Celebrating that 'can-do' attitude - United Hub

Celebrating that 'can-do' attitude

By Rachel Landgraf, November 01, 2019



Stephanie Allen Airport Operations senior supervisor at Dulles International Airport (IAD), remembers when her eyes were opened to the aviation world.

"As a girl, I didn't know I could do any of this," she said. "Then in college, my friend gave me buddy passes and we went on a vacation. I decided this is the life for me. I started in customer service because there were not a lot of women on the ramp. As my career progressed, I was like, 'You know what, I can do ramp.' Now, there are a lot of women on the ramp."

Stephanie and hundreds of her fellow United female employees reiterated that can-do mantra this month, as we celebrated Girls in Aviation Day at a record number 14 stations across the system on October 2 and 5, welcoming more than 500 young girls to various events.

From sampling food and taking in a cart demo at Denver International Airport (DEN) to being captivated by a K-9 demonstration at Orlando International Airport (MCO), from networking with pilots and flight attendants at Paris-Charles De Gaulle (CDG) to getting a maintenance tour at Houston Intercontinental Airport (IAH) and more, the girls, who all came from local nonprofit partners United partnered with in communities that normally don't have access to these hands-on opportunities, received a behind-the-scenes look of our operations and heard from women who hold various roles at United.

"It was really inspirational," said 12-year-old Annika who can be seen with fellow girls from the Aero Club of Washington in the video above enjoying their day at IAD. "They (female employees) explained to us how they felt when they first got into their careers when the majority was men. Now, it's really cool to see how many women are in this industry."

"It takes a village to make an airplane fly," said Deanna Ketterer, Ronald Reagan Washington National Airport 767/757 First Officer. "The girls got to see parts of the operation I rely on every single time I do my job. For them to get any one of these careers, not just be a pilot, would be a win for United."

Domestically, all of United's hubs and MCO took part in celebrating along with San Diego International Airport (SAN). Internationally, London Heathrow (LHR) and Amsterdam Airport Schiphol (AMS) participated for the second year in a row, while Paris-Charles De Gaulle (CDG), Edinburgh (EDI) and Leonardo da Vinci International(FCO) hosted festivities for the first time. You can see photos of all the girls smiling, posing and practicing the various jobs in the photo gallery below.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

Scroll to top