The Day Off: Boulder, Colorado - United Hub

The day off: Boulder, Colorado

By The Hub team

Story by Lauren Vespoli | Hemispheres, August 2018

While Boulder has a reputation for being a crunchy college town, it's also a rising tech hub that's home to a new $131 million Google campus, Twitter and IBM offices, and a National Oceanic & Atmospheric Administration lab and National Weather Service forecast center. No matter what business brings you to Boulder, here's how to make the most of your day off.

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9 a.m.

Start with breakfast at Santo, where Top Chef winner Hosea Rosenberg offers a menu that celebrates the cuisine of Northern New Mexico. Haute dishes such as mezcal- cured salmon tostadas are reserved for weekend brunch, but takeout breakfast burritos—stuffed with eggs, tater tots, beans, and red and green chiles—are available weekday mornings.

Breakfast burrito at Santo in Boulder.

10 a.m.

Get a hike in at Chautauqua Park, which offers 40 miles of trails through the jagged Flatiron Mountains. Follow the Woods Quarry trail to take in sweeping views of the city below from one of the stone “chairs" that were built by other enterprising hikers.

1:30 p.m.

Refuel at the ornate Dushanbe Teahouse, which was given to Boulder in 1998 by sister city Dushanbe, Tajikistan. Look up for the mesmerizingly intricate Persian-style ceiling carvings, which are the handiwork of more than 40 Tajik artists, and be sure to order the plov, a traditional rice dish, along with one of the more than 80 teas on offer from around the world.

Dushanbe Teahouse in Boulder, Colorado

3 p.m.

On the four-block pedestrian Pearl Street Mall, browse hygge-approved home goods at Alpine Modern and hand-made leather bags at by elke, where you can watch Elke Bergeron craft her limited-run collections.

Leather bags at by elke at Pearl Street Mall in Boulder

5:30 p.m.

For happy hour, head to Rayback Collective—a food truck park/food hall inside a former plumbing supply building—and order a flight of Rowdy Mermaid Kombucha, including flavors such as Alpine Lavender and Savory Peach. According to Rowdy Mermaid founder Jamba Dunn, Boulder's altitude and climate make for less acidic, more drinkable kombucha.

Rayback Collective, Boulder, Colorado

8 p.m.

While not a white-tablecloth type of town, Boulder is home to one of Colorado's most decorated restaurants: two-time James Beard Award winner Frasca Food and Wine, which celebrates the cuisine of Friuli, a mountainous region in northeast Italy. The pillowy agnolotti, served with fontina and truffle, is a must. (If you can't get a reservation, opt for a wood-fired Neapolitan pizza next door, at the Frasca team's Pizzeria Locale.)

Pasta at Frasca Food and Wine in Boulder

10 p.m.

End the night with s'mores around the fire at Basecamp Boulder, a hip reimagining of a mountain lodge with 50 rooms and an in-house bouldering wall.

Basecamp Boulder in Boulder, Colorado

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How to change your flight, or cancel and rebook later

By The Hub team , April 04, 2020

We know people are taking a second look at their travel plans right now. If you're scheduled to travel March 10 – May 31, 2020 and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. This is in addition to our previous waiver, which waives all change fees – domestic and international – for tickets purchased March 3 – April 30, 2020. This is available for any of United's published nonrefundable fares. If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. These electronic travel certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen.

Eligible travelers on domestic flights and international tickets can request a refund on or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19.

Certain tickets cannot be changed on or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline for changes.

Follow the steps below to stay up to date, change or cancel your flight.

Change your current flight:

  1. On the homepage, select "My Trips" and enter your flight information to retrieve your flight.
  2. Select "Change flight" and then "Edit" to make the following changes:
    • Date of travel or destination
    • Add a flight
    • Remove a flight
  3. Select "Continue" and choose a new flight option
  4. Continue through booking to confirm your new flight

Note: The change fee will display as waived, but any difference in fare may apply.

Cancel your flight and rebook later:

  1. On the homepage, select "My Trips" and enter your reservation information to retrieve your flight
  2. Select "Cancel flight"
  3. Confirm flight cancellation
  4. If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.

Canceling or changing an award flight:

When you select "Cancel flight," you will have the option to cancel your award reservation and redeposit the miles or to cancel your award reservation and use those miles for another trip in the future.

*We're currently experiencing heavy traffic to If you experience an error while trying to change or cancel your flight, please try again later.

Click through the slideshow below for more detailed instructions:

​Start on the United homepage: ​

User can select 'My Trips' on the homepage widget to find and retrieve their reservation.

  • If you're not signed in or you're a guest user, enter your confirmation number and last name.
  • If you are signed in, you can select a trip from your current trips or select the 'Find another trip' link.

Working to bring people home – repatriation flights underway

By The Hub team , April 03, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 68 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 9,200 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

United Zoom backgrounds for AvGeeks

By The Hub team , April 02, 2020

Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris® seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).

  1. Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
  2. Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
  3. From here select, "choose virtual background" to upload your uniquely United photo.

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