Reveling in the Blue-Green Waters of Havasu - United Hub

Reveling in the blue-green waters of Havasu

By The Hub team

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By SFO Recruiting Coordinator Jodie Marcaida

Jodie Marcaida surrounded by friends in Havasu FallsRaphy Cruz

I'm not an avid hiker, but being in nature, traveling and spontaneous outdoor adventures fuel my energies above anything else. I have always been fond of waterfalls, so after seeing posts on Instagram of a sublime blue-green waterfall, known as Havasu Falls within the Grand Canyon, I was continuously intrigued in going there.

My friends and I decided on planning a trip there for Memorial Day weekend. However, it's been a struggle to reach the campsite hotline all year round - especially if you're trying to go on holidays. They only have one contact number, and you could find yourself waiting countless hours or days glued to the phone, hearing the same beep and voicemail sound. As I was thinking of a perfect birthday getaway, I thought of Havasu again and decided to try my luck. Imagine my joy when, after a couple of rings, someone actually answered. I didn't think I would be able to go there so soon, but I'm so happy I was able to celebrate another year of my existence there and cross it off my travel bucket list.

The blue-green waters in Havasu Falls.Raphy Cruz

We flew to LAS (Las Vegas) then drove for four hours to Supai, Arizona. The trailhead starts at the Hualapai Hilltop parking lot and leads to the Supai village for a good eight-mile trek, and then two more miles to the Havasu Falls itself. Havasu Falls lies within the Havasupai Reservation and is administered by the people of blue-green waters, more commonly known as the Havasupai Tribe. This place attracts thousands of visitors each year, which is a main reason why it's hard to book a room or campsite. In order to hike the trails you will need a permit and can only, but also easily, obtain one by calling the lodge or camping office.

I suggest spending two to three days in the area, so you can visit the other waterfalls, such as Little Navajo, Beaver Falls and Mooney Falls; find the "secret falls" and even go as far as the Colorado River. The water there is a pure aqua blue, which we were informed is attributed to the bicarbonate and minerals found in the water. Not only is the color beautiful, but the water is also completely fresh to drink. The 20-mile hike roundtrip was not an easy feat, but seeing four of the waterfalls nestled within the Grand Canyon in a span of two days was totally worth it.

If you don't want to hike the entire time, you can also rent saddleback mules or book a helicopter ride. But, of course, we opted for a full-on hiking experience by completing the whole trail on foot. If you ever plan to go, make sure to bring a lot of layers, water, food and a positive attitude to survive the hike.

A friend of Jodie's resting near the edge of a waterfall.Raphy Cruz

Campsite reservations for this year began on February 1, while the hotel lodge booking for next year starts on June 1. Unfortunately, all the rooms for 2017 have been fully booked. But whether you choose to camp out or stay in the lodge, this trip will definitely be one of the most memorable experiences you'll ever have.

I'm very grateful that working for United has allowed me to go to places I once thought would only be remotely possible to visit in my lifetime. This trip was my favorite hiking trip to date and most memorable birthday yet.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

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