United's Eco Warrior - United Hub

United’s eco warrior

By Matt Adams

Environmental Strategy and Sustainability Manager Aaron Stash could be forgiven for having an indulgence or two; after all, he is one of the driving forces behind United's pledge to reduce its greenhouse gas emissions by 50 percent over the next 30 years. Surely doing that much good on a global scale cancels out, say, owning a gas-guzzling sports car or leaving the faucet running while he brushes his teeth.

Aaron isn't that kind of guy, though. He's the real deal, with a real respect for the earth and its bounty. That's especially evident when he talks about creating a lasting culture of sustainability at United. But if you need proof of just how far he'll go in personally walking the walk, how's this? He lives in a custom-built, eco-friendly home.

"When my wife and I had the opportunity to build a house, we decided to build one that was certified LEED (Leadership in Energy and Environmental Design) Platinum," Aaron said. "Over the course of two plus years, every waking hour when I wasn't working was devoted to planning what the house was going to look like, what we were going to put into it, and how we were going to do it on a budget."

The home, located just north of Chicago, contains energy-efficient appliances, low-flow faucets and fixtures, LED lighting and enough insulation to maintain a comfortable interior temperature without the constant need for heating or air conditioning. Soon, the Stashes will add 39 solar panels to their roof, enough to generate roughly 16,000 kilowatts a year to power the residence. When they tore down the home that previously sat on their lot, Aaron and his wife even recycled the bricks and other usable building materials.

Seeing the project to completion gave Aaron a tremendous sense of accomplishment, but after moving into the house in 2014, he yearned to do more.

"I was in marketing communications at that time, but I started wondering what United was doing about sustainability," he said.

He soon found that, even then, we were a leader in that space. When Aaron interviewed the Environmental Affairs manager for details about her team's work, she mentioned to him that she had accepted a new job and that her current one would soon be available. Two weeks later, Aaron had it.

Since then, he's had a hand in a number of projects, including the "Shedd the Straw" campaign, in partnership with Chicago's Shedd Aquarium, that rid our airplanes of non-biodegradable straws and stir sticks. He also developed our relationship with Clean the World, the organization that takes our unused amenity kit items, such as toothbrushes, toothpaste and soap that would have otherwise been thrown away, and donates them to relief aid charities. That alone diverts as much as 50,000 pounds of material from landfills each year.

Most importantly, Aaron and his team have worked hard on substituting traditional jet fuel with clean, sustainable biofuels produced from waste byproducts to cut carbon emissions. United is currently the only U.S. carrier using a biofuel blend on daily flights, with plans to purchase another 1 billion gallons of biofuels going forward.

"Oftentimes, people don't think about what's coming out of our engines and how that makes the biggest environmental impact," he said. "They want to know if we recycle our cans or not, which we do, but you can't forget about the bigger issue."

Since 1990, we have cut aircraft emissions by 45 percent thanks to biofuels, more fuel-efficient planes and a number of operational and technological improvements. As a result, United now has the smallest gross carbon footprint of the "big three" U.S. airlines, beating Delta (DL) and American (AA). Outside of parking our jets and not flying at all, we're doing everything possible to minimize our greenhouse gas output.

"We're using all the tools and technology currently at our disposal to reduce fuel burn, and we're looking into things we can do for the future," said Aaron. "Our actions today will have a ripple effect in the years to come. Hopefully, history will judge us well."

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

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