United Airlines Further Reduces Domestic and International Schedules - United Hub

United Airlines Further Reduces Domestic and International Schedules

March 17, 2020

CHICAGO, March 17, 2020 /PRNewswire/ -- United continues to aggressively manage the impact of the coronavirus (COVID-19) outbreak on our employees, our customers and our business. Due to a continued drop in travel demand as a result of this outbreak and government mandates or restrictions in place prohibiting travel, the airline today announced a 60 percent schedule reduction in April - this includes a 42 percent reduction across the U.S. and Canada and an 85 percent decrease in international flights.

International

Across the Atlantic, Pacific and Latin America, United will operate approximately 45 daily flights in April.

United's International Schedule for April 2020


Atlantic

New York/Newark

Brussels

Frankfurt

London-Heathrow

Mumbai

New Delhi

Tel Aviv

Daily

Daily

Daily

Daily

Daily

Daily

Washington Dulles

London-Heathrow

Daily

Pacific

New York/Newark

Tokyo-Narita

4x / weekly

San Francisco

Melbourne

Osaka

Seoul

Singapore

Sydney

Tokyo-Haneda

Tokyo-Narita

3x / weekly

5x / weekly

3x / weekly

Daily

Daily

Daily

Daily

Latin America

Mexico

Houston

Cancún

Guadalajara

Leon

Los Cabos

Mazatlán

México City

Monterrey

Puerto Vallarta

Daily

Daily

Daily

Daily

Saturdays

Daily

Daily

Daily

Los Angeles

Los Cabos

Daily

San Francisco

Los Cabos

Puerto Vallarta

Cancun

Daily

Daily

Daily

Chicago

Cancun

Daily

New York / Newark

Cancun

Daily

Caribbean

New York / Newark

Antigua

Nassau

Providenciales

Punta Cana

Santo Domingo

San Juan

St. Lucia

St. Thomas

Saturdays

Daily

Daily

Daily

Daily

Daily

Saturdays

Daily

Central and South America

Houston

Belize City

Sao Paulo

Daily

Daily

Domestic

While United does not plan to suspend service to any single U.S. city now - with the exception of Mammoth Lakes, CA - the airline is closely monitoring demand as well as changes in state and local curfews and government restrictions across the U.S. and will adjust its schedule accordingly throughout the month.

United's Domestic Suspensions


Hub

Route Suspensions

Remaining Service

Denver

Arcata/Eureka

LAX, SFO

New York/Newark

Akron/Canton

ORD

Hilton Head

IAD, ORD

Honolulu

DEN, IAH, LAX, ORD, SFO

Omaha

DEN, IAH, ORD

Portland, Oregon

DEN, IAH, ORD, SFO

Seattle

DEN, IAD, IAH, LAX, ORD, SFO

Sacramento

DEN, IAH, LAX, ORD, SFO

Knoxville

DEN, IAH, IAD, ORD

Fayetteville

DEN, IAH, ORD

Salt Lake City

DEN, IAH, LAX, ORD, SFO

Washington Dulles

Grand Rapids

DEN, EWR, ORD

Honolulu

DEN, IAH, LAX, ORD, SFO

Portland, Oregon

DEN, IAH, ORD, SFO

Sacramento

DEN, IAH, LAX, ORD, SFO

Houston

Hartford

DEN, IAD, ORD

Boise

DEN, LAX, ORD, SFO

Grand Rapids

DEN, EWR, ORD

Lexington

IAD, ORD

Ontario, California

DEN, SFO

Palm Springs

DEN, LAX, SFO

San Jose, California

DEN

Akron/Canton

ORD

Reno

DEN, LAX, SFO

Edmonton, Canada

DEN

Vancouver, Canada

DEN, LAX, ORD, SFO

Los Angeles

Austin

DEN, EWR, IAD, IAH, ORD, SFO

Baltimore

DEN, IAH, ORD

Kahului (Maui)

DEN, SFO

Kona

DEN, SFO

Lihue

DEN, SFO

Madison

DEN, EWR, IAD, ORD

San Antonio

DEN, EWR, IAD, IAH, ORD

St. George

DEN

Mammoth, California

Seasonal Suspension

Chicago

Bismarck

DEN

Kahului (Maui)

DEN, SFO

Chicago

Bozeman

DEN, LAX, SFO

Fresno

DEN, LAX, SFO

Spokane

DEN, SFO

Palm Springs

DEN, LAX, SFO

Reno

DEN, LAX, SFO

San Jose, California

DEN

Ottawa, Canada

IAD

Eugene

DEN, LAX, SFO

Wilmington

IAD

Jackson, Mississippi

IAH

San Francisco

Nashville

DEN, EWR, IAD, IAH, ORD

Baltimore

DEN, IAH, ORD

Columbus, Ohio

DEN, EWR, IAD, IAH, ORD

Detroit

DEN, EWR, IAD, IAH, ORD

Indianapolis

DEN, EWR, IAD, IAH, ORD

Kansas City

DEN, EWR, IAD, IAH, ORD

Madison

DEN, EWR, IAD, ORD

Omaha

DEN, IAH, ORD

Philadelphia

DEN, IAD, IAH, ORD

Pittsburgh

DEN, EWR, IAD, IAH, ORD

Raleigh/Durham

DEN, EWR, IAD, IAH, ORD

San Antonio

DEN, EWR, IAD, IAH, ORD

St. Louis

DEN, EWR, IAD, IAH, ORD

Tampa

DEN, EWR, IAD, IAH, ORD

Toronto, Canada

DEN, EWR, IAD, IAH, ORD

Mammoth Lakes, California

Seasonal Suspension

Fort Lauderdale

DEN, EWR, IAD, IAH, ORD

New Orleans

DEN, EWR, IAD, IAH, ORD

Fayetteville

DEN, IAH, ORD

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

July 30, 2020

CHICAGO, July 30, 2020 /PRNewswire/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer. The United Automated Assistant is one of many recent innovations that have been developed to modernize the airline's service and create a more seamless experience for our customers. This launch follows another recently announced digital product that allows United customers on standby and upgrade lists to receive text notifications once they have been cleared and assigned a seat, saving them time and further limiting person-to-person interactions.


United Airlines Names Sasha Johnson Vice President Corporate Safety

July 24, 2020

CHICAGO, July 24, 2020 /PRNewswire/ -- United Airlines today announced that Sasha Johnson will become the company's Vice President of Corporate Safety following Michael Quiello's retirement from United, effective October 1. Johnson, who currently serves as United's managing director of International Regulatory and Policy, will report to United's Chief Operations Officer Jon Roitman.

In her new role, Johnson will manage all aspects of worldwide aviation safety, ground safety, quality assurance, medical, workers compensation, managed care, business continuity, family assistance and emergency operations for United.

"Sasha is a highly respected and well-established leader with a proven track record of navigating some of the most challenging safety and regulatory issues in our industry," said Scott Kirby, United's chief executive officer. "Her unparalleled capacity for collaboration, teamwork and creative solutions will be a tremendous asset to our corporate safety team during one of the most challenging periods our industry has ever faced. We wish Mike well and appreciate his efforts over the past decade to not only lead United's safety programs but also take on a mentorship role for young people interested in aviation."

During Quiello's 11 years with United, the Corporate Safety team accomplished some tremendous milestones, including the highly complex process that resulted in United's single operating certificate after the merger with Continental Airlines. Quiello championed the company's active participation in the OSHA Voluntary Protection Program, and under his leadership, the United team's data visualization program won the National Safety Council's highest award.

Before joining United in 2015, Johnson worked for more than a decade at the Federal Aviation Administration and with the Department of Transportation in various roles including chief of staff at the FAA; assistant to the secretary and director of public affairs, and press secretary at the DOT. In these roles, she developed a comprehensive understanding of the issues critical to aviation safety, honed by her work in crisis management with the FAA administrator and the DOT secretary. 

Prior to that, Johnson spent more than a decade in broadcast journalism at CNN, including covering campaigns and elections as a senior producer.

Johnson holds a Bachelor of Science degree from the S.I. Newhouse School of Public Communications at Syracuse University.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Extends Mask Requirements to Airports

July 22, 2020

CHICAGO, July 22, 2020 /PRNewswire/ -- United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place. This will be effective for all customers traveling on and after July 24 regardless of when their ticket was purchased. United also will strengthen its mask exemption policy by only excluding children under the age of two. If a passenger believes that there are extraordinary circumstances that warrant an exception, they should contact United or speak to a representative at the airport.

United Airlines Took Industry-Leading Steps to Manage Historic Impact of COVID-19 in Q2

July 21, 2020

CHICAGO, July 21, 2020 /PRNewswire/ -- United Airlines (UAL) today announced second quarter 2020 financial results, the most difficult financial quarter in its 94-year history, with a net loss of $1.6 billion, and an adjusted net loss¹ of $2.6 billion. Total operating revenues were down 87.1% year-over-year, on an 87.8 percent decrease in capacity year-over-year. The company's total liquidity as of the close of business on Monday, July 20, 2020 was approximately $15.2 billion. United now expects liquidity at the end of the third quarter to be over $18 billion.

United Airlines to Maximize Ventilation System During Boarding and Deplaning

July 20, 2020

CHICAGO, July 20, 2020 /PRNewswire/ -- United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding and deplaning process, helping further reduce the spread of COVID-19. In combination with the HEPA filters, the air conditioning and pressurization system onboard United's mainline aircraft recirculates the air every 2-3 minutes and removes 99.97% of particles – including viruses and bacteria during both ground and air operations – making the air onboard a plane significantly cleaner than what people typically experience in restaurants, grocery stores, schools or even some hospitals. United pilots and ground staff are working to implement this new procedure for mainline aircraft beginning July 27.

United Airlines Named a Top Company for Disability Inclusion for Fifth Consecutive Year

July 15, 2020

CHICAGO, July 15, 2020 /PRNewswire/ -- United Airlines was recognized for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion with a perfect score of 100 on the 2020 Disability Equality Index (DEI). The 2020 DEI measured United's inclusion criteria including: culture & leadership; enterprise-wide access; employment practices; community engagement and supplier diversity.

United Airlines to Hold Webcast of Second-Quarter 2020 Financial Results

July 07, 2020

CHICAGO, July 7, 2020 /PRNewswire/ -- United Airlines will hold a conference call to discuss second-quarter 2020 financial results on Wednesday, July 22, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its second-quarter earnings release and third-quarter investor update after market close on Tuesday, July 21.

United Airlines Further Expands International Schedule: Adds New Service Between Chicago and Tel Aviv

July 07, 2020

Chicago, July 6, 2020 – United Airlines today announced it is further expanding its international schedule in September with new nonstop service three days a week between Chicago O'Hare and Tel Aviv's Ben Gurion International Airport. United also announced it is reinstating service between Chicago and Hong Kong as well as between Los Angeles and Sydney.

United Announces Completion of MileagePlus Senior Secured Notes Offering

July 02, 2020

CHICAGO, July 2, 2020 /PRNewswire/ -- Today, United Airlines, Inc. ("United") announced the completion of the private offering by Mileage Plus Holdings, LLC, a direct wholly-owned subsidiary of United that operates the MileagePlus program ("MPH"), and Mileage Plus Intellectual Property Assets, Ltd., an indirect wholly-owned subsidiary of MPH ("MIPA" and, together with MPH, the "MileagePlus Subsidiaries") of an aggregate of $3.8 billion in principal amount of 6.50% senior secured notes due 2027 (the "Notes"). Concurrently with the issuance of the Notes, the MileagePlus Subsidiaries entered into a credit agreement providing for a term loan facility ("Term Loan Facility") in an aggregate amount of $3.0 billion. Borrowings under the Term Loan Facility will bear interest at a variable rate equal to LIBOR (but not less than 1.0% per annum) plus 5.25% per annum. The MileagePlus Subsidiaries intend to loan the net proceeds from the offering of the Notes and borrowings under the Term Loan Facility to United, after depositing a portion of such proceeds in reserve accounts for the Notes and the Term Loan Facility.

United Airlines Adds Nearly 25,000 Flights in August

July 01, 2020

CHICAGO, July 1, 2020 /PRNewswire/ -- United Airlines today announced it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

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