United employees bring home a new 787-9 - United Hub

United employees bring home a new 787-9

By The Hub team, March 01, 2016

Nearly 200 employees boarded our brand-new Boeing 787-9 Tuesday morning in Seattle and flew to Chicago, marking the aircraft's first flight and the delivery of our 15th 787-9.

Inviting our employees on the first flight of an aircraft – one of the most-liked and most innovative aircraft types in the world – is a true signal that employees will lead this company into the future. We'll use the 787-9 on our newly announced San Francisco-Singapore route, which will be the longest U.S.-based flight in the world.

The front-line employees on board the special delivery flight represented all major work groups and were chosen by their leaders for their consistently excellent performance. Additionally, a group of about 20 employees who helped roll out the iPhone 6 Plus devices our flight attendants use in flight to assist customers were recognized through participation in this flight.

Boeing treated the employees to a tour of the Museum of Flight followed by a dinner on Monday. The celebration continued Tuesday morning, as selected employees "signed" for the aircraft and officially took the keys.

"I was amazed that out of everybody, I was called to sign for this aircraft. Everyone here was deserving," said Rick Balajadia, a lead ramp service employee in Guam. "It was a real honor."

Once on board, several United officers served food and drinks to our employees throughout the celebratory flight.

"I feel like a rock star," said Flight Attendant Amy Leonhardt after deplaning in Chicago. "I've been here since 1998 and have never experienced anything like this – the camaraderie, the energy. It was just a wonderful feeling of 'we are United.' It was such an honor to be part of this."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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