United in Equality - United Hub
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United in equality

By The Hub team, November 17, 2017

It was announced this week that we — for the seventh consecutive year — achieved a score of 100 percent on the Human Rights Campaign's Corporate Equality Index (CEI). For 16 years, the CEI has been a national benchmarking measure for U.S. corporations in regard to their policies and practices towards LGBTQ employees, and each year they compile the list of "Best Places to work for LGBTQ Equality," on which we were honored to be included.

Michael Quiello, United's vice president of corporate safety serves as executive sponsor of United's LGBTQ-focused business resource group EQUAL. "As a global company serving a diverse range of communities, the richness of our own different backgrounds, cultures, experiences and ideas brings enormous value to the organization, and I'm proud to be a part of a team that celebrates this," said Quiello. "The Human Rights Campaign's recognition seven years running is a powerful validation that we're continuing down the right path."

To help cultivate inclusivity, United's Diversity and Inclusion team encouraged the formation of several Business Resource Groups (BRGs) that serve as platforms for employee advocacy. Today, there are five BRGs that represent the company's diversity, including one for multi-cultural employees, women, veterans, millennials and LGBT employees. The LGBT group, EQUAL, is one of the fastest growing at United, with the addition of three new chapters in San Francisco, Newark and Washington D.C.

EQUAL regularly invites speakers to address its membership on topics that affect the community, and it provides advocacy and support to United's leaders on areas of policy. EQUAL also partners with local non-profits to sponsor and participate in events and initiatives throughout the year. Each June, the group takes part in several Pride events across the country, and in October they work to combat LGBT youth bullying through a nationwide Spirit Day. This year we held Pride celebration events in over 20 locations and participated in six Pride parades, while also celebrating Spirit Day in multiple locations. This year, they additionally supported the AIDS Foundation of Chicago, Teen Living Program and the Chicago House through philanthropic events and participating in the AIDS Run/Walks -- where they raised more than $5,000 for these groups.

Diversity initiatives and equal rights are the foundation upon which the celebration of differences is built, but true inclusion is an attitude and a core belief. We are proud to join the other select companies that have earned the distinction from the Human Rights Campaign Foundation for supporting the LGBTQ community in civil rights policies and practices, and workplace inclusion.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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