Find the Airport's Best Burger or Nearest ATM - United Airlines' App Can Now Help You Do That - United Hub

Find the Airport's Best Burger or Nearest ATM - United Airlines' App Can Now Help You Do That

Airline launches new, interactive maps and also introduces enhanced re-booking features
August 13, 2015

CHICAGO, Aug. 13, 2015 /PRNewswire/ -- United Airlines customers flying through the airline's hubs in the continental United States will now find navigating through the airport easier and more interactive. United has updated its mobile app to include:

  • New, interactive indoor maps for its Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington hubs, with more airports to be added soon
  • "Indoor location" functionality, currently in beta testing for customers traveling through Newark Liberty International Airport, using beacons to help customers navigate the airline's Terminal C complex
  • New self-booking functions that offer more options for faster re-booking in the event of a flight delay or cancellation

The updates are available for iOS devices and are coming soon for Android devices.

New, Easy-to-Use Hub Maps

The new, interactive maps enable customers to search quickly for nearby airport vendors and services such as restaurants, ATM locations or family restrooms, and enable travelers to easily navigate to gates throughout the terminal. Several airport maps also include navigation to rental car facilities and on-site airport hotels.

If customers have a boarding pass stored in the app, the map will automatically default to start navigation at that specific gate location. Alternatively, the user can place a pin at his or her current location to indicate where he or she is in the airport. The app will guide customers to their desired destinations within the terminal, estimating walk times to make flight connections that much easier.

Visit newsroom.united.com to download photos and screenshots.

"Travelers are accustomed to using maps and navigation apps throughout their daily lives – and that shouldn't end when they walk into the airport," said Scott Wilson, United's vice president of eCommerce and Merchandising. "These new features of our app will make travel easier and more personal for our customers."

United tapped LocusLabs – a San Francisco-based tech start-up that provides the most information-rich indoor maps, search, and location services in the industry – to create and scale-out the custom indoor experience for the app.

"Indoor Location" Feature for Newark Travelers

Taking navigation a step further, United is testing additional map functionality for customers using the app at the airline's New York/Newark hub. Through the use of Bluetooth low-energy beacons, the Newark Liberty airport map will use "indoor location" technology to pinpoint a user's location within the airport to navigate toward various locations – eliminating the need for the user to pin his or her location. United intends to expand the feature to other airports based on customer feedback.

Self-service Tools for Quicker Re-booking

United is also expanding the self-service functions available to customers in the event of a flight delay, cancellation or missed connection. Through a few clicks in the app, customers may choose from a variety of flight options including alternate airports or, if a confirmed seat isn't available on their preferred flights, add themselves to a standby list for an earlier flight.

The United Mobile App: An Industry Leader

United's mobile app has seen more than 20 million downloads since its launch in November 2013 and is one of the top-five travel apps in Apple's App Store. In 2014, United was the first U.S. airline to enable customers to scan their passports to check in for international flights via their mobile devices, and it was the first airline to partner with Uber for ground transportation services through the airline's app.

This year, United was named as an honoree in the Mobile Sites & Apps – Travel category for The Webby Awards and was also named a Digital Edge 25 award winner by IDG Enterprise for its use of mobile technology.

For two decades, United has led the industry with self-service and mobile technology solutions for flyers. The airline was the first U.S. carrier to deploy self-check-in kiosks in its airport terminals, first to introduce mobile boarding passes and first to offer mobile boarding at all of the domestic airports it serves.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 362 airports across six continents. In 2014, United and United Express operated nearly two million flights carrying 138 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates nearly 700 mainline aircraft, and this year, the airline anticipates taking delivery of 34 new Boeing aircraft, including the 787-9 and the 737-900ER. United is also welcoming 49 new Embraer E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. More than 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

Logo - http://photos.prnewswire.com/prnh/20130404/MM89155LOGO

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Host 'United Next' Investor Event to Discuss Company Strategy

June 22, 2021

CHICAGO, June 22, 2021 /PRNewswire/ -- United Airlines will hold an investor event to provide an update on the Company's strategy. The event will take place on Tuesday, June 29 at 8:00 a.m. EDT and a live, listen-only webcast of the presentation will be available at ir.united.com.

United Advances Innovation Through Corporate Venture Capital Fund

United Airlines Ventures will invest in high-potential companies focused on sustainability, aerospace, and other innovative technologies
June 10, 2021

CHICAGO, June 10, 2021 /PRNewswire/ -- United Airlines launched a new, corporate venture fund today – United Airlines Ventures – that will allow the airline to continue investing in emerging companies that have the potential to influence the future of travel. The new fund will concentrate on sustainability concepts that will complement United's goal of net zero emissions by 2050 - without relying on traditional carbon offsets - as well as revolutionary aerospace developments and innovative technologies that are expected to create value for customers and United's operation.

Warriors, United Airlines Launch Franchise Fund

Four-Month Program Will Support Small Business Advancement Goals, Provide Resources For Business Growth

June 08, 2021

SAN FRANCISCO The Golden State Warriors and United Airlines announced today the launch of Franchise Fund, a program designed to support minority-owned Bay Area small businesses. For a video explaining Franchise Fund, click here.

United Adding Supersonic Speeds with New Agreement to Buy Aircraft from Boom Supersonic

First U.S. airline to sign commercial agreement with Boom Supersonic

New aircraft will cut travel times in half and operate on up to 100% sustainable aviation fuel

June 03, 2021

CHICAGO and DENVER, June 3, 2021 /PRNewswire/ -- United Airlines today announced a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic speeds to aviation.

Flying with Pride: United, Chase and Visa Join Forces in Support of LGBTQ+ Equality

Eligible United MileagePlus Visa Cardmembers earn five total miles for every dollar donated to charities supporting the LGBTQ+ community - up to $1,000 per eligible card
June 01, 2021

CHICAGO, June 1, 2021 /PRNewswire/ -- In celebration and support of Pride Month, United Airlines, Chase and Visa are collaborating to reward United Visa Cardmembers who donate to non-profit LGBTQ+ organizations. Between June 1 and June 30, 2021, eligible United MileagePlus Visa Cardmembers will receive five total miles for every dollar up to $1,000 in donations per eligible card made to the following organizations:

United Names Chief Customer Officer Toby Enqvist Executive Vice President

A 25-year industry veteran, Enqvist's promotion reflects airline's commitment to customers
May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United announced today that Chief Customer Officer Toby Enqvist has been named the airline's newest executive vice president. Enqvist was promoted yesterday by the United Airlines Holdings, Inc. Board of Directors. The promotion is effective immediately.

United Airlines to Present at the Bernstein 37th Annual Strategic Decisions Conference

May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United will present at the Bernstein Strategic Decisions Conference on Thursday, June 3. The presentation will begin at 2:30 p.m. CT / 3:30 p.m. ET.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Names Edward 'Ted' Philip as Non-Executive Chairman of Its Board of Directors

May 27, 2021

CHICAGO, May 27, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that Edward "Ted" Philip will assume the role of non-executive chairman of the board of directors. Philip has served as a United board member since 2016, and as lead director since May 2020. Philip brings nearly three decades of corporate leadership across several industries.

United Sweepstakes Gives Vaccinated Customers a Shot to Win Free Flights, a Year of Travel

"Your Shot to Fly" sweepstakes aims to encourage COVID-19 vaccinations in support of the Biden administration's national effort to encourage people to get vaccinated

United is only U.S. airline where customers can upload COVID-19 testing and vaccination records directly to the airline's app and website via the Travel-Ready Center

May 24, 2021

CHICAGO, May 24, 2021 /PRNewswire/ -- United Airlines is offering its loyalty program members the chance to win free flights for a year's worth of travel, in support of the Biden administration's national effort to encourage more people to get their COVID-19 vaccination.

Under the terms of the "Your Shot to Fly" sweepstakes, any new or existing MileagePlus® member who uploads their vaccination records to the airline's mobile app or website between today and June 22 can be entered to win a roundtrip flight for two, in any class of service, to anywhere in the world United flies. United will give away 30 pairs of tickets throughout the month of June. In addition – on July 1 United will announce five randomly selected lucky MileagePlus members who have entered our sweepstakes for a grand prize of travel for a year for themselves and a companion – also in any class of service, anywhere in the world United flies. For video and photos of the upload process, click here.

United Airlines Applauds Spain's Decision to Reopen to Vaccinated Travelers

United flies to more European destinations than any other U.S. carrier; United will expand its service to Italy and Spain which are opening to tourists
May 21, 2021

CHICAGO, May 21, 2021 /PRNewswire/ -- United Airlines applauds Spain following its decision to reopen travel to vaccinated visitors beginning June 7. The announcement comes following the European Union Council's formal recommendation that EU Member States can reopen to fully vaccinated tourists and United looks forward to welcoming back customers on over 30 daily flights to 16 destinations in Europe this summer, including service between New York/Newark and Barcelona and Madrid.

United to Present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference

May 20, 2021

CHICAGO, May 20, 2021 /PRNewswire/ -- United will present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference on Tuesday, May 25. The presentation will begin at 12:00 p.m. CT / 1:00 p.m. ET.

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