Josh Earnest Named Chief Communications Officer - United Hub

Josh Earnest named Chief Communications Officer

By United Airlines, May 03, 2018

Today, we announced Josh Earnest has been named senior vice president and chief communications officer. Earnest brings to the company more than two decades of strategic communications expertise from the highest levels of politics and government, including as White House Press Secretary.

At United, he will be responsible for developing the company's global communications strategy, leading a world-class team to execute it, working closely with the company's leadership to shape the airline's public image and serving as the company's chief spokesman.

"Josh is a proven leader and world-class communications strategist who has thrived when the stakes are the highest - and the margin for error is the smallest. He'll play a crucial role on our leadership team as we position our brand and this company for success. I am looking forward to working closely with him to continue to expand United's global leadership," said Oscar Munoz, chief executive officer of United Airlines.

"United Airlines is an iconic, global brand with a long history - but it's United's bright future that makes me enthusiastic about joining the team. Cutting through the noise of the modern media environment is a challenge, especially in the highly competitive airline industry. United's advantage will continue to be its customer-focused core values, dedicated employees and visionary leadership team. That's the story that I am excited to tell," said Earnest.

Most recently, Earnest has been a political analyst for NBC News and MSNBC, making appearances on the network's leading news programs including the Today Show, Meet the Press and NBC Nightly News. Prior to that, Earnest served for eight years in the Obama White House, first as deputy press secretary before being promoted to White House Press Secretary in 2014. In 2015, Earnest was voted the "best White House press secretary I've worked with" by White House correspondents surveyed by Politico.

In addition to his work in front of the cameras, Earnest played a leading role behind the scenes to develop and implement an innovative communications strategy that was paired with a fully-integrated digital media presence to drive the Administration's agenda.

His two-decade career in politics has taken him from Capitol Hill to some of the largest states and most competitive races in the country, including four presidential campaigns, statewide races in Texas and Florida and Mike Bloomberg'sfirst campaign for Mayor of New York.

Earnest received his degree in political science and policy studies from Rice University. He will move to Chicago this summer with his wife, Natalie and their two children. Earnest's first day at United will be Monday, May 21.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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