Discover the best of London in September - United Hub
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Discover the best of London in September

By The Hub team, September 22, 2017

Summer vacation may be over, but September is packed with hot happenings. Marking the start of London's Autumn Season, September has plenty in store, from fabulous festivals to blockbuster exhibitions.

This fall, it's all about the festivals, many of which are free to attend. The Totally Thames Festival is back with a month of river-related fun, including artworks, live performances and boat races. Other Totally Thames Festival highlights include Maria Arceo's Future Dust, a large-scale art installation made from plastic collected along the Thames. The artwork will light up at night and move to different riverside locations.

The Raindance Film Festival is a must for film buffs. It's rolling out the red carpet for 12 days in September, with a packed program of screenings, parties, seminars and workshops.

Travel back to Roman London with Londinium: a season of gripping events and activities including guided walks, a play about the vengeful Boudica at Shakespeare's Globe Theater and more. September also means the return of Daylight Music, a carefully curated series of concerts in the atmospheric surroundings of Union Chapel, to be enjoyed with tea and cake every Saturday afternoon. The eclectic and diverse program changes every week and has included artists such as Alexis Taylor from Hot Chip and Nils Frahm.

For art enthusiasts, this month is buzzing with not-to-be-missed exhibitions. Opening at the Barbican is Basquiat: Boom for Real, the first large-scale UK exhibition for Jean-Michel Basquiat, the pioneering prodigy of downtown New York's art scene in the 1980s. Another must-see is the anticipated exhibition Jasper Johns: Something Resembling Truth at The Royal Academy of Arts. The landmark retrospective features more than 150 works, including iconic images of flags, targets, maps and light bulbs.

See your favorite celebrities on stage in one of London's new West End shows. Sienna Miller and Jack O'Connell sizzle in Tennessee Williams's family drama Cat on a Hot Tin Roof at the Apollo Theatre.

Museum fans are in for a special treat this month with a series of blockbuster exhibitions taking place. Discover the long-hidden Siberian culture at Scythians: Warriors of Ancient Siberia at the British Museum, and explore the unsolved mystery of Sir John Franklin's doomed last voyage into the Arctic at National Maritime Museum's exhibition Death in the Ice.

Catch the last month of Buckingham Palace's Summer Opening and take a peek around 19 lavishly decorated state rooms of the queen's London home. On display at the palace's Queen's Gallery is Canaletto & The Art of Venice, featuring dreamy artworks showing the beauty of 18th-century Venice by Venetian artist Canaletto and his contemporaries. At Diana: Her Fashion Story at Kensington Palace, you can view the Princess's glamorous gowns, including the blue velvet gown she famously wore when she danced with John Travolta at the White House.

Autumn in London is open. Book your London adventure by visiting united.com or through the United app. And while you're there, share your experience on social media with the hashtag #LondonIsOpen and #AutumnSeason.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

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