United Airlines Reports Third-Quarter 2018 Performance
"Our stand-out third-quarter performance, which produced double-digit revenue growth as we more than offset the steep increase in fuel costs, is proof that United is building momentum," said Oscar Munoz, chief executive officer of United Airlines. "Our growth plan has been essential to our success, and we're more confident than ever we'll achieve the ambitious adjusted earnings per share1 target of $11 to $13 we laid out for 2020."
- UAL reported third-quarter adjusted net income of $837 million, adjusted diluted earnings per share of $3.06, adjusted pre-tax earnings of $1.1 billion and adjusted pre-tax margin of 9.7 percent.2 Third-quarter adjusted diluted earnings per share increased 36 percent year-over-year.
- Consolidated passenger revenue per available seat mile (PRASM) increased 6.1 percent year-over-year, above the high end of the company's third-quarter 2018 guidance range of up 4 percent to 6 percent.
- Consolidated unit cost per available seat mile (CASM) increased 6.4 percent year-over-year.
- Consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, decreased 0.4 percent year-over-year.
- UAL's mid-continent hubs in Chicago, Denver and Houston had year-over-year capacity growth of 9.7 percent in the third quarter and led the system in unit revenue growth performance in the quarter.
- UAL now expects full-year 2018 adjusted diluted earnings per share3 to be $8.00 to $8.75. The company currently expects to recapture approximately 90 percent of the estimated $2.5 billion year-over year increase in full-year 2018 fuel expense.
For more information on UAL's fourth-quarter and full-year 2018 guidance, please visit ir.united.com for the company's investor update.
Third-Quarter Highlights
Customer Experience
- Introduced a new boarding process at 1,000 gates around the world, designed to reduce customers' stress by spending less time waiting in line and providing them with improved boarding information.
- United Airlines MileagePlus loyalty program voted Favorite Frequent-Flyer Program in Trazee Awards.
- The United Polaris lounge at Chicago O'Hare International Airport voted Best Business Class Lounge in the United States by the 2018 World Airline Awards from Skytrax.
- Debuted United Corporate Preferred, the industry's newest corporate travel program designed to offer top travel benefits to the company's most loyal business customers.
- Launched the redesigned united.com homepage, featuring a more personalized digital experience for each customer.
Operations and Employees
- In July, UAL had its best consolidated D :00 month of July in history and its highest consolidated load factor month ever.
- Carried the most-ever customers to their destinations during the summer.
- Consolidated completion factor at UAL's hubs in Houston, Chicago, Los Angeles and Washington Dulles reached third-quarter record levels.
- Achieved the top score of 100 percent on the 2018 Disability Equality Index (DEI), a prominent benchmarking metric that rates U.S. companies on their disability inclusion policies and practices, also earning UAL a place on DEI's 2018 "Best Places to Work" list.
Network and Fleet
- Announced several new international routes, including year-round nonstop service between Washington Dulles and Tel Aviv, Israel, making UAL the only airline to offer nonstop service between the two cities; daily, year-round service between San Francisco and Amsterdam; and nonstop seasonal summer service between Newark/New York and Naples, Italy, and Newark/New York and Prague, all subject to government approval.
- Added 100 flights and more than 10,000 seats daily to 12 of the country's top ski destinations during the 2018/2019 ski season, more than 8,500 seats from U.S. hubs and eight other U.S. cities connecting more customers than ever to Las Vegas for CES 2019, and more than 204,000 total seats from September through November to popular college football towns including Madison, Wisconsin, and Columbia, South Carolina.
- Announced orders to purchase 25 new Embraer E-175 and 13 new Boeing 787-9 aircraft.
- Took delivery of one Boeing 737 MAX 9 aircraft and two used Boeing 767-300 aircraft.
Community and Environment
- Committed to reducing the company's greenhouse gas emissions by 50 percent by 2050, the only U.S. airline to commit to emissions reductions, further strengthening UAL's ambition to be the world's most environmentally conscious airline.
- Launched a Crowdrise fundraising campaign to support those affected by Hurricane Florence, Typhoon Mangkhut, flooding in Western Japan, wildfires in California and other disasters.
- As part of a previously announced $8 million commitment, announced a $2 million grant to be split between the Community FoodBank of New Jersey, Urban League of Essex County, and Year Up New York, as well as a $1 million grant to First Place for Youth in Los Angeles, and a $1 million grant to the San Francisco Immigrant Legal and Education Network.
Earnings Call
UAL will hold a conference call to discuss third-quarter 2018 financial results and its financial and operational outlook for the fourth quarter and full year of 2018 on Wednesday, October 17, at 9:30 a.m. Central Time /10:30 a.m. Eastern Time. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.
About United
United Airlines and United Express operate approximately 4,700 flights a day to 356 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 760 mainline aircraft and the airline's United Express carriers operate 546 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
1Excludes special charges and the mark-to-market impact of equity investments, the nature of which are not determinable at this time. Accordingly, UAL is not providing earnings guidance on a GAAP basis.
2Excludes special charges, the mark-to-market impact of equity investments and imputed interest on certain capitalized leases. Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release.
3Excludes special charges and the mark-to-market impact of equity investments, the nature of which are not determinable at this time, and imputed interest on certain capitalized leases. Accordingly, UAL is not providing earnings guidance on a GAAP basis.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.
-tables attached-
On January 1, 2018, United Continental Holdings, Inc. ("UAL") adopted Accounting Standards Update No. 2014-09 (Topic 606), Revenue from Contracts with Customers, and Accounting Standards Update No. 2017-07, Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. As such, certain previously reported 2017 figures are adjusted in this report on a basis consistent with the new standards. See the Current Report on Form 8-K filed by UAL with the Securities and Exchange Commission on March 1, 2018 for additional information.
UNITED CONTINENTAL HOLDINGS, INC | ||||||||||||||||||||||||
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED) (A) | ||||||||||||||||||||||||
Three Months Ended | % | Nine Months Ended | % | |||||||||||||||||||||
(In millions, except per share data) | 2018 | 2017 | 2018 | 2017 | ||||||||||||||||||||
Operating revenue: | ||||||||||||||||||||||||
Passenger (B) | $ | 10,120 | $ | 9,069 | 11.6 | $ | 28,150 | $ | 25,873 | 8.8 | ||||||||||||||
Cargo | 296 | 279 | 6.1 | 903 | 790 | 14.3 | ||||||||||||||||||
Other operating revenue | 587 | 551 | 6.5 | 1,759 | 1,670 | 5.3 | ||||||||||||||||||
Total operating revenue | 11,003 | 9,899 | 11.2 | 30,812 | 28,333 | 8.7 | ||||||||||||||||||
Operating expense: | ||||||||||||||||||||||||
Salaries and related costs | 2,930 | 2,785 | 5.2 | 8,534 | 8,263 | 3.3 | ||||||||||||||||||
Aircraft fuel | 2,572 | 1,809 | 42.2 | 6,927 | 5,038 | 37.5 | ||||||||||||||||||
Regional capacity purchase | 663 | 567 | 16.9 | 1,963 | 1,652 | 18.8 | ||||||||||||||||||
Landing fees and other rent | 596 | 585 | 1.9 | 1,757 | 1,670 | 5.2 | ||||||||||||||||||
Depreciation and amortization | 564 | 556 | 1.4 | 1,662 | 1,610 | 3.2 | ||||||||||||||||||
Aircraft maintenance materials and outside repairs | 455 | 451 | 0.9 | 1,333 | 1,377 | (3.2) | ||||||||||||||||||
Distribution expenses | 427 | 377 | 13.3 | 1,162 | 1,081 | 7.5 | ||||||||||||||||||
Aircraft rent | 109 | 145 | (24.8) | 355 | 476 | (25.4) | ||||||||||||||||||
Special charges (C) | 17 | 50 | NM | 186 | 145 | NM | ||||||||||||||||||
Other operating expenses | 1,467 | 1,436 | 2.2 | 4,293 | 4,126 | 4.0 | ||||||||||||||||||
Total operating expense | 9,800 | 8,761 | 11.9 | 28,172 | 25,438 | 10.7 | ||||||||||||||||||
Operating income | 1,203 | 1,138 | 5.7 | 2,640 | 2,895 | (8.8) | ||||||||||||||||||
Operating margin | 10.9 | % | 11.5 | % | (0.6) | pts. | 8.6 | % | 10.2 | % | (1.6) | pts. | ||||||||||||
Adjusted operating margin (Non-GAAP) | 11.1 | % | 12.0 | % | (0.9) | pts. | 9.2 | % | 10.7 | % | (1.5) | pts. | ||||||||||||
Nonoperating income (expense): | ||||||||||||||||||||||||
Interest expense | (187) | (169) | 10.7 | (540) | (498) | 8.4 | ||||||||||||||||||
Interest capitalized | 18 | 20 | (10.0) | 51 | 64 | (20.3) | ||||||||||||||||||
Interest income | 28 | 17 | 64.7 | 70 | 41 | 70.7 | ||||||||||||||||||
Miscellaneous, net (C) | (1) | (13) | (92.3) | (119) | (82) | 45.1 | ||||||||||||||||||
Total nonoperating expense | (142) | (145) | (2.1) | (538) | (475) | 13.3 | ||||||||||||||||||
Income before income taxes | 1,061 | 993 | 6.8 | 2,102 | 2,420 | (13.1) | ||||||||||||||||||
Pre-tax margin | 9.6 | % | 10.0 | % | (0.4) | pts. | 6.8 | % | 8.5 | % | (1.7) | pts. | ||||||||||||
Adjusted pre-tax margin (Non-GAAP) | 9.7 | % | 10.5 | % | (0.8) | pts. | 7.7 | % | 9.1 | % | (1.4) | pts. | ||||||||||||
Income tax expense (E) | 225 | 348 | (35.3) | 435 | 855 | (49.1) | ||||||||||||||||||
Net income | $ | 836 | $ | 645 | 29.6 | $ | 1,667 | $ | 1,565 | 6.5 | ||||||||||||||
Diluted earnings per share | $ | 3.06 | $ | 2.15 | 42.3 | $ | 5.99 | $ | 5.09 | 17.7 | ||||||||||||||
Diluted weighted average shares | 273.6 | 300.6 | (9.0) | 278.0 | 307.6 | (9.6) | ||||||||||||||||||
NM Not meaningful | ||||||||||||||||||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||||||||
STATISTICS | ||||||||||||||||||||||||
Three Months Ended | % Increase/ (Decrease) | Nine Months Ended | % Increase/ (Decrease) | |||||||||||||||||||||
2018 | 2017 | 2018 | 2017 | |||||||||||||||||||||
Mainline: | ||||||||||||||||||||||||
Passengers (thousands) | 31,157 | 29,182 | 6.8 | 85,348 | 81,091 | 5.2 | ||||||||||||||||||
Revenue passenger miles (millions) | 56,787 | 53,515 | 6.1 | 154,382 | 146,252 | 5.6 | ||||||||||||||||||
Available seat miles (millions) | 65,819 | 63,183 | 4.2 | 183,678 | 176,710 | 3.9 | ||||||||||||||||||
Cargo ton miles (millions) | 851 | 830 | 2.5 | 2,523 | 2,406 | 4.9 | ||||||||||||||||||
Passenger revenue per available seat mile (cents) | 12.62 | 11.93 | 5.8 | 12.50 | 12.03 | 3.9 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 14.62 | 14.09 | 3.8 | 14.88 | 14.53 | 2.4 | ||||||||||||||||||
Aircraft in fleet at end of period | 760 | 751 | 1.2 | 760 | 751 | 1.2 | ||||||||||||||||||
Average stage length (miles) | 1,807 | 1,825 | (1.0) | 1,814 | 1,817 | (0.2) | ||||||||||||||||||
Average daily utilization of each aircraft (hours: minutes) | 11:23 | 10:58 | 3.8 | 10:49 | 10:30 | 3.0 | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.29 | $ | 1.68 | 36.3 | $ | 2.21 | $ | 1.66 | 33.1 | ||||||||||||||
Fuel gallons consumed (millions) | 931 | 909 | 2.4 | 2,587 | 2,537 | 2.0 | ||||||||||||||||||
Regional: | ||||||||||||||||||||||||
Passengers (thousands) | 11,729 | 10,120 | 15.9 | 33,091 | 29,563 | 11.9 | ||||||||||||||||||
Revenue passenger miles (millions) | 6,606 | 5,630 | 17.3 | 18,805 | 16,860 | 11.5 | ||||||||||||||||||
Available seat miles (millions) | 7,862 | 6,900 | 13.9 | 22,682 | 20,648 | 9.9 | ||||||||||||||||||
Passenger revenue per available seat mile (cents) | 23.10 | 22.19 | 4.1 | 22.86 | 22.36 | 2.2 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 27.49 | 27.19 | 1.1 | 27.57 | 27.38 | 0.7 | ||||||||||||||||||
Aircraft in fleet at end of period | 546 | 489 | 11.7 | 546 | 489 | 11.7 | ||||||||||||||||||
Average stage length (miles) | 552 | 542 | 1.8 | 556 | 558 | (0.4) | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.43 | $ | 1.81 | 34.3 | $ | 2.34 | $ | 1.77 | 32.2 | ||||||||||||||
Fuel gallons consumed (millions) | 180 | 156 | 15.4 | 514 | 461 | 11.5 | ||||||||||||||||||
Consolidated (Mainline and Regional): | ||||||||||||||||||||||||
Passengers (thousands) | 42,886 | 39,302 | 9.1 | 118,439 | 110,654 | 7.0 | ||||||||||||||||||
Revenue passenger miles (millions) | 63,393 | 59,145 | 7.2 | 173,187 | 163,112 | 6.2 | ||||||||||||||||||
Available seat miles (millions) | 73,681 | 70,083 | 5.1 | 206,360 | 197,358 | 4.6 | ||||||||||||||||||
Passenger load factor: | ||||||||||||||||||||||||
Consolidated | 86.0 | % | 84.4 | % | 1.6 | pts. | 83.9 | % | 82.6 | % | 1.3 | pts. | ||||||||||||
Domestic | 86.7 | % | 85.3 | % | 1.4 | pts. | 85.7 | % | 85.2 | % | 0.5 | pts. | ||||||||||||
International | 85.2 | % | 83.3 | % | 1.9 | pts. | 81.6 | % | 79.5 | % | 2.1 | pts. | ||||||||||||
Passenger revenue per available seat mile (cents) | 13.73 | 12.94 | 6.1 | 13.64 | 13.11 | 4.0 | ||||||||||||||||||
Total revenue per available seat mile (cents) | 14.93 | 14.12 | 5.7 | 14.93 | 14.36 | 4.0 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 15.96 | 15.33 | 4.1 | 16.25 | 15.86 | 2.5 | ||||||||||||||||||
Aircraft in fleet at end of period | 1,306 | 1,240 | 5.3 | 1,306 | 1,240 | 5.3 | ||||||||||||||||||
Average stage length (miles) | 1,454 | 1,480 | (1.8) | 1,453 | 1,470 | (1.2) | ||||||||||||||||||
Average full-time equivalent employees (thousands) | 89.0 | 87.3 | 1.9 | 87.1 | 86.2 | 1.0 | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.32 | $ | 1.70 | 36.5 | $ | 2.23 | $ | 1.68 | 32.7 | ||||||||||||||
Fuel gallons consumed (millions) | 1,111 | 1,065 | 4.3 | 3,101 | 2,998 | 3.4 | ||||||||||||||||||
Note: See Part II, Item 6, Selected Financial Data, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2017, for definitions of these statistics. |
UNITED CONTINENTAL HOLDINGS, INC. | |||
RETURN ON INVESTED CAPITAL (ROIC) - Non-GAAP | |||
ROIC is a non-GAAP financial measure that UAL believes provides useful supplemental information for management and investors by measuring the effectiveness of the company's operations' use of invested capital to generate profits. | |||
(in millions) | Twelve Months Ended | ||
Net Operating Profit After Tax ("NOPAT") | |||
Pre-tax income | $ | 2,722 | |
Special charges and MTM losses on equity investments (C): | |||
Impairment of assets | 155 | ||
MTM losses on equity investments | 61 | ||
Severance and benefit costs | 49 | ||
(Gains) losses on sale of assets and other special charges | 13 | ||
Pre-tax income excluding special charges and MTM losses on equity investments (Non-GAAP) | 3,000 | ||
add: Interest expense (net of income tax benefit) (a) | 707 | ||
add: Interest component of capitalized aircraft rent (net of income tax benefit) (a) | 243 | ||
add: Net interest on pension (net of income tax benefit) (a) | (3) | ||
less: Income taxes paid | (26) | ||
NOPAT (Non-GAAP) | $ | 3,921 | |
Average Invested Capital (five-quarter average) | |||
Total assets | $ | 43,697 | |
add: Capitalized aircraft operating leases (b) | 4,005 | ||
less: Non-interest bearing liabilities (c) | (17,095) | ||
Average invested capital (Non-GAAP) | $ | 30,607 | |
ROIC (Non-GAAP) | 12.8 | % | |
(a) | Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges. For the twelve months ended September 30, 2018, the effective cash tax rate was 0.9%. |
(b) | The purpose of this adjustment is to capitalize the impact of aircraft operating leases. The company uses a multiple of seven times its annual aircraft rent expense to estimate the potential capitalized value and related liability of its aircraft. This is a simplified method used by many rating agencies and financial analysts to assist with the impact of operating leases on financial measures like return on invested capital. |
(c) | Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities. |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION | ||||||||||||||||||
(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on equity investments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis. UAL believes that adjusting for interest expense related to capital leases of Embraer ERJ 145 aircraft is useful to investors because of the accelerated recognition of interest expense. | ||||||||||||||||||
CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties and fuel sales, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. | ||||||||||||||||||
Reconciliations of reported non-GAAP financial measures to the most directly comparable GAAP financial measures are included below. | ||||||||||||||||||
Three Months Ended | % Increase/ (Decrease) | Nine Months Ended | % Increase/ (Decrease) | |||||||||||||||
2018 | 2017 | 2018 | 2017 | |||||||||||||||
CASM Mainline Operations (cents) | ||||||||||||||||||
Cost per available seat mile (CASM) (GAAP) | 12.82 | 11.98 | 7.0 | 13.13 | 12.43 | 5.6 | ||||||||||||
Special charges (C) | 0.03 | 0.08 | NM | 0.10 | 0.08 | NM | ||||||||||||
Third-party business expenses | 0.04 | 0.05 | (20.0) | 0.04 | 0.06 | (33.3) | ||||||||||||
Fuel expense | 3.25 | 2.41 | 34.9 | 3.12 | 2.39 | 30.5 | ||||||||||||
Profit sharing, including taxes | 0.19 | 0.21 | (9.5) | 0.14 | 0.17 | (17.6) | ||||||||||||
CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP) | 9.31 | 9.23 | 0.9 | 9.73 | 9.73 | — | ||||||||||||
CASM Consolidated Operations (cents) | ||||||||||||||||||
Cost per available seat mile (CASM) (GAAP) | 13.30 | 12.50 | 6.4 | 13.65 | 12.89 | 5.9 | ||||||||||||
Special charges (C) | 0.02 | 0.07 | NM | 0.09 | 0.08 | NM | ||||||||||||
Third-party business expenses | 0.04 | 0.04 | — | 0.04 | 0.05 | (20.0) | ||||||||||||
Fuel expense | 3.49 | 2.58 | 35.3 | 3.36 | 2.55 | 31.8 | ||||||||||||
Profit sharing, including taxes | 0.17 | 0.19 | (10.5) | 0.12 | 0.16 | (25.0) | ||||||||||||
CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP) | 9.58 | 9.62 | (0.4) | 10.04 | 10.05 | (0.1) | ||||||||||||
NM Not Meaningful |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION (Continued) | ||||||||||||||||||||||||||||||
Three Months Ended | $ Increase/ (Decrease) | % Increase/ (Decrease) | Nine Months Ended | $ Increase/ (Decrease) | % Increase/ (Decrease) | |||||||||||||||||||||||||
(in millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||||||||||||||||
Operating expenses (GAAP) | $ | 9,800 | $ | 8,761 | $ | 1,039 | 11.9 | $ | 28,172 | $ | 25,438 | $ | 2,734 | 10.7 | ||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
Operating expenses, excluding special charges | 9,783 | 8,711 | 1,072 | 12.3 | 27,986 | 25,293 | 2,693 | 10.6 | ||||||||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Third-party business expenses | 29 | 33 | (4) | (12.1) | 89 | 114 | (25) | (21.9) | ||||||||||||||||||||||
Fuel expense | 2,572 | 1,809 | 763 | 42.2 | 6,927 | 5,038 | 1,889 | 37.5 | ||||||||||||||||||||||
Profit sharing, including taxes | 127 | 130 | (3) | (2.3) | 252 | 304 | (52) | (17.1) | ||||||||||||||||||||||
Adjusted operating expenses (Non-GAAP) | $ | 7,055 | $ | 6,739 | $ | 316 | 4.7 | $ | 20,718 | $ | 19,837 | $ | 881 | 4.4 | ||||||||||||||||
Operating income (GAAP) | $ | 1,203 | $ | 1,138 | $ | 65 | 5.7 | $ | 2,640 | $ | 2,895 | $ | (255) | (8.8) | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
Adjusted operating income (Non-GAAP) | $ | 1,220 | $ | 1,188 | $ | 32 | 2.7 | $ | 2,826 | $ | 3,040 | $ | (214) | (7.0) | ||||||||||||||||
Pre-tax income (GAAP) | $ | 1,061 | $ | 993 | $ | 68 | 6.8 | $ | 2,102 | $ | 2,420 | $ | (318) | (13.1) | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (29) | — | (29) | NM | 61 | — | 61 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 13 | — | 13 | NM | 13 | — | 13 | NM | ||||||||||||||||||||||
Adjusted pre-tax income (Non-GAAP) | $ | 1,062 | $ | 1,043 | $ | 19 | 1.8 | $ | 2,362 | $ | 2,565 | $ | (203) | (7.9) | ||||||||||||||||
Net income (GAAP) | $ | 836 | $ | 645 | $ | 191 | 29.6 | $ | 1,667 | $ | 1,565 | $ | 102 | 6.5 | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (29) | — | (29) | NM | 61 | — | 61 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 13 | — | 13 | NM | 13 | — | 13 | NM | ||||||||||||||||||||||
Income tax expense (benefit) related to adjustments | — | (18) | 18 | NM | (58) | (52) | (6) | NM | ||||||||||||||||||||||
Adjusted net income (Non-GAAP) | $ | 837 | $ | 677 | $ | 160 | 23.6 | $ | 1,869 | $ | 1,658 | $ | 211 | 12.7 | ||||||||||||||||
Diluted earnings per share (GAAP) | $ | 3.06 | $ | 2.15 | $ | 0.91 | 42.3 | $ | 5.99 | $ | 5.09 | $ | 0.90 | 17.7 | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 0.06 | 0.16 | (0.10) | NM | 0.67 | 0.47 | 0.20 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (0.11) | — | (0.11) | NM | 0.22 | — | 0.22 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 0.05 | — | 0.05 | NM | 0.05 | — | 0.05 | NM | ||||||||||||||||||||||
Income tax expense (benefit) related to adjustments | — | (0.06) | 0.06 | NM | (0.21) | (0.17) | (0.04) | NM | ||||||||||||||||||||||
Adjusted diluted earnings per share (Non-GAAP) | $ | 3.06 | $ | 2.25 | $ | 0.81 | 36.0 | $ | 6.72 | $ | 5.39 | $ | 1.33 | 24.7 | ||||||||||||||||
NM Not Meaningful |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION (Continued) | ||||||||||||||||
UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and capital leases, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives. | ||||||||||||||||
Three Months Ended | Nine Months Ended | |||||||||||||||
Capital Expenditures (in millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||
Capital expenditures (GAAP) | $ | 858 | $ | 1,120 | $ | 2,592 | $ | 2,900 | ||||||||
Property and equipment acquired through the issuance of debt and capital leases | — | 11 | 139 | 918 | ||||||||||||
Airport construction financing | — | 9 | 12 | 41 | ||||||||||||
Fully reimbursable projects | (51) | (58) | (140) | (176) | ||||||||||||
Adjusted capital expenditures (Non-GAAP) | $ | 807 | $ | 1,082 | $ | 2,603 | $ | 3,683 | ||||||||
Free Cash Flow (in millions) | ||||||||||||||||
Net cash provided by operating activities (GAAP) | $ | 905 | $ | 577 | $ | 5,080 | $ | 2,685 | ||||||||
Less capital expenditures | 858 | 1,120 | 2,592 | 2,900 | ||||||||||||
Free cash flow, net of financings (Non-GAAP) | $ | 47 | $ | (543) | $ | 2,488 | $ | (215) | ||||||||
Net cash provided by operating activities (GAAP) | $ | 905 | $ | 577 | $ | 5,080 | $ | 2,685 | ||||||||
Less adjusted capital expenditures (Non-GAAP) | 807 | 1,082 | 2,603 | 3,683 | ||||||||||||
Free cash flow (Non-GAAP) | $ | 98 | $ | (505) | $ | 2,477 | $ | (998) | ||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||
NOTES (UNAUDITED) | ||||||||||||
(B) Select passenger revenue information is as follows (in millions): | ||||||||||||
3Q 2018 Passenger Revenue (millions) | Passenger Revenue vs. 3Q 2017 | PRASM vs. 3Q 2017 | Yield vs. 3Q 2017 | Available Seat Miles vs. 3Q 2017 | ||||||||
Mainline | $ | 4,489 | 13.6% | 6.8% | 5.4% | 6.4% | ||||||
Regional | 1,764 | 18.3% | 4.1% | 0.8% | 13.7% | |||||||
Domestic | 6,253 | 14.9% | 6.7% | 5.0% | 7.6% | |||||||
Atlantic | 1,933 | 12.1% | 7.1% | 1.3% | 4.7% | |||||||
Pacific | 1,163 | 3.4% | 5.3% | 5.1% | (1.9%) | |||||||
Latin America | 771 | (0.8%) | (3.4%) | (1.2%) | 2.7% | |||||||
International | 3,867 | 6.6% | 4.5% | 2.2% | 2.0% | |||||||
Consolidated | $ | 10,120 | 11.6% | 6.1% | 4.1% | 5.1% | ||||||
Mainline | $ | 8,304 | 10.2% | 5.8% | 3.8% | 4.2% | ||||||
Regional | 1,816 | 18.6% | 4.1% | 1.1% | 13.9% | |||||||
Consolidated | $ | 10,120 | ||||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||
NOTES (UNAUDITED) | ||||||||||||||||
(C) Special charges and MTM gains and losses on equity investments include the following: | ||||||||||||||||
Three Months Ended | Nine Months Ended | |||||||||||||||
(In millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||
Operating: | ||||||||||||||||
Impairment of assets | $ | 11 | $ | 15 | $ | 145 | $ | 15 | ||||||||
Severance and benefit costs | 9 | 23 | 34 | 101 | ||||||||||||
(Gains) losses on sale of assets and other special charges | (3) | 12 | 7 | 29 | ||||||||||||
Total special charges | 17 | 50 | 186 | 145 | ||||||||||||
Nonoperating MTM (gains) losses on equity investments | (29) | — | 61 | — | ||||||||||||
Total special charges and MTM (gains) losses on equity investments | (12) | 50 | 247 | 145 | ||||||||||||
Income tax benefit related to special charges | (3) | (18) | (41) | (52) | ||||||||||||
Income tax expense (benefit) related to MTM (gains) losses on equity investments | 6 | — | (14) | — | ||||||||||||
Total special charges and MTM (gains) losses on equity investments, net of income taxes | $ | (9) | $ | 32 | $ | 192 | $ | 93 | ||||||||
Impairment of assets: In May 2018, the Brazil–United States open skies agreement was ratified, which provides air carriers with unrestricted access between the United States and Brazil. The company determined that the approval of the open skies agreement impaired the entire value of its Brazil route authorities because the agreement removes all limitations or reciprocity requirements for flights between the United States and Brazil. Accordingly, in the second quarter of 2018, the company recorded a $105 million special charge ($82 million net of taxes) to write off the entire value of the intangible asset associated with its Brazil routes. This asset is not part of any collateral pledged against any of the company's borrowings. The company continues to maintain its slot assets related to Brazil since airport access is still regulated by slot allocations that are limited by airport facility constraints. For the three and nine months ended September 30, 2018, the company also recorded $11 million ($9 million net of taxes) and $40 million ($31 million net of taxes), respectively, of fair value adjustments related to aircraft purchased off lease, write-off of unexercised aircraft purchase options and other impairments related to certain fleet types and international slots no longer in use. |
During the three months ended September 30, 2017, the company recorded a $15 million ($10 million net of taxes) intangible asset impairment charge related to a maintenance service agreement. |
Severance and benefit costs: During the three and nine months ended September 30, 2018, the company recorded severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters of $5 million ($4 million net of taxes) and $19 million ($15 million net of taxes), respectively. In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and will receive a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through 2018. Also during the three and nine months ended September 30, 2018, the company recorded other management severance of $4 million ($3 million net of taxes) and $15 million ($12 million net of taxes), respectively. |
During the three and nine months ended September 30, 2017, the company recorded $16 million ($10 million net of taxes) and $73 million ($47 million net of taxes), respectively, of severance and benefit costs related to the voluntary early-out program for its technicians and related employees, and $7 million ($5 million net of taxes) and $28 million ($18 million net of taxes), respectively, of management severance. |
(Gains) losses on sale of assets and other special charges: During the three and nine months ended September 30, 2018, the company recorded $3 million ($2 million net of taxes) of gains primarily related to the sale of aircraft engines and $7 million ($5 million net of taxes) of losses primarily related to contract termination of regional aircraft operations in Guam, respectively. |
During the three months ended September 30, 2017, the company recorded $12 million ($7 million net of taxes) of charges primarily related to damages from tropical storms. During the nine months ended September 30, 2017, in addition to the $12 million of third-quarter charges, the company recorded $17 million ($11 million net of taxes) of charges primarily associated with aircraft gains and losses. |
MTM gains and losses on equity investments: During the three and nine months ended September 30, 2018, the company recorded gains of $29 million ($23 million net of taxes) and losses of $61 million ($47 million net of taxes), respectively, for the change in market value of certain of its equity investments. For equity investments subject to MTM accounting, the company records gains and losses to Nonoperating income (expense): Miscellaneous, net in its statements of consolidated operations. |
(D) Interest expense related to capital leases of Embraer ERJ 145 aircraft |
During the third quarter of 2018, United entered into an agreement with the lessor of 54 Embraer ERJ 145 aircraft to purchase those aircraft in 2019. The provisions of the new lease agreement resulted in a change in accounting classification of these new leases from operating leases to capital leases up until the purchase date. The company recognized $13 million of additional interest expense in the third quarter as a result of this change. |
(E) Effective tax rate |
The company's effective tax rate for the three and nine months ended September 30, 2018 was 21.2% and 20.7%, respectively, and the effective tax rate for the three and nine months ended September 30, 2017 was 35.0% and 35.3%, respectively. The effective tax rate represents a blend of federal, state and foreign taxes and included the impact of certain nondeductible items. The effective tax rate for the three and nine months ended September 30, 2018 also reflects the reduced federal corporate income tax rate as a result of the enactment of the Tax Cuts and Jobs Act (the "Tax Act") in December 2017 and the impact of a change in the company's mix of domestic and foreign earnings. The company continues to analyze the different aspects of the Tax Act which could potentially affect the provisional estimates that were recorded at December 31, 2017. |
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"Our stand-out third-quarter performance, which produced double-digit revenue growth as we more than offset the steep increase in fuel costs, is proof that United is building momentum," said Oscar Munoz, chief executive officer of United Airlines. "Our growth plan has been essential to our success, and we're more confident than ever we'll achieve the ambitious adjusted earnings per share1 target of $11 to $13 we laid out for 2020."
- UAL reported third-quarter adjusted net income of $837 million, adjusted diluted earnings per share of $3.06, adjusted pre-tax earnings of $1.1 billion and adjusted pre-tax margin of 9.7 percent.2 Third-quarter adjusted diluted earnings per share increased 36 percent year-over-year.
- Consolidated passenger revenue per available seat mile (PRASM) increased 6.1 percent year-over-year, above the high end of the company's third-quarter 2018 guidance range of up 4 percent to 6 percent.
- Consolidated unit cost per available seat mile (CASM) increased 6.4 percent year-over-year.
- Consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, decreased 0.4 percent year-over-year.
- UAL's mid-continent hubs in Chicago, Denver and Houston had year-over-year capacity growth of 9.7 percent in the third quarter and led the system in unit revenue growth performance in the quarter.
- UAL now expects full-year 2018 adjusted diluted earnings per share3 to be $8.00 to $8.75. The company currently expects to recapture approximately 90 percent of the estimated $2.5 billion year-over year increase in full-year 2018 fuel expense.
For more information on UAL's fourth-quarter and full-year 2018 guidance, please visit ir.united.com for the company's investor update.
Third-Quarter Highlights
Customer Experience
- Introduced a new boarding process at 1,000 gates around the world, designed to reduce customers' stress by spending less time waiting in line and providing them with improved boarding information.
- United Airlines MileagePlus loyalty program voted Favorite Frequent-Flyer Program in Trazee Awards.
- The United Polaris lounge at Chicago O'Hare International Airport voted Best Business Class Lounge in the United States by the 2018 World Airline Awards from Skytrax.
- Debuted United Corporate Preferred, the industry's newest corporate travel program designed to offer top travel benefits to the company's most loyal business customers.
- Launched the redesigned united.com homepage, featuring a more personalized digital experience for each customer.
Operations and Employees
- In July, UAL had its best consolidated D :00 month of July in history and its highest consolidated load factor month ever.
- Carried the most-ever customers to their destinations during the summer.
- Consolidated completion factor at UAL's hubs in Houston, Chicago, Los Angeles and Washington Dulles reached third-quarter record levels.
- Achieved the top score of 100 percent on the 2018 Disability Equality Index (DEI), a prominent benchmarking metric that rates U.S. companies on their disability inclusion policies and practices, also earning UAL a place on DEI's 2018 "Best Places to Work" list.
Network and Fleet
- Announced several new international routes, including year-round nonstop service between Washington Dulles and Tel Aviv, Israel, making UAL the only airline to offer nonstop service between the two cities; daily, year-round service between San Francisco and Amsterdam; and nonstop seasonal summer service between Newark/New York and Naples, Italy, and Newark/New York and Prague, all subject to government approval.
- Added 100 flights and more than 10,000 seats daily to 12 of the country's top ski destinations during the 2018/2019 ski season, more than 8,500 seats from U.S. hubs and eight other U.S. cities connecting more customers than ever to Las Vegas for CES 2019, and more than 204,000 total seats from September through November to popular college football towns including Madison, Wisconsin, and Columbia, South Carolina.
- Announced orders to purchase 25 new Embraer E-175 and 13 new Boeing 787-9 aircraft.
- Took delivery of one Boeing 737 MAX 9 aircraft and two used Boeing 767-300 aircraft.
Community and Environment
- Committed to reducing the company's greenhouse gas emissions by 50 percent by 2050, the only U.S. airline to commit to emissions reductions, further strengthening UAL's ambition to be the world's most environmentally conscious airline.
- Launched a Crowdrise fundraising campaign to support those affected by Hurricane Florence, Typhoon Mangkhut, flooding in Western Japan, wildfires in California and other disasters.
- As part of a previously announced $8 million commitment, announced a $2 million grant to be split between the Community FoodBank of New Jersey, Urban League of Essex County, and Year Up New York, as well as a $1 million grant to First Place for Youth in Los Angeles, and a $1 million grant to the San Francisco Immigrant Legal and Education Network.
Earnings Call
UAL will hold a conference call to discuss third-quarter 2018 financial results and its financial and operational outlook for the fourth quarter and full year of 2018 on Wednesday, October 17, at 9:30 a.m. Central Time /10:30 a.m. Eastern Time. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.
About United
United Airlines and United Express operate approximately 4,700 flights a day to 356 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 760 mainline aircraft and the airline's United Express carriers operate 546 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
1Excludes special charges and the mark-to-market impact of equity investments, the nature of which are not determinable at this time. Accordingly, UAL is not providing earnings guidance on a GAAP basis.
2Excludes special charges, the mark-to-market impact of equity investments and imputed interest on certain capitalized leases. Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release.
3Excludes special charges and the mark-to-market impact of equity investments, the nature of which are not determinable at this time, and imputed interest on certain capitalized leases. Accordingly, UAL is not providing earnings guidance on a GAAP basis.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally, including political developments that may impact our operations in certain countries; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.
-tables attached-
On January 1, 2018, United Continental Holdings, Inc. ("UAL") adopted Accounting Standards Update No. 2014-09 (Topic 606), Revenue from Contracts with Customers, and Accounting Standards Update No. 2017-07, Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. As such, certain previously reported 2017 figures are adjusted in this report on a basis consistent with the new standards. See the Current Report on Form 8-K filed by UAL with the Securities and Exchange Commission on March 1, 2018 for additional information.
UNITED CONTINENTAL HOLDINGS, INC | ||||||||||||||||||||||||
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED) (A) | ||||||||||||||||||||||||
Three Months Ended | % | Nine Months Ended | % | |||||||||||||||||||||
(In millions, except per share data) | 2018 | 2017 | 2018 | 2017 | ||||||||||||||||||||
Operating revenue: | ||||||||||||||||||||||||
Passenger (B) | $ | 10,120 | $ | 9,069 | 11.6 | $ | 28,150 | $ | 25,873 | 8.8 | ||||||||||||||
Cargo | 296 | 279 | 6.1 | 903 | 790 | 14.3 | ||||||||||||||||||
Other operating revenue | 587 | 551 | 6.5 | 1,759 | 1,670 | 5.3 | ||||||||||||||||||
Total operating revenue | 11,003 | 9,899 | 11.2 | 30,812 | 28,333 | 8.7 | ||||||||||||||||||
Operating expense: | ||||||||||||||||||||||||
Salaries and related costs | 2,930 | 2,785 | 5.2 | 8,534 | 8,263 | 3.3 | ||||||||||||||||||
Aircraft fuel | 2,572 | 1,809 | 42.2 | 6,927 | 5,038 | 37.5 | ||||||||||||||||||
Regional capacity purchase | 663 | 567 | 16.9 | 1,963 | 1,652 | 18.8 | ||||||||||||||||||
Landing fees and other rent | 596 | 585 | 1.9 | 1,757 | 1,670 | 5.2 | ||||||||||||||||||
Depreciation and amortization | 564 | 556 | 1.4 | 1,662 | 1,610 | 3.2 | ||||||||||||||||||
Aircraft maintenance materials and outside repairs | 455 | 451 | 0.9 | 1,333 | 1,377 | (3.2) | ||||||||||||||||||
Distribution expenses | 427 | 377 | 13.3 | 1,162 | 1,081 | 7.5 | ||||||||||||||||||
Aircraft rent | 109 | 145 | (24.8) | 355 | 476 | (25.4) | ||||||||||||||||||
Special charges (C) | 17 | 50 | NM | 186 | 145 | NM | ||||||||||||||||||
Other operating expenses | 1,467 | 1,436 | 2.2 | 4,293 | 4,126 | 4.0 | ||||||||||||||||||
Total operating expense | 9,800 | 8,761 | 11.9 | 28,172 | 25,438 | 10.7 | ||||||||||||||||||
Operating income | 1,203 | 1,138 | 5.7 | 2,640 | 2,895 | (8.8) | ||||||||||||||||||
Operating margin | 10.9 | % | 11.5 | % | (0.6) | pts. | 8.6 | % | 10.2 | % | (1.6) | pts. | ||||||||||||
Adjusted operating margin (Non-GAAP) | 11.1 | % | 12.0 | % | (0.9) | pts. | 9.2 | % | 10.7 | % | (1.5) | pts. | ||||||||||||
Nonoperating income (expense): | ||||||||||||||||||||||||
Interest expense | (187) | (169) | 10.7 | (540) | (498) | 8.4 | ||||||||||||||||||
Interest capitalized | 18 | 20 | (10.0) | 51 | 64 | (20.3) | ||||||||||||||||||
Interest income | 28 | 17 | 64.7 | 70 | 41 | 70.7 | ||||||||||||||||||
Miscellaneous, net (C) | (1) | (13) | (92.3) | (119) | (82) | 45.1 | ||||||||||||||||||
Total nonoperating expense | (142) | (145) | (2.1) | (538) | (475) | 13.3 | ||||||||||||||||||
Income before income taxes | 1,061 | 993 | 6.8 | 2,102 | 2,420 | (13.1) | ||||||||||||||||||
Pre-tax margin | 9.6 | % | 10.0 | % | (0.4) | pts. | 6.8 | % | 8.5 | % | (1.7) | pts. | ||||||||||||
Adjusted pre-tax margin (Non-GAAP) | 9.7 | % | 10.5 | % | (0.8) | pts. | 7.7 | % | 9.1 | % | (1.4) | pts. | ||||||||||||
Income tax expense (E) | 225 | 348 | (35.3) | 435 | 855 | (49.1) | ||||||||||||||||||
Net income | $ | 836 | $ | 645 | 29.6 | $ | 1,667 | $ | 1,565 | 6.5 | ||||||||||||||
Diluted earnings per share | $ | 3.06 | $ | 2.15 | 42.3 | $ | 5.99 | $ | 5.09 | 17.7 | ||||||||||||||
Diluted weighted average shares | 273.6 | 300.6 | (9.0) | 278.0 | 307.6 | (9.6) | ||||||||||||||||||
NM Not meaningful | ||||||||||||||||||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||||||||
STATISTICS | ||||||||||||||||||||||||
Three Months Ended | % Increase/ (Decrease) | Nine Months Ended | % Increase/ (Decrease) | |||||||||||||||||||||
2018 | 2017 | 2018 | 2017 | |||||||||||||||||||||
Mainline: | ||||||||||||||||||||||||
Passengers (thousands) | 31,157 | 29,182 | 6.8 | 85,348 | 81,091 | 5.2 | ||||||||||||||||||
Revenue passenger miles (millions) | 56,787 | 53,515 | 6.1 | 154,382 | 146,252 | 5.6 | ||||||||||||||||||
Available seat miles (millions) | 65,819 | 63,183 | 4.2 | 183,678 | 176,710 | 3.9 | ||||||||||||||||||
Cargo ton miles (millions) | 851 | 830 | 2.5 | 2,523 | 2,406 | 4.9 | ||||||||||||||||||
Passenger revenue per available seat mile (cents) | 12.62 | 11.93 | 5.8 | 12.50 | 12.03 | 3.9 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 14.62 | 14.09 | 3.8 | 14.88 | 14.53 | 2.4 | ||||||||||||||||||
Aircraft in fleet at end of period | 760 | 751 | 1.2 | 760 | 751 | 1.2 | ||||||||||||||||||
Average stage length (miles) | 1,807 | 1,825 | (1.0) | 1,814 | 1,817 | (0.2) | ||||||||||||||||||
Average daily utilization of each aircraft (hours: minutes) | 11:23 | 10:58 | 3.8 | 10:49 | 10:30 | 3.0 | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.29 | $ | 1.68 | 36.3 | $ | 2.21 | $ | 1.66 | 33.1 | ||||||||||||||
Fuel gallons consumed (millions) | 931 | 909 | 2.4 | 2,587 | 2,537 | 2.0 | ||||||||||||||||||
Regional: | ||||||||||||||||||||||||
Passengers (thousands) | 11,729 | 10,120 | 15.9 | 33,091 | 29,563 | 11.9 | ||||||||||||||||||
Revenue passenger miles (millions) | 6,606 | 5,630 | 17.3 | 18,805 | 16,860 | 11.5 | ||||||||||||||||||
Available seat miles (millions) | 7,862 | 6,900 | 13.9 | 22,682 | 20,648 | 9.9 | ||||||||||||||||||
Passenger revenue per available seat mile (cents) | 23.10 | 22.19 | 4.1 | 22.86 | 22.36 | 2.2 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 27.49 | 27.19 | 1.1 | 27.57 | 27.38 | 0.7 | ||||||||||||||||||
Aircraft in fleet at end of period | 546 | 489 | 11.7 | 546 | 489 | 11.7 | ||||||||||||||||||
Average stage length (miles) | 552 | 542 | 1.8 | 556 | 558 | (0.4) | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.43 | $ | 1.81 | 34.3 | $ | 2.34 | $ | 1.77 | 32.2 | ||||||||||||||
Fuel gallons consumed (millions) | 180 | 156 | 15.4 | 514 | 461 | 11.5 | ||||||||||||||||||
Consolidated (Mainline and Regional): | ||||||||||||||||||||||||
Passengers (thousands) | 42,886 | 39,302 | 9.1 | 118,439 | 110,654 | 7.0 | ||||||||||||||||||
Revenue passenger miles (millions) | 63,393 | 59,145 | 7.2 | 173,187 | 163,112 | 6.2 | ||||||||||||||||||
Available seat miles (millions) | 73,681 | 70,083 | 5.1 | 206,360 | 197,358 | 4.6 | ||||||||||||||||||
Passenger load factor: | ||||||||||||||||||||||||
Consolidated | 86.0 | % | 84.4 | % | 1.6 | pts. | 83.9 | % | 82.6 | % | 1.3 | pts. | ||||||||||||
Domestic | 86.7 | % | 85.3 | % | 1.4 | pts. | 85.7 | % | 85.2 | % | 0.5 | pts. | ||||||||||||
International | 85.2 | % | 83.3 | % | 1.9 | pts. | 81.6 | % | 79.5 | % | 2.1 | pts. | ||||||||||||
Passenger revenue per available seat mile (cents) | 13.73 | 12.94 | 6.1 | 13.64 | 13.11 | 4.0 | ||||||||||||||||||
Total revenue per available seat mile (cents) | 14.93 | 14.12 | 5.7 | 14.93 | 14.36 | 4.0 | ||||||||||||||||||
Average yield per revenue passenger mile (cents) | 15.96 | 15.33 | 4.1 | 16.25 | 15.86 | 2.5 | ||||||||||||||||||
Aircraft in fleet at end of period | 1,306 | 1,240 | 5.3 | 1,306 | 1,240 | 5.3 | ||||||||||||||||||
Average stage length (miles) | 1,454 | 1,480 | (1.8) | 1,453 | 1,470 | (1.2) | ||||||||||||||||||
Average full-time equivalent employees (thousands) | 89.0 | 87.3 | 1.9 | 87.1 | 86.2 | 1.0 | ||||||||||||||||||
Average aircraft fuel price per gallon | $ | 2.32 | $ | 1.70 | 36.5 | $ | 2.23 | $ | 1.68 | 32.7 | ||||||||||||||
Fuel gallons consumed (millions) | 1,111 | 1,065 | 4.3 | 3,101 | 2,998 | 3.4 | ||||||||||||||||||
Note: See Part II, Item 6, Selected Financial Data, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2017, for definitions of these statistics. |
UNITED CONTINENTAL HOLDINGS, INC. | |||
RETURN ON INVESTED CAPITAL (ROIC) - Non-GAAP | |||
ROIC is a non-GAAP financial measure that UAL believes provides useful supplemental information for management and investors by measuring the effectiveness of the company's operations' use of invested capital to generate profits. | |||
(in millions) | Twelve Months Ended | ||
Net Operating Profit After Tax ("NOPAT") | |||
Pre-tax income | $ | 2,722 | |
Special charges and MTM losses on equity investments (C): | |||
Impairment of assets | 155 | ||
MTM losses on equity investments | 61 | ||
Severance and benefit costs | 49 | ||
(Gains) losses on sale of assets and other special charges | 13 | ||
Pre-tax income excluding special charges and MTM losses on equity investments (Non-GAAP) | 3,000 | ||
add: Interest expense (net of income tax benefit) (a) | 707 | ||
add: Interest component of capitalized aircraft rent (net of income tax benefit) (a) | 243 | ||
add: Net interest on pension (net of income tax benefit) (a) | (3) | ||
less: Income taxes paid | (26) | ||
NOPAT (Non-GAAP) | $ | 3,921 | |
Average Invested Capital (five-quarter average) | |||
Total assets | $ | 43,697 | |
add: Capitalized aircraft operating leases (b) | 4,005 | ||
less: Non-interest bearing liabilities (c) | (17,095) | ||
Average invested capital (Non-GAAP) | $ | 30,607 | |
ROIC (Non-GAAP) | 12.8 | % | |
(a) | Income tax benefit measured based on the effective cash tax rate. The effective cash tax rate is calculated by dividing cash taxes paid by pre-tax income excluding special charges. For the twelve months ended September 30, 2018, the effective cash tax rate was 0.9%. |
(b) | The purpose of this adjustment is to capitalize the impact of aircraft operating leases. The company uses a multiple of seven times its annual aircraft rent expense to estimate the potential capitalized value and related liability of its aircraft. This is a simplified method used by many rating agencies and financial analysts to assist with the impact of operating leases on financial measures like return on invested capital. |
(c) | Non-interest bearing liabilities include advance ticket sales, frequent flyer deferred revenue, deferred income taxes and other non-interest bearing liabilities. |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION | ||||||||||||||||||
(A) UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including adjusted operating income (loss), adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share and CASM, excluding special charges, third-party business expenses, fuel, and profit sharing, among others. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL believes that adjusting for MTM gains and losses on equity investments is useful to investors because those unrealized gains or losses may not ultimately be realized on a cash basis. UAL believes that adjusting for interest expense related to capital leases of Embraer ERJ 145 aircraft is useful to investors because of the accelerated recognition of interest expense. | ||||||||||||||||||
CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges, third-party business expenses, fuel and profit sharing. UAL believes that adjusting for special charges is useful to investors because special charges are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties and fuel sales, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. | ||||||||||||||||||
Reconciliations of reported non-GAAP financial measures to the most directly comparable GAAP financial measures are included below. | ||||||||||||||||||
Three Months Ended | % Increase/ (Decrease) | Nine Months Ended | % Increase/ (Decrease) | |||||||||||||||
2018 | 2017 | 2018 | 2017 | |||||||||||||||
CASM Mainline Operations (cents) | ||||||||||||||||||
Cost per available seat mile (CASM) (GAAP) | 12.82 | 11.98 | 7.0 | 13.13 | 12.43 | 5.6 | ||||||||||||
Special charges (C) | 0.03 | 0.08 | NM | 0.10 | 0.08 | NM | ||||||||||||
Third-party business expenses | 0.04 | 0.05 | (20.0) | 0.04 | 0.06 | (33.3) | ||||||||||||
Fuel expense | 3.25 | 2.41 | 34.9 | 3.12 | 2.39 | 30.5 | ||||||||||||
Profit sharing, including taxes | 0.19 | 0.21 | (9.5) | 0.14 | 0.17 | (17.6) | ||||||||||||
CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP) | 9.31 | 9.23 | 0.9 | 9.73 | 9.73 | — | ||||||||||||
CASM Consolidated Operations (cents) | ||||||||||||||||||
Cost per available seat mile (CASM) (GAAP) | 13.30 | 12.50 | 6.4 | 13.65 | 12.89 | 5.9 | ||||||||||||
Special charges (C) | 0.02 | 0.07 | NM | 0.09 | 0.08 | NM | ||||||||||||
Third-party business expenses | 0.04 | 0.04 | — | 0.04 | 0.05 | (20.0) | ||||||||||||
Fuel expense | 3.49 | 2.58 | 35.3 | 3.36 | 2.55 | 31.8 | ||||||||||||
Profit sharing, including taxes | 0.17 | 0.19 | (10.5) | 0.12 | 0.16 | (25.0) | ||||||||||||
CASM, excluding special charges, third-party business expenses, fuel, and profit sharing (Non-GAAP) | 9.58 | 9.62 | (0.4) | 10.04 | 10.05 | (0.1) | ||||||||||||
NM Not Meaningful |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION (Continued) | ||||||||||||||||||||||||||||||
Three Months Ended | $ Increase/ (Decrease) | % Increase/ (Decrease) | Nine Months Ended | $ Increase/ (Decrease) | % Increase/ (Decrease) | |||||||||||||||||||||||||
(in millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||||||||||||||||
Operating expenses (GAAP) | $ | 9,800 | $ | 8,761 | $ | 1,039 | 11.9 | $ | 28,172 | $ | 25,438 | $ | 2,734 | 10.7 | ||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
Operating expenses, excluding special charges | 9,783 | 8,711 | 1,072 | 12.3 | 27,986 | 25,293 | 2,693 | 10.6 | ||||||||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Third-party business expenses | 29 | 33 | (4) | (12.1) | 89 | 114 | (25) | (21.9) | ||||||||||||||||||||||
Fuel expense | 2,572 | 1,809 | 763 | 42.2 | 6,927 | 5,038 | 1,889 | 37.5 | ||||||||||||||||||||||
Profit sharing, including taxes | 127 | 130 | (3) | (2.3) | 252 | 304 | (52) | (17.1) | ||||||||||||||||||||||
Adjusted operating expenses (Non-GAAP) | $ | 7,055 | $ | 6,739 | $ | 316 | 4.7 | $ | 20,718 | $ | 19,837 | $ | 881 | 4.4 | ||||||||||||||||
Operating income (GAAP) | $ | 1,203 | $ | 1,138 | $ | 65 | 5.7 | $ | 2,640 | $ | 2,895 | $ | (255) | (8.8) | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
Adjusted operating income (Non-GAAP) | $ | 1,220 | $ | 1,188 | $ | 32 | 2.7 | $ | 2,826 | $ | 3,040 | $ | (214) | (7.0) | ||||||||||||||||
Pre-tax income (GAAP) | $ | 1,061 | $ | 993 | $ | 68 | 6.8 | $ | 2,102 | $ | 2,420 | $ | (318) | (13.1) | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (29) | — | (29) | NM | 61 | — | 61 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 13 | — | 13 | NM | 13 | — | 13 | NM | ||||||||||||||||||||||
Adjusted pre-tax income (Non-GAAP) | $ | 1,062 | $ | 1,043 | $ | 19 | 1.8 | $ | 2,362 | $ | 2,565 | $ | (203) | (7.9) | ||||||||||||||||
Net income (GAAP) | $ | 836 | $ | 645 | $ | 191 | 29.6 | $ | 1,667 | $ | 1,565 | $ | 102 | 6.5 | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 17 | 50 | (33) | NM | 186 | 145 | 41 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (29) | — | (29) | NM | 61 | — | 61 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 13 | — | 13 | NM | 13 | — | 13 | NM | ||||||||||||||||||||||
Income tax expense (benefit) related to adjustments | — | (18) | 18 | NM | (58) | (52) | (6) | NM | ||||||||||||||||||||||
Adjusted net income (Non-GAAP) | $ | 837 | $ | 677 | $ | 160 | 23.6 | $ | 1,869 | $ | 1,658 | $ | 211 | 12.7 | ||||||||||||||||
Diluted earnings per share (GAAP) | $ | 3.06 | $ | 2.15 | $ | 0.91 | 42.3 | $ | 5.99 | $ | 5.09 | $ | 0.90 | 17.7 | ||||||||||||||||
Adjusted to exclude: | ||||||||||||||||||||||||||||||
Special charges (C) | 0.06 | 0.16 | (0.10) | NM | 0.67 | 0.47 | 0.20 | NM | ||||||||||||||||||||||
MTM (gains) losses on equity investments (C) | (0.11) | — | (0.11) | NM | 0.22 | — | 0.22 | NM | ||||||||||||||||||||||
Interest expense on ERJ 145 capital leases (D) | 0.05 | — | 0.05 | NM | 0.05 | — | 0.05 | NM | ||||||||||||||||||||||
Income tax expense (benefit) related to adjustments | — | (0.06) | 0.06 | NM | (0.21) | (0.17) | (0.04) | NM | ||||||||||||||||||||||
Adjusted diluted earnings per share (Non-GAAP) | $ | 3.06 | $ | 2.25 | $ | 0.81 | 36.0 | $ | 6.72 | $ | 5.39 | $ | 1.33 | 24.7 | ||||||||||||||||
NM Not Meaningful |
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||
NON-GAAP FINANCIAL RECONCILIATION (Continued) | ||||||||||||||||
UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt and capital leases, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures. UAL also believes that adjusting net cash provided by operating activities for capital expenditures and adjusted capital expenditures is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives. | ||||||||||||||||
Three Months Ended | Nine Months Ended | |||||||||||||||
Capital Expenditures (in millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||
Capital expenditures (GAAP) | $ | 858 | $ | 1,120 | $ | 2,592 | $ | 2,900 | ||||||||
Property and equipment acquired through the issuance of debt and capital leases | — | 11 | 139 | 918 | ||||||||||||
Airport construction financing | — | 9 | 12 | 41 | ||||||||||||
Fully reimbursable projects | (51) | (58) | (140) | (176) | ||||||||||||
Adjusted capital expenditures (Non-GAAP) | $ | 807 | $ | 1,082 | $ | 2,603 | $ | 3,683 | ||||||||
Free Cash Flow (in millions) | ||||||||||||||||
Net cash provided by operating activities (GAAP) | $ | 905 | $ | 577 | $ | 5,080 | $ | 2,685 | ||||||||
Less capital expenditures | 858 | 1,120 | 2,592 | 2,900 | ||||||||||||
Free cash flow, net of financings (Non-GAAP) | $ | 47 | $ | (543) | $ | 2,488 | $ | (215) | ||||||||
Net cash provided by operating activities (GAAP) | $ | 905 | $ | 577 | $ | 5,080 | $ | 2,685 | ||||||||
Less adjusted capital expenditures (Non-GAAP) | 807 | 1,082 | 2,603 | 3,683 | ||||||||||||
Free cash flow (Non-GAAP) | $ | 98 | $ | (505) | $ | 2,477 | $ | (998) | ||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||
NOTES (UNAUDITED) | ||||||||||||
(B) Select passenger revenue information is as follows (in millions): | ||||||||||||
3Q 2018 Passenger Revenue (millions) | Passenger Revenue vs. 3Q 2017 | PRASM vs. 3Q 2017 | Yield vs. 3Q 2017 | Available Seat Miles vs. 3Q 2017 | ||||||||
Mainline | $ | 4,489 | 13.6% | 6.8% | 5.4% | 6.4% | ||||||
Regional | 1,764 | 18.3% | 4.1% | 0.8% | 13.7% | |||||||
Domestic | 6,253 | 14.9% | 6.7% | 5.0% | 7.6% | |||||||
Atlantic | 1,933 | 12.1% | 7.1% | 1.3% | 4.7% | |||||||
Pacific | 1,163 | 3.4% | 5.3% | 5.1% | (1.9%) | |||||||
Latin America | 771 | (0.8%) | (3.4%) | (1.2%) | 2.7% | |||||||
International | 3,867 | 6.6% | 4.5% | 2.2% | 2.0% | |||||||
Consolidated | $ | 10,120 | 11.6% | 6.1% | 4.1% | 5.1% | ||||||
Mainline | $ | 8,304 | 10.2% | 5.8% | 3.8% | 4.2% | ||||||
Regional | 1,816 | 18.6% | 4.1% | 1.1% | 13.9% | |||||||
Consolidated | $ | 10,120 | ||||||||||
UNITED CONTINENTAL HOLDINGS, INC. | ||||||||||||||||
NOTES (UNAUDITED) | ||||||||||||||||
(C) Special charges and MTM gains and losses on equity investments include the following: | ||||||||||||||||
Three Months Ended | Nine Months Ended | |||||||||||||||
(In millions) | 2018 | 2017 | 2018 | 2017 | ||||||||||||
Operating: | ||||||||||||||||
Impairment of assets | $ | 11 | $ | 15 | $ | 145 | $ | 15 | ||||||||
Severance and benefit costs | 9 | 23 | 34 | 101 | ||||||||||||
(Gains) losses on sale of assets and other special charges | (3) | 12 | 7 | 29 | ||||||||||||
Total special charges | 17 | 50 | 186 | 145 | ||||||||||||
Nonoperating MTM (gains) losses on equity investments | (29) | — | 61 | — | ||||||||||||
Total special charges and MTM (gains) losses on equity investments | (12) | 50 | 247 | 145 | ||||||||||||
Income tax benefit related to special charges | (3) | (18) | (41) | (52) | ||||||||||||
Income tax expense (benefit) related to MTM (gains) losses on equity investments | 6 | — | (14) | — | ||||||||||||
Total special charges and MTM (gains) losses on equity investments, net of income taxes | $ | (9) | $ | 32 | $ | 192 | $ | 93 | ||||||||
Impairment of assets: In May 2018, the Brazil–United States open skies agreement was ratified, which provides air carriers with unrestricted access between the United States and Brazil. The company determined that the approval of the open skies agreement impaired the entire value of its Brazil route authorities because the agreement removes all limitations or reciprocity requirements for flights between the United States and Brazil. Accordingly, in the second quarter of 2018, the company recorded a $105 million special charge ($82 million net of taxes) to write off the entire value of the intangible asset associated with its Brazil routes. This asset is not part of any collateral pledged against any of the company's borrowings. The company continues to maintain its slot assets related to Brazil since airport access is still regulated by slot allocations that are limited by airport facility constraints. For the three and nine months ended September 30, 2018, the company also recorded $11 million ($9 million net of taxes) and $40 million ($31 million net of taxes), respectively, of fair value adjustments related to aircraft purchased off lease, write-off of unexercised aircraft purchase options and other impairments related to certain fleet types and international slots no longer in use. |
During the three months ended September 30, 2017, the company recorded a $15 million ($10 million net of taxes) intangible asset impairment charge related to a maintenance service agreement. |
Severance and benefit costs: During the three and nine months ended September 30, 2018, the company recorded severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters of $5 million ($4 million net of taxes) and $19 million ($15 million net of taxes), respectively. In the first quarter of 2017, approximately 1,000 technicians and related employees elected to voluntarily separate from the company and will receive a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through 2018. Also during the three and nine months ended September 30, 2018, the company recorded other management severance of $4 million ($3 million net of taxes) and $15 million ($12 million net of taxes), respectively. |
During the three and nine months ended September 30, 2017, the company recorded $16 million ($10 million net of taxes) and $73 million ($47 million net of taxes), respectively, of severance and benefit costs related to the voluntary early-out program for its technicians and related employees, and $7 million ($5 million net of taxes) and $28 million ($18 million net of taxes), respectively, of management severance. |
(Gains) losses on sale of assets and other special charges: During the three and nine months ended September 30, 2018, the company recorded $3 million ($2 million net of taxes) of gains primarily related to the sale of aircraft engines and $7 million ($5 million net of taxes) of losses primarily related to contract termination of regional aircraft operations in Guam, respectively. |
During the three months ended September 30, 2017, the company recorded $12 million ($7 million net of taxes) of charges primarily related to damages from tropical storms. During the nine months ended September 30, 2017, in addition to the $12 million of third-quarter charges, the company recorded $17 million ($11 million net of taxes) of charges primarily associated with aircraft gains and losses. |
MTM gains and losses on equity investments: During the three and nine months ended September 30, 2018, the company recorded gains of $29 million ($23 million net of taxes) and losses of $61 million ($47 million net of taxes), respectively, for the change in market value of certain of its equity investments. For equity investments subject to MTM accounting, the company records gains and losses to Nonoperating income (expense): Miscellaneous, net in its statements of consolidated operations. |
(D) Interest expense related to capital leases of Embraer ERJ 145 aircraft |
During the third quarter of 2018, United entered into an agreement with the lessor of 54 Embraer ERJ 145 aircraft to purchase those aircraft in 2019. The provisions of the new lease agreement resulted in a change in accounting classification of these new leases from operating leases to capital leases up until the purchase date. The company recognized $13 million of additional interest expense in the third quarter as a result of this change. |
(E) Effective tax rate |
The company's effective tax rate for the three and nine months ended September 30, 2018 was 21.2% and 20.7%, respectively, and the effective tax rate for the three and nine months ended September 30, 2017 was 35.0% and 35.3%, respectively. The effective tax rate represents a blend of federal, state and foreign taxes and included the impact of certain nondeductible items. The effective tax rate for the three and nine months ended September 30, 2018 also reflects the reduced federal corporate income tax rate as a result of the enactment of the Tax Cuts and Jobs Act (the "Tax Act") in December 2017 and the impact of a change in the company's mix of domestic and foreign earnings. The company continues to analyze the different aspects of the Tax Act which could potentially affect the provisional estimates that were recorded at December 31, 2017. |
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"Widespread testing is key to unlocking international borders and safely reopening global travel. This is particularly important for our customers in Houston, who rely on United to keep them connected with their family and friends in Latin America and the Caribbean," said Toby Enqvist, chief customer officer for United. "We'll continue to lead the way on testing – United was the first to announce a customer COVID-19 testing program and the first to offer free tests on flights across the Atlantic – and we'll look at new, innovative ways to make the travel experience even safer."
The self-collected, mail-in COVID-19 test is $119. The test will be administered by Advanced Diagnostic Laboratory (ADL) and processed at their COVID-19 testing laboratory in San Antonio, Texas. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test and the testing process. United encourages customers to research the local requirements for further questions specific to their destination. Customers are advised to take the tests 72 hours before departure and should expect to receive results via email within 24-48 hours of mailing in their test.
"As the energy capital of the world and most diverse city in the United States, Houston plays an influential role in linking global economies," said Sylvester Turner, City of Houston mayor. "As we fight against a second wave of the coronavirus, the private and public sectors, with guidance from public health experts, must work collaboratively and judiciously to reopen the global economy. Although a vaccine would be the ultimate solution, United's expansion of its customer testing program is a step in the right direction. I commend United for their leadership and forward-thinking."
ADL's self-collection kit includes a plastic tube, a nasal swab and instructions on how to properly collect a specimen. ADL's telehealth system will be available to support customers traveling to countries that require a health care professional to supervise the COVID-19 test. United has worked closely with officials in each country to ensure that any customer – both visitors and nationals returning home – who tests negative will be able to enter the country.
"Accurate and reliable testing is not only critical to reducing the spread of COVID-19, but essential in helping get this virus under control," said Stan Crawford, chief operations officer for ADL. "We are invested in United's commitment to ensuring customers not only meet their destination's entry requirements but that, when they do travel, they do so in a way that is safer."
Click here for b-roll and visual assets of ADL's self-collection kit and testing
In addition to adding another key element to its layered approach to safety, United has also seen a positive impact on travel demand and significant increases in customer load factors and revenue when testing options are available. For example, after United announced its COVID-19 test for customers traveling from San Francisco to Hawaii and allowing them to avoid a 14-day quarantine, the airline saw a nearly 95% increase in passengers compared to the prior two-week period. Last week, United launched the world's first free transatlantic COVID-19 testing pilot between Newark Liberty International Airport and London Heathrow Airport. Through this pilot program, all crew members and customers over the age of two on select flights will be required to take a rapid COVID-19 test and provide a negative result in order to take the flight, ensuring that everyone on board over the age of two has tested negative before departure.
A safer travel experience: United CleanPlusSM
Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it wouldn't permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. United is applying Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
The latest research, including a recent study conducted by the U.S. Department of Defense, shows COVID-19 exposure risk on board United aircraft is almost zero due to the airline's advanced air filtration systems, mandated mask policy and diligent cleaning protocols.
For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
About Advanced Diagnostic Laboratory
Advanced Diagnostic Laboratory (ADL) is a leader in scientific testing standards for the COVID-19 virus, both in the U.S. and internationally. Located in San Antonio, Texas, ADL has over 80 years of combined experience in clinical diagnostic testing procedures and works globally with local communities to provide safe and healthy lifestyles. For more information, call ADL at 1.800.834.3522 or visit our website at ADLHealth.com.
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
CHICAGO, Nov. 23, 2020 /PRNewswire/ -- United announced today it is expanding its customer COVID-19 testing efforts to include flights out of Houston to select destinations in Latin America and the Caribbean. Starting for flights departing on December 7, customers originating from George Bush Intercontinental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requirements for the following destinations, allowing them to reunite with family or start their vacation immediately:
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"Widespread testing is key to unlocking international borders and safely reopening global travel. This is particularly important for our customers in Houston, who rely on United to keep them connected with their family and friends in Latin America and the Caribbean," said Toby Enqvist, chief customer officer for United. "We'll continue to lead the way on testing – United was the first to announce a customer COVID-19 testing program and the first to offer free tests on flights across the Atlantic – and we'll look at new, innovative ways to make the travel experience even safer."
The self-collected, mail-in COVID-19 test is $119. The test will be administered by Advanced Diagnostic Laboratory (ADL) and processed at their COVID-19 testing laboratory in San Antonio, Texas. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test and the testing process. United encourages customers to research the local requirements for further questions specific to their destination. Customers are advised to take the tests 72 hours before departure and should expect to receive results via email within 24-48 hours of mailing in their test.
"As the energy capital of the world and most diverse city in the United States, Houston plays an influential role in linking global economies," said Sylvester Turner, City of Houston mayor. "As we fight against a second wave of the coronavirus, the private and public sectors, with guidance from public health experts, must work collaboratively and judiciously to reopen the global economy. Although a vaccine would be the ultimate solution, United's expansion of its customer testing program is a step in the right direction. I commend United for their leadership and forward-thinking."
ADL's self-collection kit includes a plastic tube, a nasal swab and instructions on how to properly collect a specimen. ADL's telehealth system will be available to support customers traveling to countries that require a health care professional to supervise the COVID-19 test. United has worked closely with officials in each country to ensure that any customer – both visitors and nationals returning home – who tests negative will be able to enter the country.
"Accurate and reliable testing is not only critical to reducing the spread of COVID-19, but essential in helping get this virus under control," said Stan Crawford, chief operations officer for ADL. "We are invested in United's commitment to ensuring customers not only meet their destination's entry requirements but that, when they do travel, they do so in a way that is safer."
Click here for b-roll and visual assets of ADL's self-collection kit and testing
In addition to adding another key element to its layered approach to safety, United has also seen a positive impact on travel demand and significant increases in customer load factors and revenue when testing options are available. For example, after United announced its COVID-19 test for customers traveling from San Francisco to Hawaii and allowing them to avoid a 14-day quarantine, the airline saw a nearly 95% increase in passengers compared to the prior two-week period. Last week, United launched the world's first free transatlantic COVID-19 testing pilot between Newark Liberty International Airport and London Heathrow Airport. Through this pilot program, all crew members and customers over the age of two on select flights will be required to take a rapid COVID-19 test and provide a negative result in order to take the flight, ensuring that everyone on board over the age of two has tested negative before departure.
A safer travel experience: United CleanPlusSM
Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it wouldn't permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. United is applying Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
The latest research, including a recent study conducted by the U.S. Department of Defense, shows COVID-19 exposure risk on board United aircraft is almost zero due to the airline's advanced air filtration systems, mandated mask policy and diligent cleaning protocols.
For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
About Advanced Diagnostic Laboratory
Advanced Diagnostic Laboratory (ADL) is a leader in scientific testing standards for the COVID-19 virus, both in the U.S. and internationally. Located in San Antonio, Texas, ADL has over 80 years of combined experience in clinical diagnostic testing procedures and works globally with local communities to provide safe and healthy lifestyles. For more information, call ADL at 1.800.834.3522 or visit our website at ADLHealth.com.
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"These flights are a good proof-of-concept for governments around the world that are considering making testing part of the travel experience," said Toby Enqvist, chief customer officer for United. "Expanding our testing efforts with pilot programs like this one not only helps guarantee passengers* onboard test negative for COVID-19, it also adds another element to our layered approach to safety and demonstrates a way to work within quarantines to key international destinations."
The rapid Abbott ID Now COVID-19 test – administered by Premise Health – was offered onsite at a testing facility, located at the Newark United Club near Gate C93. The test will continue to be used with passengers traveling on United Flight 14, departing at 7:15 p.m., Mondays, Wednesdays and Fridays for the next four weeks. Customers booking these flights will have the option to confirm their willingness to participate in the trial or be accommodated on another flight. Customers who opt-in will receive information prior to travel in order to schedule a testing appointment at least three hours before their flight departs. All customers are still subject to current U.K. entry requirements, including the 14-day quarantine rule. For more information on the testing program, please visit united.com/covid-testing.
United has invited governments on both sides of the Atlantic to observe this pilot program and to assess its effectiveness as an alternative to mandatory quarantines and travel restrictions. United has seen a positive impact on travel demand and significant increases in customer load factors as well as revenue when testing options are available.
Before the pandemic, United operated six daily flights between New York/Newark and London Heathrow on a 767-300ER (76L), offering not only the most frequency among U.S. carriers, but also the most business class and Premium Economy seats. Click here for b-roll and still images of United Airlines' COVID-19 testing programs.
Since the start of the pandemic, United has been a leader among U.S. airlines in enacting new policies and innovations designed to keep employees and passengers safe when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly followed by all customers and employees. United was also among the first U.S. carriers to announce it would not permit customers who refused to comply with the airline's mandatory mask policy to fly with them, while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags and the first to require passengers to take an online health self-assessment before traveling. Additionally, last month, the airline announced it will apply Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
For more details on all the ways United is helping to keep customers safe during their journey, please visit united.com/cleanplus.
* Indicates all customers over 2 years of age
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
CHICAGO, Nov. 13, 2020 /PRNewswire/ -- United Airlines' Mike Leskinen, Vice President of Corporate Development and Investor Relations will present at the Bernstein Operational Decisions Conference on Tuesday, November 17th. The presentation will begin at 12:30 p.m. CT / 1:30 p.m. ET.
The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the video webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"Throughout this year, United has taken a leadership approach in enacting customer-friendly changes, and today's announcement of making it easier to qualify for status is just another step we are taking to make United a better airline for our customers," said Luc Bondar, vice president of loyalty and marketing and President of MileagePlus at United. "From announcing state-of-the-art cleaning and safety policies, to debuting innovative new technologies and now adjusting our loyalty program to reflect this new environment, United customers can feel confident that we are making progressive changes that reflect their needs both next year and, in the years to come."
Reducing Thresholds
To make earning status easier, United is reducing PQP and PQF requirements at each Premier level. New requirements in 2021 will be:
Level | Standard Requirements | Requirements Adjusted for 2021 |
Premier Silver | 4,000 PQP + 12 PQF or 5,000 PQP | 3,000 PQP + 8 PQF or 3,500 PQP |
Premier Gold | 8,000 PQP + 24 PQF or 10,000 PQP | 6,000 PQP + 16 PQF or 7,000 PQP |
Premier Platinum | 12,000 PQP + 36 PQF or 15,000 PQP | 9,000 PQP + 24 PQF or 10,000 PQP |
Premier 1K | 18,000 PQP + 54 PQF or 24,000 PQP | 13,500 PQP + 36 PQF or 15,000 PQP |
Automatically Depositing PQP
To make maintaining status even easier for Premier members, United will automatically deposit PQP into their accounts by Feb. 1, 2021. Members will receive 25% of the PQP-only requirement for 2021 based on their Premier status for 2021. Each level will earn the following PQP deposits to help get them on track to re-qualify for status through 2022:
Status level for 2021 | PQP deposit |
Premier Silver | 875 |
Premier Gold | 1,750 |
Premier Platinum | 2,500 |
Premier 1K | 3,750 |
Bonus PQP
United is also offering its most rewarding Premier qualification bonus offer ever with the first ever bonus PQP promotion. On the first three PQP-earning trips next year taken between Jan. 1 through Mar. 31, members without Premier status will earn 50 percent bonus PQP and Premier members will earn 100 percent bonus PQP.
In addition to earning bonus PQP on flights, PQP earned from eligible MileagePlus credit cards – including the MileagePlus Explorer card – will now count toward Premier 1K® status if the PQF requirement is met. Previously, PQP earned from card spend were only eligible for up to Premier Platinum status. Eligible MileagePlus credits cards also continue to lead the market with one of the fastest ways toward earning Premier status credit, starting with spend at $12,000 each year.
More Opportunity for More Members
To give Premier members more flexibility to use their upgrades, United is extending all PlusPoints that are set to expire on or after Jan. 1, 2021 by an additional six months, which includes all PlusPoints earned from 2019 and 2020 activity. Additionally, as a promotion in 2021, United is giving Premier 1K members who meet the new requirements more opportunities to receive additional upgrades by reducing the milestone for earning extra PlusPoints. After earning Premier 1K status and 15,000 PQP, members will earn 20 PlusPoints for every additional 2,000 PQP in 2021 versus every 3,000 PQP in 2020 – United is the only global U.S. airline that allows members to earn unlimited upgrades after reaching its highest published status tier.
In 2021, all Premier members will also be able to confirm changes to their itineraries when making changes for travel on the same day when a new flight with the same fare class is open. United is the only U.S. airline to offer this benefit to all Premier members, in addition to allowing all customers to list for standby on a different flight to the same destination on the same day for free.
For more information on these changes, and to learn more about United's MileagePlus program, visit https://mileageplusupdates.com/.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"At the beginning of this pandemic, we laid out our United CleanPlus commitment of putting health and safety at the forefront of the travel experience," said Mike Hanna, senior vice president of airport operations at United. "In teaming up with Clorox, we've worked with their experts to enhance our cleaning procedures and roll out state-of-the-art products throughout the United journey to give our greater customers confidence when they travel. This is just one of many steps we are taking as part of our layered approach to safety."
"Throughout the pandemic, we've worked with United to help enhance the safety of their travelers with disinfecting protocols and products, as part of United's holistic approach to traveler safety," said Heath Rigsby, vice president of out of home for The Clorox Company. "We're proud to extend these efforts to help passengers even before boarding their planes by using our Total 360 System to disinfect surfaces within busy airport settings."
Click here for additional visual assets.
The Clorox® Total 360® System charges and atomizes the Clorox disinfecting solutions to deliver a powerful flow of charged particles that attract to surfaces with a force stronger than gravity. This allows the product to reach and uniformly coat germ-prone surfaces, including areas that conventional trigger sprays may easily miss. United expects all 35 airports will be using the systems every night beginning in early December and plans to expand to additional airports in early 2021.
Using Clorox products is only one of the ways United is working to enhance customer safety in its airports. The carrier is also providing antimicrobial gloves to Ramp and Baggage Service employees to offer an additional protection layer against SARS-CoV-2, the virus that causes COVID-19. Every ramp and baggage service employee will receive a pair of washable, reusable gloves that are effective for up to six months. Additional measures United has taken since the start of the pandemic to create a safer environment in its airports include:
- In April:
- United began installing hand sanitizer stations throughout terminals and plexiglass dividers at service areas. The airline also started placing signage around the airports to inform customers of safety measures that are in place.
- In May:
- United was the first U.S. carrier to introduce touchless check-in kiosks that allow customers to check-in, including if they are checking bags, without touching anything besides their own mobile device.
- In June:
- United became the first U.S. airline to require customers take a health self-assessment during the check-in process.
- In July:
- United expanded its policy requiring all customers wear masks onboard to in its terminals and stated that customers who refused to comply with this policy may be placed on an internal travel restriction list while the policy is in place.
- United began automated text notifications to customers waiting on seat assignments, reducing touchpoints between customers and employees.
- Most recently:
- United was the first U.S. airline to announce that it would offer COVID-19 tests for customers, starting with flights to Hawaii from San Francisco.
For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
About The Clorox Company
The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with about 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products; Pine-Sol® cleaners; Liquid-Plumr® clog removers; Poett® home care products; Fresh Step® cat litter; Glad® bags and wraps; Kingsford® charcoal; Hidden Valley® dressings and sauces; Brita® water-filtration products; Burt's Bees® natural personal care products; and RenewLife®, Rainbow Light®, Natural Vitality Calm™, NeoCell® and Stop Aging Now® vitamins, minerals and supplements. The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names. More than 80% of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.
Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The company has been broadly recognized for its corporate responsibility efforts, listed No. 1 on the 2020 Axios Harris Poll 100 reputation rankings and included on the Barron's 2020 100 Most Sustainable Companies list and the Human Rights Campaign's 2020 Corporate Equality Index, among others. In support of its communities, The Clorox Company and its foundations contributed more than $25 million in combined cash grants, product donations and cause marketing in fiscal year 2020. For more information, visit TheCloroxCompany.com, including the Good Growth blog, and follow the company on Twitter at @CloroxCo.
CLX-B
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
Effective February of next year, United will serve both JFK to Los Angeles International Airport (LAX) and JFK to San Francisco International Airport (SFO) with two round-trips for each west coast city. The flights will utilize the reconfigured Boeing 767-300ER aircraft on the routes offering customers an extended premium cabin featuring 16 additional United Business class seats –providing all-aisle-access seating – bringing the total premium cabin seat count to 46. The aircraft will also feature 22 United Premium Plus® seats, 47 Economy Plus® seats and 52 Economy seats. United offers the most premium seats between the New York City area and Los Angeles and San Francisco markets. Tickets are now available for purchase on United.com.
"I have been waiting a long time to say this - United Airlines is back at JFK," said United's Chief Executive Officer Scott Kirby. "Come early next year, we will be serving all three major New York City area airports with a best-in-class product to provide our customers unmatched transcontinental service from New York City and the west coast."
United service from JFK* | |||||
Flight | Depart | Time | Arrive | Time | |
UA 521 UA 523 | JFK | 8:00 a.m. 5:10 p.m. | San Francisco | 11:37 a.m. 8:47 p.m. | |
UA 515 UA 517 | JFK | 9:00 a.m. | Los Angeles | 12:29 p.m. 10:29 p.m. | |
United service from West Coast* | ||||
Flight | Depart | Time | Arrive | Time |
UA 520 UA 522 | San Francisco | 9:10 a.m. 1:30 p.m. | JFK | 5:40 p.m. 10:00 p.m. |
UA 514 UA 516 | Los Angeles | 7:30 a.m. 2:30 p.m. | JFK | 3:50 p.m. 10:50 p.m. |
*Schedule times subject to change/government approval |
"The upcoming return of United to JFK while continuing service at Newark Liberty and LaGuardia Airports will offer more choices for transcontinental flights just as travelers return to the skies," said Kevin O'Toole, Chairman of the Port Authority of New York and New Jersey. "As the recovery begins, we're pleased to see these increased options for those who choose to fly in and out of the Port Authority's airports."
"United Airlines' return to JFK Airport is a clear sign that air travel is returning in New York and across the region," said Rick Cotton, Executive Director of the Port Authority of New York and New Jersey. "As numbers start to rise, the Port Authority is ready to welcome travelers back to JFK, Newark Liberty and LaGuardia Airports with increased cleaning and sanitizing in all terminals and touch-free options from curb to gate to ensure a world-class travel experience even in these unprecedented times."
United's premium cabin will feature flat-bed seats on all flights similar to the current Newark-Los Angeles and Newark-San Francisco offerings, providing a consistent and comprehensive NYC-west coast product. Additionally, United's wide-body service can participate in the robust cargo market between JFK and the west coast.
Today's announcement also follows the airline unveiling the addition of new nonstop flights to Florida from seven Midwest and northeast cities to offer customers the best and fastest options direct to top warm weather and leisure destinations.
Committed to Ensuring a Safe Journey
Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with customers and employees. United was also among the first U.S. carriers to announce it will not permit customers who refuse to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. The airline also recently announced it plans to apply Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995
Certain statements in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "remains," "believes," "estimates" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, as updated by our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"We know that for many customers, this holiday season may be their first time back on a plane since the start of the pandemic, and we're committed to helping provide flexibility and a safer, clean, travel experience," said Ankit Gupta, United's vice president of Network Planning and Scheduling. "While this holiday travel season looks quite different than recent years, we're continuing to follow the same playbook we have all year long – watching the data and adding more flights, adjusting schedules and leveraging larger aircraft to give customers more ways to reunite with family or reach their destinations."
In December, the airline expects to see a similar travel pattern with customers booking holiday vacations closer to departure opting for warmer weather and ski destinations in the United States, the Caribbean and Mexico. Popular destinations include cities in Florida, Hawaii, Colorado, Montana, Costa Rica, Mexico, Puerto Rico and the Dominican Republic. United expects to fly 48% of its overall schedule in December compared to 2019, adding more than 140 daily flights and increasing capacity on more than 350 routes.
December Domestic Schedule Highlights
In December, United intends to fly 52% of its domestic schedule compared to December 2019, which is a 3-point increase compared to November 2020.
One of the biggest changes holiday travelers may notice this year are additional flights on peak travel days from United's Chicago, Denver, Houston and Washington Dulles gateways. The airline is adding more departures to provide customers with more options to get to their destination this holiday season. With these changes, United expects to operate more than 200 additional departures on peak days during the holiday period. Highlights of United's December schedule include:
- Additional service to popular warm-weather destinations in Florida and Hawaii, including: Fort Lauderdale, Fort Meyers, Tampa, Miami and Palm Beach in Florida and Honolulu, Maui, Kona and Lihue in Hawaii.
- In Hawaii, United will reintroduce service between Los Angeles and Hilo, Chicago and Maui, as well as between New York/Newark and Honolulu for the holiday period. United will also increase service on 13 Hawaii routes beginning December 17.
- United will also begin six new routes between Fort Myers, Florida and Columbus, Indianapolis, Milwaukee and Pittsburgh, between New York/LaGuardia and Palm Beach, and between Milwaukee and Tampa beginning December 17.
- United will increase service to popular ski destinations, including Aspen, Jackson Hole, Steamboat Springs and Vail, with over 580 weekly roundtrips beginning December 17.
December International Schedule Highlights
In December, United intends to fly 43% of its international schedule compared to December 2019, which is a 4-point increase compared to November 2020. The airline is seeing an increase in demand to beach destinations internationally as well, specifically to Central America, Mexico and the Caribbean. December international schedule highlights include:
- Operating 40 additional daily international roundtrips compared to November.
- Launching 36 new and returning routes including eight new destinations in Latin America.
- Increasing service on 84 additional routes to 33 destinations in Latin America including Liberia, Cancun, Aruba, Nassau and Punta Cana.
- Growing service to India, with new nonstop service between Chicago and New Delhi starting December 10 and increasing service between San Francisco and New Delhi to daily.
- Increasing service between San Francisco and Taipei; Los Angeles and Sydney; and New York/Newark and Brussels, Belgium.
Studies show COVID-19 exposure risk is minimal when air filtration systems and masks are in use. The latest research demonstrates that United's aircraft are among the safest of public indoor environments. A recent study conducted by the U.S. Department of Defense (DOD) revealed the risk of COVID-19 exposure on board aircraft is almost zero due to United's advanced air filtration systems, required mask-wearing and the airline's diligent cleaning protocols.
Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with customers and employees. United was also among the first U.S. carriers to announce it will not permit customers who refuse to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. The airline also recently announced it plans to apply Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year. For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, 872-825-8640, media.relations@united.com
"We believe the ability to provide fast, same-day COVID-19 testing will play a vital role in safely reopening travel around the world and navigating quarantines and travel restrictions, particularly to key international destinations like London," said Toby Enqvist, chief customer officer for United. "Through this pilot program, we'll guarantee that everyone* on board has tested negative for COVID-19, adding another element to our layered approach to safety. United will continue to lead on testing, while at the same time exploring new solutions that contribute to the safest travel experience possible."
United will share customer feedback of this pilot with governments on both sides of the Atlantic to further demonstrate the effectiveness of these programs as an alternative to mandatory quarantines or duplicative travel restrictions. United has seen a positive impact on travel demand and significant increases in customer load factors and revenue when testing options are available.
United will collaborate with Premise Health, who will administer the rapid testing pilot program for the EWR-LHR flight. The test will be given to passengers traveling on United Flight 14, departing at 7:15 p.m., Mondays, Wednesdays and Fridays. Appointments for the test are required, and customers are advised to schedule their tests at least three hours before their flight. An on-site testing facility will be located at the Newark United Club near Gate C93. For more information on the testing program, please visit united.com/covid-testing.
Before the pandemic, United operated six daily flights between New York/Newark and London on a 767-300ER (76L), offering not only the most frequency among U.S. carriers but also the most business class and Premium Economy seats. Click here for b-roll and still images of United Airlines' COVID-19 testing programs.
United was the first airline to announce optional pre-flight COVID-19 testing for customers. Earlier this month, the airline started offering customers traveling from San Francisco International Airport to Hawaii the option to take a same-day, pre-flight rapid test at the airport or a conveniently located drive-through test, for a fee. The program allows customers with a negative result to bypass Hawaii's mandatory quarantine requirements and enjoy their time on the islands sooner. In the first 10 days, October 15 – 25, the San Francisco to Hawaii flights have seen a nearly 95% increase in passengers compared to the prior two-week period. United believes these positive trends illustrate a strong and pent-up demand for travel, customers' willingness to use pre-flight COVID-19 testing and the importance of these programs as a means of opening borders.
And just last week, United participated in a successful test program between New York/Newark and London of CommonPass, a digital health pass, aimed at enabling safer travel and the reopening of international borders. Customers who chose to participate in the program were able to seamlessly provide their COVID-19 test results to relevant governments.
Since the start of the pandemic, United has been a leader among U.S. airlines in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it would not permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags and the first to require passengers to take an online health assessment before traveling. And last month, the airline announced it will apply Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.
* Indicates all customers over 2 years of age
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
"The parts of the travel experience that we all take for granted like checking luggage, getting your flight status and accessing a boarding pass can still be a challenge for someone with a visual disability," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, United. "These new accessibility enhancements are part of our continuing commitment to level the playing field, unlock all the customer benefits of our app and give people with disabilities more independence while traveling."
Visually impaired customers will notice that these changes make it easier to manage all aspects of day-of travel, including check in, viewing reservation details and flight status, bag tracking and more. Ray Campbell, a member of United's digital team who's visually impaired and sits on the board of the American Council of the Blind, played a key role in helping redesign the app, and walks through how these changes make flying easier for him in this video.
"Optimizing mobile apps for tools such as VoiceOver and TalkBack has been a game changer, allowing people with visual disabilities to fully utilize smartphone technology in their daily lives," said Campbell. "It's just as important for someone with a visual disability to easily access day-of-travel information and features as for any other customer. By improving the accessibility of the United app, we are truly living out United's mission of caring for all customers."
Beyond the accessibility changes, the United digital team enhanced the current offering while keeping the features that helped the app win a Webby People's Voice award in 2019.
- For our MileagePlus® program members, the app now features a refreshed account experience for members to easily check balances, track Premier® progress, explore MileagePlus benefits, access past activity and more, all in one place.
- The airline is also expanding a popular feature previously only accessible to MileagePlus members. Now, all 37 million customers who have the United app will see a contextualized home screen starting 48 hours before their flight which provides dynamic updates based on where a customer is in their travel journey. For example, customers can see the boarding status of their flight on their homescreen, access personal device entertainment onboard with one click, find a link to a map with gate-to-gate directions for connecting flights and click a quick access button to track any checked bags upon arrival.
- United made slight tweaks to navigation based on customer feedback to make the app more intuitive, including making the bottom navigation persistent throughout the app. Another example is the "More" menu, which was reorganized and now contains the "Inbox" feature, which includes timely messages about boarding announcements, gate changes and other travel updates.
- Customers will notice a new color palette that's consistent with the refreshed branding the airline debuted in 2019. United's digital team also made subtle design adjustments to make things more consistent and easier to find, like always using a purple bar to highlight the main call-to-action on a page and ensuring alerts and flight status icons appear the same way in every page on the app.
- All of these changes are underpinned by a new back-end platform, which will ultimately make the app faster and more responsive.
The redesigned app is available for download today for iPhone®, iPad® and iPod touch® devices (as an iPhone app) and for Android devices.
Since the start of the pandemic, United has been a leader among U.S. airlines in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it wouldn't permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. The airline also recently announced it will apply Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com