Exploring New Zealand by a DC-3 Aircraft - United Hub

Exploring New Zealand by a DC-3 aircraft

By The Hub team

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By SFO A320 Captain Scott Cooper

I recently returned from an incredible tour of New Zealand. Instead of travelling by bus, we flew around on a true aviation classic, a DC-3. In 12 days, our group flew "low and slow," experiencing all this beautiful country has to offer, from the North to the South Island.

DC-3 Aircraft in New Zealand

On the first day, we met our crew (mostly retired pilots and flight attendants) and left Auckland for Rotorua (known locally as "RotoVegas") to experience the natural thermal springs, and a traditional Maori Haka dance and Hangi dinner. The following day, owing to bad weather, we were taken by coach bus down to Palmerston North for the flight down to Blenheim on the South Island. This region is home to the Marlborough wine region, and it's where you can find some of the best sauvignon blanc on the planet. We landed at the Omaka airfield, which is a grass strip and home to the incredible Omaka Aviation Heritage Museum. The next day, we boarded our DC-3 for the one-hour flight down the coast to Christchurch. Upon arrival, we toured the International Antarctic Centre (Christchurch has traditionally been the starting point for expeditions and military operations to Antarctica). Christchurch itself was devastated by a massive earthquake in 2011 but is being rebuilt anew.

Town of Te Anau in New Zealand

The following morning, we departed once again for the short, 20-minute flight to Ashburton, a large grass airfield and home to the amazing Ashburton Aviation Museum. After a barbeque lunch, we took off for the beautiful town of Dunedin. Dunedin, on the south east coast of the South Island, is home to New Zealand's first university and truly one of the most beautiful small towns in the world. After a great day of exploring Dunedin, we took off for the one hour flight across the tip of the Southern Alps to the charming lakeside town of Te Anau. Te Anau is the gateway to the Milford Sound region and home to some of the most spectacular and unspoiled scenery in the world. It's also where the "Lord of the Rings" movies were filmed. Cruising up the Milford Sound is quite an experience, as clear days are rare. Gale force winds are more common, but the scenery is simply stunning and worth the journey. The next morning, we left for Queenstown, which can only be described as a sportsman's paradise. The town of 18,000 is the starting point for hiking, kayaking, jet boating, bungee jumping or skiing (in the winter). In the evening, our group cruised up Lake Wakatipu on an old, coal-burning steamship, which was built in the same year as the Titanic. A fun fact about our tour director was that he is a direct descendant of William Murdoch, who was the First Officer on the RMS Titanic itself.

After a couple great days in Queenstown, it was off again to Wanaka, which is home to one of the biggest air shows in the Southern Hemisphere (one that our DC-3, "Betsy" participates in every year), as well as a great aviation museum and the largest collection of Packard cars in the Southern Hemisphere, if not the world. For the next few days, we flew up to the towns of Hokitika, Greymouth, and Westport, before our final stop on the South Island, Nelson. Like Dunedin, Nelson is one of the most charming and livable small towns on the planet.

Scott Cooper with the DC-3 aircraft

After about nine days flying around the South Island, we left its beautiful shores to land on the North Island, once again in New Plymouth. After a great evening and tour of WWII exhibit at the airport, curated by none other than Jim Hickey (TVNZ's most famous weatherman and an all-around great guy), we headed back up to Ardmore airport in Auckland. After landing, the official tour wrapped up, capping off a 12-day trip of a lifetime, but the aviation experience was not quite over yet, as an optional scenic flight over Auckland in a PBY Catalina aircraft was on offer.

This was an incredible experience to fly in one of only two Catalinas left in the world today, certified to carry passengers. This tour is offered just once or twice a year and I cannot recommend it highly enough. If interested check out pacifictrailways.co.nz.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

Making every step of the travel journey safer for you

By United Airlines, April 22, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

Scroll to top