The Hemisphere Guide to Family Vacations - United Hub
Hemispheres

The Hemispheres guide to family vacations

By The Hub team

Illustrations by Stacey Lamb | Hemispheres June 2018

Whether your kids dream of being superheroes, star athletes, or, yes, wizards, we've got the perfect family vacation — for them and for you.

If your kid wants to be Iron Man

Have a kid who thinks he can fly? Who shoots repulsor rays from his hands and jumps off the couch into pits of lava to save strangers (i.e., his stuffed animals) from danger? The new Marvel Day at Sea Cruise was designed for him.

Launched in late 2017, this five-day trip offers everything that's normally on a Disney Magic cruise—incredible stage shows, interactive dinners, a stop on Disney's private island, Castaway Cay—with a special all-Marvel day that will leave your kiddo shouting “Avengers assemble!" before passing out on his sleeper-sofa.

Aside from superhero meet-and-greets (smartly, tickets for the most popular characters are timed to avoid lines wrapping around the ship; also, moms, know this: Thor is very attractive), Marvel activities abound. Kids can head to the Oceaneer Club for tutorials with Thor, who teaches them how to wield their own Mjolnir for good, and Spider-Man, who shows how quick reflexes are the key to capturing bad guys. Artists offer budding comic-book illustrators Bob Ross–style lessons in how to draw Iron Man and his pals, and afterward, families can head to one of the movie theaters (plural) to catch a screening of the latest Marvel Studios flick (this year it was Black Panther; next year, maybe Captain Marvel?)

It all culminates in a grand live spectacular on the top deck that sees basically all the Avengers—yes, even Black Widow and Groot from Guardians of the Galaxy—battling Loki, Red Skull, and the Hydra agents to secure Stark Industries' new (and dangerous) power source. It's a clever, high-action show with acrobatics, choreographed fight scenes, and fireworks that will have you cheering louder than your kid. —Ellen Carpenter

The Digs:
Book a deluxe oceanview stateroom with a verandah—because verandah. Being able to sit outside and watch the whitecaps crash while recapping the day with a glass of wine (each adult is allowed to bring two bottles aboard—money saver!) is key once your little ones conk out.

The Feast:
In general, the food is great—crab legs and shrimp at the lunch buffet; beef Wellington at the Animator's Palate; even Hulk green bread on the Marvel day—but definitely do an adults-only dinner at Palo, a northern Italian restaurant offering superb antipasti, lobster pappardelle, Dover sole, and more. And be sure to get the Palo cocktail, made with pear vodka, limoncello, grappa, and prosecco.

Illustration of platform 9 3/4 from the beloved Harry Potter movie

If your kid wants to be Harry Potter

Have a kid who keeps a wand in his bookbag so he can keep trying the Accio spell? Who introduces himself by saying which house he's in? (Gryffindor, obviously.) Fly to London—preferably on Hagrid's motorcycle—where a surfeit of Harry Potter–themed activities await.

Your first task is to visit Warner Bros. Studios, Leavesden (20 miles outside London), where all eight of the Harry Potter films were made. Reservations are required, but once you're there, a docent leads you into the Great Hall, where you'll have hours to roam two sound stages and a back lot full of sets (Diagon Alley!), costumes (Hermione's Yule Ball gown!), props (the intricate 1:24 scale model of Hogwarts castle used for wide shots!), and interactive exhibits that reveal the films' secrets. You can also get your picture taken while riding a broomstick and sample the infamous butterbeer.

Back in the city, visit Platform 9 ¾ at King's Cross Station and other locations depicted in the films with Tours for Muggles, a two-and-a-half-hour walk that starts near London Bridge tube station. By night, head to the West End to take in Harry Potter and the Cursed Child, a two-part stage play based on an original story by J.K. Rowling, Jack Thorne, and John Tiffany. Finally, book a visit to Enigma Quests' School of Witchcraft & Wizardry, where adults and kids work in teams to solve puzzles and riddles to escape their rooms. “Graduates" don Hogwarts-style robes and receive calligraphy diplomas. —Kathryn Jessup

The Digs:
You'll want to book a Wizard Chamber at the Georgian House Hotel to form the foundation of your experience. These cozy suites are hidden behind bookcases and replicate Hogwarts dormitories in detail (cauldrons in the fireplaces, four-poster beds). Also magical: the full English breakfast, which will keep you fueled for hours.

The Feast:
You'll think you've walked into the Leaky Cauldron itself when you descend to Fleet Street's Ye Olde Cheshire Cheese, a family-friendly pub dating to 1667 that played host to Samuel Johnson and Charles Dickens. Kids will love the fish and chips—with mushy peas, of course—and you'll love having a proper pint.

Illustration of skier going down a mountain slope

If your kid wants to be Mikaela Shiffrin

Have a kid who collects trail maps and sleeps in her speed suit the night before every trip to the slopes? Who watches the weather incessantly for storm advisories and sets up gates in your backyard, planning her fastest lines?

Wax those skis and head to Colorado, home of Olympic gold medalist and World Cup Champion Mikaela Shiffrin. Earlier this year, the Centennial State native became an investor in Denver-based Alterra Mountain Company, which owns 12 year-round mountain destinations, including one of the best places for kids to learn and race: Steamboat.

Besides having terrain perfectly suited to kids—and the Steamboat Snowsports School to help them master it—the resort operates one of the largest recreational race facilities in the world. The Bashor Race Arena offers daily NASTAR (National Standard Race) events, which give kids of any age an opportunity to compete and compare scores. Top competitors are invited to the annual NASTAR National Championships, where winners earn medals like real Olympians. If that's not enough, racers here also have access to historic Howelsen Hill, the home of the Steamboat Springs Winter Sports Club, which has been helping Steamboat Springs produce the most Olympians of any town in the U.S. for more than 100 years. Better clear some shelf space for all those future medals… —Amiee White Beazley

The Digs:
One Steamboat Place, at the base of the Steamboat gondola, is made for families. A heated outdoor pool, three hot tubs, and a game room equipped with flatscreen TVs, pool tables, and shuffleboard courts ensure that the kids will be able to work off any energy left over from the slopes. Book your stay at the private residence club through Moving Mountains, which offers a hand-picked collection of spacious places.

The Feast:
Before hitting the slopes, fuel up at the Creekside Café in historic downtown Steamboat Springs. Try the Barn Burner—bacon, cheddar cheese, and scrambled eggs on a homemade biscuit smothered in sausage gravy—and pair it with a freshly pressed organic juice. Après-ski, head to Rex's American Bar & Grill, which serves “2 Handed" sand-wiches, brick oven pizzas, and some of the best fish tacos north of the border.

Illustration of surfer hitting the waves

If your kid wants to be Kelly Slater

Have a kid who watches The Endless Summer weekly? Who practices popping up on the coffee table? Take your aspiring surfer where the mountains meet the sea, along the American Riviera.

In spite of recent wildfires and mudslides, the surf scene in Santa Barbara is thriving, and this city with a small-town feel is the perfect place to travel with a teen in search of waves.

“Surf schools and camps are the norm here, just like soccer and baseball," says Heather Hudson, a local surfer and director of the documentary series The Women and the Waves. The best is the Santa Barbara Surf School, which will outfit your kid with a wetsuit and board and select a beach tailored to his level of ability (Leadbetter Beach and Mondos are great for beginners). The school's guides could not be more prudent or more devoted to getting your youngster up on his board and having fun in the Pacific. One-on-one classes are $85, and though they last just an hour and a half, they will leave the kid exhausted. Afterward, let him catch his breath at Rincon Point, “the queen of the coast," and watch the pros catch waves that seem to never end.

Picking out his dream board is next. Head to the Funk Zone, a neighborhood packed with surf shops like Channel Islands, J7, and Beach House, to ogle boards crafted locally by some of the world's most famed shapers and, maybe best of all, share wipeout stories with the righteously tanned store clerks. —KJ

The Digs:
Check in to the new Hotel Californian, where a classic Santa Barbara Spanish exterior gives way to a modern Moorish interior with just a touch of youthful edge. Borrow the complimentary bicycles to explore the Waterfront district and then cool off in the rooftop pool.

The Feast:
Refuel after the lesson with salmon, ahi, or yellowtail poke bowls at Big Eye Raw Bar downtown, and have dinner at the hotel's fine-dining spot, Blackbird. End your meal with a dessert of goat cheese, blood orange sorbet, crispy quinoa, basil, and fennel pollen. It's gnarly—in the best way possible.

Illustration of storybook character, Robin Hood

If your kid wants to be Robin Hood

Have a kid who's slick with a plastic sword? Who hits the bull's-eye on her Nerf archery set 9 out of 10 shots? Who's always surrounded by merry compatriots? Time to pay a visit to the home of “the world's first superhero."

Nottingham, a midsize city 110 miles north of London, is known for being the former haunt—possibly, maybe—of the world's most famous outlaw (who may or may not have existed). What is undeniably real is the moral at the heart of the mythology: It's OK to steal, as long as you take from the rich and give to the poor. Kids who challenge this premise are quickly corrected: “The laws he was fighting were unjust!" the men in tights will tell you.

At Nottingham Castle, see where the evil Sheriff once—possibly, maybe—imprisoned Robin. Just across the way is The Robin Hood Experience, a quirky attraction run by a faux Robin named Adam Greenwood. Wander a labyrinth of tiny rooms inhabited by various characters who tell tales of yore. On the way out, buy a mini longbow and a green outfit.

Next, take Ade Andrews's Robin Hood Town Tour—as much a theatrical performance as a historical overview. While tracing the line from bloodthirsty medieval ballads to the sanitized Hollywood version, Andrews is apt to twirl his sword in the air or toot his cow-horn trumpet.

Finally, take up bows and arrows—Robin's weapon of choice—at a lesson with the archery club Wilford Bowmen, where seasoned archers will show your tiny outlaw how to hit a (not very distant) target. Be sure to take a turn yourself, so she can laugh at your failure. —Chris Wright

The Digs:
Not only is the boutique Hart's Hotel within arrow's range of Nottingham Castle, part of it is built on the ramparts. Book one of the two suites so you have room to spread out and don your finest for a meal at the hotel's restaurant, one of the best spots in town.

The Feast:
If fine dining doesn't grab you, head to The Alchemist, which recently opened an outpost in a glorious Victorian building in downtown Nottingham. The food ranges from beet risotto to Moroccan lamb rump, neither of which was likely on the menu in Sherwood Forest.

Illustration of child and mother walking through the National Mall in D.C.

If your kid wants to be Michelle Obama

Have a kid who spends her weekends volunteering at the Salvation Army? Who follows notable figures instead of her friends on Instagram? For a dose of history and hope, head to Washington, D.C.

Make your first stop the Smithsonian National Museum of African American History and Culture, which opened in 2016 and has been the hottest ticket in town ever since. The lower three floors are dedicated to History, from the slave trade to #BlackLivesMatter. It's a painful but necessary exhibit that displays slave shackles so small they must have been for a child, as well as murdered teen Emmett Till's coffin. Before heading upstairs to the more celebratory exhibitions in the Culture gallery, stop in the Contemplative Court, where a quote from Martin Luther King Jr. adorns the wall behind a waterfall fountain: “We are determined … to work and fight until justice runs down like water and righteousness like a mighty stream."

The Washington Monument stands mere yards from the museum, so afterward saunter over to the National Mall and think about how 200,000 people gathered there in 1963 to hear MLK speak about a new future. Next, catch a glimpse of that imagined future at the National Portrait Gallery, which unveiled the Obamas in February. The power of Kehinde Wiley's floral-encased depiction of Barack is impossible to deny. Finally, cab to another depiction of the Obamas that's a must-see for any aspiring Civil Rights leader: the mural at Ben's Chili Bowl, which also features Muhammad Ali, Harriet Tubman, and even Taraji P. Henson. Anyone, after all, can make a difference.—EC

The Digs:
The Hay-Adams is the stay for a kid who wants to be right in the action. (Sasha and Malia Obama slept here before calling the White House home.) From free cookies at check-in to loaner wellies on rainy days, the hotel puts its youngest guests first.

The Feast:
NMAAHC's Sweet Home Café
invokes the African diaspora in foods like black-eyed-pea-and-corn empanadas. Later, head to the InterContintental at The Wharf's Kith/Kin, where chef Kwame Onwuachi mixes flavors from Nigeria, Jamaica, and New Orleans.

Illustration of baseball park

If your kid wants to be Willie Mays

Have a kid who asked for a subscription to MLB.TV as a birthday present? Who cracked every fence slat in your yard pitching imaginary games? Get your little seamhead close to the action without breaking the bank by heading to the Cactus League.

Each year, from late February through late March, 15 MLB teams prepare for the season at facilities located within a 47-mile radius of Phoenix. Here, there's no such thing as nosebleed seats, and a box of Cracker Jack won't set you back $10. The outfield lawn seats at Scottsdale Stadium offer a perfect vantage point for the game while also allowing younger kids to run around. Starting at only $10 a ticket, you'll pay a fraction of the admission at AT&T Park in San Francisco.

Games often sell out, so get tickets in advance, and look for family packages. There are also kid-themed days, such as at Peoria Sports Complex where on Sundays, kids 12 and under can stand with a player during the national anthem or announce who's stepping up to bat. At Sloan Park kids get “First-Timer Certificates" to memorialize their first Cactus League.

The Digs:
The Phoenician, a five-star resort in Scottsdale, offers six swimming pools, I.Fly trapeze lessons, and s'mores and stargazing at night. The Funicians Club gives parents a chance to hit the spa while kids explore the on-site cactus garden and play video games.

The Feast:
For great Mexican food, head to La Hacienda by Richard Sandoval, at the Fairmont Scottsdale Princess. The kids' menu will keep your little ones happy, while a custom tequila flight (there's a Tequila Goddess on staff) and guacamole made tableside will do the trick for you.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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Spotlighting our own during Hispanic Heritage Month

By The Hub team, October 13, 2020

We celebrate Hispanic Heritage Month from September 15 th through October 15th and take the time to recognize the important contributions of our colleagues of Hispanic descent in the United family.

This year, we hosted virtual events organized by our multicultural business resource group UNITE to celebrate Hispanic Heritage Month, covering topics ranging from immigration reform to Hispanic leadership. We're also taking a moment to highlight Latinx employees nominated by their peers for their contributions both at and outside of work.

These nominees have demonstrated leadership in their position and through their character. Take a moment to read their own words about how their background and heritage plays a role in the way they interact with customers, in how they support their colleagues and why it brings valuable perspective to their work.

Vania Wit – VP & Deputy Counsel

Photo of Vania Wit, VP & Deputy Counsel for United Airlines

"I am the Vice President and Deputy General Counsel in the legal department. I am an attorney and have worked in the legal department for over 21 years and am currently responsible for a number of different legal areas – such as litigation, international, commercial and government contracts, labor, employment and benefits, antitrust. I have the privilege of working with a tremendous team of attorneys who are directly leading and managing these areas. One of the things I like most about my job is simply getting to know the backgrounds and personal stories that everyone has about their paths to United or their passion for the industry. Being the daughter of immigrants from South America and growing up in a family who relies heavily on air travel to connect us to our close family and friends is an integral part of my story and what drew me to this industry and this company."

Kayra Martinez – International Flight Attendant, FRA

Photo of Kayra Martinez on board an aircraft

"I love that my work as a flight attendant brings me all over the world and allows me to connect with diverse people across the globe. Because of my Spanish heritage, I've been able to use my language as a way to connect with passengers, crew members and people from every nationality. In addition, my heritage gives me a very close connection to family, creating community and using inclusion as a way to bring people together. After transferring to Europe, I was able to study German, more Spanish, Italian and Arabic. Outside of work, I'm the director and founder of a nonprofit organization that empowers refugees through art. Hundreds of children and adults fleeing war-torn countries have found healing through my art workshops. These refugees are currently displaced in Greece. Their stunning paintings are then sold in art galleries and communities around the world, raising awareness and putting income directly into the hands of refugee artists."

Adriana Carmona – Program Manager, AO Regulatory Compliance

Photo of Adriana standing in front of a plane engine

"I've been incredibly lucky to have amazing leaders during my time at United who have challenged me from day one to think outside the box, step out of my comfort zone and trusted me to own and deliver on the tasks assigned. I think this sense of ownership is largely shaped by my Latino background, which values responsibility, respect and accountability and taking full charge of what's in your control to be able to deliver accordingly."

Harry Cabrera – Assistant Manager, AO Customer Service, IAH

Photo of Harry Cabrera

"My desire to help people is what drove me to start my career in Customer Service over two decades ago. Currently I provide support to our coworkers and customers at IAH , the gateway to Latin America and the Caribbean. As a Colombian native celebrating Hispanic Heritage Month, I'm proud to see the strength that my fellow Latinos forge every day at United Airlines. Family values are a cornerstone of the Latin community; I consider my coworkers to be part of my extended family. Mentor support throughout the years gave me the opportunity to grow professionally. The desire to do better and help others succeed is part of that heritage. I collaborate with our Latin American operations and create ways to improve performance. No matter what language you speak, the passion for what you do and being approachable makes the difference in any interaction."

Juciaria Meadows – Assistant Regional Manager, Cargo Sales

Photo of Juciaria Meadows in a Cargo hold

"During my 28-year career, I've worked across the system in various frontline and leadership roles in Reservations, Customer Service and Passenger Sales in Brazil. I moved to the U.S. in 2012 to work as an Account Executive for Cargo. It did not take too long for me to learn that boxes and containers have as much a voice as a passenger sitting in our aircraft. My job is to foster relationships with shippers, freight forwarders, cosignees, etc. and build strong partnerships in fair, trustworthy and caring ways where United Cargo will be their carrier of choice. That's where my background growing up in a Latino family plays an important role in my day-to-day interactions. I've done many wonderful sales trainings provided by United and my academic background , but none of them taught me more than watching my parents running their wholesale food warehouse. Developing exceptional relationships with their customers, they always treated them with trust and respect. They were successful business people with a big heart, creative, always adding a personal touch to their business relationships and I find myself doing the same. It's a lesson that is deep in my heart."

Shanell Arevalo – Customer Service Representative, DEN

Photo of Shanell Arevalo at work

"I am Belizean and Salvadoran. At a young age my family moved to California from Belize. Although I grew up in the United States , one thing my parents taught me was to never forget the culture, values and principles I was raised on. This includes showing love, compassion, and respect to all people. We learned to put our best foot forward for any situation and always put our heart and mind into everything we do. In my position as a customer service agent, it's the difference of showing the love, compassion and respect to our passengers to show that this is not just a job but rather a passion of genuinely caring for our people. Being Latina, we are raised to always take care of our family, and the way I take care of passengers is the way I would take care of my family. If there's one way I know I can make a difference with our Spanish speaking passengers, it's being able to speak the language. The glow that comes over a passenger's face when they realize there's someone who can speak Spanish is absolutely an indescribable feeling. With that glow comes comfort and joy. The small comfort they get from knowing someone can connect with them makes all the difference in their experience."

Around the web

United Cargo responds to COVID-19 challenges, prepares for what's next

By The Hub team, September 30, 2020

Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.

With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.

"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."

Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.

In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flig­hts. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.

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