United Boosts In-flight Entertainment with More Content on More Aircraft - United Hub

United Airlines Boosts In-flight Entertainment with More Content on More Aircraft

Complimentary personal device entertainment now available on regional jet aircraft
August 13, 2015

CHICAGO, Aug. 13, 2015 /PRNewswire/ -- United Airlines is continuing the expansion of its "United Private Screening" in-flight entertainment with the launch of free personal device entertainment on two-cabin United Express regional jets; expanded HBO programming; and exclusively curated content from Vevo, the world's leading all-premium music video and entertainment platform.

United currently has one of the largest offerings of free streaming entertainment – already on more than 200 United aircraft – with scores of television shows and movies available for streaming directly to travelers' laptop computers and iOS and Android mobile devices.

Customers on flights with personal device entertainment may enjoy popular films like "Birdman," "The Second Best Exotic Marigold Hotel" and the "Taken" trilogy, as well as kid-friendly favorites such as "Alexander and the Terrible, Horrible, No Good, Very Bad Day" and "The LEGO Movie." Hours of popular television shows are also available and may include HBO's "Veep" and "The Jinx: The Life and Deaths of Robert Durst," as well as "Mad Men," "Orange is the New Black" and other hit shows.

"Whether they travel for business or pleasure, we're designing United Private Screening to ensure our customers have access to content that is entertaining, interesting, wide-ranging and relaxing," said Scott Wilson, United's vice president of merchandising and eCommerce. "Our ongoing expansion of personal device entertainment and the additional HBO and Vevo content provide our customers more in-flight entertainment choices than ever before."

To download a high-resolution photo of United Private Screening's personal device entertainment, visit http://newsroom.united.com/personal_device_entertainment

Regional Jet Entertainment and Onboard Experience

United has begun rolling out personal device entertainment on its fleet of more than 120 Wi-Fi-equipped E170, E175 and CRJ700 regional jets, with more than half of these aircraft now offering free streaming entertainment. The airline plans to offer the service on all Wi-Fi-equipped regional jets by the end of next week.

The launch of personal device entertainment on regional jets follows United's introduction this year of an all-new premium-cabin experience on United Express, featuring freshly prepared meals served on chinaware on regional jet flights of at least 800 miles.

Expanded HBO Content

Additionally, the airline has expanded HBO content on aircraft that offer personal device entertainment as well as on those with seatback on-demand entertainment. Available HBO entertainment includes full seasons of popular television shows such as "Entourage," "Game of Thrones" and "True Detective."

Videos and Concert Entertainment from Vevo

United has also joined with Vevo to offer hundreds of music videos and concert performances for customers to view at no charge on United aircraft offering personal device entertainment. Vevo content is also available through seatback on-demand entertainment.

Tribeca Film Festival

Meanwhile, United is in its second year as the official airline of the Tribeca Film Festival. Flights with live television, seatback on-demand entertainment and personal device entertainment offer unique in-flight content curated by Tribeca, including independent feature narratives and documentaries as well as short films.

Tablet Rentals

This summer, United also launched a pilot program offering tablets for rent on Boeing 777 flights between the continental United States and Honolulu and between Honolulu and Guam. The 8.4-inch tablets contain stored entertainment, including television shows, movies and games.

In-flight Entertainment Availability

United aircraft offer several in-flight entertainment options, with Wi-Fi also available on 85 percent of mainline aircraft and regional jets receiving the technology. In addition:

  • United plans to install personal device entertainment on more than 650 mainline and regional aircraft, including its intercontinental fleet;
  • The airline operates more than 200 intercontinental and p.s. Premium Service aircraft with seatback on-demand entertainment; and
  • Another 227 mainline aircraft offer live television, more than any other airline in the world.

Customers may learn before departure which entertainment option will be available by checking their flight status at united.com or via the United mobile app.

Customer Experience Investment

United's in-flight entertainment is part of the company's investment in every aspect of its customers' travel experience. Along with improvements to United Private Screening, the company has:

  • Revamped many of its largest airport terminals – including in Chicago, Houston, New York/Newark, San Francisco, Boston and London – to provide travelers an improved experience from the curb to the departure gate, with new and clearer signs, new restaurants and modern gate areas with power outlets throughout;
  • Debuted an all-new complimentary food menu for United Clubs, with customers currently enjoying the new fresh and healthy options at nearly two dozen United Clubs at the airline's continental U.S. hubs, and plans to expand the menu to other locations worldwide;
  • Partnered with Cowshed Spa, the premium spa and lifestyle brand of London-based Soho House & Co., to bring its products onboard premium cabins on intercontinental flights and to more than a dozen United airport lounges worldwide;
  • Launched significantly upgraded food and beverage service – including multi-course meals, complimentary beer and wine and a new option to purchase premium snacks – for customers in United Economy on many intercontinental flights; and
  • Introduced new fresh-food menu items for sale in United Economy through the airline's Choice Menu Bistro on Board, including dishes developed in collaboration with The Trotter Project.  

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 362 airports across six continents. In 2014, United and United Express operated nearly two million flights carrying 138 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates nearly 700 mainline aircraft, and this year, the airline anticipates taking delivery of 34 new Boeing aircraft, including the 787-9 and the 737-900ER. United is also welcoming 49 new Embraer E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. More than 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

 

Photo - http://photos.prnewswire.com/prnh/20150813/258236

Logo - http://photos.prnewswire.com/prnh/20130404/MM89155LOGO

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Makes Hawaii Travel Easier with Expanded COVID Testing and Pre-Clearance Program

Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii
January 27, 2021

CHICAGO, Jan. 27, 2021 /PRNewswire/ -- Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon arrival. The new pre-clearance process will be in place for customers traveling on 110 of United's weekly flights to Hawaii.

United Launches Industry-Exclusive Technology to Ease the Burden of COVID-19 Travel Restrictions

United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com
January 25, 2021

CHICAGO, Jan. 25, 2021 /PRNewswire/ -- United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first airline to integrate all these features into its mobile app and website.

"While pre-travel testing and documentation are key to safely reopening global travel, we know it can be confusing for customers when they're preparing for a flight," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, United. "Starting today, our 'Travel-Ready Center' gives customers a personalized, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within our app and website."


United Announces 2020 Financial Results: 2021 Will Focus On Transition To Recovery; Expects To Exceed 2019 Adjusted EBITDA Margin By 2023*

Company continues to improve core cash burn in the face of continued COVID-19 headwinds; sharpens focus to prepare for recovery
January 20, 2021

CHICAGO, Jan. 20, 2021 /PRNewswire/ -- United Airlines (UAL) today announced fourth-quarter and full-year 2020 financial results. The company continues its efforts to lead the industry as it manages the most disruptive crisis in aviation history.

Doreen Burse Named Worldwide Sales SVP

January 19, 2021

CHICAGO, Jan. 19, 2021 /PRNewswire/ -- United Airlines today announced that the carrier has named Doreen Burse senior vice president of Worldwide Sales. Burse brings to the company more than 30 years of sales expertise from the hospitality industry.

United Airlines Receives Hospital-Grade Certification for Cleaning and Safety

United is the first of the four largest U.S airlines to be certified Diamond by the Airline Passenger Experience Association (APEX) and SimpliFlying
January 12, 2021

CHICAGO, Jan. 12, 2021 /PRNewswire/ -- Today, United Airlines was recognized by the Airline Passenger Experience Association (APEX) and SimpliFlying for providing a hospital-grade standard of cleanliness and safety during the travel journey. United is the first airline among the four largest U.S. carriers to receive the highest possible certification - Diamond - in the new APEX Health Safety audit powered by SimpliFlying. This new scientifically-based certification is designed to create a recognized, global standard for health and safety across the aviation industry.

United to Hold Webcast of Fourth-Quarter and Full-Year 2020 Financial Results

January 06, 2021

CHICAGO, Jan. 6, 2021 /PRNewswire/ -- United Airlines will hold a conference call to discuss fourth-quarter and full-year 2020 financial results on Thursday, January 21 at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its fourth-quarter and full-year 2020 financial results after market close on Wednesday, January 20.

A Message From Scott Kirby and Brett Hart

December 21, 2020

CHICAGO, Dec. 21, 2020 /PRNewswire/ -- J. Scott Kirby, Chief Executive Officer, and Brett Hart, President, today issued the following message to all United Airlines (NASDAQ: UAL) employees:

United Team:

We're writing today with some really good news: the Administration and Congress have come together in a bipartisan way on a relief bill that includes several items, including an extension of the Payroll Support Program (PSP) for the airlines.

United Named Best Overall Airline in the World by Global Traveler Readers

United received ten awards including Best Overall Airline, Airline of the year and Best Overall Frequent-Flyer Program

December 17, 2020

CHICAGO, Dec. 17, 2020 – Readers from Global Traveler, a publication written for business and luxury travelers, named United Airlines the Best Overall Airline in the World as part of this year's GT Trusted Reader Survey. Additionally, a select panel of Global Traveler employees and Advisory Board members named United Airline of the Year, an honor which is based on on-time arrivals and departures, safety, brand image and more. And for the 17th consecutive year, MileagePlus® was named best Loyalty Program by Global Traveler readers. The airline earned top scores from readers in ten categories across FXExpress Publications, Inc. awards, which include Global Traveler, The Trazees and the Wherever Awards.

United and CDC Work Together on Contact Tracing Initiative for All International and Domestic Flights

Program designed to collect detailed, real-time information that will better support CDC efforts to curb the spread of COVID-19
December 16, 2020

CHICAGO, Dec. 16, 2020 /PRNewswire/ -- United Airlines with the support of the Centers for Disease Control and Prevention (CDC) today announced a program to collect customer contact information for all international and domestic flights. During the check-in process, United customers will be prompted to voluntarily opt-in and provide contact information such as an email address, phone numbers and an address of where they will be once they reach their destination, details that were previously difficult for the CDC to obtain in real-time. This effort represents the airline industry's most comprehensive public health contact information collection program to date and the immediate access to the data will better support the CDC's efforts to curb the spread of COVID-19 in the United States and around the world.

United Makes Bold Environmental Commitment Unmatched by Any Airline; Pledges 100% Green by Reducing Greenhouse Gas Emissions 100% by 2050

United will meet this ambitious goal by making industry-leading investments in new technology and sustainable fuels - not from buying carbon offsets
December 10, 2020

CHICAGO, Dec. 10, 2020 /PRNewswire/ -- United Airlines today is taking its most ambitious step yet in leading the fight against climate change: pledging to become 100% green by reducing its greenhouse gas (GHG) emissions by 100% by 2050. United, which in 2018 became the first U.S. airline to commit to reducing its GHG emissions by 50% by 2050, will advance towards carbon neutrality by committing to a multimillion-dollar investment in revolutionary atmospheric carbon capture technology known as Direct Air Capture – rather than indirect measures like carbon-offsetting – in addition to continuing to invest in the development and use of sustainable aviation fuel (SAF). With this unprecedented announcement, United becomes the first airline in the world to announce a commitment to invest in Direct Air Capture technology.

United Launches Virtual, On Demand Customer Service at the Airport

New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;
December 08, 2020

CHICAGO, Dec. 8, 2020 /PRNewswire/ -- United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers can access "Agent on Demand" on any mobile device to call, text or video chat live with an agent and get answers on everything from seat assignments to boarding times. Agent on Demand is currently available at Chicago O'Hare and Houston's George Bush International Airports and is rolling out to United's hubs by end of year.

Scroll to top