Why United Is Adding 24 Gates at Denver Airport - United Hub

Why we're adding 24 gates at Denver International Airport

By The Hub team, February 07, 2020

As Vice President of United Airlines' team at Denver International Airport and a Colorado native, I am incredibly proud of our latest milestone here in the Mile High City. This morning, United CEO Oscar Munoz and Mayor Michael B. Hancock signed an agreement to increase our footprint at Denver International by 24 gates over the next two years.

Denver is our fastest growing hub and a focal point of our efforts to expand United's unmatched route network – one that connects Coloradans to more places than any other airline in the world. This means easier opportunities to go to more destinations, both domestically and internationally, than ever before. Last year alone we introduced service to Frankfurt, added direct flights to London and surpassed 500 daily departures – a record for United in Denver. And now, thanks to overwhelming support from the city, community leaders and our customers here in Denver, United will be able to offer more opportunities than ever for our customers to get to that important business meeting, family wedding or home to loved ones.

Just four years ago, United was operating approximately 400 flights from Denver. Since then, that number has climbed 22% and could reach as high as 700 daily flights by 2025 – growth that will continue to be fueled in large part by local demand for domestic and international service. Take our highly successful London, Frankfurt and Tokyo flights, for instance. In June, United will start flying larger aircraft – the Boeing 787-9 Dreamliner – on these routes, adding nearly 100 daily seats each way to these popular destinations. Additionally, with more than 4,000 premium seats available on United, our customers have the most options to travel in comfort from Denver.

But at United, we also know that it takes more than comfort, convenient flights and global reach to earn the trust and loyalty of local travelers. It takes excellent service and reliability as well. And for the past 59 straight months, United beat out our top competitor in on-time departures from Denver. Moreover, despite operating twice as many flights, United had fewer cancellations the last two years than Denver's second-largest airline.

United is also proud of the more than 7,000 local employees who are deeply committed to delivering an exceptional travel experience to every one of our customers, on every flight, every day. That employment presence extends to our Denver flight training center as well – the largest facility of its kind in the Western Hemisphere that hosts more than 12,000 of United's aviators each year.

At United, there is a shared purpose that drives us to create the best airline for everyone we serve: Connecting people, uniting the world. We feel privileged to pursue that purpose here in Denver, and we take pride in the positive role United will continue to play in our great city, and in the lives of the customers here we so proudly fly.

Steve Jaquith

Vice President Denver Hub, United Airlines

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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