By the numbers: United Disaster Relief Efforts - United Hub

By the numbers: Customers and employees give $6.1 million towards disaster relief efforts

By United Airlines, September 15, 2017

Despite the devastation, acts of kindness are shining through; from our employees to millions of people across the country contributing to relief efforts, humanity is showing its best self. View the infographic below to see a breakdown of our relief efforts so far. If you'd like to contribute, donations are being accepted until September 30.

Harvey and Irma Relief: By the numbers

(All numbers are for combined relief efforts)

  • $6.1 million grand total in-kind and cash donations from customers & employees
    *includes $1 million from Oscar to United We Care
  • 24 humanitarian and relief flights
  • 500,000 lbs of cargo

    • Food
    • Water
    • Medical
  • 30,000+

    amenity kits

  • 15,000


  • 2,000


  • $2.8 million+ in donations from customers & employees
    *includes United’s $300,000 match
  • $738,182+ raised by employees for United We Care
    +Up to $1 million personal match from Oscar
  • $25,000 donation to Humane Society of the U.S.
  • 4.9 million Charity Miles donated to our disaster relief partners
  • 1,156 displaced employees flown between ORD and IAH
  • 400+ employees flown into IAH to help

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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