Farm-to-table in Guanacaste, Costa Rica - United Hub

Farm-to-table in Guanacaste, Costa Rica

By The Hub team

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By Manager - Creative Project Management Robin Olsen

Fifteen years ago, I volunteered on an organic farm in the Galápagos Islands. The farm was in the beginning stages, so I helped with prepping the land and maintaining the few crops that were growing. Unfortunately, I wasn't able to see the farm fully cultivated by the time I left. When my husband and I decided to travel to Costa Rica this year, I came across La Senda organic farm, where you can arrange a tour and have a farm-to-table dinner experience, and I knew that I needed to add it into our itinerary. Finally, I was going to see a fully operating organic farm, and I was so excited.

One of the workers at La Senda organic farm
La Senda organic farm

We were picked up at Cala Luna hotel in Playa Langosta and drove 30 minutes to Santa Cruz to La Senda farm. The owners of the hotel started the farm two years ago with the intent of building a sustainable, organic farm that would help employ local families. The tour started with walking around the property and having the chef and sous-chef explain what all the plants, trees, vegetables and fruits were, how long it took to grow them, how to maintain them, and he even showed us what we would be eating for dinner later that day. It's a sensory tour, where you are able to taste, smell and feel the various herbs, plants and fruits. We were shown papaya, pineapples, hibiscus flowers, cocoa beans, a variety of lettuce, vegetables and cashews. The chef wanted to cook the food as true to the taste as possible to bring out the natural flavors. The mission behind the farm is to feed people healthy food while also educating them on organic farming and sustainability. Everyone who works on the farm truly believes in this mission, including the chef giving us the tour, who said he took great pleasure in his role at the farm.

The tour was fantastic, and I was reminded of how much work goes into prepping land and maintaining crops. The farm has had two years of a trial-and-error period to determine which crops could thrive in the environment. The crops each require different nutrients in the soil and need to be rotated to reduce soil erosion, increase soil fertility and increase crop yield. Instead of using pesticides and chemicals, they use natural methods like growing plants that naturally fend off insects. After the tour, we were brought to an outdoor candlelit table, where we were served dinner overlooking the farm. We could taste how fresh and to-the-source the food is. Needless to say, the food was incredible, and we were very satisfied.

Dinner table at La Senda organic farm
View from the table at El Barco restaurant.


The next day we went to El Barco restaurant at the Capitan Suizo hotel in Playa Tamarindo. Like Cala Luna, this hotel also started an organic farm nearby. Although the restaurant is not yet fully 100 percent organic, the owners are very focused on achieving that goal. Currently, they use fresh and organic ingredients from their garden whenever possible. Like at Cala Luna, they also don't use any pesticides in maintaining the property. The property is also a sanctuary for wildlife, including iguanas and howler monkeys, which you can come face-to-face with while eating at the restaurant, as they are free to roam throughout the property. The view from our table looked out into the Pacific Ocean – perfect for watching a beautiful sunset.

The restaurant is only a five-minute walk to downtown Tamarindo. Guanacaste, the province where Tamarindo is located, has beautiful beaches, is known for great surfing and attracts surfers from all around the world.

The hotels in the area offer numerous outdoor activities, like horseback riding, surf lessons, yoga, fishing, scuba diving, snorkeling, sailing, golf, kayaking, zip lining and more. The hotels can also arrange day tours to volcanos, national parks, the rain and cloud forests and even to Nicaragua.

I highly recommend visiting this region of Costa Rica. Whether you're looking to experience an eco-adventure or just relax, the adventures are truly never ending.

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

By United Newsroom, August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

Scroll to top