A California Year in Review - and a Look Ahead - United Hub

A California year in review — and a look ahead

By Janet Lamkin, January 24, 2019

We appreciate all the feedback we've been receiving from California customers like you — it led to an amazing 2018 and has helped as we prepare for what's next.

Growing the possibilities

In 2018, we announced our largest ever international network expansion from San Francisco — we'll offer flights to Melbourne, New Delhi, Seoul and more this year. We're also adding flights between Los Angeles and more than 15 U.S. cities that aren't served by any other airline.

Creating the experience you want

A great travel experience starts with a great airport experience. We now have beautiful United Polaris® lounges in Los Angeles and San Francisco — both spaces have luxurious shower suites, private daybeds, and California-inspired artwork, food and beverages.

And last year, we began a partnership with The Private Suite to offer private security screening, an intimate lounge and more to select travelers at LAX. United is the only airline with this partnership.

Leading in environmental issues

At the Global Climate Action Summit in San Francisco this past September, we became the first U.S. airline to commit to reducing our greenhouse gas emissions by 50%. As part of that commitment, we flew from San Francisco to Zurich with a blend of biofuel and conventional jet fuel — the longest-ever transatlantic flight with that biofuel volume. We're also investing more than $30 million in Fulcrum BioEnergy, a California-based producer of sustainable fuel.

Connecting with you

We're committed to updating you in the ways you want to hear from us. When there's weather in California that affects your flight, we're keeping you informed with real-time info through our United app and beyond.

We can't wait to hear more from you in 2019 — and to give you more as the year goes on.

All the best,

Janet Lamkin

President, California

United Airlines

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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