CEO Oscar Munoz Receives Communicator of the Year Award - United Hub
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CEO Oscar Munoz: 'Communicator of the Year' award belongs to all 90,000 employees

By Matt Adams, March 17, 2017

At its annual awards ceremony last night, PRWeek, the world's leading public relations publication, presented United CEO Oscar Munoz with its coveted Communicator of the Year Award in recognition of his embracing earnest, open communication with employees and customers as a catalyst for change at United.

In addition to Oscar's award, our Corporate Communications and Government and Regulatory Affairs teams took home the trophy for Best Public Affairs Campaign of the Year for their work in securing our Havana routes from New York and Newark and Houston, and the public relations push leading up to the inaugural flights to Cuba last year.

For the Communicator of the Year award, PRWeek annually nominates a figure outside the public relations field who has demonstrated outstanding communication skills, often amid difficult circumstances. In an article published last week, PRWeek detailed its reasons for selecting Oscar:

"Munoz has shown himself to be a smart, dedicated, and excellent leader who understands the value of communications. His ability to connect and share with employees his vision for the airline, and get them to rally behind it, is a key reason PRWeek named him 2017 Communicator of the Year."

Employees in library after awards

Oscar perhaps best summed up that philosophy in his remarks when he accepted the award on behalf of every one of United's 90,000 employees, saying that, "Communication and communication strategy is not just part of the game, it is the game."

In years past, PRWeek has recognized global communications and thought leaders such as Malala Yousafzai, the Pakistani women's education activist; Pete Frates, the former Boston College baseball star who created the popular "Ice Bucket Challenge" after being diagnosed with ALS; Edie Windsor, the influential LGBT rights advocate; and Clementa Pinckney, the late South Carolina senator and pastor who was killed in the 2015 Charleston church shooting.

To accept the award with him, Oscar invited five Newark-based employees to represent the entire United family; those included Ramp Service Employee Dave Broking, Flight Attendant Atchara Dejsaibua, Flight Attendant Maurya Coito, First Officer Nathalie Hacken and First Officer Mike Bangma. Also on hand were representatives from United's Corporate Communications, Government and Regulatory Affairs and Human Resources.

In addition to the two awards, and against fierce competition, we received an honorable mention and a respectable second place finish for Best Corporate Brand Campaign of the Year.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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