Family Friendly Holiday Getaways - United Hub

Family-friendly holiday getaways

By Bob Cooper, November 10, 2017

There's no reason to tremble over making family travel plans for the holidays when the kids are out of school. The key to avoiding the bedlam of places like Disney World and Disneyland during the holidays is to head elsewhere. Many cities, especially these five, celebrate the family holiday spirit without demanding that you ride roller coasters and pay hotel prices that would turn jolly Santa into the Grinch.

Palm trees link together with Christmas lights

St. Nick Meets St. Pete

Hitting a Florida beach in December is a popular traveler's dream, but the cities of Tampa and St. Petersburg also turn Tampa Bay into a prime holiday destination for other reasons. St. Pete's beachfront Straub Park offers Glice (artificial ice) skating, Busch Gardens Tampa throws in a Santa's House at Christmas Town, and Tampa's Lowry Park Zoo hosts a Christmas in the Wild celebration and family-focused Noon Year's Eve—where a DJ counts down to noon on December 31 with kid-friendly toasts to the new year.

Snow covered buildings in Quebec

Christmas Choirs in Canada

Many call Quebec City the most “European" city in North America, and the holidays are when it sparkles like an Old World winter wonderland. Colorful lights illuminate the main square, Place de l'Hotel-de-Ville, towered over by Notre-Dame de Quebec Basilica-Cathedral and City Hall. Also delightful to stroll past are shop-lined narrow lanes of the Petit Champlain district. Yet another crowd pleaser is the German Christmas Market in the Old City (Nov. 23-Dec. 23), where choirs sing, gingerbread is served and families flock to the Kindermarkt (Christmas Market for kids). As for the weather, Quebec City's location near Maine guarantees a traditional White Christmas.

Lanterns lit up at the Las Noches de las Luminarias in Arizona.

December in the Desert

Phoenix holds nothing back in celebrating the holiday spirit. Throughout December, the Christmas at the Princess Festival features an outdoor ice rink, a train that chugs past 4.5 million LED lights and a tree that performs “light dances" to holiday songs. Other area resorts' homages to the holidays include the Westin Kierland's nightly 3-D animations set to holiday music and The Wigwam's snow slide. But it's hard to top Las Noches de las Luminarias, the Desert Botanical Garden spectacle throughout December when 8,000 hand-lit luminaria bags light the way up a desert hillside path while the desert rings with nightly performances by everyone from handbell ensembles to cowboy balladeers.

Rockefeller Center in NYC at Christmas time.

Merry Manhattan

Whether it's “Miracle on 34th Street," “When Harry Met Sally" or “Home Alone 2," holiday movies set in Manhattan repeatedly prove that it's a magical place in December. It all begins at Rockefeller Center, where a lit-up Norway Spruce towers over the city's most popular ice skating rink. There are more ice rinks in Central Park, plus classic live-performance options like the Radio City Rockettes Christmas Spectacular and the New York City Ballet's Nutcracker. Department store decorations and window displays are most elaborate at Saks Fifth Avenue, Barneys New York, Bloomingdale's and Macy's—where Santaland is a re-creation of the North Pole.

Pier in San Diego lit up with Christmas lights.

Santa in San Diego

With fewer chimneys to slide down than in most cities, Santa has extra time in San Diego to catch some waves while the reindeer tan on the beach. The city's beaches and mild temps are two reasons for a visit, but so are its holiday events. Holiday of Lights at Del Mar Fairgrounds (Nov. 24 –Jan. 1) includes the Holiday Hayride and the largest drive-through light show on the entire West Coast, featuring elaborate holiday decorations. Just across town in Balboa Park, the San Diego Zoo's Jungle Bells celebration (Dec. 8-Jan. 1) features acrobatic elves, “reindeer games", professional carolers and a Polar Express 4-D experience.

If you go

United Airlines offers flights from many cities to these destinations. Visit or use the United app to plan your trip before the holidays.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020

Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

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