Hats Off to an American Hero - United Hub

Hats off to an American hero

By Matt Adams, August 04, 2017

When Angelo DiLiberti made his way to the gate prior to his flight from Boston's Logan International Airport to Chicago-O'Hare on July 25, United Customer Service Representatives Allison Wakefield, Bob Dirice and Anthony Roman were certain that they were in the presence of a man who had lived an extraordinary life. They would quickly learn just how right they were and the lengths people will go to pay tribute to a true patriot.

Mr. DiLiberti and Ms. Axelrod, center, with Flight Attendant Athena Lolis and Captain Randolph Mitchell

"He was wearing a veteran's cap, so that identified him," Allison said. "While he was waiting to pre-board, Bob found his name and looked him up on Google. That's when we saw that he had been a paratrooper with more than 100 jumps under his belt."

Inspired by the attack on Pearl Harbor, Mr. DiLiberti served in the Army during World War II and went on to have a 33-year military career that spanned the Korean and Vietnam wars before retiring as a lieutenant colonel.

"We greeted him at the gate, and people were coming up to recognize him," Allison continued. "As that was happening, one customer walked up to us and asked where he was seated on the plane. I told her that he was in 23A."

That customer, Lisa Axelrod, offered up her first class seat to Mr. DiLiberti.

Mr. DiLiberti poses in the captain\u2019s seat

The gate agents escorted Mr. DiLiberti and Ms. Axelrod onto the plane before the other passengers, where, as another sign of respect, Captain Randolph Mitchell offered his chair on the flight deck to Mr. DiLiberti for a photo op. Flight Attendant Sarah Dargan then showed him to his seat in first class and ensured that Mr. DiLiberti was well taken care of during his trip.

"The entire crew was great. They were really committed to making Mr. DiLiberti feel appreciated all the way to Chicago," said Allison. "And Ms. Axelrod was so sweet and genuine in wanting to show him respect. Mr. DiLiberti was clearly honored."

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When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

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On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
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CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

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By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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