz, chief executive officer of United Airlines. "United delivered proof, not just promises in 2018 - even in the face of significant headwinds from higher than expected fuel costs. It's why I couldn't be more proud of our winning culture and customer-focused team and continue to be enthusiastic about United's bright future."

For 2019, UAL expects adjusted diluted earnings per share to again grow year-over-year to between $10.00 to $12.00.2

  • UAL reported fourth-quarter net income of $462 million, diluted earnings per share of $1.70, pre-tax earnings of $556 million and pre-tax margin of 5.3 percent.
  • UAL reported fourth-quarter adjusted net income of $657 million, adjusted diluted earnings per share of $2.41 and adjusted pre-tax earnings of $814 million.
  • UAL reported fourth-quarter adjusted pre-tax margin of 7.8 percent,1 expanding margin on an adjusted basis of 0.9 points versus the fourth-quarter of 2017.
  • UAL recovered 98% percent of the year-over-year increase in fuel prices in 2018.
  • Consolidated fourth-quarter passenger revenue per available seat mile (PRASM) increased 5 percent year-over-year, at the high end of the company's fourth-quarter 2018 guidance range.
  • Consolidated fourth-quarter unit cost per available seat mile (CASM) increased 7.0 percent year-over-year.
  • Consolidated fourth-quarter CASM, excluding special charges, third-party business expenses, fuel and profit sharing, decreased 0.7 percent year-over-year.
  • Employees earned $334 million in profit sharing for 2018.

For more information on UAL's first-quarter and full-year 2019 guidance, please visit ir.united.com for the company's investor update.

2018 Highlights

Record-Setting Operational Performance3

  • Set new UAL records by flying the most revenue passengers ever, operating the most mainline departures and achieving the fewest cancellations ever in a year, resulting in more UAL customers departing on-time in 2018 than ever before.
  • For the year, achieved the best completion rate in company history with more than 1.7 million flights.
  • In 2018, achieved the best ever company STAR performance (first departures of the day), with nearly 250,000 flights leaving on time.
  • In the fourth quarter, the company achieved top-tier performance in on-time departures among its largest competitors. For the December holiday season, UAL had its best-ever on-time departure performance while flying the most revenue customers it had ever flown during the holiday period.

Customer Experience

  • Opened three new United Polaris lounges located in San Francisco International Airport, Newark Liberty International Airport and Houston's George Bush Intercontinental Airport.
  • Announced UAL's newest premium seating, United® Premium Plus, which will provide more space, comfort and amenities on select international flights starting later this year.
  • Introduced a new boarding process designed to reduce customers' stress by reducing time spent waiting in line and providing them with improved boarding information.
  • Expanded personal device entertainment option to all aircraft, providing at least one free entertainment option on all Wi-Fi equipped aircraft.
  • MileagePlus loyalty program voted Best Overall Frequent-Flyer Program in the world for the 15th consecutive year by readers of Global Traveler, and voted Favorite Frequent-Flyer Program in the Trazee Awards.

Employees

  • Employees earned incentive payments totaling approximately $14 million for achieving operational performance goals in the quarter, marking a full year of earned incentive payments totaling $55 million.
  • Introduced and trained over 90,000 team members on UAL's new customer service decision framework, the core4, which focuses on the principles of safe, caring, dependable and efficient.
  • Deployed 6,000 iPads to maintenance employees, improving reliability and efficiency.
  • Unveiled a state-of-the-art flight training center in Denver, Colorado - the largest in the world and home to the company's more than 30 full flight simulators representing all of UAL's fleet types.
  • Successfully completed the full implementation of the flight attendant joint collective bargaining agreement, allowing the company to operate more efficiently and reliably.
  • Achieved the top score of 100 percent on the 2018 Disability Equality Index (DEI), a prominent benchmarking metric that rates U.S. companies on their disability inclusion policies and practices, also earning UAL a place on DEI's 2018 "Best Places to Work" list.
  • Received "Best-of-the-Best" Award from the National LGBT Chamber of Commerce and National Business Inclusion Consortium for commitment to diversity and inclusion across all communities.

Network

  • Introduced 93 new routes, adding more flights in 2018 than any other U.S. airline.
  • Announced new international service including Washington-Dulles to Tel Aviv, Israel; San Francisco to Amsterdam, Netherlands; Newark/New York to Naples, Italy; as well as Newark/New York to Prague, Czech Republic and Denver to Frankfurt, Germany, all subject to government approval.
  • Launched several exciting new international routes including Houston to Sydney, San Francisco to Tahiti and Denver to London.
  • Announced schedule expansion at East Coast hubs in Newark/New York and Washington-Dulles to offer more nonstop flights to destinations popular with New York-area customers while reallocating largely connecting passenger flights to Washington-Dulles.
  • Announced a joint business agreement with Compañía Panameña de Aviación S.A. (Copa), Aerovías del Continente Americano S.A. (Avianca) and many of Avianca's affiliates, pending government approval.

Fleet

  • Took delivery of 21 new Boeing aircraft, including four 777-300ER, four 787-9, three 787-10 and ten 737 MAX 9 aircraft.
  • In December 2018, ordered an additional four Boeing 777-300ER aircraft and 24 737 MAX aircraft.

Community and Environment

  • Pledged to reduce the company's greenhouse gas emissions by 50 percent by 2050, the only U.S. airline to commit to emissions reductions, further strengthening UAL's ambition to be the world's most environmentally conscious airline.
  • Announced a total of $8 million in grants to benefit organizations in each of UAL's domestic hub communities.
  • Announced new global partnership with the Special Olympics and flew hundreds of Team USA Olympic and Paralympic Winter Games 2018 athletes, coaches and family members to PyeongChang, South Korea, continuing the 38-year relationship between UAL and the United States Olympic Committee.
  • Ranked No. 1 among global carriers in Newsweek's 2017 Global 500 Green Rankings, one of the most recognized environmental performance assessments of the world's largest publicly traded companies.
  • Launched a Crowdrise fundraising campaign to support those affected by Hurricane Florence, Typhoon Mangkhut, flooding in Western Japan, wildfires in California and other disasters.

Earnings Call

UAL will hold a conference call to discuss its fourth-quarter and full-year 2018 financial results and its financial and operational outlook for the first quarter and full year of 2019 on Wednesday, January 16, at 9:30 a.m. Central time /10:30 a.m. Eastern time. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

About United

United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

1Adjusted pre-tax earnings and adjusted pre-tax margin exclude special charges, the mark-to-market ("MTM") impact of financial instruments and imputed interest on certain capitalized leases. Adjusted net income and adjusted diluted earnings per share exclude special charges, the MTM impact of financial instruments, imputed interest on certain capitalized leases and certain tax adjustments. Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release.

2 Excludes special charges and the MTM impact of financial instruments, the nature of which are not determinable at this time, and imputed interest on certain capitalized leases. Accordingly, UAL is not providing earnings guidance on a GAAP basis.

3 Company history defined as post-2010 merger; company records measured from 2010 merger.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers, the operations of our code share partners or the aircraft operated by another airline of the same model as operated by us, our regional carriers or our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

On January 1, 2018, United Continental Holdings, Inc. ("UAL") adopted Accounting Standards Update No. 2014-09 (Topic 606), Revenue from Contracts with Customers, and Accounting Standards Update No. 2017-07, Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. As such, certain previously reported 2017 figures are adjusted in this report on a basis consistent with the new standards. See the Current Report on Form 8-K filed by UAL with the Securities and Exchange Commission on March 1, 2018 for additional information.

UNITED CONTINENTAL HOLDINGS, INC.

STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)




Three Months Ended

December 31,


%



Full Year Ended

December 31,


%


(In millions, except per share data)


2018


2017


Increase/
Decrease)



2018


2017


Increase/
Decrease)

Operating revenue:















Passenger


$

9,556



$

8,587



11.3




$

37,706



$

34,460



9.4



Cargo


334



324



3.1




1,237



1,114



11.0



Other operating revenue


601



540



11.3




2,360



2,210



6.8



Total operating revenue


10,491



9,451



11.0




41,303



37,784



9.3


















Operating expense:















Salaries and related costs


2,924



2,678



9.2




11,458



10,941



4.7



Aircraft fuel


2,380



1,875



26.9




9,307



6,913



34.6



Regional capacity purchase


638



580



10.0




2,601



2,232



16.5



Landing fees and other rent


602



570



5.6




2,359



2,240



5.3



Depreciation and amortization


578



539



7.2




2,240



2,149



4.2



Aircraft maintenance materials and outside repairs


434



479



(9.4)




1,767



1,856



(4.8)



Distribution expenses


396



354



11.9




1,558



1,435



8.6



Aircraft rent


78



145



(46.2)




433



621



(30.3)



Special charges (B)


301



31



NM




487



176



NM



Other operating expenses


1,508



1,424



5.9




5,801



5,550



4.5



Total operating expense


9,839



8,675



13.4




38,011



34,113



11.4


















Operating income


652



776



(16.0)




3,292



3,671



(10.3)


















Operating margin


6.2

%


8.2

%


(2.0)


pts.


8.0

%


9.7

%


(1.7)


pts.

Adjusted operating margin (Non-GAAP) (A)


9.1

%


8.5

%


0.6


pts.


9.1

%


10.2

%


(1.1)


pts.
















Nonoperating income (expense):















Interest expense


(189)



(173)



9.2




(729)



(671)



8.6



Interest capitalized


19



20



(5.0)




70



84



(16.7)



Interest income


31



16



93.8




101



57



77.2



Miscellaneous, net (B)


43



(19)



NM




(76)



(101)



(24.8)



Total nonoperating expense


(96)



(156)



(38.5)




(634)



(631)



0.5


















Income before income taxes


556



620



(10.3)




2,658



3,040



(12.6)


















Pre-tax margin


5.3

%


6.6

%


(1.3)


pts.


6.4

%


8.0

%


(1.6)


pts.

Adjusted pre-tax margin (Non-GAAP) (A)


7.8

%


6.9

%


0.9


pts.


7.7

%


8.5

%


(0.8)


pts.
















Income tax expense (D)


94



41



129.3




529



896



(41.0)



Net income


$

462



$

579



(20.2)




$

2,129



$

2,144



(0.7)


















Diluted earnings per share


$

1.70



$

1.98



(14.1)




$

7.70



$

7.06



9.1



Diluted weighted average shares


272.7



291.8



(6.5)




276.7



303.6



(8.9)




NM Not meaningful

UNITED CONTINENTAL HOLDINGS, INC.

SELECT PASSENGER REVENUE INFORMATION AND STATISTICS


Select passenger revenue information is as follows:




4Q 2018

Passenger

Revenue

(millions)


Passenger

Revenue

vs.

4Q 2017


PRASM

vs.

4Q 2017


Yield

vs.

4Q 2017


Available

Seat Miles

vs.

4Q 2017

Domestic


6,088



12.8%


6.0%


6.7%


6.4%












Atlantic


1,535



9.6%


1.6%


(5.0%)


8.0%

Pacific


1,139



8.8%


4.5%


3.2%


4.0%

Latin America


794



7.2%


3.8%


1.1%


3.1%

International


3,468



8.8%


3.2%


(0.5%)


5.4%












Consolidated


$

9,556



11.3%


5.0%


3.8%


6.0%

Select statistics are as follows:




Three Months Ended

December 31,


%

Increase/

(Decrease)



Full Year Ended

December 31,


%

Increase/

(Decrease)




2018


2017





2018


2017




Passengers (thousands)


39,891



37,413



6.6




158,330



148,067



6.9



Revenue passenger miles (millions)


56,968



53,149



7.2




230,155



216,261



6.4



Available seat miles (millions)


68,902



65,028



6.0




275,262



262,386



4.9



Passenger load factor:















Consolidated


82.7

%


81.7

%


1.0


pt.


83.6

%


82.4

%


1.2


pts.

Domestic


84.6

%


85.2

%


(0.6)


pts.


85.4

%


85.2

%


0.2


pts.

International


80.1

%


77.2

%


2.9


pts.


81.3

%


78.9

%


2.4


pts.

Passenger revenue per available seat mile (cents)


13.87



13.21



5.0




13.70



13.13



4.3



Total revenue per available seat mile (cents)


15.23



14.53



4.8




15.00



14.40



4.2



Average yield per revenue passenger mile (cents)


16.77



16.16



3.8




16.38



15.93



2.8



Aircraft in fleet at end of period


1,329



1,262



5.3




1,329



1,262



5.3



Average stage length (miles)


1,426



1,431



(0.3)




1,446



1,460



(1.0)



Average full-time equivalent employees (thousands)


87.3



85.6



2.0




86.6



86.0



0.7



Average aircraft fuel price per gallon


$

2.30



$

1.91



20.4




$

2.25



$

1.74



29.3



Fuel gallons consumed (millions)


1,036



980



5.7




4,137



3,978



4.0




Note: See Part II, Item 6, Selected Financial Data, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2017, for definitions of these statistics.

UNITED CONTINENTAL HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)


(In millions)

December 31, 2018


December 31, 2017

ASSETS




Current assets:




Cash and cash equivalents

$

1,694



$

1,482


Short-term investments

2,256



2,316


Receivables, net

1,346



1,340


Aircraft fuel, spare parts and supplies, net

985



924


Prepaid expenses and other

913



1,071


Total current assets

7,194



7,133






Total operating property and equipment, net

28,329



26,208






Other assets:




Goodwill

4,523



4,523


Intangibles, net

3,159



3,539


Restricted cash

105



91


Loans to others, net

496



46


Investments in affiliates and other, net

966



806


Total other assets

9,249



9,005


Total assets

$

44,772



$

42,346






LIABILITIES AND STOCKHOLDERS' EQUITY




Current liabilities:




Advance ticket sales

$

4,381



$

3,940


Accounts payable

2,363



2,196


Frequent flyer deferred revenue

2,286



2,192


Accrued salaries and benefits

2,184



2,166


Current maturities of long-term debt and capital leases

1,379



1,693


Other

600



576


Total current liabilities

13,193



12,763






Other liabilities and deferred credits:




Long-term debt and capital leases

13,349



12,699


Frequent flyer deferred revenue

2,719



2,591


Postretirement benefit liability

1,295



1,602


Pension liability

1,576



1,921


Deferred income taxes

814



204


Other

1,831



1,832


Total other liabilities and deferred credits

21,584



20,849






Commitments and contingencies








Stockholders' equity

9,995



8,734


Total liabilities and stockholders' equity

$

44,772



$

42,346


UNITED CONTINENTAL HOLDINGS, INC.

CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED)


(In millions)

Full Year Ended
December 31,


2018


2017

Cash Flows from Operating Activities:




Net cash provided by operating activities

$

6,181



$

3,413






Cash Flows from Investing Activities:




Capital expenditures

(4,177)



(3,998)


Purchases of short-term and other investments

(2,552)



(3,241)


Proceeds from sale of short-term and other investments

2,616



3,177


Loans made to others

(456)




Investment in affiliates

(139)




Other, net

145



132


Net cash used in investing activities

(4,563)



(3,930)






Cash Flows from Financing Activities:




Proceeds from issuance of long-term debt and airport construction financing

1,740



2,765


Repurchases of common stock

(1,235)



(1,844)


Payments of long-term debt

(1,727)



(901)


Principal payments under capital leases

(134)



(124)


Other, net

(54)



(91)


Net cash used in financing activities

(1,410)



(195)


Net increase (decrease) in cash, cash equivalents and restricted cash

208



(712)


Cash, cash equivalents and restricted cash at beginning of the year

1,591



2,303


Cash, cash equivalents and restricted cash at end of the year (a)

$

1,799



$

1,591






Investing and Financing Activities Not Affecting Cash:




Property and equipment acquired through the issuance of debt and capital leases

$

174



$

935


Debt associated with termination of a maintenance service agreement

163




Equity interest in Republic Airways Holdings, Inc. received in consideration for bankruptcy claims



92


Airport construction financing

12



42


Operating lease conversions to capital lease

52





(a) The following table provides a reconciliation of cash, cash equivalents and restricted cash to amounts reported within the consolidated balance sheet:


Reconciliation of cash, cash equivalents and restricted cash:




Current assets:




Cash and cash equivalents

$

1,694



$

1,482


Restricted cash included in Prepaid expenses and other



18


Other assets:




Restricted cash

105



91


Total cash, cash equivalents and restricted cash

$

1,799



$

1,591


UNITED CONTINENTAL HOLDINGS, INC.

RETURN ON INVESTED CAPITAL (ROIC) - Non-GAAP


ROIC is a non-GAAP financial measure that UAL believes provides useful supplemental information for management and investors by measuring the effectiveness of the company's operations' use of invested capital to generate profits.


(in millions)

Twelve Months Ended

December 31, 2018

Net Operating Profit After Tax ("NOPAT")


Pre-tax income

$

2,658


Special charges and MTM losses on financial instruments (B):


Impairment of assets

377


Termination of a maintenance service agreement

64


Severance and benefit costs

41


MTM losses on financial instruments

5


(Gains) losses on sale of assets and other special charges

5


Pre-tax income excluding special charges and MTM losses on financial instruments (Non-GAAP)

3,150


add: Interest expense (net of income tax benefit) (a)

725


add: Interest component of capitalized aircraft rent (net of income tax benefit) (a)

211


add: Net interest on pension (net of income tax benefit) (a)

(16)


less: Income taxes paid

(19)


NOPAT (Non-GAAP)

$

4,051






Average Invested Capital (five-quarter average)


Total assets

$

44,133


add: Capitalized aircraft operating leases (b)

3,723


less: Non-interest bearing liabilities (c)

(17,224)


Average invested capital (Non-GAAP)

$

30,632




ROIC (Non-GAAP)

13.2

%





(a)

Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges. For the twelve months ended December 31, 2018, the effective cash tax rate was 0.6%.

(b)

The purpose of this adjustment is to capitalize the impact of aircraft operating leases. The company uses a multiple of seven times its annual aircraft rent expense to estimate the potential capitalized value and related liability of its aircraft. This is a simplified method used by many rating agencies and financial analysts to assess the impact of operating leases on financial measures like return on invested capital.

(c)

Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities.

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION


(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on financial instruments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis. UAL believes that adjusting for interest expense related to capital leases of Embraer ERJ 145 aircraft is useful to investors because of the accelerated recognition of interest expense.


CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties and fuel sales, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.


Reconciliations of reported non-GAAP financial measures to the most directly comparable GAAP financial measures are included below.




Three Months Ended

December 31,


%
Increase/


Full Year Ended

December 31,


%
Increase/



2018


2017


(Decrease)


2018


2017


(Decrease)

CASM (cents)













Cost per available seat mile (CASM) (GAAP)


14.28



13.34



7.0



13.81



13.00



6.2


Special charges (B)


0.44



0.04



NM



0.18



0.07



NM


Third-party business expenses


0.04



0.06



(33.3)



0.04



0.05



(20.0)


Fuel expense


3.46



2.88



20.1



3.38



2.64



28.0


Profit sharing, including taxes


0.12



0.07



71.4



0.12



0.13



(7.7)


CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP)


10.22



10.29



(0.7)



10.09



10.11



(0.2)



NM Not Meaningful

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)




Three Months Ended

December 31,


$

Increase/


%

Increase/


Full Year Ended

December 31,


$

Increase/


%

Increase/

(in millions)


2018


2017


(Decrease)


(Decrease)


2018


2017


(Decrease)


(Decrease)

Operating expenses (GAAP)


$

9,839



$

8,675



$

1,164



13.4



$

38,011



$

34,113



$

3,898



11.4


Special charges (B)


301



31



270



NM



487



176



311



NM


Operating expenses, excluding special charges


9,538



8,644



894



10.3



37,524



33,937



3,587



10.6


Adjusted to exclude:

















Third-party business expenses


32



31



1



3.2



121



145



(24)



(16.6)


Fuel expense


2,380



1,875



505



26.9



9,307



6,913



2,394



34.6


Profit sharing, including taxes


82



45



37



82.2



334



349



(15)



(4.3)


Adjusted operating expenses (Non-GAAP)


$

7,044



$

6,693



$

351



5.2



$

27,762



$

26,530



$

1,232



4.6



















Operating income (GAAP)


$

652



$

776



$

(124)



(16.0)



$

3,292



$

3,671



$

(379)



(10.3)


Adjusted to exclude:

















Special charges (B)


301



31



270



NM



487



176



311



NM


Adjusted operating income (Non-GAAP)


$

953



$

807



$

146



18.1



$

3,779



$

3,847



$

(68)



(1.8)



















Pre-tax income (GAAP)


$

556



$

620



$

(64)



(10.3)



$

2,658



$

3,040



$

(382)



(12.6)


Adjusted to exclude:

















Special charges (B)


301



31



270



NM



487



176



311



NM


MTM (gains) losses on financial instruments (B)


(56)





(56)



NM



5





5



NM


Interest expense on ERJ 145 capital leases (C)


13





13



NM



26





26



NM


Adjusted pre-tax income (Non-GAAP)


$

814



$

651



$

163



25.0



$

3,176



$

3,216



$

(40)



(1.2)



















Net income (GAAP)


$

462



$

579



$

(117)



(20.2)



$

2,129



$

2,144



$

(15.0)



(0.7)


Adjusted to exclude:

















Special charges (B)


301



31



270



NM



487



176



311



NM


MTM (gains) losses on financial instruments (B)


(56)





(56)



NM



5





5



NM


Interest expense on ERJ 145 capital leases (C)


13





13



NM



26





26



NM


Income tax benefit related to adjustments above


(58)



(11)



(47)



NM



(116)



(63)



(53)



NM


Special income tax adjustments (D)


(5)



(179)



174



NM



(5)



(179)



174



NM


Adjusted net income (Non-GAAP)


$

657



$

420



$

237



56.4



$

2,526



$

2,078



$

448



21.6



















Diluted earnings per share (GAAP)


$

1.70



$

1.98



$

(0.28)



(14.1)



$

7.70



$

7.06



$

0.64



9.1


Adjusted to exclude:

















Special charges (B)


1.10



0.11



0.99



NM



1.76



0.58



1.18



NM


MTM (gains) losses on financial instruments (B)


(0.21)





(0.21)



NM



0.02





0.02



NM


Interest expense on ERJ 145 capital leases (C)


0.05





0.05



NM



0.09





0.09



NM


Income tax benefit related to adjustments


(0.21)



(0.04)



(0.17)



NM



(0.42)



(0.21)



(0.21)



NM


Special income tax adjustments (D)


(0.02)



(0.61)



0.59



NM



(0.02)



(0.59)



0.57



NM


Adjusted diluted earnings per share (Non-GAAP)


$

2.41



$

1.44



$

0.97



67.4



$

9.13



$

6.84



$

2.29



33.5



NM Not Meaningful

UNITED CONTINENTAL HOLDINGS, INC.

NON-GAAP FINANCIAL RECONCILIATION (Continued)


UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and capital leases, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.




Three Months Ended

December 31,


Full Year Ended

December 31,

Capital Expenditures (in millions)


2018


2017


2018


2017

Capital expenditures (GAAP)


$

1,585



$

1,098



$

4,177



$

3,998


Property and equipment acquired through the issuance of debt and capital leases


35



17



174



935


Airport construction financing




1



12



42


Fully reimbursable projects


(36)



(70)



(176)



(246)


Adjusted capital expenditures (Non-GAAP)


$

1,584



$

1,046



$

4,187



$

4,729











Free Cash Flow (in millions)









Net cash provided by operating activities (GAAP)


$

1,101



$

728



$

6,181



$

3,413


Less capital expenditures


1,585



1,098



4,177



3,998


Free cash flow, net of financings (Non-GAAP)


$

(484)



$

(370)



$

2,004



$

(585)











Net cash provided by operating activities (GAAP)


$

1,101



$

728



$

6,181



$

3,413


Less adjusted capital expenditures (Non-GAAP)


1,584



1,046



4,187



4,729


Free cash flow (Non-GAAP)


$

(483)



$

(318)



$

1,994



$

(1,316)


UNITED CONTINENTAL HOLDINGS, INC.

NOTES (UNAUDITED)


(B) Special charges and MTM gains and losses on financial instruments include the following:




Three Months Ended

December 31,


Full Year Ended

December 31,

(In millions)


2018


2017


2018


2017

Operating:









Impairment of assets


$

232



$

10



$

377



$

25


Termination of an engine maintenance service agreement


64





64




Severance and benefit costs


7



15



41



116


(Gains) losses on sale of assets and other special charges


(2)



6



5



35


Total special charges


301



31



487



176


Nonoperating MTM (gains) losses on financial instruments


(56)





5




Total special charges and MTM (gains) losses on financial instruments


245



31



492



176


Income tax benefit related to special charges


(68)



(11)



(109)



(63)


Income tax expense (benefit) related to MTM gains and losses on financial instruments


13





(1)




Income tax adjustments (D)


(5)



(179)



(5)



(179)


Total special charges and MTM (gains) losses on financial instruments, net of income taxes


$

185



$

(159)



$

377



$

(66)



Impairment of assets:


Routes: The company conducted its annual impairment review of intangible assets in the fourth quarter of 2018, which consisted of a comparison of the book value of specific assets to the fair value of those assets calculated using the discounted cash flow method. Due to increased costs without sufficient corresponding increases in revenue in the Hong Kong market, the company determined that the value of its Hong Kong routes had been impaired. Accordingly, in the fourth quarter of 2018, the company recorded a special non-cash impairment charge of $206 million ($160 million net of taxes) associated with its Hong Kong routes. The collateral pledged under the company's term loan, including the Hong Kong routes, continues to be sufficient to satisfy the loan covenants.


In May 2018, the Brazil–United States open skies agreement was ratified, which provides air carriers with unrestricted access between the United States and Brazil. The company determined that the approval of the open skies agreement impaired the entire value of its Brazil route authorities because the agreement removes all limitations or reciprocity requirements for flights between the United States and Brazil. Accordingly, in the second quarter of 2018, the company recorded a $105 million special charge ($82 million net of taxes) to write off the entire value of the intangible asset associated with its Brazil routes. This asset was not part of any collateral pledged against any of the company's borrowings. The company continues to maintain its slot assets related to Brazil since airport access is still regulated by slot allocations that are limited by airport facility constraints.


Other: For the three and twelve months ended December 31, 2018, the company also recorded $26 million ($20 million net of taxes) and $66 million ($51 million net of taxes), respectively, of fair value adjustments related to aircraft purchased off lease, write-off of unexercised aircraft purchase options and other impairments related to certain fleet types and international slots no longer in use.


In the fourth quarter of 2017, the company recorded a $10 million ($6 million net of taxes) impairment charge related to obsolete spare parts inventory. During 2017, the company recorded a $15 million ($10 million net of taxes) intangible asset impairment charge related to a maintenance service agreement.


Termination of a maintenance service agreement: In the fourth quarter of 2018, the company recorded a one-time termination charge of $64 million ($50 million net of tax) related to one of its engine maintenance service agreements.


Severance and benefit costs: During the three and twelve months ended December 31, 2018, the company recorded severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters of $3 million ($2 million net of taxes) and $22 million ($17 million net of taxes), respectively. In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and will receive a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through 2018. Also during the three and twelve months ended December 31, 2018, the company recorded other management severance of $4 million ($3 million net of taxes) and $19 million ($15 million net of taxes), respectively.


During the three and twelve months ended December 31, 2017, the company recorded $10 million ($6 million net of taxes) and $83 million ($53 million net of taxes), respectively, of severance and benefit costs related to the voluntary early-out program for its technicians and related employees, and $5 million ($3 million net of taxes) and $33 million ($21 million net of taxes), respectively, of management severance.


MTM gains and losses on financial instruments: During the three and twelve months ended December 31, 2018, the company recorded gains of $89 million ($69 million net of taxes) and $28 million ($22 million net of taxes), respectively, for the change in market value of certain of its equity investments. During the fourth quarter of 2018, the company recorded losses of $33 million ($26 million net of taxes) for the change in fair value of certain derivative assets related to equity of Avianca Holdings S.A. For equity investments and derivative assets subject to MTM accounting, the company records gains and losses as part of Nonoperating income (expense): Miscellaneous, net in its statements of consolidated operations.



(C) Interest expense related to capital leases of Embraer ERJ 145 aircraft


During the third quarter of 2018, United entered into an agreement with the lessor of 54 Embraer ERJ 145 aircraft to purchase those aircraft in 2019. The provisions of the new lease agreement resulted in a change in accounting classification of these new leases from operating leases to capital leases up until the purchase date. The company recognized $13 million ($10 million net of tax) and $26 million ($20 million net of tax) of additional interest expense in the three and twelve months ended December 31, 2018, respectively, as a result of this change.


(D) Effective tax rate


The company's effective tax rate for the three and twelve months ended December 31, 2018 was 16.9% and 19.9%, respectively, and the effective tax rate for the three and twelve months ended December 31, 2017 was 6.6% and 29.5%, respectively. The effective tax rate represents a blend of federal, state and foreign taxes and included the impact of certain nondeductible items. The effective tax rate for the three and twelve months ended December 31, 2018 also reflects the reduced federal corporate income tax rate as a result of the enactment of the Tax Cuts and Jobs Act (the "Tax Act") in December 2017 and the impact of a change in the company's mix of domestic and foreign earnings. The rates for the 2018 and 2017 periods were impacted by one-time benefits of $5 million and $179 million, respectively, due to the passage of the Tax Act.

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Adds Antimicrobial Spray to Already Extensive Cabin-Cleaning Measures

September 16, 2020

CHICAGO, Sept. 16, 2020 /PRNewswire/ -- United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to the airline's already rigorous safety and cleaning procedures. United is currently applying the coating each week on more than 30 aircraft to seats, tray tables, armrests, overhead bins, lavatories and crew stations and expects to add this latest measure to its entire mainline and express fleet before the end of the year.

United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new nonstop service to Africa, India and Hawaii. With these new routes, United will offer more nonstop service to India and South Africa than any other U.S. carrier and remains the largest carrier between the U.S. mainland and Hawaii.

Starting this December, United will fly daily between Chicago and New Delhi and, starting in spring 2021, United will become the only airline to operate between San Francisco and Bangalore, India and between Newark/New York and Johannesburg. United will also introduce new service between Washington, D.C., and Accra, Ghana and Lagos, Nigeria in late spring of 2021. In the summer of 2021, United will fly nonstops four times weekly between Chicago and Kona and between Newark/New York and Maui. And starting this week, United, the airline offering more nonstop service to Israel than any other U.S. carrier, begins new nonstop service between Chicago and Tel Aviv, the only carrier to offer this service.

United's newly announced international routes are subject to government approval and tickets will be available for purchase on united.com and the United app in the coming weeks.

"Now is the right time to take a bold step in evolving our global network to help our customers reconnect with friends, family and colleagues around the world," said Patrick Quayle, United's vice president of International Network and Alliances. "These new nonstop routes provide shorter travel times and convenient one-stop connections from across the United States, demonstrating United's continued innovative and forward-looking approach to rebuilding our network to meet the travel needs of our customers."

Offering nonstop service to three new destinations in Africa

United will become the only U.S. carrier serving Accra nonstop from Washington, D.C. and the only airline to serve Lagos nonstop from Washington, D.C., with three weekly flights to each destination beginning in late spring 2021. The Washington metropolitan area has the second-largest population of Ghanaians in the United States, and Lagos is the largest Western African destination from the United States. Now, with 65 different U.S. cities connecting through Washington Dulles, United will offer convenient one-stop connections to Western Africa.

United already provides seasonal, three-times-weekly service between Newark/New York and Cape Town. By adding new daily nonstop flights between Newark/New York and Johannesburg in spring 2021, the airline will operate more flights to South Africa than any other U.S. carrier, and will offer the only roundtrip, nonstop service from the United States to Johannesburg by a U.S carrier. These routes also offer easy connections for customers traveling to South Africa from more than 50 U.S. cities.

New nonstops to India from two U.S. cities

United has served India with nonstop service for 15 years and now builds on its existing service to New Delhi and Mumbai with two new routes. Beginning December 2020, United will introduce new nonstop service between Chicago and New Delhi and, for the first time ever, United customers will be able to travel nonstop between San Francisco and Bangalore starting spring 2021. Chicago has the second highest population of Indian-Americans in the United States, and customers from more than 130 U.S. cities can connect on United through O'Hare International Airport. Service from San Francisco to Bangalore connects two international technology hubs, broadening United's west coast service to India, which also includes San Francisco to New Delhi.

New nonstop service between Chicago and Tel Aviv

Beginning, Thursday, Sept. 10, United will start brand-new three-times-weekly nonstop service between Chicago and Tel Aviv. In addition to Chicago, United currently operates nonstop service between Tel Aviv and its hubs in Newark/New York and San Francisco and will resume service between Washington and Tel Aviv in October. The airline operates more nonstop service between the United States and Israel than any U.S. airline.

United expanding Hawaii service to the Midwest and East Coast

As customers look to resume leisure travel options, United will make it easier than ever to travel nonstop to Maui and Kona for the 2021 summer season. With the addition of new flights between both Newark/New York and Maui and Chicago and Kona, United will provide customers in the Midwest and U.S. East Coast with even faster and more convenient service to the Hawaiian Islands than any other airline.

United's New Flights



Destination

United Hub

Service

Season Start

Africa

Accra, Ghana

IAD

3x/week, 787-8

Spring 2021

Lagos, Nigeria

IAD

3x/week, 787-8

Spring 2021

Johannesburg, South Africa

EWR

Daily, 787-9

Spring 2021






India

Bangalore, India

SFO

Daily, 787-9

Spring 2021

New Delhi, India

ORD

Daily, 787-9

Winter 2020






Hawaii

Kahului, Maui

EWR

4x/week, 767-300ER

Summer 2021

Kona, Hawaii

ORD

4x/week, 787-8

Summer 2021


The United Travel Experience

United's new trans-Atlantic flights will operate with Boeing 787 Dreamliner aircraft featuring United Polaris® business class, a premium travel experience that prioritizes relaxation and comfort with features that include everything from custom, luxury bedding from Saks Fifth Avenue and restaurant-quality, multi-course inflight dining to premium amenity kits and full flat-bed seats.

United's new service between Chicago and Kona will operate with Boeing 787-8 Dreamliner aircraft and service between New York/Newark and Maui will operate with Boeing 767-300ER aircraft.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings.
  • Using HEPA filters – in the air and during the entire boarding and deplaning process - to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying before departure for enhanced cabin sanitation.
  • Using ultraviolet lighting technology on pilot flight decks to further disinfect the aircraft interior.
  • During check-in, requiring customers to acknowledge they do not have COVID-19 symptoms.
  • Offering customers a touchless baggage check-in experience.
  • Boarding fewer customers at a time, from the back of the plane to the front, to allow for more social distancing.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Holdings Extends Leading Commitment To Diversity In The Board Room

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to add a second Black board member. The Board of Directors collectively agreed last December to further diversify the board, conduct a search and recruit an additional Black board member.

"As the first Latino to lead a major airline, I know from experience that a company can only truly thrive if those at the top are as diverse as the customers, communities and employees they serve - starting with the boardroom," said Oscar Munoz, Executive Chairman "It's a matter of competitiveness as well as conscience. That's why I am proud we are continuing our long-standing efforts to further diversify our board leadership to help lead United into the future."

In addition to this commitment, United today also signed on to The Board Challenge, a movement among companies looking to accelerate change. United, like other Charter Pledge Partners, currently has a diverse board including one Black board member and is encouraging other corporations to do the same. The company and its Board of Directors believe that diverse leadership improves its ability to serve the millions of customers who choose to fly United across the globe.

"Change comes from the top, and by making this commitment, we will expand and diversify the leaders that are helping to guide United forward during some of the toughest challenges we have faced," said Scott Kirby, CEO. "As our search progresses, I am reminded of the wealth of untapped diverse talent that is out there and the ongoing responsibility that we, as corporate leaders, have to confront systemic racism head-on and actively recruit this talent at all levels of our organizations."

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Strategically Adds Limited Capacity to October Schedule

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines today announced it plans to fly 40% of its full schedule in October 2020 compared to October of last year. In September, United expects to fly 34% of its full schedule.

United Names Mike Hanna Senior Vice President of Airport Operations

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines announced today Mike Hanna as its new senior vice president of Airport Operations. In this new role, Hanna will oversee the carrier's worldwide airport operations, including United Ground Express, a wholly owned subsidiary of United. This change is effective immediately.

United Helps Customers Navigate Travel Restrictions with New Online, Interactive Map

September 03, 2020

CHICAGO, Sept. 3, 2020 /PRNewswire/ -- United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The Destination Travel Guide, a first among U.S. airlines, provides an interactive, color coded map to highlight if a destination is closed, partially open or fully open for travel, and will also note if any tests or self-quarantining is required for travel. Customers can easily filter destinations to view local regulations, such as social distancing and mask enforcement, as well as to see if hotels, restaurants and other leisure outlets are open to the public.

United Airlines Permanently Eliminates Change Fees

August 30, 2020

CHICAGO, Aug. 30, 2020 /PRNewswire/ -- The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free on a flight departing the day of their travel regardless of the type of ticket or class of service, a first among U.S. carriers, while MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United Airlines Doubles Service Between San Francisco and Shanghai

August 18, 2020

CHICAGO, Aug. 18, 2020 /PRNewswire/ -- United Airlines today announced it will increase service to China from two to four weekly flights between San Francisco and Shanghai's Pudong International Airport via Seoul's Incheon International Airport. Beginning Sept.4, 2020, United will operate four weekly flights with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays, Fridays, Saturdays and Sundays. Customers traveling from Shanghai will return to San Francisco on Mondays, Thursdays, Saturdays and Sundays. Tickets will be available for purchase beginning Wednesday, Aug.19 on united.com and the United mobile app.

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

United Now Cleaning Flight Decks with UVC Lighting

August 06, 2020

CHICAGO, Aug. 6, 2020 /PRNewswire/ -- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinati