Discover Hilton Head Island - United Hub

Discover Hilton Head Island

By The Hub team

Voted America's favorite island for a reason, Hilton Head has everything you need for the ultimate escape from the real world. Enjoy easy days on one of the many beaches, at one of the world-class golf courses and tennis courts, learning about the rich history or simply adapting to the leisure-paced lifestyle of the locals. The Lowcountry region in South Carolina has something for everyone.

Welcome to Hilton Head.

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The basics

The best time to visit and getting around the city

Thanks to its location, it's hard to choose a bad time to visit Hilton Head. Though if you visit in April-May or September-October, you'll notice fewer crowds and temperatures averaging in the mid-70s and 80s. In the spring, the water sport rentals will have just opened for the season, from parasailing to kayaking. If you visit in April, you may be able to catch the RBC Heritage PGA golf tournament. Hilton Head doesn't have your typical fall weather, making it a great time to visit. Summer weather lingers so you can still swim. Because the leaf colors don't change, you can enjoy instead an array of fall colors in the sunset each night.

The only drawback of visiting during the late summer and fall months is hurricane season. Hurricanes and tropical storms rarely hit the island, but they tend to be close enough that the island experiences some rain. If you're visiting around this time, be sure to pack a raincoat.

Getting around the city:

The island may be small, but it's still scattered enough that you'll want to bike or drive while exploring the town. There's little to no public transportation. Thanks to its renewed emphasis on environmental tourism, you're sure to notice plenty of bikers and the new bike paths that trace the island. You can rent a bike for around $30 a week. Another option is renting a car. Most attractions are spread out, so having your own car will offer you the most convenience.

Experiences

The town's main attractions are the pristine beaches, golf, with 24 world-class golf courses, and the vibrant history — with the environment at the center of everything.

Twelve miles of beaches makes Hilton Head an ideal destination for anyone looking to relax in the sand. One of the most popular beaches is Coligny Beach Park, due to its location and the multiple beach bars that line the water. If you're looking for beaches that are a little less touristy and more secluded, make your way over to Adler Lane or Burkes Beach.

This island is a golfer's paradise, which is why many flock to here to tee off and test out their skills on one of the many championship courses. If golf isn't your sport, perfect your backhand at one of the 350 tennis courts on the island instead.

If you're looking to do a little more than relax on the beach or play a round of golf, spend the day in the charming Harbour Town. Visit the 90-foot red-and-white striped lighthouse that offers incredible views of the water and town from the top. And if you have the time, head over to the marina and embark on a dolphin viewing tour.

Learn more about the South Carolina's Lowcountry at the Coastal Discovery Museum. Here you'll gain an understanding of the region's history and interesting ecology. Wander through the butterfly enclosure, take a tour to learn about the marine life or visit the wild horses of the island left by Spaniards many centuries ago. Those who also love to explore and experience wildlife first hand should visit Pinckney Island National Wildlife Refuge, about a half mile from Hilton Head.

Food & drinks

Being on the water, it makes sense that seafood is a staple item for restaurants in this town. From high end dining to local favorites, you'll have plenty of restaurants to choose from. If you're looking to enjoy a nice dinner on the water at sunset, check out Old Oyster Factory, Hudson's Seafood House on the Docks and ELA's. With a contemporary feel, live music and a chic bar, this award-winning restaurant in Shelter Cove Harbour is perfect for a casual dinner or a romantic evening out. No table disappoints at Hudson's because they all offer incredible views of Port Royal Sound. By employing one of the only two remaining fishing fleets on Hilton Head, you're guaranteed fresh seafood truly brought from sea to table. Many of these restaurants on the water can book up quickly so be sure to make reservations in advance.

Don't forget to try some of the local favorite dining spots either. If you're looking for Lowcountry-inspired cuisine and incredible seafood, head over to Skull Creek Boathouse, an open air restaurant with an extensive wine and cocktail menu – perfect for a long, relaxing dinner. You'll enjoy an exquisite view and an even better dining experience. The Salty Dog Café is a must when it comes to the Hilton Head food scene. Here you'll have an authentic dining experience with fresh seafood and a family-friendly atmosphere.

Getting there

Book a flight from multiple U.S. cities to Hilton Head Island Airport (HHH), which is right on the island and only approximately 5 miles from all of the Island resorts. To book your trip visit united.com or download the United app.

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Working to bring people home – repatriation flights underway

By The Hub team, April 07, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 85 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 12,000 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

We’re making some key changes to the MileagePlus program for you

By The Hub team, April 05, 2020

Throughout these unprecedented times, we remain committed to doing what is right and fair for all of our MileagePlus® members and are pleased to share the steps we are taking to reciprocate the trust and loyalty that you have placed in United. These steps include not only Premier status updates, but also an extension of current memberships and subscriptions. The updates will happen automatically over the next few weeks — there's nothing you need to do.

The big news: If you have current 2020 Premier status, it will be extended to January 31, 2022. At a minimum, you will enjoy the same published status next year that you have today, up to and including Premier 1K®.

For the 2021 status year, United is reducing thresholds for Premier qualification by 50% for each status level, to make reaching an even higher tier easier. You'll still need a minimum of four flight segments on United or United Express®.

2021 status

Earn Premier qualifying flights

and PQP

… or meet a higher PQP goal

Silver

6

2,000

2,500

Gold

12

4,000

5,000

Platinum

18

6,000

7,500

1K

26

9,000

12,000

We're also doubling PQP for United Explorer cards and quadrupling PQP for the United Club cards.

At the same time that we're decreasing the published program's PQP requirements, via a promotion from May 1 – December 31, 2020, we're doubling (for United Explorer cards) or quadrupling (for United Club cards) the maximum number of PQP that Cardmembers can earn from card spending during 2020 to help achieve a higher level of status than you already have. More details to come later.

1K® and Platinum members, we're increasing your ability to upgrade by extending PlusPoints expiration dates by six months and expanding Skip Waitlist.

  • This means a six-month extension of any PlusPoints set to expire on or before January 31, 2021.
  • Last year we introduced Skip Waitlist on select flights as a benefit to 1K members, giving you more opportunities to confirm an upgrade request at the time of booking. This benefit will now be available for the rest of 2020 in a significantly expanded selection of long-haul international regions and will have expanded availability in 2021 as well.

We're extending all annual membership and subscription benefits by six months.

  • We want to make sure your benefits are still there when you're ready to start flying again. That's why we're extending purchased United Club℠ memberships purchased directly from United and purchased subscriptions for Economy Plus®, United Wi-Fi℠ and checked bags by six months. You should see this reflected in your MileagePlus account soon.

All electronic travel certificates now have 24 months to be used.

  • If your travel plans have been disrupted, and you have an electronic travel certificate from us for the value of your ticket, you now have two years from the date it was issued to book a new flight, as well as up to an additional 11 months to travel. This includes all currently valid and all new electronic travel certificates issued on or after April 1, 2020.

We have removed some redeposit fees for the rest of the year.

  • We are currently waiving all award redeposit fees for travel through end of May 2020.
  • We are now also waiving all redeposit fees for award ticket cancellations made more than 30 days before departure for the remainder of 2020.

Finally, we'll be making it easier to earn status in 2021 for the 2022 program year. We recognize that getting back to travel will occur at a different pace for different members. Keep an eye out for changes we will make to help you earn status in 2021 for 2022, as we'll share details later this year.

Over the years, you have placed your trust and loyalty in United, and we are honored to do the same for you. We are all in this together.

Status extension to January 31, 2022, applies to all members that met the published criteria of the MileagePlus program in 2019, status match associated with the United/Marriott Bonvoy partnership and status offered as part of a Sales nomination. Status granted from other programs and policies may not apply.

How to change your flight, or cancel and rebook later

By The Hub team, April 04, 2020

To help with the uncertainty around future travel — be it summer vacations, conferences, events and more — customers now have until April 30 to make changes to, or cancel, any travel they have booked through the end of the year without fees. This is in addition to existing waivers already in place which allow customers to change or cancel plans for travel through May 31.If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. These electronic travel certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen.

Eligible travelers on domestic flights and international tickets can request a refund on united.com or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19.

Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline for changes.

Follow the steps below to stay up to date, change or cancel your flight.

Change your current flight:

  1. On the united.com homepage, select "My Trips" and enter your flight information to retrieve your flight.
  2. Select "Change flight" and then "Edit" to make the following changes:
    • Date of travel or destination
    • Add a flight
    • Remove a flight
  3. Select "Continue" and choose a new flight option
  4. Continue through booking to confirm your new flight

Note: The change fee will display as waived, but any difference in fare may apply.

Cancel your flight and rebook later:

  1. On the united.com homepage, select "My Trips" and enter your reservation information to retrieve your flight
  2. Select "Cancel flight"
  3. Confirm flight cancellation
  4. If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.

Canceling or changing an award flight:

When you select "Cancel flight," you will have the option to cancel your award reservation and redeposit the miles or to cancel your award reservation and use those miles for another trip in the future.

*We're currently experiencing heavy traffic to united.com. If you experience an error while trying to change or cancel your flight, please try again later.

Click through the slideshow below for more detailed instructions:

​Start on the United homepage: ​

User can select 'My Trips' on the homepage widget to find and retrieve their reservation.

  • If you're not signed in or you're a guest user, enter your confirmation number and last name.
  • If you are signed in, you can select a trip from your current trips or select the 'Find another trip' link.
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