Get the Scoop on Big Metal Bird - United Hub

Get the scoop on Big Metal Bird

By The Hub team, February 21, 2017

Big Metal Bird is a show about all things United. Get an inside look at how we get up in the air and down to business. We go behind the scenes to offer you a look into our operations and global network.

Big Metal Bird host, Phil Torres

Your host

Meet, Phil Torres, your adventure guide and host of Big Metal Bird. When he's not filming an episode, you can find Phil studying different animal species and exploring the world. After leading conservation projects in the Amazon rainforest for two years, he hosted a show called "TechKnow" on Al Jazeera America. He's wrestled sharks, taken an expedition to Mongolia and submarined to the bottom of the ocean. Follow his YouTube channel, "The Jungle Diaries" or get a daily dose on wildlife and travel by following him on Snapchat or Instagram.

Host Phil Torres films episode 12 of Big Metal Bird

The show

Each video is dedicated to showing how we're getting better at providing every customer with a great travel experience every day, every flight. It's no surprise that managing an airline is a complex business, but it's fascinating, meaningful and unites people and ideas from around the globe. For us, at United, that means more than 80,000 employees in 58 countries serving 352 airports and our fleet of more than 2,200 aircraft carrying 135+ million passengers annually with approximately 4,500 daily departures. We look forward to sharing those stories and lessons learned along the way.

Big Metal Bird segments are designed to be short, so you can watch then on the go and even share it with your family and friends. It's plane and simple. You'll love it.

For more on Big Metal Bird visit

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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