A Chance Encounter in the Air, Happily Wed After - United Hub
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United in the air turns happily ever after

By The Hub team, July 14, 2017

Shortly after boarding his flight on July 5, 2014, customer Jake Guthrie's life changed forever. He was on his way home from vacation, and so was his seat mate. "It was by pure fate and a chance encounter that we happened to be seated next to each other," Mr. Guthrie recalled. "We hit it off so well on our flight that I asked her on a date."

That date went very well and so did the next one and all the others after that. Fast forward three years, and his seat mate is now his wife. They married on July 3, and choosing United for their honeymoon to Hawaii was a no-brainer.

"Since United will always be a part of our lives, we decided it was only fitting that we started our honeymoon the same way we first met," Mr. Guthrie said. "United will always be the reason our relationship took off."

Considering how they first met, we decided it was only fitting that we provide them an extra special experience on their way to the Hawaiian Islands. Los Angeles International Airport, Customer Care, Inflight Services, Flight Operations and Global Services team members worked together to recognize the newlywed couple on board. Their seats were decorated and came with a box of Godiva chocolates, a bottle of champagne and a United history book. We handed out "love is in the air" cookies to each customer and Los Angeles based Chief Pilot Alberto Diaz came on board to personally congratulate them.

Newlyweds Jake and Terry fly to their honeymoon on United

"Kudos to all of you who went above and beyond to celebrate these customers' honeymoon flight and really make it as memorable as possible," Customer Contact Centers Vice President Sharon Grant said. "We are literally connecting people and uniting the world!"

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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