United Brings Aboard Soho House's Cowshed Spa Brand Premium Skin Care - United Hub

United Airlines Brings Aboard Soho House's Cowshed Spa Brand Premium Skin Care

July 07, 2015

CHICAGO, July 7, 2015 /PRNewswire/ -- United Airlines and Cowshed Spa, the premium spa and lifestyle brand of London-based Soho House & Co., are joining together in a partnership to bring travelers contemporary new amenities onboard and at more than a dozen United airport lounges worldwide.

Beginning Aug. 1, 2015, United will exclusively offer Soho House's Cowshed skin-care products onboard in newly redesigned amenity kits for premium-cabin customers on intercontinental flights. Also, a collection of Cowshed products will be available in many of the carrier's United Club locations and other lounges.

Since its founding in London in 1995 as a private members' club, Soho House has expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas and hotels, with Condé Nast Traveler naming Soho House Chicago to its 2015 list of the hottest hotels.  

Lauded by Cosmopolitan magazine UK as a "super-stylish beauty brand," all of Cowshed's award-winning products are made in England from the best in organic, wildcrafted and fairly traded plant extracts and essential oils. United customers will enjoy formulations inspired by the scents of an English country garden, with playful names designed to lift spirits and relax travelers.  

"Soho House's Cowshed skin-care products – which received very positive feedback from customers and flight attendants – will be a fresh addition to the products and services we offer premium-cabin customers on United Airlines," said Tom O'Toole, United's senior vice president and chief marketing officer. "This is another step in enhancing our customers' experience in flight and on the ground."  

"This marks an exciting time for Cowshed. We are very proud of our humble beginnings in the English countryside more than 16 years ago and are looking forward to sharing Cowshed products with United passengers around the world," said Nick Jones, founder and CEO of Soho House & Co.

For a high-resolution photo of the new amenity kits, visit newsroom.united.com/cowshed.

Photo - http://photos.prnewswire.com/prnh/20150707/231460

 

Cowshed Onboard

The new United Global First and United BusinessFirst amenity kits will be available on long-haul international flights to and from the United States. The premium, earth-tone kits will contain Cowshed's moisturising hand cream, Lippy Cow Natural Lip Balm and Chamomile Refreshing Towelette. United Global First kits will also offer Cowshed's Quinoa Hydrating Daily Moisturiser and Jasmine Toning Eye Balm.

In addition, the kits will contain a variety of other items, such as socks and an eye mask – both with signature designs – tissue, ear plugs, a toothbrush, toothpaste and dental floss.

Meanwhile, premium-cabin lavatories on dozens of aircraft in United's international fleet will also offer Cowshed products, including Chamomile Refreshing Toner and Lavender Gentle Cleanser.

United Clubs and Lounges

Along with onboard availability, customers using United Club shower facilities at airports in Chicago, New York/Newark, Houston, Hong Kong, London and Tokyo, and travelers visiting the United Arrivals Lounge in San Francisco, may enjoy Cowshed's Cowlick Gentle Shampoo, Saucy Cow Softening Conditioner, Knackered Cow Relaxing Bath & Shower Gel and Knackered Cow Relaxing Body Lotion.

Cowshed's freshening hand wash and moisturising hand cream will also be available in those facilities and in United Global First lounges in Chicago, San Francisco, Washington, D.C., London, Hong Kong and Tokyo.     

Cowshed and MileagePlus

Additionally, beginning this fall through United's MileagePlus Exclusives, members of the airline's loyalty program will have the opportunity to bid on an escape to Soho House's Babington House, Somerset, in the United Kingdom. Members will later be able to bid on a stay at Soho Beach House, Miami. Both properties offer luxurious amenities, including Cowshed spas that MileagePlus members may experience first-hand for a rejuvenating getaway.

Customer Experience Investments

United continues to make significant investments in its customers' experience – from booking until travelers arrive at their destinations.  

The new amenity kits will be the airline's latest this year, following its second-edition commemorative amenity tins and PGA TOUR-themed amenity kits.

In addition to United's new partnership with Cowshed, the company has:

  • Revamped many of its largest airport terminals – including in Chicago, Houston, New York/Newark, San Francisco, Boston and London – to provide travelers an improved experience from the curb to the departure gate, with new and clearer signs, new restaurants and modern gate areas with power outlets throughout;
  • Debuted an all-new complimentary food menu for United Clubs, with customers currently enjoying the new fresh and healthy options at nearly two dozen United Clubs at the airline's continental U.S. hubs, and plans to expand the menu to other locations worldwide;
  • Launched significantly upgraded food and beverage service – including multi-course meals, complimentary beer and wine and a new option to purchase premium snacks – for customers in United Economy on many intercontinental flights; and
  • Introduced new fresh food menu items for sale in United Economy through the airline's Choice Menu Bistro on Board, including dishes developed in collaboration with The Trotter Project.  

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 373 airports across six continents. In 2014, United and United Express operated nearly two million flights carrying 138 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates nearly 700 mainline aircraft, and this year, the airline anticipates taking delivery of 34 new Boeing aircraft, including the 787-9 and the 737-900ER. United is also welcoming 49 new Embraer E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

About Cowshed

In 1998 our Soho House founder, Nick Jones, purchased Babington House; an 18 acre country estate in Somerset, England offering luxury accommodations, exquisite food and breathtaking views of the English countryside. A cow shed seems an unlikely origin for award-winning bath, body and skincare products, but that's exactly where ours were born. Cowshed opened its first spa in the old cow shed at Babington House over 16 years ago with products created to fit the unique Soho House personality for the enjoyment of our spa and House guests. Right from the start, the beautiful Victorian Walled Garden at Babington House inspired the ingredients used, our fragrances and our "Cowshed moods." Today, a little bit of Babington remains in every single Cowshed product with a unique herbal infusion sourced from our garden. Made in England, Cowshed's products contain a variety of organic ingredients, wildcrafted plant extracts and pure, high-quality essential oils, all harvested sustainably. Experience the tangible, therapeutic benefits of our expertly blended products to treat the mind, body and soul. All Cowshed products are suitable for vegetarians and are free from mineral oil, parabens, triclosan, phthalates, silicones, sukphates, petrolatum, GMO's, PEGS, Synthetic fragrances or dyes. As a part of Soho House & Co. we continue to expand our global reach with recent launches in Soho House Chicago, Soho House Istanbul and Soho House Farmhouse, Oxfordshire, with additional launches in Soho House Amsterdam and Soho House Barcelona to follow in 2016 and 2017. We have loved introducing Cowshed treatments and products to more and more customers around the world.

Logo - http://photos.prnewswire.com/prnh/20130404/MM89155LOGO

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

United Now Cleaning Flight Decks with UVC Lighting

August 06, 2020

CHICAGO, Aug. 6, 2020 /PRNewswire/ -- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

July 30, 2020

CHICAGO, July 30, 2020 /PRNewswire/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer. The United Automated Assistant is one of many recent innovations that have been developed to modernize the airline's service and create a more seamless experience for our customers. This launch follows another recently announced digital product that allows United customers on standby and upgrade lists to receive text notifications once they have been cleared and assigned a seat, saving them time and further limiting person-to-person interactions.


United Airlines Names Sasha Johnson Vice President Corporate Safety

July 24, 2020

CHICAGO, July 24, 2020 /PRNewswire/ -- United Airlines today announced that Sasha Johnson will become the company's Vice President of Corporate Safety following Michael Quiello's retirement from United, effective October 1. Johnson, who currently serves as United's managing director of International Regulatory and Policy, will report to United's Chief Operations Officer Jon Roitman.

United Extends Mask Requirements to Airports

July 22, 2020

CHICAGO, July 22, 2020 /PRNewswire/ -- United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place. This will be effective for all customers traveling on and after July 24 regardless of when their ticket was purchased. United also will strengthen its mask exemption policy by only excluding children under the age of two. If a passenger believes that there are extraordinary circumstances that warrant an exception, they should contact United or speak to a representative at the airport.

United Airlines Took Industry-Leading Steps to Manage Historic Impact of COVID-19 in Q2

July 21, 2020

CHICAGO, July 21, 2020 /PRNewswire/ -- United Airlines (UAL) today announced second quarter 2020 financial results, the most difficult financial quarter in its 94-year history, with a net loss of $1.6 billion, and an adjusted net loss¹ of $2.6 billion. Total operating revenues were down 87.1% year-over-year, on an 87.8 percent decrease in capacity year-over-year. The company's total liquidity as of the close of business on Monday, July 20, 2020 was approximately $15.2 billion. United now expects liquidity at the end of the third quarter to be over $18 billion.

United Airlines to Maximize Ventilation System During Boarding and Deplaning

July 20, 2020

CHICAGO, July 20, 2020 /PRNewswire/ -- United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding and deplaning process, helping further reduce the spread of COVID-19. In combination with the HEPA filters, the air conditioning and pressurization system onboard United's mainline aircraft recirculates the air every 2-3 minutes and removes 99.97% of particles – including viruses and bacteria during both ground and air operations – making the air onboard a plane significantly cleaner than what people typically experience in restaurants, grocery stores, schools or even some hospitals. United pilots and ground staff are working to implement this new procedure for mainline aircraft beginning July 27.

United Airlines Named a Top Company for Disability Inclusion for Fifth Consecutive Year

July 15, 2020

CHICAGO, July 15, 2020 /PRNewswire/ -- United Airlines was recognized for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion with a perfect score of 100 on the 2020 Disability Equality Index (DEI). The 2020 DEI measured United's inclusion criteria including: culture & leadership; enterprise-wide access; employment practices; community engagement and supplier diversity.

United Airlines to Hold Webcast of Second-Quarter 2020 Financial Results

July 07, 2020

CHICAGO, July 7, 2020 /PRNewswire/ -- United Airlines will hold a conference call to discuss second-quarter 2020 financial results on Wednesday, July 22, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its second-quarter earnings release and third-quarter investor update after market close on Tuesday, July 21.

United Airlines Further Expands International Schedule: Adds New Service Between Chicago and Tel Aviv

July 07, 2020

Chicago, July 6, 2020 – United Airlines today announced it is further expanding its international schedule in September with new nonstop service three days a week between Chicago O'Hare and Tel Aviv's Ben Gurion International Airport. United also announced it is reinstating service between Chicago and Hong Kong as well as between Los Angeles and Sydney.

Scroll to top