Farm-to-table in Guanacaste, Costa Rica - United Hub

Farm-to-table in Guanacaste, Costa Rica

By The Hub team

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By Manager - Creative Project Management Robin Olsen

Fifteen years ago, I volunteered on an organic farm in the Galápagos Islands. The farm was in the beginning stages, so I helped with prepping the land and maintaining the few crops that were growing. Unfortunately, I wasn't able to see the farm fully cultivated by the time I left. When my husband and I decided to travel to Costa Rica this year, I came across La Senda organic farm, where you can arrange a tour and have a farm-to-table dinner experience, and I knew that I needed to add it into our itinerary. Finally, I was going to see a fully operating organic farm, and I was so excited.

One of the workers at La Senda organic farm
La Senda organic farm

We were picked up at Cala Luna hotel in Playa Langosta and drove 30 minutes to Santa Cruz to La Senda farm. The owners of the hotel started the farm two years ago with the intent of building a sustainable, organic farm that would help employ local families. The tour started with walking around the property and having the chef and sous-chef explain what all the plants, trees, vegetables and fruits were, how long it took to grow them, how to maintain them, and he even showed us what we would be eating for dinner later that day. It's a sensory tour, where you are able to taste, smell and feel the various herbs, plants and fruits. We were shown papaya, pineapples, hibiscus flowers, cocoa beans, a variety of lettuce, vegetables and cashews. The chef wanted to cook the food as true to the taste as possible to bring out the natural flavors. The mission behind the farm is to feed people healthy food while also educating them on organic farming and sustainability. Everyone who works on the farm truly believes in this mission, including the chef giving us the tour, who said he took great pleasure in his role at the farm.

The tour was fantastic, and I was reminded of how much work goes into prepping land and maintaining crops. The farm has had two years of a trial-and-error period to determine which crops could thrive in the environment. The crops each require different nutrients in the soil and need to be rotated to reduce soil erosion, increase soil fertility and increase crop yield. Instead of using pesticides and chemicals, they use natural methods like growing plants that naturally fend off insects. After the tour, we were brought to an outdoor candlelit table, where we were served dinner overlooking the farm. We could taste how fresh and to-the-source the food is. Needless to say, the food was incredible, and we were very satisfied.

Dinner table at La Senda organic farm
View from the table at El Barco restaurant.


The next day we went to El Barco restaurant at the Capitan Suizo hotel in Playa Tamarindo. Like Cala Luna, this hotel also started an organic farm nearby. Although the restaurant is not yet fully 100 percent organic, the owners are very focused on achieving that goal. Currently, they use fresh and organic ingredients from their garden whenever possible. Like at Cala Luna, they also don't use any pesticides in maintaining the property. The property is also a sanctuary for wildlife, including iguanas and howler monkeys, which you can come face-to-face with while eating at the restaurant, as they are free to roam throughout the property. The view from our table looked out into the Pacific Ocean – perfect for watching a beautiful sunset.

The restaurant is only a five-minute walk to downtown Tamarindo. Guanacaste, the province where Tamarindo is located, has beautiful beaches, is known for great surfing and attracts surfers from all around the world.

The hotels in the area offer numerous outdoor activities, like horseback riding, surf lessons, yoga, fishing, scuba diving, snorkeling, sailing, golf, kayaking, zip lining and more. The hotels can also arrange day tours to volcanos, national parks, the rain and cloud forests and even to Nicaragua.

I highly recommend visiting this region of Costa Rica. Whether you're looking to experience an eco-adventure or just relax, the adventures are truly never ending.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

Making every step of the travel journey safer for you

By United Airlines, April 22, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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