Marvelous sites to local hideaways: the expert’s guide to Toronto
Canada's largest city spreads out along the northwestern shore of Lake Ontario, and it's a dynamic, multicultural and inclusive experience like almost no other place on earth. Not only is Toronto a thriving living city,it's also become one of the world's truly must-visit destinations. Regularly ranked as one of the greatest places to live, Toronto is the cultural center of the country and home to the biggest events, the most pro sports and the greatest concentration of theaters and restaurants.
Recent decades have seen regular multi-million-dollar upgrades to the city's public spaces, with a slew of great museums, iconic architecture and the redevelopment of the now glittering lakefront adding to the city's appeal.
Add in an ever-growing number of world-class hotels, upbeat nightlife that runs from dusk until dawn and a vibrant and diverse culinary scene influenced by the eclectic makeup of the city's people. Bright and bustling, cosmopolitan and cultured, unpredictable and energetic, Toronto has become one of the greatest cities on earth.
What you see and where you go will depend on the length of your stay. A week is good, longer is better. But even a long weekend will give you a taste of 'The Six' — one of the city's many nicknames, reworked recently as 'The 6ix' by one of its most famous sons, Drake.
However long you stay, you can't hope to see it all. So, consider what follows a starting point for your first visit…
City Hall, Toronto
The checklist sites
No visit to The Six can be considered complete without ticking off several of Toronto's true heavyweight sights. All of the following are in or within easy reach of the city's compact, walk-able and very vibrant center.
The CN Tower is unmissable in every sense, a vast freestanding spire that looks down upon the city and takes its place as one of the 'Seven Wonders of the Modern World'. Head up for the city's best 360-degree views, or get your heart racing on the EdgeWalk — a journey around the circumference of the tower's main pod, 116 stories high and tethered by a harness.
Back on solid ground, Ripley's Aquarium is almost right next door to the CN Tower and is home to 16,000 aquatic animals and the Dangerous Lagoon. A moving sidewalk that whisks you through a long tunnel surrounded by sharks and stingrays is guaranteed to make your heart race all over again.
Ripleys Aquarium
Also close to the CN Tower is the Rogers Center, home to Canada's only baseball team, the Toronto Blue Jays. Visit on game day for the full experience, or take the stadium tour to go behind the scenes and through closed doors.
In a city of so many museums and galleries, the Royal Ontario Museum stands out. Not just because it's home to a world-class collection of 13 million artworks, cultural objects and natural history specimens, but as much because it hosts exciting Friday night events that include dance, drink and top DJs.
Two other must ticks include the Art Gallery of Ontario, which houses 95,000 works of art and is free for visitors under 25, and the Hockey Hall of Fame, which taps into Canada's national obsession in stunning depth.
Art Gallery of Ontario
Casa Loma is a must-visit Gothic castle in the heart of the city. North America's only castle is filled with artworks and treasures from Canada and beyond, but its big pull is the network of hidden tunnels to explore as they stretch out beneath the city.
Casa Loma
Toronto's multi-cultural makeup is visible all across the city but reflected best in its remarkable culinary scene (see Where to eat and drink). The city's 'fresh and local' mantra is perfectly showcased at St. Lawrence Market, one of the world's greatest food experiences. Pay it a visit and grab a peameal bacon sandwich — a Canadian staple invented in Toronto and now considered the city's signature dish.
St. Lawrence Market
Afterwards, walk off the calories by wandering the historic cobblestone and car-free Distillery District. Once a vast whiskey distillery and an important spot during prohibition, historians mention that even Al Capone would visit the Distillery to load alcohol destined for the States[9] . This iconic landmark now distils creativity within the 19th century buildings now home to hip restaurants, bars, independent boutique stores, galleries and theaters. Visit in December for the Toronto Christmas Market.
Finally, don't even think about returning home without having had a picture taken with your head poking through an 'O' of the multicolored, 3D Toronto sign at City Hall — the most Insta-worthy location in a city of so many. You'll need to head there early in the morning to avoid the crowds.
If you stay long enough, take a ferry and hop across to Toronto Islands, a chain of 15 small islands in Lake Ontario just south of the mainland. They're home to beaches, a theme park and a breathtaking view of the city's skyline and will very happily fill a full day of your stay.
The bucket list
You absolutely cannot leave Toronto without having witnessed the power of the Niagara Falls and its hypnotic mist up close. Trying to visit the Falls from the States is a trip on its own, but it's almost non-optional when you're less than two hours away in Toronto. Take the trip, buy the T-shirt and tick off one of the world's must-see sights.
Explore like a local
Away from the sleek, gleaming towers of downtown lie many of Toronto's less obvious but no less essential attractions. West Queen West is Toronto's hippest neighborhood and artistic heart, a one-mile strip of very chic galleries, stores, restaurants and boutique hotels. Kensington Market is a fantastically chaotic neighborhood and perhaps the best example of the city's famous multiculturalism. It's not a market as the name implies, but a collection of independent shops, vintage boutiques, art spaces, cafés, bars and restaurants from every corner of the globe.
The Bata Shoe Museum is one of the city's quirkiest collections, an unexpectedly fascinating exhibit that retraces the 4,500-year history of footwear. And as you wander the city, you can't fail to notice that Toronto's walls are alive with graffiti. Take a free 90-minute walking tour through the back alleys of Queen Street West and down Graffiti Alley to gain a better understanding of the city's street art scene. If you visit during the sunnier months, escape the hustle by heading just east of the center to High Park, the green heart of the city where forests, walking trails, picnic spots and even a zoo await you. Ideal to unwind after a long day of urban adventures.
The essentials
When to go With the sun shining, May through October is a great time to visit, but the city is alive through all four seasons. The Spring and Autumn months are ideal as the humidity and visitor numbers are lighter, while Toronto comes alive through the colder months through a wide array of winter celebrations. One of the most spectacular is the Aurora Winter Festival, a six-week celebration that sees the Ontario Place, West Island transformed into four mystical worlds. Whichever season you choose, plan to stay for at least five nights to get a true flavor of the city.
Toronto skyline view
Where to stay To be at the heart of most of the attractions you'll want to see, aim for downtown. One of the best options is the Marriott City Center, not only because it's located right next to the CN Tower but also because it's attached to the iconic Rogers Center where the Toronto Blue Jays play and countless concerts and popular events are held.
Toronto Blue Jay stadium
Opt for a Stadium room and you'll look out onto the field. If you want to experience Toronto's non-stop nightlife, the Entertainment District is the place to be. If you're looking for a luxury experience, discover Canada's first St. Regis hotel in the heart of downtown.
Where to eat and drink Nowhere is Toronto's incredible diversity more evident than in its food scene — taste Toronto and you're tasting the world. The city is brimming with restaurants and cafés serving everything from high-end fine dining to comfort food from an informal neighborhood joint — plus every option imaginable in between.
For fine dining, consider Alo, Canis and Edulis. Book a table at Canoe, Lavelle, The One Eighty or 360 at the CN Tower and you're guaranteeing a view as spectacular as the food. Or experience the city's remarkable fusion food at DaiLo (French-Cantonese), El Catrin (Mexican-French) and the unexpected mashup of Rasta Pasta (Jamaican-Italian).
The above suggestions don't even scratch the surface of a food scene to rival any city on earth, with options to suit every taste and any budget.
How to get around Toronto is perfect to explore on foot or via a growing network of cycle routes. For a quicker journey, buy a Presto card to use the TTC, Toronto's subway, streetcar and bus system.
How to get there Fly into Toronto Pearson International Airport (YYZ) with United and you're around 15 miles west of the city center. The most comfortable route in is via the Union Pearson Express, which runs every 15 minutes and gets you downtown in 25 minutes ($13).The TTC is a cheaper option at under $5, but it can take an hour and a half and involves a number of transfers, while a taxi will take around 30 minutes and cost $45.
United flies to Toronto from numerous U.S. cities including our Hub city locations. Book your trip via united.com or by downloading the United app.
What you see and where you go will depend on the length of your stay. A week is good, longer is better. But even a long weekend will give you a taste of 'The Six' — one of the city's many nicknames, reworked recently as 'The 6ix' by one of its most famous sons, Drake.
However long you stay, you can't hope to see it all. So, consider what follows a starting point for your first visit…
City Hall, Toronto
The checklist sites
No visit to The Six can be considered complete without ticking off several of Toronto's true heavyweight sights. All of the following are in or within easy reach of the city's compact, walk-able and very vibrant center.
The CN Tower is unmissable in every sense, a vast freestanding spire that looks down upon the city and takes its place as one of the 'Seven Wonders of the Modern World'. Head up for the city's best 360-degree views, or get your heart racing on the EdgeWalk — a journey around the circumference of the tower's main pod, 116 stories high and tethered by a harness.
Back on solid ground, Ripley's Aquarium is almost right next door to the CN Tower and is home to 16,000 aquatic animals and the Dangerous Lagoon. A moving sidewalk that whisks you through a long tunnel surrounded by sharks and stingrays is guaranteed to make your heart race all over again.
Ripleys Aquarium
Also close to the CN Tower is the Rogers Center, home to Canada's only baseball team, the Toronto Blue Jays. Visit on game day for the full experience, or take the stadium tour to go behind the scenes and through closed doors.
In a city of so many museums and galleries, the Royal Ontario Museum stands out. Not just because it's home to a world-class collection of 13 million artworks, cultural objects and natural history specimens, but as much because it hosts exciting Friday night events that include dance, drink and top DJs.
Two other must ticks include the Art Gallery of Ontario, which houses 95,000 works of art and is free for visitors under 25, and the Hockey Hall of Fame, which taps into Canada's national obsession in stunning depth.
Art Gallery of Ontario
Casa Loma is a must-visit Gothic castle in the heart of the city. North America's only castle is filled with artworks and treasures from Canada and beyond, but its big pull is the network of hidden tunnels to explore as they stretch out beneath the city.
Casa Loma
Toronto's multi-cultural makeup is visible all across the city but reflected best in its remarkable culinary scene (see Where to eat and drink). The city's 'fresh and local' mantra is perfectly showcased at St. Lawrence Market, one of the world's greatest food experiences. Pay it a visit and grab a peameal bacon sandwich — a Canadian staple invented in Toronto and now considered the city's signature dish.
St. Lawrence Market
Afterwards, walk off the calories by wandering the historic cobblestone and car-free Distillery District. Once a vast whiskey distillery and an important spot during prohibition, historians mention that even Al Capone would visit the Distillery to load alcohol destined for the States[9] . This iconic landmark now distils creativity within the 19th century buildings now home to hip restaurants, bars, independent boutique stores, galleries and theaters. Visit in December for the Toronto Christmas Market.
Finally, don't even think about returning home without having had a picture taken with your head poking through an 'O' of the multicolored, 3D Toronto sign at City Hall — the most Insta-worthy location in a city of so many. You'll need to head there early in the morning to avoid the crowds.
If you stay long enough, take a ferry and hop across to Toronto Islands, a chain of 15 small islands in Lake Ontario just south of the mainland. They're home to beaches, a theme park and a breathtaking view of the city's skyline and will very happily fill a full day of your stay.
The bucket list
You absolutely cannot leave Toronto without having witnessed the power of the Niagara Falls and its hypnotic mist up close. Trying to visit the Falls from the States is a trip on its own, but it's almost non-optional when you're less than two hours away in Toronto. Take the trip, buy the T-shirt and tick off one of the world's must-see sights.
Explore like a local
Away from the sleek, gleaming towers of downtown lie many of Toronto's less obvious but no less essential attractions. West Queen West is Toronto's hippest neighborhood and artistic heart, a one-mile strip of very chic galleries, stores, restaurants and boutique hotels. Kensington Market is a fantastically chaotic neighborhood and perhaps the best example of the city's famous multiculturalism. It's not a market as the name implies, but a collection of independent shops, vintage boutiques, art spaces, cafés, bars and restaurants from every corner of the globe.
The Bata Shoe Museum is one of the city's quirkiest collections, an unexpectedly fascinating exhibit that retraces the 4,500-year history of footwear. And as you wander the city, you can't fail to notice that Toronto's walls are alive with graffiti. Take a free 90-minute walking tour through the back alleys of Queen Street West and down Graffiti Alley to gain a better understanding of the city's street art scene. If you visit during the sunnier months, escape the hustle by heading just east of the center to High Park, the green heart of the city where forests, walking trails, picnic spots and even a zoo await you. Ideal to unwind after a long day of urban adventures.
The essentials
When to go With the sun shining, May through October is a great time to visit, but the city is alive through all four seasons. The Spring and Autumn months are ideal as the humidity and visitor numbers are lighter, while Toronto comes alive through the colder months through a wide array of winter celebrations. One of the most spectacular is the Aurora Winter Festival, a six-week celebration that sees the Ontario Place, West Island transformed into four mystical worlds. Whichever season you choose, plan to stay for at least five nights to get a true flavor of the city.
Toronto skyline view
Where to stay To be at the heart of most of the attractions you'll want to see, aim for downtown. One of the best options is the Marriott City Center, not only because it's located right next to the CN Tower but also because it's attached to the iconic Rogers Center where the Toronto Blue Jays play and countless concerts and popular events are held.
Toronto Blue Jay stadium
Opt for a Stadium room and you'll look out onto the field. If you want to experience Toronto's non-stop nightlife, the Entertainment District is the place to be. If you're looking for a luxury experience, discover Canada's first St. Regis hotel in the heart of downtown.
Where to eat and drink Nowhere is Toronto's incredible diversity more evident than in its food scene — taste Toronto and you're tasting the world. The city is brimming with restaurants and cafés serving everything from high-end fine dining to comfort food from an informal neighborhood joint — plus every option imaginable in between.
For fine dining, consider Alo, Canis and Edulis. Book a table at Canoe, Lavelle, The One Eighty or 360 at the CN Tower and you're guaranteeing a view as spectacular as the food. Or experience the city's remarkable fusion food at DaiLo (French-Cantonese), El Catrin (Mexican-French) and the unexpected mashup of Rasta Pasta (Jamaican-Italian).
The above suggestions don't even scratch the surface of a food scene to rival any city on earth, with options to suit every taste and any budget.
How to get around Toronto is perfect to explore on foot or via a growing network of cycle routes. For a quicker journey, buy a Presto card to use the TTC, Toronto's subway, streetcar and bus system.
How to get there Fly into Toronto Pearson International Airport (YYZ) with United and you're around 15 miles west of the city center. The most comfortable route in is via the Union Pearson Express, which runs every 15 minutes and gets you downtown in 25 minutes ($13).The TTC is a cheaper option at under $5, but it can take an hour and a half and involves a number of transfers, while a taxi will take around 30 minutes and cost $45.
United flies to Toronto from numerous U.S. cities including our Hub city locations. Book your trip via united.com or by downloading the United app.
When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.
Connecting vaccines to the world: United responds to mass distribution effort
On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.
Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.
"United's cargo service has helped safely deliver many essential goods during this pandemic, but there is no shipment that gives me more personal pride than helping bring this life-saving vaccine to our communities," said Jan Krems, United Cargo President. "While we still face a long road ahead the promise of a widely distributed vaccine gives us hope that we are one step closer to putting this pandemic behind us and moving forward together toward a brighter future."
And United is shipping more than just vaccines to help during the pandemic in keeping the lines of commerce flowing and goods getting to where they need to be. Since mid-March, United has operated 9,000 cargo-only flights carrying more than 435 million pounds of cargo. By using a combination of cargo-only flights and passenger flights, United Cargo has also transported 80 million pounds of medical supplies this year.
In coordination with our shipping and logistics partners, United will continue to distribute COVID-19 treatments to destinations throughout its network. The real heroes are the scientists who created these life-saving vaccines and the frontline workers who are not only administering them, but also helping care for and tend to those suffering from this virus. United is proud to do its part in helping to get this precious cargo to the people and communities who need them, and looks forward to doing our part in the months ahead.
United Cargo responds to COVID-19 challenges, prepares for what's next
September 30, 2020
Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.
With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.
"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."
Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.
In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flights. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.
United Cargo responds to global needs, celebrates 5000th cargo-only flight
August 18, 2020
By Jan Krems, President, United Cargo
In mid-March, United took steps to manage the historic impact of COVID-19 and began flying a portion of our Boeing 777 and 787 fleets as dedicated cargo-only flights to transport air freight to and from U.S. hubs and key international business locations. More than ever, providing reliable cargo transportation was vitally important and I'm proud say our United Cargo team stepped up to support our customers.
Although we're facing the most challenging environment our industry has ever experienced, I'm very excited to celebrate a major milestone. Since March 19, United has operated over 5,000 cargo-only flights transporting nearly 170 million pounds of cargo on these flights alone. With an increased need to keep the global supply chain moving, and an even more urgent need for medical supplies, we knew we had to utilize our network capabilities and personnel to move vital shipments, such as medical kits, personal protective equipment (PPE), pharmaceuticals and medical equipment between U.S. hubs and key international destinations.
In cooperation with freight forwarders and partners all over the world, United Cargo helped transport more than 107 million pounds of medical supplies to aid in the fight against COVID-19 using a combination of cargo-only flights as well as passenger flights.
To keep military families connected, we increased the frequency of cargo-only flights between the U.S. and military bases in various parts of the world — including bases located in Guam, Kwajalein and several countries in Europe. We know how critically important it is for these families to stay connected, and I'm honored that we were able to utilize our network and our aircraft to fly nearly 3 million pounds of military supplies.
In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), our cargo teams moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the coronavirus pandemic.
United has played a critical role in keeping global supply chains stable during the pandemic as we deliver urgently needed goods around the world. These past few months have created challenges that I have never seen in my 30-plus years of experience working within the air cargo and freight forwarding industry. However, I'm proud of our teams for staying focused on our mission to provide high-quality service and to keep our customers connected with the goods they need most.
United Cargo and logistics partners keep critical medical shipments moving
July 02, 2020
By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.
United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.
Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.
A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.
United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.
United further expands cargo-only operations to key international markets
June 9, 2020
United has played a vital role in helping keep the global supply chains stable during the COVID-19 pandemic so urgently needed goods can get to the places that need them most.
In addition to current service from the U.S. to Asia, Australia, Europe, India, Latin America and the Middle East, we are proud to now offer cargo-only flights to key international markets including Dublin, Paris, Rome, Santiago and Zurich. These new routes will connect our freight customers and further extend our air cargo network throughout the world – for example connecting major pharmaceutical hubs in Europe and perishable markets in Latin America.
"Air cargo continues to be more important than ever," says United Cargo President Jan Krems. "This network expansion helps our customers continue to facilitate trade and contribute to global economic development and recovery. I'm proud of our team for mobilizing our cargo-only flights program that enables the shipment of critical goods that will support global economies."
Since we began our program March 19, we have completed more than 2,400 cargo-only flights, transporting over 77 million pounds of cargo. We have over 1,100 cargo-only flights scheduled for the month of June, operating between six U.S. hubs and over 20 cities all over the world.
United's first flight carrying cargo in-cabin takes off
May 13, 2020
United continues to keep supply chains moving and to meet the demand for critical shipments around the globe. Recently, United received approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin.
Our inaugural cargo-in-cabin flight flew from London (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the 777 and 787 aircraft operating our cargo-only flights. We will continue to evaluate additional opportunities to use this space to meet the growing cargo demand.
"We send our sincere thanks to the FAA for working with our team to enable the transport of more critical goods on United's cargo-only flights," said Jan Krems, President of United Cargo. "By loading existing cabin storage areas with cargo and mail, we can move even more critical medical equipment, PPE, and other vital shipments the world needs to manage through the pandemic."
United's cargo-only network continues to expand in order to help bring vital shipments to the people that need it most. We're now offering service between six of our U.S. hubs and 18 airports worldwide: CTU, HKG, ICN, MEL, PEK, PVG, SIN, SYD and TPE in the Asia-Pacific; AMS, BOM, BRU, DUB, FRA, LHR, TLV and ZRH in EMEIA; and SJU in the Caribbean.
Since the start of its cargo-only flights program March 19, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.
For more information, visit unitedcargo.com.
United expands cargo-only flights to additional global destinations
April 16, 2020
Getting vital goods, especially medical relief supplies, into the hands of the businesses and people who need them has never been more critically important. To meet the overwhelming demand, United began operating cargo-only flights on March 19. Since we began using Boeing 777 and 787 aircraft from United's passenger fleet for this purpose, we have operated over 400 flights carrying more than 6 million kilos of cargo.
"With the global community in need, we are doing everything we can to keep supply chains moving worldwide and support the battle against COVID-19," said United Cargo President Jan Krems. "We're proud to play an active role in connecting vital medical supplies like test kits and personal protective equipment with healthcare professionals around the world."
We are now operating more than 150 cargo-only flights per week between six of our U.S. hubs and 13 cities worldwide: CTU, HKG, PEK, PVG, SYD and TPE in the Asia Pacific; AMS, BRU, DUB, FRA and LHR in Europe; SJU in the Caribbean and TLV in the Middle East. We expect to add new cities soon and will continue to expand our cargo-only flights program.
Hub | Cargo-only flights operating through May |
Chicago (ORD) |
ORD - AMS (Amsterdam) ORD - FRA (Frankfurt) ORD - HKG (Hong Kong) ORD - LHR (London) ORD - NRT (Tokyo Narita) - PEK (Beijing) |
Houston (IAH) |
IAH - AMS (Amsterdam) IAD - FRA (Frankfurt) |
Los Angeles (LAX) |
LAX - HKG (Hong Kong) LAX - LHR (London Heathrow) LAX - NRT (Tokyo Narita) - PVG (Shanghai) LAX - SYD (Sydney) |
New York/Newark (EWR) |
EWR - AMS (Amsterdam) EWR - FRA (Frankfurt) EWR - LHR (London) |
San Francisco (SFO) |
SFO - AMS (Amsterdam) SFO - NRT (Tokyo Narita) - PEK (Beijing) SFO - NRT (Tokyo Narita) - PVG (Shanghai) SFO - NRT (Tokyo Narita) - TPE (Taipei) SFO - TLV (Tel Aviv) SFO - SYD (Sydney) |
Washington, D.C. (IAD) |
IAD - BRU (Brussels) IAD - DUB (Dublin) IAD - FRA (Frankfurt) IAD - NRT (Tokyo Narita) - PEK (Beijing) IAD - SJU (San Juan) |
Flight details are subject to change, for the most up-to-date schedules, please visit https://ual.unitedcargo.com/covid-updates.
Cargo-only flights support U.S. military and their families
March 30, 2020
We are helping to keep military families connected by increasing the frequency of cargo-only flights between the United States and military bases in various parts of the world — including Guam, Kwajalein, and several countries in Europe. Last week we began operating a minimum of 40 cargo-only flights weekly — using Boeing 777 and 787 aircraft to fly freight and mail to and from U.S. hubs and key international business and military locations.
We are going above and beyond to find creative ways to transport fresh food and produce, as well as basic essentials from the U.S. mainland to military and their families in Guam/Micronesia. On Saturday, March 28, we operated an exclusive cargo-only B777-300 charter to transport nearly 100,000 pounds of food essentials to Guam to support our troops.
In addition, we move mail year-round all over the world. In response to COVID-19, and in support of the military members and their families overseas, we implemented a charter network, transporting military mail to Frankfurt, which is then transported all over Europe and the Middle East. Since March 20, we have flown 30,000+ pounds of military mail every day between Chicago O'Hare (ORD) and Frankfurt (FRA). On the return flight from Frankfurt to Chicago, we have carried an average of 35,000 pounds of mail to help families stay connected.
"Keeping our military families connected with the goods they need, and keeping them connected with loved ones to feel a sense of home, is of critical importance. As a company that has long supported our military families and veterans, our teams are proud to mobilize to lend a hand." — United Cargo President Jan Krems.
Our cargo-only flights support customers, keep planes moving
March 22, 2020
We have begun flying a portion of our Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer freight to and from U.S. hubs and key international business locations. The first of these freight-only flights departed on March 19 from Chicago O'Hare International Airport (ORD) to Frankfurt International Airport (FRA) with the cargo hold completely full, with more than 29,000 lbs. of goods.
Getting critical goods into the hands of the businesses and people who need them most is extremely important right now. To support customers, employees and the global economy, we will initially operate a schedule of 40 cargo charters each week targeting international destinations and will continue to seek additional opportunities.
With coronavirus (COVID-19) creating an increased need to keep the global supply chain moving, we are utilizing our network capabilities and personnel to get vital shipments, such as medical supplies, to areas that need them most.
"Connecting products to people around the world is the United Cargo mission," said United Cargo President Jan Krems. "That role has never been more crucial than during the current crisis. Our team is working around the clock to provide innovative solutions for our customers and support the global community."
On average, we ship more than 1 billion pounds of cargo every year on behalf of domestic and international customers. For more information, visit unitedcargo.com.
CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.
"This year has posed unprecedented challenges for us all and has been especially devastating to some of the most vulnerable members within the communities we serve," said Suzi Cabo, managing director of global community engagement, United Airlines. "The need for charitable giving has not stopped during the pandemic, and neither has United. This Giving Tuesday marks an opportunity for us to all come together for the greater good and we are proud to provide a platform to support organizations with upcoming travel needs that will enable them to continue supporting the communities they serve."
The launch of these campaigns is part of United's ongoing Miles on a Mission program, which began in October 2019 and has raised more than 92 million miles to-date. Past campaigns have helped organizations travel children for life-saving medical treatment and unite parents with newly adopted children from foreign countries. Participating non-profits have 28-days to reach their mile raising goals through the platform.
The organizations that are raising miles in this campaign include:
- College to Congress: The organization provides support including travel for disadvantaged college students who otherwise could not afford to intern in Washington, D.C.
- Thurgood Marshall College Fund: This is the only national organization representing America's 47 publicly-supported Historically Black Colleges and Universities (HBCUs), and the nearly 300,000 students that attend them each year. The miles raised will cover the travel expenses to and from campus for students unable to afford them.
- My Block, My Hood, My City: This organization provides underprivileged youth with an awareness of the world and opportunities beyond their neighborhood. Miles will be used to fund educational trips for Chicago youths to help them gain a greater understanding of the world outside of their comfort zones.
- Compass to Care: The non-profit ensures all children, whose parents have a financial need, can access life-saving cancer treatment. Compass to Care is raising miles to fund travel to get children from their homes to hospitals for cancer treatment.
- Luke's Wings: This organization is dedicated to the support of service members who have been wounded in battle. Raised miles will be used to purchase plane tickets for families to visit wounded soldiers recovering in Army medical centers.
- Rainbow Railroad USA: The organization's mission is to help persecuted LGBTQI+ individuals around the world travel to safety as they seek a haven from persecution. Miles will support the organization's core Emergency Travel Support program.
This year, United's legal partner Kirkland & Ellis will also be donating $50,000 to My Block, My Hood, My City and the Thurgood Marshall College Fund. Other organizations launching campaigns on the platform include: Sisters of the Skies, Inc., Up2Us Sports, Airline Ambassadors International, Austin Smiles, AWS Foundation, Crazy Horse Memorial, FLYTE, Higher Orbits, Lily's Hope Foundation, Miles4Migrants, Support Utila Inc. and Watts of Love. MileagePlus members can also donate to United's 20 other existing partner charities including, Airlink, American Red Cross, Make-A-Wish, Shriners Hospitals; Clean the World, Special Olympics and more. To learn more or donate to these organizations, please visit donate.mileageplus.com.
Visit www.united.com/everyactioncounts to learn more about our pledge to put our people and planes to work for the greater good.
About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.
Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.
Be The Match
"To deliver life-saving cells and hope to Be the Match patients, like me!"
Born This Way Foundation
"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."
Combined Arms
"Combined Arms is uniting communities to accelerate the impact of veterans and their families."
Compass to Care
"To help children get to life-saving cancer treatment"
COSIG, INC.
"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."
Gift of Adoption Fund
"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"
Holocaust Museum of Houston
"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."
I AM ALS
"We fly today so those living with ALS can have a better tomorrow."
Lazarex Cancer Foundation
"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"
Miles4Migrants
"Donate your miles to help refugees reach safe homes for the holidays."
OperationUSA
"To get vital relief and recovery aid where it's needed most!"
Peruvian Hearts
"We fly to educate and empower girls in Peru."
Project Angel Heart
"To collaborate with partners & promote that #FoodIsMedicine"
Project HOPE
"United helps our medical teams deliver hope and support when people need it most!"
Rise Against Hunger
"We fly to bring hope to 2 million people around the globe facing food insecurity."
Swim Across America
"To make waves to fight cancer."
The Trevor Project
"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."
Up2Us Sports
"My team needs me now more than ever. I will be there for them!"
Watts of Love
"Watts of Love brings solar light and hope to those living in the darkness of poverty!"
Waves for Water
"To bring access to clean water for everyone that needs it."
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
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Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
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#UnitedTogether #UCSFHeroes
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