Captivated by Indonesia - United Hub
Employee Travel Blog

Captivated by Indonesia

By The Hub team, March 29, 2017

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By SFO Base Technician James Hoang

For most of us, there are always wonderful reasons to go on an adventure. For me, it's appreciating the ancient temples, hiking the vast trails in a lush green forest, experiencing the sight of the unpredictable volcanoes, walking along the beautiful sandy beaches and gazing at the crystal clear-blue ocean. But most of all, my greatest adventure was spending time with my good friend Rista, who is a native of Jakarta, Indonesia.

My Indonesia journey began in mid-February of this year. Traveling to Jakarta took me almost 20 hours of flight time. I flew from San Francisco International Airport to Singapore International Airport. The first city I visited was Yogyakarta. Even though I was exhausted from traveling, I was too overjoyed upon arriving in this amazing place to sleep. Yogyakarta is an extremely peaceful and serene town, far from the hustle and bustle of city life that Jakarta possesses, and it is not as crowded and as touristy as the world-famous Bali, either.

Yogyakarta, or Jogya for short, is one of the oldest cities in Indonesia with many historical buildings and monuments. There are two very famous and must-see ancient temples, Borobudur and Prambanan, which have made the list of UNESCO World Heritage Sites. I was excited to visit the Prambanan Temple, especially with the help of my friend/tour guide Daniel, who showed me around. The Prambanan temple is as magnificent as I could have ever imagined. I was captivated by its beauty. It is the largest Hindu temple site in Indonesia and one of the biggest in Southeast Asia. It is best described by its tall and pointed typical Hindu architecture, standing at 47 meters high (154 feet). Prambanan attracts many visitors from around the world. Exploring the temple left me in complete awe and wanting to see more. I had forgotten all about the heat of the sun because Prambanan had taken my breath away.

United employee, James Hoang, hiking in Indonesia

My first dinner was at a local Indonesian restaurant. I enjoyed sitting at the Indonesian-inspired table— short-legged table and comfortable cushioned seats where I had wonderful conversations with my friends throughout our meal. I had so much fun and experienced mouth-watering dishes I'd never tasted. The desserts and durians were heavenly.

My next destination was Borobodur, where I stayed at a cozy hotel. The Borobudur Temple is known for its magical sunrise. One should make sure to witness its beauty. For the next couple of days, I had the great privilege of exploring an old, sleepy village nearby and experiencing their way of life. The village has been around for hundreds of years and, to this day, the people of that small village still maintain their traditions. For example, the town is known for making batik, an Indonesian fabric with unique designs that are drawn by hand. It takes several weeks to create intricate designs, which are then dipped into colorful dyes made from leaves, roots, tree barks or seeds from various local trees. I have so much respect and admiration for these artists, who have preserved their ancient art traditions. I also had a chance to visit the rice paddies. I was able to learn how rice was harvested in the old-fashioned way, as well as how the rice was cleaned and processed by the hands of the hardworking, yet so cheerful, women.

After a long goodbye to the new friends I made, it was off to Lombok, an old fishing town. It has beautiful beaches where you can walk all day long or sit and admire the sunset. Colorful painted fishing boats surround the area. You can take these boats to the Gili Islands, an archipelago of three small islands. There are also other ways to go sightseeing around town -- you can ride on a horse-drawn wagon, ride a bicycle or get around by foot.

Monkey perched on a tree in Indonesia

Hiking in the lush, green jungle was one of the best experiences. I was amused by the monkeys that accompanied me along the trails and, at the same time, waited for treats. I was able to go behind the powerful waterfalls, which is one experience most of us don't get the chance to do.

Indonesia was such a great travel experience for me and I will carry the memories with me forever. I have made great friends with the native Muslims there, who are lovely and kind-hearted people, making Indonesia a country worth visiting again and again. I also want to thank my friend Rista, who showed me around the country and gave me the opportunity to experience the peaceful and loving Indonesians.

Adventures are the best way to learn. They leave you speechless, and then turn you into a storyteller. I encourage my fellow travelers to explore this place whenever they get the chance.

"Travel changes you. As you move through this life…you leave marks behind, however small and in return, life and travel leaves marks on you." -- (Anthony Bourdain).

And as Mark Twain would put it: Explore. Dream. Discover.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

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