United Captain Retraces Historic D-Day Flight - United Hub

United captain retraces historic D-Day flight

By Matt Adams, June 06, 2019

They came through the clouds from across the English Channel, dozens of Douglas C-47s in tight formation, just as they had 75 years earlier, when the low hum of their propellers signaled the coming liberation of Europe.

As the squadron soared over the beaches of Normandy in France, a swarm of dark specks suddenly appeared beneath them, silhouetted against the bright sky. Hundreds of men and women wearing period-correct parachutes and World War II uniforms drifted down from the planes toward the original drop zones the Allies used on D-Day in 1944.

Captain Steve Craig pictured with the C-47 aircraft he flew over the beaches of Normandy, France

With the last parachutist clear, the aircraft proceeded eastward to Caen, France. San Francisco-based 787 Captain Steve Craig, who piloted one of the C-47s, looked down upon the rolling green meadows below, where the Battle of Normandy had raged following D-Day, and tried to imagine it as it was all those years ago.

This flight was a dream come true for Steve, an aviation history buff with a keen interest in old warbirds. He earned his chops flying Douglas DC-3s, the civilian version of the C-47, back in the 1980s, transporting crates of fish between Seattle and Anchorage, Alaska, and to hear him tell it, that plane was his first love. Even after joining United as a pilot in 1990, he sat for check rides on the DC-3, and today he is one of perhaps 100 pilots in the United States still qualified to fly the aircraft.

That put him in a unique position when, several months ago, private DC-3 and C-47 owners were finalizing plans for a Normandy flyover commemorating the 75th anniversary of D-Day. Hundreds of C-47s had transported thousands of paratroopers from England to Normandy during the invasion, making it the plane most synonymous with D-Day. Now, they needed pilots like Steve so they could fly once more.

The mission was known as Daks Over Normandy, "Dak" being short for "Dakota," which is what the British called the C-47 (in the U.S. it was known as the "Skytrain"). Starting late last month, roughly 30 Daks from around the world converged upon the Duxford Aerodrome, an airfield in Cambridgeshire, England, for a military aircraft show. On the night of June 5, they departed for France, following the same flight path and schedule Allied airmen used on D-Day, arriving over Normandy early on the morning of June 6.

The aircraft Steve flew, tail number N341A, was actually designated as a C-41 during World War II, which was a version of the C-47 modified for VIP travel. It was one of two identical aircraft that U.S. General Henry "Hap" Arnold used as aerial command posts in the theater.

Polished silver aluminum, with a red-and-white tail rudder, it was delivered to U.S. Army Air Command in 1939 and subsequently based at Bolling Army Airfield in Washington, D.C., before serving overseas. Knowing his reputation and experience with this kind of aircraft, the C-41's owner contacted Steve this past February and arranged for him to fly the plane in the Daks Over Normandy event.

Steve's journey started in Oakland, California, where N341A resides, on May 26. It took him seven days, with all the fuel stops, to make the trip to Duxford, where he arrived on June 1. Once there, he had a few days to take care of general maintenance while the aircraft was on display before departing for the historic flight over the channel, the largest single gathering of Dakotas since the war.

ABC News correspondent David Kerley covered the Daks Over Normandy flyover, highlighting the efforts that made it possible. Click here for the video. You can also relive Steve's trip through his blog here.

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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