Adventures of 'diners, drive-ins and dives' - United Hub
Employee Travel Blog

Adventures of 'diners, drive-ins and dives'

By The Hub team, September 22, 2017

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

On Sept. 16, Bill marked his 600th "Triple D" visit when he dined at The Carving Room Kitchen and Bar in Washington, D.C.

Having finally found The Smoking Swine food truck and getting to my 599th "Triple D" visit, I was ready to get to my 600th! Guy visited a few places in D.C. that I had been saving so that I could do my 600th at one of them and invite friends to help me celebrate.

There was one place that I had really wanted to visit as soon as I saw their "Triple D" episode. The Carving Room Kitchen and Bar is in northwestern Washington, D.C., at the corner of 4th Street and Massachusetts Ave., and I sent an email asking if they would be interested in hosting a group of about 15 for my 600th visit on a Saturday, Sept. 19. A few days later, they responded and said that they would love to host my 600th visit. As the day approached, I had planned to drive into D.C. and park on the street near the restaurant, but there were reports of rallies or protests in the city so I decided to meet with some friends in Tysons, Virginia, and take the Metro to the Judiciary Square Metro stop, which is only about a 4-5 minute walk to the restaurant.

The Carving Room is a medium-sized restaurant with indoor and outdoor seating. The owners, Rachel and Oded, set up a special table for us and put up balloons around the table and also had special gold balloons that made the number 600, a really nice surprise. They greeted us as we entered the restaurant and made all of us feel at home.

I was so flattered that my friends came to help me celebrate this milestone visit. Dave, Sue, Barry, Nancy, Trish, Stephanie and Amy are great friends that I see throughout the year, and they are very special to me. Phil is a friend that I hadn't seen since high school and had been wanting to do a "Triple D" visit with. One of my "Triple D" Facebook friends, Sebastian, whom I had never met in person, came from New Jersey to help celebrate! I was flattered that he and Karen came, and this was Seb's 390th "Triple D" visit.

The Carving Room specializes in all types of meats, and everything is made in house. On their episode, they made their famous cigar appetizers and also featured some of their cured meat sandwiches and fresh-cut hamburgers. All of us at the table decided to get a couple of orders of the cigar appetizers, which are cigar-shaped spring rolls stuffed with all types of the meats they cure on site. Each order had six cigars; two stuffed with chorizo with a salsa dipping sauce, two stuffed with corned beef with a Russian dressing dipping sauce and two classics that were filled with Moroccan ground beef with a lemon yogurt dipping sauce. All were delicious, and the chorizo had a nice spice bite.

All of us then ordered from the restaurant's huge choice of sandwiches and at least a dozen sides. I chose the roast lamb on ciabatta with bacon-cheese fries on the side and a pickled veggie garnish. Everyone tried something different, and it all looked delicious! My sandwich was great! It had pickled cucumbers, pickled onions and a lemon yogurt sauce, which didn't overpower the sandwich but enhanced it. The huge portion of fries was excellent! Everyone just raved about their meals.

As we were finishing, Oded and Rachel came over to see how we enjoyed everything, and I got both of them, along with our server Alicia, to sign my "Triple D" book. I was also able to get one of the other restaurant diners to take pictures of our group.

Just before we left, Oded and Rachel presented me with a T-shirt from The Carving Room and a beautiful carving board labeled "Bill's 600th Triple D visit at The Carving Room Kitchen and Bar." What a great surprise, it's a gift that I will always treasure!

I was just so happy with the warm and wonderful service that Rachel, Oded and the staff gave to me and my wonderful friends. As we left, I was asked by more than a few what number 601 will be... I don't yet know, but there will be more! This has been a wonderful journey. I have met so many great people, some of whom have become friends, and I have also been able to reconnect with old friends along the way. All I can say is that I am truly blessed!

Interested in reading more about Bills's dining adventures? Check out his blog, Diners, Drive-ins, and Dives" Adventures".

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

Making every step of the travel journey safer for you

By United Airlines, April 22, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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