What You Need to Know About the Updated United App - United Hub
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The reimagined United app: What you need to know

By The Hub team , January 22, 2019

Today, customers will be able to access the updated United app. With useful enhancements that provide intuitive assistance every step of the way, the United app still includes the features you know and love. And now, thanks to dynamic messaging, the updated app provides useful information throughout your journey whether at the airport or on the go.

How to install the updated app

If you've enabled automatic updates, the United app will automatically update. Otherwise, you'll need to manually update the app to see the updated version. Once you've updated the app, you'll no longer be able to use the previous version. If your phone is set to auto-update, the app will automatically appear on your device and stay. Otherwise, you'll have the previous mobile experience until you manually update.

Dynamic messaging

The United app will now display the most useful and relevant information throughout your journey. For example, 24 hours before departure, the home screen on the United app will prompt you to check-in. Once checked in, an option to get your boarding pass will populate right on the home screen so you'll no longer need to access it via the boarding pass tab on the current version of the app.

Locating your boarding pass

If you're signed in to your MileagePlus® account, access to your boarding pass will appear on the app's home screen along with other details about the flight. If you're not signed in to a MileagePlus account, you'll need to go to "My Trips" on the bottom navigation bar. (Please note that mobile boarding passes are available for flights departing from all U.S. airports and select international airports.)

Accessing your profile, Club passes and United Club℠ card

All this information will now be accessible from a "My Profile" section, so you can see everything in one place. You can find the "My Profile" section by selecting the icon of a person in the top right corner.

New options on the navigation bar

The new bottom navigation bar provides quick access to the most popular and helpful features. Find information about upcoming flights under the "My Trips" section that houses important information like your boarding passes and flight details. You'll also find an inbox icon section that stores important and useful information including gate changes, flight status updates and boarding alerts. You can also easily toggle back to your home screen from the bottom navigation bar.

Personal device entertainment

If personal device entertainment is offered on your flight, you'll see a tile titled Inflight Entertainment within the "Just for you" section on the home screen. The "Just for you" section will also give you access to other features such as how you can locate a United Club or how to earn award miles. You can also select "Wi-Fi & entertainment" from the More menu, located at the upper left hand of the app's home screen.

Finding the seat map

You can access the seat map for your flight via Flight Status on the bottom navigation bar or within Trip Details — when you have an upcoming flight there will be an option to view the seat map.

How to add or remove flights from your Flights Status list

Any upcoming flights will be displayed in the Flight Status section of the app. There is no option to remove a flight as the Flight Status section will be automatically update itself two days after your travel is completed.

Changing the image on the home screen

There is no way to change the image on your home screen manually. Instead, the image will update once a day based on the destinations most commonly searched for by our customers.

Cape Town: A first-timer’s guide to the Mother City

By Eric Rubens , December 07, 2019

Eric Rubens (@erubes1) is a MileagePlus member based in Southern California. He is a photographer/videographer who loves meeting new people and traveling the world.

When planning a vacation, one of the first steps is picking a theme. If you're in search of mountains, many look to the Rockies, Swiss Alps, or Dolomites. If a tropical vacation is desired, Hawaii, Mexico, or the Caribbean may be calling your name. There are so many beautiful destinations in this world, but is it possible for one of them to be blessed with incredible mountains, picturesque beaches, and some of the best wildlife viewing in the world?

Cape Town is one of the few places I've found that seems to have it all. With the iconic Table Mountain and Lion's Head rising out of the city, there are hikes leading up to majestic views down the African coastline. The beaches of Clifton and Camps Bay are some of the most incredible beaches on this planet. If wildlife peaks your interest, there's Boulder's Beach, home to one of the only land-based penguin colonies in the world. Did I mention the safari is a short trip away? Add in an exchange rate that is very favorable and you have all the makings of a trip you'll never forget.

Camps Bay Beach

Planning a trip to Africa for the first time can be both intimidating and a bit challenging. I found very few of my friends or family had been, which made my voyage to South Africa even more exciting. Cape Town is home to a hip urban scene, a vibrant melting pot of culture, and jaw dropping landscapes that'll make you wonder why you didn't visit sooner. There's no city quite like it, and this list of top things to do will make sure you maximize your time in the Mother City. Several theories exist regarding the origin of Cape Town's nickname as "The Mother City." Some say it can be traced back to the beginning of the city's history as a trading hub in the 17th century, or its status as South Africa's first metropolis. But many locals have their own theories – one running joke is that it takes nine months to get anything done in the very laid back city.

View from the top of Table Mountain

#1: Take a hike or tram up to the top of Table Mountain

This iconic mountain rising from the city is arguably home to Cape Town's best views. The 2 to 3-hour hike to the top makes for a fun activity if you're up for it. Otherwise, take in the view from the aerial cableway, complete with 360-degree rotating floor and running every 5 minutes from the base. Once up top, there's plenty of walking trails, souvenir shopping, and food and drinks. Table Mountain is known for the blanket of fog that rolls over the peak, so weather at the top can change quickly. Make sure to check the weather before heading up and bring a jacket, since the wind can be intense!

Penguins at Boulder Beach

#2: Visit the penguin colony at Boulder's Beach

Even though it's an hour or so drive from the city, visiting Boulder's Beach and its nearly 2,000 penguins is an unforgettable experience. Watching the penguins lounge on the beach and come in and out of the waves makes for some incredible pictures and a unique encounter. You can also swim in the nearby waters and will often come face to face with members of the colony.

#3: Wake up for a sunrise hike up Lion's Head

One of the most bucket list-worthy activities on a visit to Cape Town is catching sunrise atop Lion's Head. It's a challenging hike and not for those with a fear of heights, but you won't soon forget the view from the summit. If you're willing to scramble and make your way up the final ladders, 360-degree views of the city await, and the sunrise over the city is one for the ages.

#4: Explore the Cape Winelands and the beauty of Constantia

South Africa has some of the best vineyards in the world. Even though the towns of Franschooek and Stellenbosch get the majority of the press, nearby Constantia is home to the oldest wine estate in the country, Groot Constantia. Its proximity (just 15 minutes from the city center) makes it perfect for a day trip. The city sightseeing "Hop-On Hop-Off" bus tour has a purple line that connects through this region, so getting here is easy! If wine tasting isn't your thing, the Alphen Trail is a beautiful trek through the countryside and sure to put you in a relaxing mood.

Chapman's Peak Drive

#5: Take a road trip down Chapman's Peak Drive

One of the most beautiful drives awaits just south of Cape Town. Carved into the cliffs and winding along the ocean, this road between Hout Bay and Noordhoek offers majestic views of the coastline. Just make sure to keep your eyes on the road since the sheer beauty can be distracting!

#6: View the diversity of flora throughout Kirstenbosch Gardens

The flora and fauna of South Africa is some of the most diverse in the world, and no place showcases it better than Kirstenbosch Botanical Gardens. Tucked along the slopes of Table Mountain and widely recognized as one of the most impressive gardens in the world, Kirstenbosch is home to over 7,000 species of plants. The newly completed Centenary Tree Canopy Walkway allows you to walk above the tree line. If you visit in summer, try to make one of the Sunday concerts in the gardens, which are a hit with locals and visitors.

V & A Waterfront

#7: Shop your heart out along the Victoria & Alfred Waterfront

Known as one of the biggest tourism hubs of the city, the always bustling V&A Waterfront is home to many of Cape Town's finest restaurants, shopping, and the launching point of many tours. There are countless ways to spend your time here, but make sure to stop by the V&A food market, where over 40 vendors sell gourmet street food from around the world.

#8: Make your way to the Southern tip of Africa

If you're up for an adventure, take a trip to The Cape of Good Hope. You'll most likely encounter penguins, baboons, and who knows what else along the 1.5-hour drive. The weather can be very unpredictable, so make sure to check it before making the trip south. While there, visit the lighthouse and if you're hungry grab a bite at the appropriately named Two Oceans Restaurant.

#9 Take a tour of historical Robben Island

Even though the prison has been shut down since 1996, a visit to this UNESCO World Heritage Site is one of Cape Town's most popular tours. Tours take around 4 hours including a ferry ride to the island famous for housing Nelson Mandela for 18 of the 27 years he was imprisoned.

Insider tips:

-Use the "hop on hop off" bus for an easy guided tour of the city. The route takes you to many of the best spots throughout Cape Town and allows you to explore at your own pace. Buy tickets ahead of time to save on fare!

-Cape Town has some incredible boutique hotels and bed & breakfasts. My favorites are: Tintswalo Atlantic, 52 De Wet Luxury Boutique Hotel, and Derwent House Boutique Hotel.

-Make sure you don't carry too many valuables on you if you're walking around at night. Although beautiful and mostly safe, there is still a good amount of opportunistic crime throughout the city. Always pay attention to your surroundings.

You can purchase tickets now at united.com or on the United app for three weekly nonstop flights from New York/Newark to Cape Town beginning December 15.

Opinions expressed by the author are those of the author and do not necessarily reflect those of United.

Say Halo to Curaçao

By Bob Cooper , December 06, 2019

Planning a Caribbean vacation around hurricane season isn't necessary if you head to Dutch-affiliated Curaçao. The southernmost of all Caribbean islands — just off Venezuela's coast — is rarely even grazed by hurricanes. It also has an ideal tropical climate with average winter highs in the 80s (and water temperatures to match) and only about one inch of rain a month.

Curaçao will be more accessible beginning December 7, 2019, when weekly nonstops begin from New York/Newark on United Airlines. The new seasonal service on 737-700 aircraft makes Curaçao the 21st Caribbean island destination for United, which already flies to the other two nearby "ABC islands" — Aruba and Bonaire. Why choose Curaçao? Because like the island's famous blue liqueur, it's colorful, exotic and appealing.

Settling in

Jet lag won't be an issue for Americans flying to Curaçao because it's in the same time zone as New York. Nor is it a long flight — about five hours nonstop from New York/Newark. Upon arrival you can take a taxi, rental car or hotel shuttle from Curaçao International Airport to your accommodations — a resort (reserve early), boutique inn, vacation house or B&B. Most are in Willemstad, a coastal city only five miles from the airport.

Forts above the port

Straat Curaçao Getty Images/iStockphoto

The historic city center and harbor areas of Curaçao's only city of Willemstad are designated as a UNESCO Heritage Site, mostly for the 17th to 19th century Dutch colonial architecture of the houses and forts. The houses are painted a rainbow of bright colors in the Caribbean tradition, and the city is packed with forts — Fort Amsterdam (built in 1636), Fort Beekenburg (1703), Fort Nassau (1797) and Fort Waakzaamheid (1803). All four offer stellar views and are free to visitors.

On the waterfront

Curacao colorful houses Getty Images/iStockphoto

Along with forts, the harbor area is home to the oldest continuously operating synagogue (and museum) in the Western Hemisphere, an African art museum that tells the story of the slave trade through West African art and artifacts, and a maritime museum. These visits can be followed by a tour and tasting at the Curaçao Distillery, where you'll see how the peels of the native Laraha bitter oranges are turned into curaçao liqueur.

Snorkel from the sand

Two people snorkeling off coast of tropical island Getty Images

The chief allure of this 38-mile-long island is, of course, the ocean. Besides sunbathing at any of the dozens of powder-sand cove beaches, you can wade right in and snorkel in the turquoise, bathlike sea, usually around 80 degrees. Visibility is up to 100 feet, a snorkeler's dream. More adventurous types can snorkel or dive from day boats that head to prime diving sites like the Mushroom Forest (mushroom-shaped coral), Blue Cave and several shipwreck spots. There's also a nice aquarium on the shoreline where marine life is seen up close in their natural habitat —from land or aboard a minisub that dives 1,000 feet.

Ready, set…

Curaçao is a convenient tropical destination for Americans because U.S. dollars and credit cards are commonly accepted, English is widely spoken and no visa is required. But the local culture and cuisine are still exotic enough to be intriguing with local specialties like stewed iguana and cactus soup served in restaurants and from food carts in Willemstad.

If you go

Flight reservations from New York/Newark (EWR) to Curaçao (CUR) can be made at united.com on the United app. Use miles to reserve a hotel, rental car or both with MileagePlus®.

Fantasy Flights: Making holiday wishes come true

By The Hub team , December 04, 2019

One of our most treasured events of the year is here – Fantasy Flights! Our Fantasy Flights bring holiday cheer to children in need by taking them on a special trip to the "North Pole." Each station creates a North Pole with care, in preparation for all the children who will soon be there…

Our participating stations this year are HNL (Honolulu), FRA (Frankfurt), CLE (Cleveland), DEN (Denver), IAD (Washington Dulles), LAX (Los Angeles), SFO (San Francisco), MCO (Orlando), ORD (Chicago O'Hare), GUM (Guam), EWR (New York/New Jersey), NRT (Tokyo-Narita), PHX (Phoenix), IAH (Houston), MCI (Kansas City) and SAT (San Antonio).

Please stay tuned for stories, photos and more from these magical events. #UAFantasyFlights

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