It’s official – we announce Golden State Warriors relationship
On October 20 we proudly announced the start of a multi-year relationship with the Golden State Warriors as the team's official airline. With its recent success, record-breaking win totals and high-profile player signings, the Warriors occupy a rarified spot at the top of the NBA; but what they do off the court is equally impressive.
Both United and the Warriors share a common cause, each providing long-standing support to the Boys and Girls Clubs of San Francisco. During a joint event to celebrate the new sponsorship with Golden State, United announced a separate contribution of $60,000 in travel benefits to Boys and Girls Clubs of San Francisco's basketball development team, the Rebels, and its Keystone youth leadership club.
We caught up with former Warriors great and current community ambassador Adonal Foyle, to talk about his passion for helping others, something that has guided his life's mission since before his playing days.
Adonal grew up in the small Caribbean nation of St. Vincent and the Grenadines and moved to the United States when he was in high school. After an outstanding college hoops career at Colgate University, Adonal was drafted eighth overall by the Warriors in the 1997 NBA Draft. Five seasons into his NBA career, he received the Golden State Warriors Community Service Award and he was recognized numerous times by both the NBA and The Sporting News for his tireless philanthropic efforts, culminating with his induction into the World Sports Humanitarian Hall of Fame in 2009.
Today, Adonal is still active in San Francisco-area charities, including the Boys and Girls Club and Oakland's Northern Light School, and he continues to help young people in his native St. Vincent through his Kerosene Lamp Foundation.
United: You have a reputation as a guy who does a lot of charitable work on your own, but what brought you back to the Warriors to take on this role as ambassador before last season?
Adonal: After spending 10 years with the Warriors and then finishing my career and working in Orlando's front office, I thought about where I wanted to live and ultimately decided on the Bay Area. When I came back, I wanted find a way to engage with the team and also with the community. The Warriors talked to me about becoming a community ambassador, and I jumped at it. I believe that community engagement is one of those moral imperatives that athletes have, and, for the people who come and watch the games, it's the least we can do. The Warriors organization embodies that principle so very well.
United: What kind of work do the ambassadors do?
Adonal: The Bay Area is so massive, and what we try to do is amplify the organizations that are doing great work in each of those communities. If you have an organization doing extraordinary things in a particular neighborhood, we as ambassadors look at how we can amplify those voices and give them the proper acknowledgement.
United: You've been active with the Boys and Girls Clubs all around the Bay Area — what does that organization mean to you?
Adonal: I was a [Boys and Girls Club] board member my first few years in the league. In almost every community, it serves as an anchoring mechanism, giving young people access to a place to find friends, to play and to engage with the community. Across the U.S., it has a proven track record of success and has for a very long time. It's one of the organizations that you look to first, and many players model their own charities after the Boys and Girls Club. A lot of guys, not just our players, but from all over the league, went through the Boys and Girls Club; it was kind of a home away from home for them throughout their young lives.
United: Thinking back to when you were growing up in St. Vincent, what inspired you to work hard to succeed, both academically and on the basketball court?
Adonal: Coming from a developing country and being the first person in my family to go to college, I wasn't sure if I would ever get the chance to get an education. Through my athletic ability, I had that opportunity to be recruited and come here, and, having that opportunity, it was important for me to do the best that I could, not only for myself, but for the people who didn't get that same chance. I also wanted to be an example to the kids who came after me. I've always believed that athletes don't get to decide if they are role models; kids decide that for you. You only get to make the decision to be a good one or a bad one.
United: I have to ask, since we are an airline, and now the official airline of the Warriors — where is your next travel destination?
Adonal: (Laughing) Wherever United is going, I'll go! I got the chance to go to the North Pole last year with a group of local kids, and it was one of the highlights of my life. Many of them had never been on a plane before, and you could see a change take place in them. Travel has the ability to transform how we view the world.
We know people are taking a second look at their travel plans right now. If you're scheduled to travel March 10 – May 31, 2020 and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. This is in addition to our previous waiver, which waives all change fees – domestic and international – for tickets purchased March 3 – April 30, 2020. This is available for any of United's published nonrefundable fares. If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. These electronic travel certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen.
Eligible travelers on domestic flights and international tickets can request a refund on united.com or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19.
Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline for changes.
Follow the steps below to stay up to date, change or cancel your flight.
Change your current flight:
- On the united.com homepage, select "My Trips" and enter your flight information to retrieve your flight.
- Select "Change flight" and then "Edit" to make the following changes:
- Date of travel or destination
- Add a flight
- Remove a flight
- Select "Continue" and choose a new flight option
- Continue through booking to confirm your new flight
Note: The change fee will display as waived, but any difference in fare may apply.
Cancel your flight and rebook later:
- On the united.com homepage, select "My Trips" and enter your reservation information to retrieve your flight
- Select "Cancel flight"
- Confirm flight cancellation
- If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.
Canceling or changing an award flight:
When you select "Cancel flight," you will have the option to cancel your award reservation and redeposit the miles or to cancel your award reservation and use those miles for another trip in the future.
*We're currently experiencing heavy traffic to united.com. If you experience an error while trying to change or cancel your flight, please try again later.
Click through the slideshow below for more detailed instructions:
Start on the United homepage:
User can select 'My Trips' on the homepage widget to find and retrieve their reservation.
When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.
We have operated more than 68 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 9,200 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.
Video provided by the U.S. Embassy Ecuador of Americans returning home on United.
Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:
- Quito, Ecuador
- Managua, Nicaragua
- Roatan, Honduras
- San Pedro Sula, Honduras
- Seoul, South Korea
- Melbourne, Australia
We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.
Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris® seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.