Disneynature's Born in China - United Hub
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Explore the wilds of China in Disneynature's Born in China

By The Hub team, March 31, 2017

China is an extraordinary destination — known, perhaps, for its bustling cities, rich culture and powerful traditions. But there is more to China to explore, more to discover — beyond the biggest cities, beyond the expected.

We have been committed to flying to China for the last 30 years, and we're proud to provide more non-stop flights to China than any other U.S. airline. We currently fly non-stop to five destinations, including Chengdu, Hangzhou, Beijing, Shanghai and Xi'an. All of these flights connect travelers to important cultural, economic, commercial and technology destinations.

In celebration of Disneynature's groundbreaking film Born in China, we are excited to announce that Adventures by Disney® will be offering a unique travel experience to China for United MileagePlus® members. This excursion includes a 12-day stay in China with premium hotel reservations, transportation and tours of extraordinary sites that showcase its traditions, natural wonders and events including the Great Wall, the Forbidden City, the Terracotta Warriors in Xi'an, meeting pandas in Chengdu, and visits to Hong Kong Disneyland® Resort and the brand new Shanghai Disneyland®.

Adventures by Disney Logo Graphic

You can also experience China like never before through Disneynature's Born in China, in theaters April 21. The film takes a peek inside the lives of three animal families: a giant panda who's having a hard time letting her cub grow up, a golden monkey who feels left out when his baby sister arrives, and a mother snow leopard who struggles to provide for her family. The stories are compelling and China's expansive backdrop is stunning.

Celebrate Earth Day by seeing Born in China opening week and Disneynature will make a donation in your honor to the World Wildlife Fund (WWF) to protect wild pandas and snow leopards.

For a fun in-flight family activity, download Disneynature's Born in China Activity Packet, available at disney.com/borninchina. It's filled with information on different wild animals who call China their home, along with activities including crafts, games and puzzles.

United also supports ecological responsibility through our industry-leading Eco-Skies program, in partnership with the Smithsonian Conservation Biology Institute to provide travel for research scientists to study pandas in their natural habitats in China. We also continue to support combating the illegal wildlife trade through our partnership with Conservation International. We are committed to environmental sustainability and we have several initiatives aimed at minimizing our impact, while also making continuous efforts toward animal conservation. For more information on our Eco-Skies commitment to the environment and wildlife, visit http://uafly.co/EcoSkies.

Plan your China adventure and book your tickets by visiting united.com or by using the United app.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

2. Check out the Travel-Ready Center

Our Travel-Ready Center makes it easy to get a personalized overview of everything you need to do in preparation for your flight. Just enter your confirmation number or MileagePlus® number and you'll find detailed information on all the documents, tests and more that you'll need for your trip.

3. Read and sign the Ready-to-Fly checklist

Before completing check-in, all United travelers will need to read our Ready-to-Fly checklist and confirm that they understand and agree to our policies. These include:

Acknowledging that you haven't had any symptoms of COVID-19 in the last 14 days

Agreeing that you will not fly if you have tested positive for COVID-19 within the last 21 days

Confirming that you will follow all policies regarding face masks, social distancing and other health and safety measures we've adopted

4. Arrive early; avoid the stress

Airports can be busy, especially during peak travel periods like spring break season. The TSA advises arriving at the airport two hours before your flight for domestic travel and three hours for international travel in anticipation of long security lines. This can help ease the stress when navigating busy check-in areas, security lines and crowded boarding gates.

5. Get familiar with CleanPlus

United CleanPlus℠ is our commitment to delivering industry-leading cleanliness as we put health and safety at the forefront of your experience. We've teamed up with Clorox to redefine our cleaning and disinfection procedures and Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols, like:

Disinfecting high-touch areas on board and in the terminal

Using electrostatic spraying, Ultraviolet C lighting wands and more advanced measures to clean aircraft cabins before boarding

Redesigning our mobile app to allow for touchless check-in and contactless payment, along with enhanced travel assistance features

Implementing high-efficiency (HEPA) filters on our aircraft that completely recirculate cabin air every 2-3 minutes and remove 99.97% of airborne particles, including viruses and bacteria

Studies show COVID-19 exposure risk is minimal when air filtration systems and masks are in use, so you can rest assured that the steps we've taken to keep you safe truly make a difference.

6. Wear your mask

Federal law requires all travelers to wear a face mask in the airport, including customer service counters, airport lounges, gates and baggage claim, and on board during their entire flight. Make sure you review the requirements for face masks, including what an acceptable face mask looks like.

7. Get ready for a safer boarding process

To make boarding even safer, we now have travelers board their aircraft from back to front. At the gate, just listen for your row number to be called – we'll ask a few rows at a time to board, starting with the last row of the plane. This helps everyone maintain a safe distance from each other during boarding without slowing things down. As you step onto the plane, flight attendants will hand each passenger a sanitizing towelette, which you can use to wipe down your seat to ensure it's extra clean.

8. Pack smart

Before packing your bags, check to see what exactly you can carry on and what you should plan to check. You can also copy your confirmation number into our Baggage Calculator tool to learn about the bag allowance included with your reservation, as well as the cost of checking any additional bags.

9. Check your flight status, important notices and weather

Check the United app regularly for the latest updates on weather conditions, flight status, gate numbers and seat assignments. You can also visit our Important Notices page to find essential information and updates about travel waivers, international travel, TSA and security, airports and United Club locations.

10. Relax and enjoy your flight

Once you're on board, it's time to sit back and enjoy your flight. Our flight attendants will be happy to help you with anything else you need.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

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