United's Army Football Charter Flights Are a Family Affair - United Hub

United's Army Football charter flights are a family affair

By Ryan Hood, December 22, 2017

There are two phone calls Washington D.C.-based Flight Attendant Magda Schrage has received in her life that stand out most in her memory. The first was Christmas Eve 2014, when a coach from Army's football team called her, letting her know her son, Nick Schrage, had been offered a scholarship.

The second came earlier this year, and on that call, she found out she'd be working the Army football team's charter flights this season.

United employee and her son on the Army Charter flight

"I tried my best to keep a professional tone but I just wanted to scream out of happiness," Magda recalled.

Nick, a junior at the school, is the team's punter. When the team flew to Dallas this week in advance of its Armed Forces Bowl matchup with San Diego State, Magda was a member of the flight crew operating the team's flight, as she's done all season.

Army is one of 24 college football teams United operates charter services for, in addition to 12 National Football League teams.

"She loves the guys, and they all love her," Nick said of his mom. "A lot of my teammates come from the western United States, so they rarely get to see their parents. Having her around, she really is like a mom for the team."

United employee and her son hug before Army Football game

It's the personal moments they get to share together they cherish most. Like when Magda was able to calm Nick's nerves before a game at Ohio State University's 100,000+ seat stadium. Or when Nick was awarded Player of the Week after the team's game against Air Force, after the family endured a very tough week personally.

"College football has always been my dream," Nick said. "It's surreal to have my mom here experiencing it with me.

After almost 26 years with United, Magda is nearing retirement. She has worked military charter flights and volunteered at United's Fantasy Flights, but with her son on the team, she counts working the Army football charter flights this season as the highlight of her career.

"As military moms, we learn to enjoy every single opportunity to be with our sons and daughters, as we don't know where they will be sent in the future or how long it will be until we can see them again," Magda said. "I have been so honored by this amazing opportunity to serve them and have enjoyed every single minute of it."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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