'Whatever Happens, I Love my Family at United' - United Hub
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'Whatever happens, I love my family at United'

By The Hub team, November 01, 2017

Cleveland-based Lead Customer Service Representative Eric Green lives and works with a singular purpose – to give more than he takes. For nearly 30 years at the airline, he's given a lot of things to a lot of people: kindness, friendship, empathy and an infectious smile, to name a few. But when Eric, a lifelong non-smoker, received a shocking stage IV lung cancer diagnosis recently, it was his colleagues' chance to give something back to him.

Over the past few months, Cleveland-based employees have rallied around Eric with an outpouring of love, well wishes, prayers and support throughout his hospitalizations and treatment.

Above is a heartfelt video message that the Cleveland-based team surprised Eric with earlier this month, an emotional tribute to him and the impact he's made on each of them.

While his road to recovery is not yet complete, Eric continues to display his characteristic determination. He married his fiancée, Cleveland-based Flight Attendant Audrey Hanlin, in a ceremony at the Cleveland Clinic in September, and he's anxious to return to the people and the job he loves at Cleveland Airport.

"I feel very fortunate in that my workplace is not like a typical workplace, it's more like working with your family," Eric said afterward. "Whatever happens, I love my family at United, and I couldn't have made it without their support."

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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