United Enlists Celebrity Chef and Star Mixologist, to Elevate United Club Experience - United Hub

United Enlists Celebrity Chef and Star Mixologist, as Airline Continues to Elevate United Club Experience

Carrier expanding relationship with leading customer experience management company, Sodexo, including bringing celebrity chef Art Smith on board, to provide industry-leading lounge service
February 03, 2016

CHICAGO, Feb. 3, 2016 /PRNewswire/ -- United Airlines is continuing the company's commitment to uplift its customers' experience at United Club and lounge locations worldwide, as the airline upgrades more clubs and makes global service leader Sodexo its single service partner for all United airport lounges.

In partnership with Sodexo, the carrier will team with other hospitality industry leaders to offer United Club, Global First Lounge and United Arrivals Lounge visitors a richer, elevated and premium experience, working with:

  • Award-winning celebrity chef, author, educator and owner of restaurants, including the upcoming Blue Door Kitchen in Chicago, Art Smith, who as a culinary ambassador will contribute to United Club and lounge menu planning and design, as well as food presentations;
  • Renowned mixologist Adam Seger, who will oversee upgraded complimentary and premium spirits programs and bartender training; and
  • Disney Institute, which will provide world-class hospitality training and support for all Sodexo employees working in United Club locations.

"We want the best experience for our customers, and we're taking big steps to create a unique and industry-leading lounge experience across our global network," said Jimmy Samartzis, United's vice president of food services and United Clubs. "With the industry's most professional customer service agents, a portfolio of expanded, renovated and new lounges around the world, and an innovative approach to service excellence, we are committed to raising the bar and taking the customer experience to new heights."

"I am pleased that with this new global agreement, Sodexo will contribute to an improved quality of life for United customers through a next-generation lounge experience at locations across the globe," added Michel Landel, Sodexo Group CEO.

United Club Updates

From 2016 to 2018, United will continue to renovate United Club locations at the airline's continental U.S. hubs and key international cities, and to refresh clubs at other destinations around the world.

In many locations, including at United's New York/Newark hub, the airline plans to expand the size of its clubs to offer more space for visitors to work, recharge or take care of their travel needs. 

Renovated clubs will receive the modern, experience-focused design now available at recently renovated club locations in Chicago, San Francisco, San Diego, Seattle, Boston, Atlanta and London, where customers can relax, refresh and be productive with a variety of conveniences, including comfortable seating, additional work stations and abundant power outlets.

For examples of the modern design, visit http://newsroom.united.com/SFO-ATL-Clubs for photos of the updated San Francisco and Atlanta locations.

Customers at refreshed clubs will see a number of improvements, such as new furniture, paint and carpet. Clubs will continue to offer complimentary Wi-Fi, improved food and beverages and premium wines and spirits, with U.S. locations also offering seasonal menus. 

In addition, the airline has begun to introduce complimentary wireless printing at its continental U.S. clubs, enabling customers to print to color printers directly from their personal devices.

Single Service Provider

Throughout 2016, beginning in March, Sodexo will become the single provider of services such as bartending, food preparation and presentation, cleaning and appearance care for all United Club and Global First Lounge locations worldwide, as well as at the United Arrivals Lounge in San Francisco. Sodexo currently provides services at more than 30 locations, including the airline's award-winning London Heathrow United Club and Global First Lounge, which have quickly grown to be customer favorites.

United Club Amenities

United Club members enjoy an airport oasis to relax and recharge in more than 45 locations worldwide. Complimentary amenities include Wi-Fi, food and beverages, including beer, wine and spirits, and personalized travel assistance. United Club members also may access participating Star Alliance-affiliated airport lounges worldwide. For more information, including membership details, visit united.com.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Host 'United Next' Investor Event to Discuss Company Strategy

June 22, 2021

CHICAGO, June 22, 2021 /PRNewswire/ -- United Airlines will hold an investor event to provide an update on the Company's strategy. The event will take place on Tuesday, June 29 at 8:00 a.m. EDT and a live, listen-only webcast of the presentation will be available at ir.united.com.

United Advances Innovation Through Corporate Venture Capital Fund

United Airlines Ventures will invest in high-potential companies focused on sustainability, aerospace, and other innovative technologies
June 10, 2021

CHICAGO, June 10, 2021 /PRNewswire/ -- United Airlines launched a new, corporate venture fund today – United Airlines Ventures – that will allow the airline to continue investing in emerging companies that have the potential to influence the future of travel. The new fund will concentrate on sustainability concepts that will complement United's goal of net zero emissions by 2050 - without relying on traditional carbon offsets - as well as revolutionary aerospace developments and innovative technologies that are expected to create value for customers and United's operation.

Warriors, United Airlines Launch Franchise Fund

Four-Month Program Will Support Small Business Advancement Goals, Provide Resources For Business Growth

June 08, 2021

SAN FRANCISCO The Golden State Warriors and United Airlines announced today the launch of Franchise Fund, a program designed to support minority-owned Bay Area small businesses. For a video explaining Franchise Fund, click here.

United Adding Supersonic Speeds with New Agreement to Buy Aircraft from Boom Supersonic

First U.S. airline to sign commercial agreement with Boom Supersonic

New aircraft will cut travel times in half and operate on up to 100% sustainable aviation fuel

June 03, 2021

CHICAGO and DENVER, June 3, 2021 /PRNewswire/ -- United Airlines today announced a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic speeds to aviation.

Flying with Pride: United, Chase and Visa Join Forces in Support of LGBTQ+ Equality

Eligible United MileagePlus Visa Cardmembers earn five total miles for every dollar donated to charities supporting the LGBTQ+ community - up to $1,000 per eligible card
June 01, 2021

CHICAGO, June 1, 2021 /PRNewswire/ -- In celebration and support of Pride Month, United Airlines, Chase and Visa are collaborating to reward United Visa Cardmembers who donate to non-profit LGBTQ+ organizations. Between June 1 and June 30, 2021, eligible United MileagePlus Visa Cardmembers will receive five total miles for every dollar up to $1,000 in donations per eligible card made to the following organizations:

United Names Chief Customer Officer Toby Enqvist Executive Vice President

A 25-year industry veteran, Enqvist's promotion reflects airline's commitment to customers
May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United announced today that Chief Customer Officer Toby Enqvist has been named the airline's newest executive vice president. Enqvist was promoted yesterday by the United Airlines Holdings, Inc. Board of Directors. The promotion is effective immediately.

United Airlines to Present at the Bernstein 37th Annual Strategic Decisions Conference

May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United will present at the Bernstein Strategic Decisions Conference on Thursday, June 3. The presentation will begin at 2:30 p.m. CT / 3:30 p.m. ET.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Names Edward 'Ted' Philip as Non-Executive Chairman of Its Board of Directors

May 27, 2021

CHICAGO, May 27, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that Edward "Ted" Philip will assume the role of non-executive chairman of the board of directors. Philip has served as a United board member since 2016, and as lead director since May 2020. Philip brings nearly three decades of corporate leadership across several industries.

United Sweepstakes Gives Vaccinated Customers a Shot to Win Free Flights, a Year of Travel

"Your Shot to Fly" sweepstakes aims to encourage COVID-19 vaccinations in support of the Biden administration's national effort to encourage people to get vaccinated

United is only U.S. airline where customers can upload COVID-19 testing and vaccination records directly to the airline's app and website via the Travel-Ready Center

May 24, 2021

CHICAGO, May 24, 2021 /PRNewswire/ -- United Airlines is offering its loyalty program members the chance to win free flights for a year's worth of travel, in support of the Biden administration's national effort to encourage more people to get their COVID-19 vaccination.

Under the terms of the "Your Shot to Fly" sweepstakes, any new or existing MileagePlus® member who uploads their vaccination records to the airline's mobile app or website between today and June 22 can be entered to win a roundtrip flight for two, in any class of service, to anywhere in the world United flies. United will give away 30 pairs of tickets throughout the month of June. In addition – on July 1 United will announce five randomly selected lucky MileagePlus members who have entered our sweepstakes for a grand prize of travel for a year for themselves and a companion – also in any class of service, anywhere in the world United flies. For video and photos of the upload process, click here.

United Airlines Applauds Spain's Decision to Reopen to Vaccinated Travelers

United flies to more European destinations than any other U.S. carrier; United will expand its service to Italy and Spain which are opening to tourists
May 21, 2021

CHICAGO, May 21, 2021 /PRNewswire/ -- United Airlines applauds Spain following its decision to reopen travel to vaccinated visitors beginning June 7. The announcement comes following the European Union Council's formal recommendation that EU Member States can reopen to fully vaccinated tourists and United looks forward to welcoming back customers on over 30 daily flights to 16 destinations in Europe this summer, including service between New York/Newark and Barcelona and Madrid.

United to Present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference

May 20, 2021

CHICAGO, May 20, 2021 /PRNewswire/ -- United will present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference on Tuesday, May 25. The presentation will begin at 12:00 p.m. CT / 1:00 p.m. ET.

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