United Best Place to Work Human Rights Campaign - United Hub

United for All

For the sixth year in a row, United Airlines ranks among the top performers on the Human Rights Campaign's Corporate Equality Index for LGBT equality
December 06, 2016

CHICAGO, Dec. 6, 2016 /PRNewswire/ -- Authenticity and inclusion are at the heart of United Airlines' culture, helping shape how the company engages with its customers and the workplace it strives to cultivate. And it's those ideals that have helped earn the company its sixth consecutive perfect 100 percent score on the Human Rights Campaign's Corporate Equality Index (CEI) and a spot on the organization's list of "Best Places to Work for LGBT Equality."

After joining United in 2012, Sara McCook quickly recognized and relished the impact of that inclusivity and openness on her own life: "For the most part, right out of college I was open about my sexuality to my friends and family, but I never fully embraced it in the workplace because I always felt that it would be considered a roadblock to my career – that changed when I joined United. The leadership team where I started, in Denver, and ultimately throughout the company, made it immediately known that this is a place where people are encouraged to bring their true, authentic self and that was very liberating."

Sara's story, like those of many of United's LGBT employees, is one of acceptance, something that she credits not only to United's policies of equal rights and benefits, but also to the attitudes of the company's management and employees. "We have amazing diversity and an inclusive culture here," she said. "Diversity is inviting someone to the party, but inclusivity is asking someone to dance – sure, we have the policies and the benefits in place, but United is constantly 'encouraging us to dance,' and that's how we separate ourselves as an organization."

Supporting LGBT Employees

Fully inclusive equal employment, workplace benefits and non-discrimination policies are core to United's Working Together culture. The airline offers several programs that promote LGBT inclusion and awareness. It sponsors an LGBT-focused business resource group, EQUAL, which provides ongoing networking, advocacy and outreach opportunities for its members, and consults with senior leadership on issues of equality. Today, EQUAL is one of United's fastest-growing resource groups, with over 1,200 employee members.

After the CEI results were announced, United's executive vice president of human resources and labor relations Mike Bonds said: "We are extremely proud that we have a culture here at United that is inclusive of all employees, and we look to continue to be at the forefront in supporting equal rights for the LGBT community. The Human Rights Campaign's recognition serves as powerful validation that we're moving in the right direction."

Over the past year, United employees and leaders participated in Pride Parades in several cities around the U.S., including Chicago, San Francisco, Denver, Houston, New York City and Washington D.C., and employees companywide took a stand against bullying in support of LGBTQ youth during October's Spirit Day campaign.

About United

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 720 mainline aircraft, and this year, the airline anticipates taking delivery of 21 new Boeing aircraft, including 737 NGs, 787s and 777s, as well as six used Airbus A319 aircraft. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Expands Beer, Wine and Snacks to Nearly All Flights Over Two Hours

Starting in June, White Claw® Hard Seltzer, beer, wine and all-new snack menu items will be available for purchase using United's contactless payment technology
May 12, 2021

CHICAGO, May 12, 2021 /PRNewswire/ -- Starting June 1, United customers on most flights over two hours will be able to purchase beer, wine and White Claw® Hard Seltzer, making United the first major airline to offer the hard seltzer onboard its aircraft. On June 15, United will introduce a revamped menu of for-purchase snacks and brand-new premium cabin meal options on most flights over 1,500 miles and hub-to-hub flights over 800 miles or more than two hours. Customers will be able to purchase these offerings from the Buy-On-Board menu using United's new mobile wallet technology.

"We know that having a wide variety of gourmet food and beverage options is important to our customers and we look forward to introducing these exciting, new options to enhance their flying experience," said Toby Enqvist, chief customer officer for United. "Our new contactless payment technology enables us to safely introduce this new menu on select flights as we continue to see more customer return to flying."

New Adult Beverage Menu

United's revamped adult beverage menu features a number of options sourced locally from United's hubs, along with customer favorites from iconic brands. The new menu includes:

  • White Claw® Mango
  • Breckenridge Brewery Juice Drop Hazy IPA
  • Kona Brewing Co. Big Wave Golden Ale
  • Michelob ULTRA®
  • Stella Artois®
  • Red, white and sparkling wine options

New Snack Boxes

United's new snack boxes offer three distinct experiences for travelers of all ages and tastes:

  • Tapas Box: Hummus, bruschetta, breadstick crackers, flatbread crackers, sea salt almonds, olives, dark chocolate sea salt caramel
  • Takeoff Box: Salami, apricots, gouda cheese spread, white cheddar cheese spread, multigrain crackers, cream crackers, smoked almonds, Toblerone®
  • Recline Box: Pirate's Booty® white cheddar puffs, honey mustard pretzels, gummi bears, OREO® cookies

New A la Carte Options

In addition to the popular Pringles® Classic potato chips, United is adding three new a la carte snacks to its menu to give customers a larger variety of options, including high-protein and gluten-free options. The revamped menu includes:

  • Trü Frü Banana Bites: hyper-dried bananas covered in dark chocolate
  • Food Should Taste Good™ Chips & Salsa Box: gluten-free, sweet potato "tortilla" chips with roasted pepper salsa
  • GourmetNut Mega Omega Trail Mix: snack mix with walnuts, dried mango, almonds, cranberries, pumpkin seeds

How Contactless Payment Works:

To purchase select drinks and snack items onboard a flight, United's contactless payment system allows customers to store their payment information in a digital wallet on the United app and on United.com prior to departure.

  • Once in flight, customers can access a menu to view available items either on the United app and in Hemispheres.
  • Rather than handing the flight attendant a credit card, the flight attendant will ask for the customer's name and seat to confirm the card on file.
  • Once confirmed, customers will receive their products and the card on file will be charged accordingly.

For information on snacks available for purchase and step-by-step instructions on how to store a payment method and FAQs, visit United.com/snacktime.

New Domestic Premium Cabin Menu Items

United is also introducing brand-new meal offerings to customers seated in domestic premium cabins on flights over 1,500 miles and hub-to-hub flights over 800 miles. The enhanced meal service includes a choice of entrees – including fresher options like egg scramble with plant-based chorizo and grilled chicken breast with orzo and lemon basil pesto – sides and dessert. United has also partnered with Eli's Cheesecake to create a uniquely United chocolate pie flavor called "Pie in the Sky." The meals will be served on one tray, with items individually wrapped, to limit person-to-person contact and further the safety of our employees and customers.

Committed to Ensuring a Safer Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus℠ program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United and Abbott Partner to Make Return to U.S. "Worry Free" for International Travelers with Home-Testing Kits

Newly issued guidance from the U.S. Centers for Disease Control and Prevention now accepts rapid, self-administered testing option that meet its criteria
May 12, 2021

CHICAGO and ABBOTT PARK, Ill., May 12, 2021 /PRNewswire/ -- United and Abbott today announced a first-of-its-kind collaboration to use Abbott's BinaxNOW™ COVID-19 Home Test and Abbott's NAVICA app to help make the international travel experience more seamless. Recently updated CDC guidelines permit travelers to self-administer a rapid antigen test under the real-time supervision of a telehealth service and use the verified negative test result to board an international flight to the U.S. if they test negative.

"We appreciate the private sector proactively helping travelers have access to easy, reliable COVID-19 test options," said CDC Director Rochelle P. Walensky, MD, MPH. "Comprehensive testing that is easy, rapid, accurate and trusted is a fundamental strategy for preventing the spread of COVID-19."

United customers can depart the United States with the BinaxNOW Home Test in their carry-on bag and administer the test via the eMed digital health platform while overseas, avoiding the need to find a testing center abroad. United is the only airline to offer end-to-end integration between a digital platform and a testing app with the integration between the United Travel Ready Center platform and Abbott's NAVICA app which provides a seamless passenger experience when departing and re-entering the United States. Since the Travel-Ready Center launched in January, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload completed test results and vaccine records, as well as have them verified, all within the United app.

"We want to give our customers greater peace of mind that when they travel internationally, they'll be able to return to the U.S quickly and safely," said Toby Enqvist, chief customer officer at United. "The Abbott BinaxNOW Home Test meets CDC requirements and, along with our partners at Abbott, United is doubling down on our commitment to make international travel as safe and convenient as possible by offering an easy testing option when customers are ready to return to the United States."

The BinaxNOW Home Test kit is lightweight, about the size of a day planner and fits easily into a passenger's carry-on luggage, briefcase or purse. It is recommended that passengers travel with more than one BinaxNOW test in their possession in the event of an inconclusive test result.

"The BinaxNOW COVID-19 rapid test is the most studied and widely used rapid test in the United States today and with our partner United, we're making testing even more broadly available as the country returns to international business and leisure travel," said Andrea F. Wainer, executive vice president of Abbott's rapid and molecular diagnostics business. "The CDC's recent guidance also reinforces the importance of our NAVICA app, because airlines and other safety-conscious industries, such as workplaces and higher education, will need digital solutions that can be used to quickly and easily validate and verify test results." 

The BinaxNOW COVID-19 rapid test can help restore a sense of normalcy to everyday life by reuniting family members and loved ones, providing additional confidence while traveling, and making it easier to do international business. Authorized since August 2020, more than 200 million BinaxNOW tests have been distributed throughout the United States, where they've been used by K-12 schools, universities, nursing homes, and underserved communities and serve as a powerful tool to help prevent the virus from spreading.

For a detailed description of the Abbott home-testing process, visit united.emed.com. To view video and photos of the process click here.

The Abbott BinaxNOW™ Home Test meets the the CDC's guidance due to the unique digital proctor experience through eMed, which provides observed sample collection, testing and digitally verified test results. Abbott's recently authorized BinaxNOW™ Self Test for over-the-counter purchase is not eligible for travel purposes.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Connect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The BinaxNOW™ COVID-19 Ag Card Home Test is a lateral flow immunoassay intended for the qualitative detection of nucleocapsid protein antigen from SARS-CoV-2. This test is authorized for prescription home use with self-collected observed direct anterior nasal (nares) swab samples from individuals aged 15 years or older who are suspected of COVID-19 by their healthcare provider within the first seven days of symptom onset or adult collected nasal swab samples from individuals aged four years or older who are suspected of COVID-19 by their healthcare provider within the first seven days of symptom onset.

The BinaxNOW COVID-19 Ag Card Home Test is to be performed only with the supervision of a telehealth proctor.

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Expands India Relief Efforts with Online Fundraising Campaign

Airline providing up to 5 million bonus miles for donations and matching up to $40,000 in cash donations to disaster relief partners
May 04, 2021

CHICAGO, May 4, 2021 /PRNewswire/ -- Today, United Airlines expands its efforts to support those impacted by the COVID-19 crisis in India with the launch of a new online fundraising campaign. Customers can donate to the airline's relief partners: Airlink, Americares, GlobalGiving Foundation and World Central Kitchen. United is offering up to 5 million bonus miles to encourage MileagePlus® members to support this effort and will match each donation up to a total of $40,000 in cash donations. In addition, United is currently the only U.S. airline serving India, and over the last few days has helped transport more than 300,000 pounds of critical medical supplies to the region.

"Throughout the pandemic, we have been committed to leveraging our resources and relationships to provide support to communities hit hardest by COVID-19," said Luc Bondar, vice president of marketing & loyalty and president of MileagePlus at United. "As India faces this crisis, our generous customers, employees and MileagePlus members have stepped forward to ask how they can support those in need, and we are proud and humbled to facilitate this critical work."

United is working directly with its partner organizations, as well as engaging with community leaders to assist the impacted communities. Focus areas for some of the airline's partners include:

  • Airlink: Transportation of medical supplies and PPE
  • Americares: Supporting COVID-19 treatment facilities, donating critical medical equipment, PPE and supplies for health workers and educating the community on COVID-19 prevention and vaccination.
  • World Central Kitchen: Hot meal distribution to health care workers by partnering with local restaurants

In addition to its fundraising efforts, United will also continue to leverage its cargo operations to transport greatly needed medical equipment to the region. Between April 28 and May 2, United operated 20 flights that transported more than 300,000 pounds of medical supplies to India. This included donations from the U.S. India Chamber of Commerce and the Indo-American Chamber of Commerce in Houston that brought 50 ventilators through the USICOC Foundation to the Indian Red Cross Society. United is continuing to coordinate humanitarian cargo efforts with partner, Airlink, which provides tactical coordination to help break through supply chain barriers to execute rapid response airlifts of humanitarian aid. United has proudly served India since 2005 and employs more than 300 individuals in the country. The online campaign platform is currently scheduled to be available for donations through June 15. United will continue to evaluate how it can provide support to the region.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Celebrates 40 Years of MileagePlus by Awarding Millions of Miles to Healthcare Workers

Airline celebrates loyalty program anniversary with contest to recognize healthcare workers
May 03, 2021

CHICAGO, May 3, 2021 /PRNewswire/ -- United Airlines is celebrating the 40th anniversary of the MileagePlus® program this month, and to recognize this milestone the airline is giving away four million miles to essential healthcare workers. The contest will recognize four deserving healthcare workers with one million miles each. In addition, United is showing its appreciation to MileagePlus members around the world with domestic and international fare sales, surprise customer giveaways and 10 exclusive promotions with MileagePlus partners.

United Offers MileagePlus Premier Members Bonus Miles and New (Faster) Ways to Earn Premier Status

MileagePlus® Premier® members can "Pick Your Path" with three offers designed to provide value to members whether they're ready to travel now, or if they plan to begin flying at a later date
April 29, 2021

CHICAGO, April 29, 2021 /PRNewswire/ -- United Airlines today introduced three new promotions that let eligible MileagePlus Premier members "Pick Your Path" depending on their upcoming travel plans. The new promotions give members the chance to fast track their Premier status or earn bonus miles and will run from April 29 to July 27, 2021. Offers include:

  • A 'Welcome-back Bonus' promotion that gives members deposits of bonus Premier Qualifying Points (PQPs) for their first three trips.
  • An 'Easy PQP' offer which provides member with a PQP deposit without needing to travel.
  • And an offer which allows members to earn double miles through the MileagePlus X app.

"While demand for travel is steadily increasing, we recognize that different customers are beginning to return to travel at different times," said Luc Bondar United's vice president of marketing and loyalty and President of MileagePlus. "Offering three separate promotions allows us to meet our Premier members where they are and gives our members the opportunity to select an offer that is meaningful to them whether they're ready to travel now or if they'd rather receive miles to save for a trip later on."

Welcome-back Bonus PQP

United is offering an option for eligible Premier members to earn up to 25% of the outright PQPs required for their current status level with the Welcome-back Bonus PQP offer. Combined with the 25% PQP deposit that United gave members at the start of this year, members who choose this option will have the opportunity to earn half of the PQP-only requirement to requalify for their status level.

Easy PQP

Premier members who aren't planning any travel before July 27, 2021 can choose to receive a 10% deposit of the outright PQP requirement for their current status level with the Easy PQP option. Members will automatically receive between 350 and 1,500 PQPs depending on their status level.

Bonus Miles Through MileagePlus X

Eligible U.S.-based Premier members who prefer to save up for their next trip can choose to earn double miles (up to 10,000 bonus miles total) on all transactions made with MileagePlus X. With the MileagePlus X app, members can buy eGift cards from hundreds of merchants, dine at participating restaurants, or shop online and earn miles for each purchase.

Members have until May 13, 2021 to choose their promotion option or they will be automatically enrolled in the Welcome-back Bonus PQP offer. To be eligible, members must have held Premier status on April 19, 2021. Eligible Premier members can visit united.com/pickyourpath or sign into the MileagePlus X app to make their selection.

These new offerings build on announcements United introduced last year including reducing Premier qualifying thresholds, automatically giving members 25% of the PQP requirements for their status level and offering additional promotions for travel earlier this year. To learn about all of the changes United made to its Premier program in the last year visit https://mileageplusupdates.com/.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Continues to Build Summer Network, Adding Over 480 Daily Flights to its U.S. June Schedule

Airline restarting 16 routes and adding nine new routes to destinations including Hawaii, Alaska and national parks
April 23, 2021

CHICAGO, April 23, 2021 /PRNewswire/ -- In June, United will fly its largest schedule since before the pandemic to meet growing demand for summer travel. The airline is adding more than 480 daily flights to its U.S. schedule to offer an average of over 3,100 total daily domestic flights to more than 240 U.S. destinations. This includes the addition of new flights to Hawaii, Alaska and Montana. Overall, United plans to fly 67% of its domestic schedule and 60% of its overall network schedule compared to its 2019 June schedule.

United Customers Can Now Schedule COVID Tests and be Automatically Cleared for Travel Directly through the Travel-Ready Center

United's industry-leading digital platform gets even more useful with the ability to schedule tests and have results directly verified through United's Travel-Ready Center on web and mobile
April 21, 2021

CHICAGO, April 21, 2021 /PRNewswire/ -- Since the Travel-Ready Center launched in January, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload completed testing results and vaccine records as well as have them verified, all within the United App. Today, the industry-leading digital platform gets even better as customers can now choose from more than 200 COVID-19 testing providers across the country, book appointments and receive confirmation whether their test results meet their destination's requirements. Once the test is validated, customers will see a status indicator informing them that they are "travel-ready" and receive their mobile boarding pass. United is the only airline that offers its customers these services as part of an integrated experience within its app and website and since launch, the airline has processed more than 275,000 COVID-19 tests through the Travel-Ready Center.

United Releases First-Quarter Financial Results - Rebounding Demand is Driving Clear Path to Profitability

Expects positive adjusted EBITDA margins* later this year
April 19, 2021

CHICAGO, April 19, 2021 /PRNewswire/ -- United Airlines (UAL) today announced first-quarter 2021 financial results. The company has its eyes on the future, making continued progress on its commitment to remove $2 billion in structural costs and investing in key customer programs that will position the airline to capitalize on the recovery of business travel and long-haul international demand.

United Airlines Adds New Flights to Croatia, Greece and Iceland as Countries Begin to Reopen to Vaccinated Travelers

United is the only airline that allows customers to upload vaccine results within its mobile app and website through the airline's Travel-Ready Center
April 19, 2021

CHICAGO, April 19, 2021 /PRNewswire/ -- United is adding three new flights to its international network, giving travelers more options for summer travel by flying direct to countries that are starting to reopen to vaccinated visitors. Starting in July, United will offer new direct flights from Newark Liberty International Airport to Dubrovnik, Croatia, from Washington Dulles International Airport to Athens, Greece and from Chicago O'Hare International Airport to Reykjavik, Iceland, all subject to government approval.

United Airlines to Lead Industry Switch to Sustainable Aviation Fuel with Global Corporations, Customers

New United Eco-Skies Alliance Program includes global corporate leaders who, with United, will pay towards more sustainable aviation fuel, all companies invited to participate
April 13, 2021

CHICAGO, April 13, 2021 /PRNewswire/ -- United Airlines continues to lead the industry towards a more sustainable future with the launch of the first-of-its-kind Eco-Skies Alliance SM program. Working with the airline, more than a dozen leading global corporations will collectively contribute towards the purchase of approximately 3.4 million gallons of sustainable aviation fuel (SAF) this year. With its nearly 80% emissions reductions on a lifecycle basis compared to conventional jet fuel, this is enough SAF to eliminate approximately 31,000 metric tons of greenhouse gas emissions, or enough to fly passengers over 220 million miles.

United Sets New Diversity Goal: 50% of Students at New Pilot Training Academy To Be Women and People of Color

United Airlines is only major U.S. airline to own flight school: United Aviate Academy
April 06, 2021

CHICAGO, April 6, 2021 /PRNewswire/ -- United Airlines, the only major U.S. airline to own a flight school, will begin accepting applications today as it embarks on an ambitious plan to train 5,000 new pilots by 2030, at least half of them women and people of color. Backed by scholarship commitments from United Airlines and JPMorgan Chase, United Aviate Academy will create opportunities for thousands of students, including women and people of color to pursue a career as a commercial airline pilot, one of the most lucrative careers in the industry.

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