Connecting Orlando survivors and victims’ families to once-in-a-lifetime tribute - United Hub

Connecting Orlando survivors and victims’ families to once-in-a-lifetime tribute

By The Hub team, July 12, 2016

The TODAY show hosted Jennifer Lopez and Lin-Manuel Miranda, who performed their newly released song, “Love Make the World Go Round" on Monday, July 11th.

The single is a tribute to those affected by the Pulse Nightclub shooting with sales benefiting survivors of the tragedy. To ensure those who were most deeply impacted by this tragic event could be in the audience, United flew more than 50 survivors and family members of the victims to New York to attend the concert.

In addition, ten employees from our Special Assistance Team were flown to New York this weekend to attend the concert, as recognition for their assistance in coordinating travel for the victims' family members. The Special Assistance Team even greeted the survivors and families from Orlando as they arrived at the airport.

“Being a part of this team showed me what United stands for," said Special Assistance Team Lead Traci Houck. “I am beyond proud to work for this company. We are all part of a corporate family that does the right thing in tragic circumstances. The members of this team came together as strangers but left Orlando 'United.'"

Several hundred people joined the survivors and family members around the stage outside of NBC studios in Rockefeller Center, waving rainbow-colored flags in a show of solidarity with the LGBTA community in the aftermath of the tragedy.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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