United Customers Can Help Clean the World - United Hub

United customers can help us clean the world

By The Hub team

Updated October 23, 2018

Through our Clean the World program, we are honored to be receiving an "Airports Going Green" award on November 6. So far in 2018, we have assembled 49,000 new hygiene kits with items from unused amenity kits. Throughout the year, we have teamed up with Clean the World multiple times to host hygiene kit-building events.

Our hubs in Newark, Chicago, San Francisco and Los Angeles came together earlier this year to assemble 15,000 hygiene kits with items from unused amenity kits. We held a kit building event at the Outside Lands concert in San Francisco, concert-goers helped assemble 2,000 kits. Additionally, we held an event this month at our Washington DC hub creating more than 1,500 kits, which will be donated to help those who were impacted by recent hurricanes in the southeastern United States. Not only kits, but we've also donated 800 blankets to Clean the World to help those affected by Hurricane Michael. Learn more about how we're making a difference in our community and around the globe in partnership with Clean the World.

Uniting for a healthier world

Hand sanitizer, facial cleanser, toothpaste — while our customers love these items we provide in our premium cabin amenity kits, sometimes they leave them behind without using them. Now, we'll be able to donate the discarded items to those in need around the globe through our partnership with Clean the World.

Once the discarded hygiene products are collected, the innovative non-profit organization refurbishes and distributes them to those in need, leading to the prevention of millions of hygiene-related deaths each year, and a reduced morbidity rate for hygiene-related illnesses, while also reducing environmental waste.

Clean the World works with thousands of hotels around the globe, but United is the first airline to partner with the organization. "We are excited to partner with United and eager to include the airline's amenity kit items among the gifts of good health our hygiene kits provide to children and their families around the world," said Shawn Seipler, Clean the World founder and executive director.

Hygiene Kits Almost Ready to Go

We began collecting unused amenity kit items from our hub airports for distribution to Clean the World facilities in June 2016, but began collecting and tracking through a pilot program in late 2015, and since we have collected more than 137,386 pounds of material that otherwise would go to landfills. Through the program we expect to collect 50,000 pounds of material annually and we have collected 45,000 pounds of material through September thus far. By working with Clean the World, we are putting items from our unused amenity kits into the hands of the people in our local communities, and around the globe, who need them most. We're uniting for a healthier and cleaner world.

"Being a responsible and sustainable airline means more than investing in products and services that reduce our impact on the environment," said Maria Walter, United's managing director of product development and brand management. "It means working directly with our employees and partners to improve the lifecycle of those products and the communities we serve."

Visit United Eco-Skies for more information on our commitment to the environment.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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