Adventures of 'diners, drive-ins and dives' - United Hub
Employee Travel Blog

Adventures of 'diners, drive-ins and dives'

By The Hub team, September 22, 2017

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

On Sept. 16, Bill marked his 600th "Triple D" visit when he dined at The Carving Room Kitchen and Bar in Washington, D.C.

Having finally found The Smoking Swine food truck and getting to my 599th "Triple D" visit, I was ready to get to my 600th! Guy visited a few places in D.C. that I had been saving so that I could do my 600th at one of them and invite friends to help me celebrate.

There was one place that I had really wanted to visit as soon as I saw their "Triple D" episode. The Carving Room Kitchen and Bar is in northwestern Washington, D.C., at the corner of 4th Street and Massachusetts Ave., and I sent an email asking if they would be interested in hosting a group of about 15 for my 600th visit on a Saturday, Sept. 19. A few days later, they responded and said that they would love to host my 600th visit. As the day approached, I had planned to drive into D.C. and park on the street near the restaurant, but there were reports of rallies or protests in the city so I decided to meet with some friends in Tysons, Virginia, and take the Metro to the Judiciary Square Metro stop, which is only about a 4-5 minute walk to the restaurant.

The Carving Room is a medium-sized restaurant with indoor and outdoor seating. The owners, Rachel and Oded, set up a special table for us and put up balloons around the table and also had special gold balloons that made the number 600, a really nice surprise. They greeted us as we entered the restaurant and made all of us feel at home.

I was so flattered that my friends came to help me celebrate this milestone visit. Dave, Sue, Barry, Nancy, Trish, Stephanie and Amy are great friends that I see throughout the year, and they are very special to me. Phil is a friend that I hadn't seen since high school and had been wanting to do a "Triple D" visit with. One of my "Triple D" Facebook friends, Sebastian, whom I had never met in person, came from New Jersey to help celebrate! I was flattered that he and Karen came, and this was Seb's 390th "Triple D" visit.

The Carving Room specializes in all types of meats, and everything is made in house. On their episode, they made their famous cigar appetizers and also featured some of their cured meat sandwiches and fresh-cut hamburgers. All of us at the table decided to get a couple of orders of the cigar appetizers, which are cigar-shaped spring rolls stuffed with all types of the meats they cure on site. Each order had six cigars; two stuffed with chorizo with a salsa dipping sauce, two stuffed with corned beef with a Russian dressing dipping sauce and two classics that were filled with Moroccan ground beef with a lemon yogurt dipping sauce. All were delicious, and the chorizo had a nice spice bite.

All of us then ordered from the restaurant's huge choice of sandwiches and at least a dozen sides. I chose the roast lamb on ciabatta with bacon-cheese fries on the side and a pickled veggie garnish. Everyone tried something different, and it all looked delicious! My sandwich was great! It had pickled cucumbers, pickled onions and a lemon yogurt sauce, which didn't overpower the sandwich but enhanced it. The huge portion of fries was excellent! Everyone just raved about their meals.

As we were finishing, Oded and Rachel came over to see how we enjoyed everything, and I got both of them, along with our server Alicia, to sign my "Triple D" book. I was also able to get one of the other restaurant diners to take pictures of our group.

Just before we left, Oded and Rachel presented me with a T-shirt from The Carving Room and a beautiful carving board labeled "Bill's 600th Triple D visit at The Carving Room Kitchen and Bar." What a great surprise, it's a gift that I will always treasure!

I was just so happy with the warm and wonderful service that Rachel, Oded and the staff gave to me and my wonderful friends. As we left, I was asked by more than a few what number 601 will be... I don't yet know, but there will be more! This has been a wonderful journey. I have met so many great people, some of whom have become friends, and I have also been able to reconnect with old friends along the way. All I can say is that I am truly blessed!

Interested in reading more about Bills's dining adventures? Check out his blog, Diners, Drive-ins, and Dives" Adventures".

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

By United Newsroom, August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

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