¡Vamos a Cuba! - United Hub

¡Vamos a Cuba!

By The Hub team, July 07, 2016

United customers will have a historic opportunity to board one of the first commercial flights from the United States to Havana, Cuba, in more than a half century. Effective this fall, we will operate daily nonstop service from Newark Liberty International (EWR) and Saturday nonstop service from Houston George Bush Intercontinental Airport (IAH) to the Cuban capital.

Since the announcement was made in December 2015 that the U.S. and Cuba would reinstate air service between the two nations, United has worked to ensure that we could offer our customers convenient access to our Caribbean neighbor. Over 17,500 customers, employees, elected officials and business leaders sent letters petitioning the Department of Transportation (DOT) on our behalf.

"These flights open the door to a new world of travel and opportunity for our customers," said Oscar Munoz, United's president and CEO. "We are proud of the important and historic role our airline will play in connecting the U.S. and Cuba, as commercial air travel takes flight between these countries for the first time in more than 50 years."

Our employees, especially those with ties to Cuba, are similarly excited. Marlon Garcia Suarez, a native of Cuba and program manager of Airport Operations Safety and Regulatory, said, "Seeing a United aircraft in Havana will be a very emotional experience for me. This is truly a historic moment for our airline and I want to thank everyone at United who made this possible. ¡Vamos a Cuba!"

Our daily nonstop flight from New York/Newark enables the nearly 80,000 Cuban Americans living in New Jersey — along with many more Americans throughout the largest metropolitan area in the country — new travel choices and business development opportunities. Our Saturday service from Houston will be an important gateway for service to Havana and will directly connect 20 markets across the central and western United States to Cuba with just one stop.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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