The Day Off: Seattle - United Hub

The day off: Seattle

By The Hub team

Story by Justin Goldman | Hemispheres, September 2018

Seattle is arguably America's original tech hub, and Amazon's boom—the company is projected to occupy over 20 percent of the office space here within the next five years—continues to raise that profile. Fortunately, if you have a day off in the Emerald City, Seattle is also on the short list of the country's most beautiful, livable places.

9 a.m.

Start your day by ducking flying salmon at the recently expanded Pike Place Market, where breakfasts range from sweet (at the many cherry stands) to sausage gravy (at Honest Biscuits).

Public Market in Seattle, Washington

11 a.m.

The Pacific Northwest's two favorite sons were both guitar-smashing rock stars who played lefthanded and died at age 27. Get a little more experience with Jimi Hendrix and Kurt Cobain at the Frank Gehry–designed Museum of Pop Culture, which has exhibits on both music legends. Strum a few chords yourself in the interactive Sound Lab's jam booths—but resist the urge to light your ax on fire.

1 p.m.

For lunch, stake out a table at the Taylor Shellfish Farms oyster bar in hip Capitol Hill. The bivalves, all of which are raised on Taylor's farms in Washington and British Columbia, are divine, as is the sashimi-style geoduck, but if you're a seafood lover, your life isn't complete—seriously—until you taste the cracked-to-order Dungeness crab.

Taylor Shellfish Farms oyster bar in Capitol Hill, Seattle

3 p.m.

Visit northwestern Seattle's Scandinavian-American hub, Ballard, where the new Nordic Museum opened in May. Come for the replica Viking ships; stay for the contemporary art, including Migration, Faroese artist Tróndur Patursson's flock of stained-glass birds.

Nordic Museum

5 p.m.

Flit over to neighboring Fremont for happy hour at the new Stampede Cocktail Club. If it's sunny, sip a Memory Blade (bourbon, apricot, honey, ginger, and lavender) on the porch; if the skies grow dark, keep your outlook bright in the tropical-wallpapered interior.

Wallpaper interior of the Stampede Cocktail Club.

7 p.m.

Brave the line for the elevated soul food at JuneBaby, which the James Beard Foundation named the best new restaurant in America this year. The kitchen is most famous for its Sunday fried chicken, but if you happen in on another day, the catfish with white grits, spinach, and fiddlehead ferns makes for a tasty consolation prize.

Fried chicken at JuneBaby

10 p.m.

Even Seattle's ultra-strong coffee won't keep you going forever, so turn in back downtown, at the Hotel Theodore. Boutique brand Provenance reimagined the 1929 Hotel Roosevelt and reintroduced it to the city (on a first-name basis) last year. Take a moment to look at the vintage airplane blueprints on your wall, and to appreciate how the Emerald City combines science, industry, and creativity better than just about any other.

Aerial view of Hotel Theodore

Search flights

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

By United Newsroom, August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at

And be sure to check out Daniel's podcast The Special Chronicles.

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