Her Art Here contest: Official Rules - United Hub

Her Art Here contest: Official Rules

By United Airlines , February 25, 2019

United is taking the following steps to address concerns regarding the limited license:

  • United shall not exercise the license granted in the Official Rules for any designs that are not designated as Finalists
  • With respect to Finalist entries, United shall only exercise the license granted in Official Rules for the limited purpose of displaying Finalist designs on the Contest website for Voting Phase of the Contest
  • United shall only exercise the full scope of the license granted in the Official Rules with respect to the two winning Contest designs
  • United makes no claims to ownership' of submissions


Updated 3/12/19


CONTEST PERIOD: The United Airlines "Her Art Here" Contest ("Contest") consists of two (2) Regional Contests; a California Regional Contest and a New York/New Jersey Regional Contest (each a "Regional Contest"). California and New York/New Jersey shall be respectively referred to as the "Regions." Entry period starts on February 26, 2019 at 9:00:01 AM Central Time ("CT") and ends on March 24, 2019 at 11:59:59 PM CT ("Submission Phase"); and is followed by a preliminary judging phase ("Round One Judging Phase"), which begins March 25, 2019 at 12:00:01 AM CT and ends April 2, 2019 at 11:59:59 PM CT; a second-round judging phase ("Round 2 Judging Phase"), which begins April 3, 2019 at 12:00:01 AM CT and ends April 9, 2019 at 11:59:59 PM CT; a voting phase ("Voting Phase") which begins April 10, 2019 at 12:00:01 AM CT and ends April 19, 2019 at 11:59:59 PM CT; and a winner determination phase ("Winner Determination Phase") which begins April 20, 2019 at 12:00:01 a.m. and ends May 2, 2019 (collectively the "Contest Period"). Administrator's computer is the official time keeping device for this Contest.


This Contest is offered to legal residents of the 50 United States and the District of Columbia who (i) are at least 18 years of age or older or age of majority in their state of residency; (ii) identify as a hobbyist, amateur, aspiring or professional artist at the time of entry and (iii) identify as a woman, including cisgender women, transgender women, woman-aligned and non-binary people. Employees, officers, directors and agents of United Airlines, Inc. ("Sponsor"), Rebel Mouse ("Administrator"), any of their subsidiaries; affiliates; media partners; printers; advertising and promotion agencies; their respective parent, subsidiary and affiliated companies ("Contest Entities"); and those individuals' immediate family members (including spouse, mother, father, sister, brother and children and spouse of any of the foregoing) and those living in the same household of each (people who have shared the same residence at least three months over a period of one year prior to the start of the Contest Period) are not eligible to participate or win. VOID WHERE PROHIBITED BY LAW.

HOW TO ENTER THE SUBMISSION PHASE: During the Submission Phase, an eligible entrant must visit united.com/HerArtHere ("Website") and enter their valid email address and the information requested on the entry form, which may include, without limitation: first and complete last name (no initials), valid email address, phone number, street address (no P.O. Boxes will be allowed), city, state, ZIP code, select the correct region (California or New York/New Jersey) ("Region") checkbox for their submission; include a short personal biographic statement (optional) and Mileage Plus® account number (optional) ("Personal Information"), and read and agree to the Official Rules. In addition, each entrant must create and submit, using their smartphone or smart device, a video that reflects (a) why they want their design on a United Airlines Boeing 757, (b) their connection to their selected Region, (c) what inspires them, and (d) why female representation in the creative arts matters ("Video"). Video cannot exceed two minutes in length or 10 MB in file size and must be in one of the following file formats: .MOV, .MPEG, .WMV or .MP4. All entrants must also submit a Region-related design for a United Airlines Boeing 757 aircraft that reflects their point of view as an artist, connection to Sponsor's mission of "Connecting People. Uniting the world.", and represents Sponsor's story in their selected Region ("Design"). The Design must be created using the downloadable 2D template available for download on the Website and must comply with the Contest Design Guidelines also available for download on the Website. Design cannot exceed 10MB and must be in one of the following formats: .JPEG or .PNG. Entrant may follow on-screen prompts on the Website ("Submission Prompts") to review and download the Contest Design Guidelines, download the 2D Design template and upload their Video and Design. Entrants will also be instructed by the Submission Prompts to include an accessible link to their online digital portfolio containing at least three (3) examples of their original work or, in the event entrant does not have a digital online portfolio, she may upload a .jPEG or .PNG file containing three (3) examples of her work with total combined file sizes not to exceed 10MB ("Portfolio"). The Personal Information, Video, Design and Portfolio shall be collectively referred to as the "Submission," and each eligible Submission shall be one Contest entry. All Submissions must comply with the Content Guidelines below. Sharing or posting of the Submission on social media, including on Instagram, Facebook or Twitter, will not improve your chances of winning. Limit of one Submission per person per Contest during Contest Submission Period. An entrant who attempts to submit more entries than the stated limit using multiple email addresses, identities or by any other means may be subject to disqualification from the Contest, at Sponsor's discretion. The Contest Entities are not responsible for lost, late, stolen, damaged, incomplete, invalid, un-intelligible, garbled, delayed or misdirected Submissions. All such Submissions shall be disqualified.

By entering the Contest, entrant warrants and represents that your Submission complies with the Submission Content Guidelines and agrees to be bound by these Official Rules. Violation of the Submission Content Guidelines or failure to comply with these Official Rules may result in disqualification, as determined in Sponsor's sole discretion.


The Submission must comply with the following guidelines:

•Comply with these Official Rules;

•Video must be .MOV, .MPEG, .WMV or .MP4 format;

•Video must be no more than two minutes long;

•Video file size must not exceed 10MB;

•Design must comply with Contest Design Guidelines including United Airlines brand guidelines set forth at https://hub.united.com/her-art-here-submission/;

•Digital, hand-drawn or a combination will be accepted;

•Design must be submitted in .JPEG or .PNG formats;

•Design must not exceed 10MB;

•Video, Design and Portfolio must be the original solo creation of the entrant;

•All descriptive content shall be in English;

•All content must be the exclusive property of the entrant.

The Submission Video and Design must NOT:

  • Have been previously displayed, published, submitted, licensed, distributed, selected or otherwise used in any context other than the Contest;
  • Be copied in whole or in part from any other third-party work;
  • Contain content that:
    • Disparages any person, Sponsor and/or any of its affiliates' products, competitors or any of the entities affiliated with sponsoring, promoting or administering this Contest, or other person or entities;
    • Violates or infringes upon the copyrights, trademarks or privacy, property, publicity or other intellectual property rights of any person or entity;
    • Depicts the names or likenesses of anyone other than entrant;
    • Depicts or references content, music, public art or identifiable proprietary architecture, images or works not created by entrant;
    • Appears to intentionally duplicate any other Submissions;
    • Is inappropriate, profane, indecent, hateful, lewd, pornographic, sexually explicit, obscene, tortuous, defamatory, slanderous, libelous, harassing or otherwise inconsistent with Sponsor's brand or image, as determined in Sponsor's sole discretion;
    • Promotes bigotry, racism, sexism, hatred or harm against any group or individual or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, identity or age;
    • Contains any personally identifiable information, such as personal names or email addresses;
    • Promotes alcohol, Schedule 1 drugs, tobacco firearms/weapons (or the use of any of the foregoing);
    • Promotes any activities that may appear unsafe or dangerous;
    • Is unlawful, in violation of, or contrary to the laws or regulations in any jurisdiction where Submission is created or transmitted;
    • Communicates messages or images inconsistent with the positive images and/or good will with which Sponsor wish to be associated.

Without in any way limiting, expanding or amending the terms and conditions residing on any Contest-related website, including the Website, which terms and conditions shall remain in full force and effect, if Sponsor is duly notified that any element of an entrant's Submission infringes upon the rights of another person and/or receives a valid request to remove the subject Submission from any Contest-related website, Sponsor reserves the right to disqualify the Submission and any corresponding prize may be forfeited.

Each person who enters this Contest represents and warrants that their Submission does not contain any computer virus (as applicable), is otherwise uncorrupted, as of the date of submission, is not the subject of any actual or threatened litigation or claim. Each entrant hereby agrees to indemnify and hold the Contest Entities harmless from and against any and all third-party claims, actions or proceedings of any kind and from any and all damages, liabilities, costs and expenses relating to or arising out of any breach or alleged breach of any of the warranties, representations or agreements of entrant hereunder.

By entering the Contest, entrant grants Sponsor a three (3) year limited, worldwide, royalty-free, irrevocable, license and right to publish, use, publicly perform and display the Design portion of the Submission in its entirety and/or cropped to accommodate size, shape or space restrictions, in any and all media, worldwide, without consideration or compensation to the entrant, for commercial, promotional or marketing purposes in connection with, related to or arising from the Contest, Sponsor's Her Art Here campaign, and/or other similar Sponsor Contests and campaigns, without compensation to entrant and without right of notice, review, or approval of any such use of the Design.

JUDGING AND VOTING: Round One: During the Round One Judging Phase, eligible Submissions will be judged by a panel selected by Sponsor, which may include Sponsor representatives and/or selected subject area experts or professionals ("Contest Judges"). The Contest Judges will determine whether each Submission successfully reflects the Sponsor's vision for Brand Alignment, assigning either a "yes" or a "no" to each Submission. Each submission that receives a "yes" rating for Brand Alignment will proceed to the Round Two Judging Phase ("Round Two Judging Phase") and shall be deemed a semi-finalists ("Semi-Finalists"). By allowing your submission to be considered in the Round Two Judging Phase, all Semi-Finalists agree that they shall not commit any act or do anything which might reasonably be considered: (i) to be immoral, deceptive, scandalous or obscene; or (ii) to injure, tarnish, damage or otherwise negatively affect the reputation and goodwill associated with the Sponsor. All Semi-Finalists must submit to a comprehensive background check. Refusal to submit to a background check, or Sponsor's receipt of information in connection with the background check that Sponsor deems inconsistent with the positive images and/or good will with which Sponsor wish to be associated, shall be grounds for disqualification. Round Two: During the Round Two Judging Phase, Semi-Finalist entries will be judged by a different panel of Contest Judges using the judging criteria below and each Submission will receive a corresponding score ("Round Two Score"). The Contest Judges will score the Submissions according to the following weighted judging criteria: (i) Relevance to Sponsor's mission "Connecting people. Uniting the world." and relevance to Sponsor's connection to the applicable Region: up to 250 points; (iii) Creativity /ingenuity: up to 250 points and (iii) Brand Alignment: up to 500 points ("Round Two Judging Criteria"). Sponsor shall use the Round Two Score to select three (3) finalists ("Finalists"). The Submissions with the top three highest Semi-Final Scores shall be designated the Finalists. In the event of any Round Two Score ties, the Submission with the highest score in the Brand Alignment category will prevail. In the event there are still any ties, the tied Submissions will be judged again by a second panel of Contest Judges and the Submission with the highest overall score will prevail. Voting: During the Voting Phase, Finalist Submissions will be posted on the Website for public voting. Website visitors may vote for their favorite Finalist entry, one vote per day, during the Voting Phase. Points will be assigned to each Finalist based on the number of votes received (each a "Voting Score"). The Combined Score will be tabulated based on the Round Two score (2/3) and Voting Score (1/3).

Administrator's, Judges' and Sponsor's decisions shall be final and binding in all matters pertaining to the judging, voting and selection of the potential Semi-Finalists, Finalists and winners.

WINNER DETERMINATION: The Finalist Submission that receives the highest Combined Score will be the potential Grand Prize Winner. The two (2) Finalists Submissions that receive the second and third highest Combined Score will be the Finalist Prize winners. In the event of any ties, the Submission with the highest combined score in Brand Alignment category for Round Two will prevail. In the event there are still any ties, the tied Submissions will be judged again by a different panel of Contest Judges using the Judging Criteria and the Submission with the highest overall score will prevail. If any Finalist is found to be ineligible or does not comply with these Official Rules, she will be disqualified and the Submission with the next highest score will be named the potential Grand Prize or Finalists Prize Winner. In no event will there be more than one Grand Prize winner and two (2) Finalist Prize winners in the Contest. All applicable federal, state, and local laws and regulations apply. Participation constitutes entrant's full and unconditional agreement to these Official Rules and Sponsor's decisions and interpretations, which are final and binding in all matters related to the Contest. In the event a potential winner wins a prize in both Regional Contests at sole discretions of the Sponsor will determine which Regional Contest the prize will be awarded and other prize will be awarded to an alternate in the corresponding Regional Contest.

PRIZES (3) per Region: There is one Grand Prize and two (2) Finalist Prizes per Region. Limit one prize per person.

Grand Prize (1): Grand Prize Winner will receive the following prize package: A trip for winner and guest to attend a video shoot and gallery event in Summer of 2019 (date, time and location to be determined at the sole discretion of the Sponsor) ("Gallery Event") including 3-day/2-night standard double occupancy hotel accommodations; roundtrip coach-class air transportation for two from a major U.S. gateway nearest winner's home to destination where the Gallery Event is to be held (if winner lives within 100 miles of destination, then a $250 gift card [gift card brand to be determined at the sole discretion of the Sponsor] will be awarded in lieu of the air transportation) ("Trip Prize"); $10,000 cash awarded in the form of a check to winner only; the opportunity to have her Design painted on a United Airlines Boeing 757, timeline and date to be determined at the sole discretion of the Sponsor)(winner only); 100,000 United MileagePlus award miles (winner only) (winner will be required to enroll in the United's Membership Reward program and all terms and conditions apply) ("United MileagePlus Prize"); opportunity to create and/or supply three (3) pieces of original, Sponsor-approved art works ("Works") for display at a gallery event in June 2019 (winner only) (date, time and location at the sole discretion of the Sponsor) ("Gallery Display Prize"); opportunity to display Works in Sponsor's selected proprietary clubs and/or lounges for a period of time during 2019, as determined in Sponsor's sole discretion (winner only)("Club/Lounge Display Prize"). The Approximate Retail Value ("ARV") is: Up to $17,400.

Finalists Prizes (2): Finalist Prize Winners will receive the following prize: United MileagePlus Prize; Trip Prize; Gallery Display Prize; Club/Lounge Display Prize and $1,000 awarded in the form of a gift card to winner only, gift card terms and conditions apply. The ARV is: Up to $8,400.

Only the stated number of prizes will be available in the Contest. In the event a potential winner wins a prize in both Regional Contests, at its sole discretion, the Sponsor will determine the Regional Contest the prize will be awarded and other prize will be awarded to an alternate in the corresponding Regional Contest. In no event will more than the stated number of prizes be awarded. If, for any reason, more Prize notifications are sent (or more claims are received) than the number of prizes offered, as set forth in these Official Rules, Sponsor reserves the right to award the intended number of prizes by re-judging according to the Judging Criteria. No prize substitution or exchange will be allowed, except by Sponsor, who reserves the right to substitute the prize or any prize element with a prize or prize element of equal or greater value in case of unavailability.

Actual value depends on date/time/point of departure, and any difference between the stated ARV and actual value will not be awarded. Winner is solely responsible for all costs and expenses associated with prize acceptance and use not specified herein as being provided, including, without limitation, checked baggage fees, additional ground transportation, food and beverage, gratuities, incidental hotel expenses and other expenses not listed in these Official Rules. All travel arrangements for the Trip Prize must be made with Sponsor or Sponsor's agent. Trip Prize subject to availability and must be completed on dates approved by Sponsor or prize will be forfeited. Some restrictions and blackout dates may apply. No cancellation of reservation or transfer of reservation to another date after reservation has been made. Air travel will not qualify for United MileagePlus award miles. Winners are solely responsible for obtaining valid U.S. passports (if required) and any other required travel documents, including, but not limited to, acceptable photo identification. Failure to do so will result in forfeiture of prize, and an alternate winner may be selected, time permitting. Tickets are subject to terms and conditions set forth thereon. Seat locations will be determined by Sponsor in their sole discretion. All prize details are at Sponsor's sole discretion. Each winner is responsible for any applicable fees, federal, state and local taxes, if any, and any other unspecified expenses associated with acceptance or use of prize. Winner will be issued an IRS 1099 MISC tax form (or its equivalent) for the ARV of the prize awarded. Winner will also be required to provide Sponsor a valid Social Security number and W-9 form for tax purposes. Prize is not transferable or redeemable for cash and may not be sold, bartered or auctioned. Prize may not be substituted except that Sponsor in its discretion may substitute a prize, or portion thereof, with a prize or portion of equal or greater value as determined by Sponsor in its sole discretion if it deems necessary. Any such changes will be announced by Sponsor. Any portion of the prize not used by winner is forfeit and no cash substitute will be offered or permitted.

HOW TO CLAIM THE PRIZE: Within 24 hours after the end of the Winner Determination Phase, the potential winner will be notified via email and/or telephone using the Personal Information disclosed at the time of entry. Before being declared a verified winner, the potential winner must complete, sign and return all of the following documents at Sponsor's request: notarized Affidavit of Eligibility/Liability & Publicity Release, Exclusive Copyright License Agreement, Confidentiality Agreement, Travel companion Form, Form W-9 and a tax acknowledgement ("Affidavit") (collectively "Prize Claim Forms") within three (3) business days from the date it is emailed to the potential winners by the Administrator. By submitting Prize Claim Forms, Finalist prize winners agree to create and/or supply three (3) pieces of original, Sponsor-approved art works ("Works") to be displayed in Sponsor's selected proprietary clubs and/or lounges for any period of time during 2019, as determined in Sponsor's sole discretion.

Potential winner is subject to verification of eligibility and compliance with these Official Rules. Failure to provide all required information within the stated time period may result in forfeiture of winner's right to claim the prize, and may result in the prize being awarded to an alternate winner, if time permits. The Contest Entities shall not be held responsible for any delays in awarding the prize for any reason. If the potential winner is found to be ineligible, is not in compliance with these Official Rules, declines to accept the prize, or any winner notification is returned as undeliverable or the potential winner fails to respond to a winner notification within the timeframe specified in such winner notification, or if a potential winner does not answer the initial notification, the prize may be forfeited. If the prize is forfeited for any reason, an alternate potential winner may be selected based on the Judging Criteria from all remaining non-winning Semi-Finalist and Finalist Submissions received during the Submission Phase. If the prize is unclaimed, unredeemed or any portion thereof returned as undeliverable, it will be forfeited. Prize is not transferable and includes only the items specifically listed as part of the prize. Any portion of the prize not accepted by winner will be forfeited. The winner shall be solely responsible for payment of any and all applicable federal, state and local taxes for the prize won. Approximate retail value is as of the time these Official Rules were printed and the value of the prize may fluctuate. The winner is not entitled to any difference between the ARV and the actual value of the prize at the time the prize is awarded. All other costs and expenses not expressly set forth herein shall be solely the winner's responsibility. The prize will only be awarded to a verified winner. If, after a good-faith attempt, Sponsor is unable to award or deliver the prize, the prize will not be re-awarded. If any event or experience portion of a prize, including, but not limited to, the Gallery Event, is cancelled or postponed for reasons outside Sponsor's control, including Force Majeure (defined below), the corresponding portion of the prize will not be awarded and no cash substitute or alternate prize component will be offered or permitted except as determined in Sponsor's sole discretion. THE WINNER WILL BE ISSUED A FORM 1099 FOR TAX PURPOSES IN THE AMOUNT OF THE ACTUAL RETAIL VALUE OF THE PRIZE AND MUST SUBMIT HIS/HER SOCIAL SECURITY NUMBER, AS REQUIRED BY LAW. ALL FEDERAL, STATE AND LOCAL TAXES IMPOSED ON THE ACCEPTANCE OF THE PRIZE ARE SOLELY THE RESPONSIBILITY OF THE WINNER.

LIMITATION OF LIABILITY: By participating in this Contest, entrants agree that the Contest Entities and each of their respective affiliates, subsidiaries, representatives, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfillment and marketing agencies, website providers and each their respective officers, directors, stockholders, employees, representatives, designees and agents ("Released Parties") are not responsible for: (i) lost, late, incomplete, stolen, misdirected, postage due or undeliverable e-mail notifications, telephone calls, or postal mail; (ii) any computer, telephone, satellite, cable, network, electronic or Internet hardware or software malfunctions, failures, connections, or availability; (iii) garbled, corrupt or jumbled transmissions, service provider/Internet/website/UseNet accessibility, availability or traffic congestion; (iv) any technical, mechanical, printing or typographical or other error; (v) the incorrect or inaccurate capture of Submission information or the failure to capture, or loss of, any such information; (vi) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, technical error, theft or destruction or unauthorized access to the Contest; (vii) any injury or damage, whether personal or property (including any injury related to dancing or creating the entry), to entrants or to any person's computer related to or resulting from participating in the Contest and/or accepting or using the Prize; and (viii) entries that are late, forged, lost, misplaced, misdirected, tampered with, incomplete, deleted, damaged, garbled or otherwise not in compliance with the Official Rules. Further, the Contest Entities are not responsible for any undelivered telephone calls, messages or emails, including without limitation, emails that are not received because of an entrant's privacy or spam filter settings that may divert any winner notification or other Contest related email to a spam or junk folder. By entering the Contest, each entrant agrees: (i) to be bound by these Official Rules, including Submission requirements; (ii) to waive any rights to claim ambiguity with respect to these Official Rules; (iii) to waive all of his/her rights to bring any claim, action or proceeding against any of the Released Parties in connection with the Contest; and (iv) to forever and irrevocably agree to release and hold harmless each of the Released Parties from any and all claims, lawsuits, judgments, causes of action, proceedings, demands, fines, penalties, liability, costs and expenses (including, without limitation, reasonable attorneys' fees) that may arise in connection with: (a) the Contest, including, but not limited to, any Contest-related activity or element thereof, and the entrant's entries, participation or inability to participate in the Contest; (b) the violation of any third-party privacy, personal, publicity or proprietary rights; (c) acceptance, attendance at, receipt, travel related to, participation in, delivery of, possession, defects in, use, non-use, misuse, inability to use, loss, damage, destruction, negligence or willful misconduct in connection with the use of the Prize (or any component thereof); (d) any change in the prizing (or any components thereof); (e) human error; (f) any wrongful, negligent, or unauthorized act or omission on the part of any of the Released Parties; (g) lost, late, stolen, misdirected, damaged or destroyed prizing (or any element thereof); or (h) the negligence or willful misconduct by entrant. If, for any reason, the Contest is not capable of running as planned, or the integrity and or feasibility of the Contest is severely undermined by any event beyond the control of Sponsor, including but not limited to inclement weather, fire, flood, epidemic, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, war (declared or undeclared), terrorist threat or activity, or any federal, state or local government law, order, or regulation, order of any court or jurisdiction, infection by computer virus, unauthorized intervention, technical failures or other cause not reasonably within the control of Sponsor (each a "Force Majeure" event or occurrence), Sponsor reserves the right, at its sole discretion, to abbreviate, cancel, terminate, modify or suspend the Contest and/or proceed with the Contest, including the selection of winners in a manner it deems fair and reasonable, including the selection of winners from among eligible entries received prior to such cancellation, termination, modification or suspension without any further obligation provided a sufficient number of eligible entries are received. If Sponsor, in its discretion, elects to alter this Contest as a result of a Force Majeure event, a notice will be posted at the Website. WITHOUT LIMITING THE FOREGOING, EVERYTHING REGARDING THIS CONTEST, INCLUDING THE PRIZE, IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

DISPUTES: As a condition of entering, participants agree (a) under no circumstances will entrant be permitted to obtain awards for, and participant hereby waives all rights to claim punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; (b) all causes of action arising out of or related to this Contest, or any prize awarded, shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court in the state of Illinois, to which participant submits to personal jurisdiction; and (c) any and all claims, judgments and award shall be limited to actual out-of-pocket costs incurred, excluding attorneys' fees and court costs. In the event there is a discrepancy or inconsistency between disclosures and other statements contained in any Sponsor materials and the terms and conditions of these Official Rules, these Official Rules shall prevail, govern and control.

PRIVACY POLICY: Personally identifiable information submitted in connection with this Contest will be treated in accordance with these Official Rules and Sponsor's privacy policy (as may be amended from time to time), currently available at https://www.united.com/ual/en/us/fly/privacy.html; provided that, in the event of any conflict between these Official Rules and such Privacy Policy, the terms and conditions of the Official Rules will prevail.

PUBLICITY RIGHTS: Except for residents of Tennessee and where prohibited by law, by accepting the Prize, the winner agrees to allow Sponsor and Sponsor's designee the perpetual right to use his/her name, biographical information, photos, likeness and performance, voice recording, video images and all related footage, and statements for Contest, trade, commercial, advertising and publicity purposes, at any time or times, in all media now known or hereafter discovered worldwide, including but not limited to television, radio, and Internet, without notice, review or approval and without additional compensation for three (3) years from the date of winner determination.

RELEASE: By participating in the Contest, each entrant releases and agrees to indemnify and hold harmless Contest Entities, from and against any and all costs, claims, damages, or any other injury, whether due to negligence or otherwise, to person(s) or property (including, without limitation, death or violation of any personal rights, such as violation of right of publicity/privacy, libel, or slander), due in whole or in part, directly or indirectly, to participation in the Contest, creation or use of an entry, acceptance or usage of the Prize, or arising out of participation in any Contest or Prize related activity, whether hosted by Sponsor or a third party.

GENERAL: This Contest is subject to all applicable federal, state and local laws. Winning the prize is contingent upon fulfilling all requirements set forth herein. Any attempted form of participation in this Contest other than as described herein is void and will result in disqualification, and if such person is selected as a potential winner, revocation of his/her prize. Sponsor reserves the right to disqualify any individual found, in its sole opinion, to be tampering with the operation of the Contest, to be acting in violation of these Official Rules or to be acting in an unsportsmanlike manner or with the intent to disrupt the normal operation of the Contest. Any use of robotic, automatic, macro, programmed, third-party or like methods to participate in the Contest will void any attempted participation effected by such methods and the disqualification of the individual utilizing the same. CAUTION AND WARNING: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR TO UNDERMINE THE LEGITIMATE OPERATION OF THIS CONTEST IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. In the event of a dispute as to the identity of an entrant, the entry will be declared made by the primary account holder of the email account associated with the email account used to enter the Contest. Potential winners may be required to show proof of being the primary account holder. The "primary account holder" is the natural person listed as the primary owner of the email address by an email service provided. Sponsor is not responsible for any change of email address, mailing address and/or telephone number. If any provision of these Official Rules or any word, phrase, clause, sentence or other portion thereof should be held unenforceable or invalid for any reason, then that provision or portion thereof shall be modified or deleted in such manner as to render the remaining provisions of these Official Rules valid and enforceable. The invalidity or unenforceability of any provision of these Official Rules or any Prize documents will not affect the validity or enforceability of any other provision. Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision and such provision shall remain in full force and effect. All entries and/or materials submitted will not be returned. In the event of any conflict with any Contest details contained in these Official Rules and the Contest details contained in any Contest promotional materials (including, but not limited to, point of sale, television and print advertising, or any other promotional media), the details of the Contest as set forth in these Official Rules shall prevail. In the event of any conflict between the Official Rules and the Website terms and conditions, the terms and conditions of the Official Rules will prevail.

WINNERS LIST: For the name of the Contest prize winners, send a self-addressed, stamped, #10 envelope to: UNITED AIRLINES "HER ART HERE" CONTEST Winners List; C/O Momentum, Attn: Compliance Dept., 1831 Chestnut St., 7th Floor, St. Louis, MO 63103-2242. Winners List will be sent when the Contest Period is over and all properly claimed prizes have been awarded. Requests for Winners List must be received by June 30, 2019.

SPONSOR: United Airlines, Inc., 233 S. Wacker Drive, Chicago, IL 60606.

A message from our CEO Oscar Munoz on the anniversary of September 11, 2001

By Oscar Munoz, CEO, United Airlines , September 11, 2019

Today, we remember the colleagues, customers and every single victim of the terrorist attacks of Sept. 11, 2001.

I know each of us in the United family marks this difficult moment in our own way. Still, we all share a common commitment to honor how our brothers and sisters left us and also celebrate what they gave to us during their lives. We remember their professionalism and heroism. We cherish their camaraderie and friendship. We carry with us the examples they set forth, especially in the heroism and bravery displayed by so many on that terrible day. Above all, we understand a simple truth: While thousands of our fellow human beings lost their lives in New York City, Arlington and Shanksville, the attacks of September 11th were aimed at all people of peace and good will, everywhere. They were attacks on the values that make life worth living, as well as the shared purpose that make us proud of what we do as members of the United family: connecting people and uniting the world.

We may live in times scarred by discord and disagreement, and we know there are those around the world who seek to divide us against one another. But, on this day – above all – we come together, as one. We affirm our core belief that far, far more unites us as citizens and fellow human beings than can ever divide us.

Let us embody that belief as we go about serving our customers and one another – on this day and every day – as we continue to help building a world that's more united. Let that be our memorial to the sisters and brothers we lost, eighteen Septembers ago.



Three Perfect Days: Los Angeles

By The Hub team

Story by Justin Goldman | Photography by Tanveer Badal | Hemispheres September 2019

No one comes to Los Angeles without having at least a little foreknowledge. If you're a film geek (like me), you know where the heist crew had breakfast in Reservoir Dogs and which building was Nakatomi Plaza in Die Hard. If you're a music geek (like me) you can name the clubs Guns N' Roses welcomed to the jungle and the streets Dr. Dre went rollin' in his '64. If you're from New York or San Francisco (like me), you probably hate LA on principle—for the smog, the Lakers fans, the fame-seeking ethos of Hollywood. And yet, no matter how much you think you know the City of Angels, there's always something more to learn, something real to find. LA County, after all, comprises more than 4,000 square miles and 10 million people (including the largest Mexican and Asian immigrant communities in the U.S.), with a GDP of $700 billion. It's impossible to make an LA guide for everyone, but if you (like me) are a fan of Chinatown and Charles Bukowski, beaches and bowling alleys, Michelin stars and micheladas, here's one for you.

Day 1

Beaches and speakeasies on the Westside

I'm in Los Angeles, so of course I'm eating breakfast by the pool. More specifically, I'm in the lovely atrium at FIG, the poolside restaurant at the Fairmont Miramar Hotel in Santa Monica. In the water, a couple of kids are splashing around in unicorn floaties. On the wall above, Muscle Beach's best-known lifter, Arnold Schwarzenegger, flexes in a mural. On my plate is a scramble chock-full of fresh produce—tomatoes, asparagus, peppers, spinach—from Santa Monica's famed farmers market.

The pool may be Hockney-worthy, but these flip-flops were made for walking. Five minutes down Ocean Avenue, I cross a bridge over the Pacific Coast Highway and onto the Santa Monica Pier, passing the Route 66 sign, caricature artists, funnel cake stands, and carnival rides on my way to the end of the pier, where fishermen toss their lines in the water and tourists snap photos of a sea lion barking for scraps. The sharp salt smell of the ocean beckons, so I backtrack to the sand, where I roll up my jeans and watch the surf slide over my feet. I lose my thoughts in the rhythm of the waves, until a big one crashes in. Reverie over.

A prideful lifeguard tower on Venice Beach

A prideful lifeguard tower on Venice Beach

Going wheels-up at the Venice Skatepark

Going wheels-up at the Venice Skatepark

I watch the surf slide over my feet, losing my thoughts in the rhythm of the waves, until a big one crashes in.

I keep flippin' and floppin' my way south toward Venice Beach, the epicenter of Southern California's grungy, punky beach culture. Snatches of the Doors leak from surf shops and sunglass stands on the very strip where Jim Morrison and Ray Manzarek formed the band. Are you a lucky little lady in the City of Light? Or just another lost angel… I kill a few minutes watching skaters ollie along the undulating walls of the Venice Skatepark, and then I exit the beach, going a few blocks inland to the Venice Canals. Developer Abbot Kinney built these narrow waterways in 1905 to evoke some other Venice, and while I don't see any gondoliers, the homes lining the canals make for a fun self-guided architecture tour, veering from glass-walled Modernist structures to mosaic-tiled hippie bungalows.

A few more blocks up Venice Boulevard, I reach the town's main drag, Abbot Kinney Boulevard. I'm having lunch at Gjelina, which for more than a decade has offered the sort of farm-fresh cuisine and casual-yet-sceney vibe that the rest of the world thinks is LA. I sit at a distressed-wood table and chow down on California king salmon tataki; grilled peaches with burrata, prosciutto, and chicory greens; and a perfectly cooked black bass with olives and heirloom tomatoes. If this is what people associate with LA, I can see why everyone wants to move here.

My feet are flip-flopped out, so it's a good thing my college buddy Matt, who lives in Hermosa Beach, has loaned me his car—a cobalt Chevy Volt we call the Blue Dragon—to help me navigate this unending city. Fortunately, you don't need to be a Targaryen to ride this dragon, so after retrieving the car from the Fairmont valet, I fly up the 405 to the J. Paul Getty Museum, which stands on a hill above the most heavily trafficked freeway in the U.S. I park and take the tram up, then meander through the Robert Irwin–designed Central Garden, following a trickling waterfall to a reflecting pool and an X-Files-esque azalea labyrinth. The scene is so transporting that it's easy to pass a couple of hours without even entering the galleries. Oops.

No time for regrets, though. The afternoon has begun to wane, so I drive back to the Fairmont and take a seat on my balcony to watch the curtain fall on another day in America. Once night has settled and the lights have come up on the pier, I walk over to the Third Street Promenade, an outdoor mallwhere fairy lights twinkle and purple jacarandas bloom above shoppers and buskers singing Justin Timberlake. At the food court, I go up an escalator and tap a code into a black door marked "private." When it opens, I enter Dialogue, an 18-seat tasting-menu hideaway that was one of just 24 restaurants in LA to receive a Michelin star this June. As he passes me the gorgeous plates (21 of them!), chef Dave Beran explains how the Roots' album …And Then You Shoot Your Cousin inspired his menu.

"I reached out to Questlove, and he told me they wrote that album over the course of the last year of their manager's life," Beran says. "It's essentially their progression emotionally. You had to experience that album the way they intended it, and that led us to the idea of writing a tasting menu that had to be experienced the way we intended. Just as the seasons look forward and backward, the dishes do as well. Every dish has something in it from the last one and something to look forward to in the next. Your snapper had a ginger mist on it, which went into the ginger-rhubarb foam, which leads to a rhubarb chip with matcha and lilac pudding, followed by a cucumber-lilac soda. None of our dishes are intended to be complete thoughts as much as completing each other's thoughts." Food for thought, indeed.

The landmark Venice Sign at sunset The landmark Venice Sign at sunset

After dinner, I'm buying Matt a drink as a thanks for lending me the Blue Dragon. I take a cab to Abbot Kinney and meet him at the restaurant Scopa Italian Roots, where we tell the maître d' we have a reservation at Old Lightning. He promptly confiscates our phones and leads us around to the side of the building, through an unmarked door, and into LA's premier bourbon bar. The glass case along the wall taunts us with shelf after shelf of nigh-impossible-to-find vintage bottles. Matt leers covetously at a collection of limited-edition Willett, while I pine for the Pappy. I tell the bartender, Jesús, that I love the wheated flavor profile of the Van Winkles but can't shell out $3,000 for a flight. He brings me a more affordable sampler: a delectably corn-sweet Old Taylor 6-year from 1980; an Old Fitzgerald made by a legendary Kentucky warehouse manager who stole from his stores to create his own sought-after blends; and a 101-proof Evan Williams 12-year that's normally available only in the Bluegrass State. "I hope you didn't drive," Matt deadpans, although I think he's just trying to confiscate my Old Fitzgerald. Not a chance, pal.

Day 2

Artful architecture and swinging nightlife in DTLA

Los Angeles may have an underrated metro system, but the city's true essence is found where the Blue Dragon and I now sit: in bumper-to-bumper traffic on the 10. I pull up my rush-hour playlist, and Guy Clark sings, If I can just get off of this LA freeway, without getting killed or caught…

Eventually, I reach the center of the city, which the Spanish founded in 1781 as El Pueblo de Nuestra Señora la Reina de los Ángeles but has in recent years been rebranded simply as DTLA. I'm starting the morning with a bite at Grand Central Market, a 1917 building that's home to all sorts of hip food stalls. I stop at the G&B Coffee counter and get an almond macadamia latte to sip while I wriggle to the Clark Street Bread stand, where I order avocado toast. It tastes like California.

On the other side of the market, I spot one of LA's signature architectural sights, the Bradbury Building. The interior of this National Historic Landmark, which was built in 1893 and features five floors of ornate iron railings and elevator shafts climbing toward an expansive skylight, looks both stunningly vintage and eerily futuristic. It's little wonder Ridley Scott chose it as the setting for the climactic scene of Blade Runner.

I exit through the side door and gawp at the Pope of Broadway, a soaring mural of Anthony Quinn on the former Victor Clothing Company building across the way, before continuing on through DTLA. This area was once so rundown that it wasn't much of a leap for Scott to imagine that by 2019 it would look like a post-apocalyptic dystopia, but over the last decade it has become the reenergized hub of the city, thanks to places like The Last Bookstore. This temple to the written word is probably best known for its second-floor book tunnel, which tourists and wannabe influencers line up to snap selfies in. I ask a clerk what he thinks is the definitive LA novel, and he points me to John Fante's Ask the Dust, which local literary god Charles Bukowski called "a wild and enormous miracle."

It's a good thing I picked up the reading material, because I'm going to have a wait at my next stop. One of the wonderful, contradictory things about this wonderful, contradictory city is that some of its best restaurants are in run-of-the-mill strip malls. One of these is Sushi Gen, in DTLA's Little Tokyo, where a long line has formed before the doors even open. I take my spot and read for a few minutes—Los Angeles, come to me the way I came to you, my feet over your streets … you sad flower in the sand—before I'm seated at the sushi bar, where a chef slings slices of Tsukiji Market–quality fish (buttery tuna, briney sea bream, sweet shrimp, creamy uni) at me until I wave my napkin in the air like a white flag.

The Pacific Seas bar at Clifton's The Pacific Seas bar at Clifton's

The afternoon sun is beating down and bouncing up off the pavement, so I elect to walk off my meal indoors, at The Broad Museum. The four-year-old building, which entrepreneur Eli Broad and his wife, Edythe, created to house their 2,000-piece collection, stands like a square of honeycomb next to the flamboyantly curvaceous Walt Disney Concert Hall next door—a contrast that associate curator Sarah Loyer tells me was very much intentional.

Jeff Koon's "Tulips" at the Broad Museum Jeff Koon's "Tulips" at the Broad Museum

"Where the Disney Concert Hall reflects light, our building draws light in," she explains. "The ceiling has 318 individual skylights that light the collection gallery. At peak sun hours we have all natural light." We ride the escalator up to the third-floor gallery, an acre of column-free space where pieces by Jeff Koons, Takashi Murakami, Yayoi Kusama, and Kara Walker are on display. I'm particularly struck by Deep Blue, an expansive mixed-media canvas by Los Angeles artist Mark Bradford. "It's inspired by the 1965 Watts Rebellion," Loyer notes. "You can see the map of the city grid, and the different dots and colors represent historic losses from that event."

We ride the Broad's escalator up to an acre of column-free space to see pieces by Jeff Koons and Yayoi Kusama

I thank Loyer for enlightening me and then zip over to the recently restored Hotel Figueroa, which features works from a new artist—often a Southern California woman—every quarter. I valet the Blue Dragon and take a few minutes to peruse Topanga-based painter Sophie Kipner's blind-contour portraits before stretching out on a poolside lounge chair with a Bohemia beer. When I mention to the waitress that something about the pool seems odd, she tells me it's shaped like a coffin. That seems like a bad omen for tonight…

But hey, if I gotta go, there are worse places to have my last meal than Nightshade, Top Chef winner Mei Lin's much-hyped new restaurant in the up-and-coming Arts District. A taxi drops me at a converted warehouse space that's an Instagrammer's dream—blond wood, white brick, mint and emerald green upholstery, and hanging plants—surpassed only by the presentation of the dishes: Hokkaido scallops in a coconut vinaigrette, chicharrón chunks with a bright green coconut and trout roe dipping sauce, prawn toast that tastes like Vietnamese spring rolls, Szechuan hot quail served atop Japanese milk bread (à la Nashville hot chicken). If the atmosphere is heavenly, that last plate is hellish; my eyes start burning upon its arrival, and it takes an extra glass of grüner to cool my mouth after its departure.

Let's keep turning up the heat! Clifton's is a DTLA institution, a Depression-era cafeteria that fed 10,000 people a day, eventually fell into disrepair, and was ultimately reborn as a four-story nightlife bazaar following a 2015 renovation. I climb past the giant trunk of an (admittedly fake) redwood tree to the top-floor Pacific Seas tiki bar, where I sit in a wicker chair under a mermaid statue and sip a Scorpion Bowl (rum, gin, cognac, orgeat, and god knows what else) that is, yes, set on fire by my waitress. Before I get stung, I descend one floor to the Brookdale Ballroom, where dancers in Gatsby-esque getups swing to a New Orleans jazz band. A woman sashays by me in a peacock-feather outfit, but she's gone before I can ask her if this is real or if I've been consumed by the flames of Szechuan pepper and Polynesian mixology.

Day 3

Hollywood history and Eastside eats

It was all real, and I'm paying for it now. Good thing I know the perfect place for a clean-living kind of breakfast. Sqirl is on the edge of East Hollywood, in an area that's still dotted with 99-cent stores, but the line of part-time models waiting outside betrays its hip quotient. I make my way to the counter, order an Horchoffee (vegan horchata shaken with a double espresso) and a Crispy Disco (brown rice with mint, cilantro, cucumber, scallion, avocado, fried egg, and sausage), and grab a seat at the sideboard. The restaurant's sprightly owner, Jessica Koslow, brings over my food and gives me a playful punch on the knee as she takes the stool next to mine.

"It was a lot of pressure to be this funky place and be like, 'Here's what's happening in Los Angeles,'" the Long Beach native says, recalling the rapturous reviews she received after opening in 2012. However, she does take pride in being an evangelist for SoCal cooking. "There are so many different pockets of LA that [its cuisine] is hard to describe, but if you want a neighborhood restaurant for LA, you're here."

The Angel of Breakfast gives me a hug and waves me back to my food. After devouring the Crispy Disco, I head to The Hollywood Roosevelt hotel. Upon checking in, I rendezvous with Tours by Locals guide Jasmine Jia, who takes me on a winding drive through Griffith Park to the Griffith Observatory. The triple-domed Greek Revival building is one of LA's most recognizable—it can be seen in Rebel Without a Cause and La La Land—but Jia tells me it almost didn't get built. The city turned down funding from tycoon Griffith J. Griffith in 1912 because he had infamously shot his wife (who survived) a decade earlier. "There was a sensational trial," Jia says. Griffith re-donated the money when he died in 1919, and the Observatory was completed by the WPA in 1935. Today it's both an interactive astronomy museum and a spot from which you can see the Pacific Ocean, DTLA, Dodger Stadium, and the Hollywood sign.

The soup bowl–size chalices of salty, limey beer are garnished with shrimp, and the straws are even crusted with tamarind candy.

Now, the question every tourist in LA inevitably faces: Should I take a picture with the sign? As we drive over, Jia tells me it was erected as a real estate advertisement in 1923, when it originally read "Hollywoodland." "The land was sold, and the sign should have been taken down," she says, "but it became associated with the movie industry and LA and became a landmark." It was later shortened to Hollywood—better to fit the photo Jia snaps of me from the vista point in Lake Hollywood Park below.

Jia drops me back at the Blue Dragon, and I head to a far less touristed part of the city. Another college buddy of mine, Rob, was born and raised in Cypress Park, his parents among the tens of thousands of Mexican immigrants who settled on the east side of the Los Angeles River, and I've asked him to show me a couple of off-the-radar spots. I cross the concrete riverbed into Boyle Heights and meet him at El Tepeyac Café, an institution that serves old-school Mexican food. Rob points me toward the gargantuan chile verde–slathered Original Hollenbeck burrito, which is stuffed with rice and beans and guacamole and pork and comfort. Next, we zip over to La Chupería, in neighboring Lincoln Heights, where the bartender brings us two micheladas, soup bowl–size chalices of salty, limey beer (a Modelo bottle floats mouth-down in each cup) rimmed with chili sauce and garnished with cucumber, celery, and shrimp. The straws are even crusted with tamarind candy. As we slurp our drinks and watch a replay of the previous night's Dodgers game on the TV, I ask Rob what places like this mean to LA, and if he's worried about them disappearing as the city changes.

The busy lanes at Highland Park Bowl The busy lanes at Highland Park Bowl

"Gentrification brings restaurants and nightlife to areas that were overlooked, but now you have these immigrant-run mom-and-pop businesses, which have contributed so much to LA's cultural identity, operating under the threat of extinction," he tells me. "Without culture, LA risks losing its home too."

I thank the homie for the knowledge, and we split up with plans to meet later. I really need to stretch my legs, so I head to Echo Park. A popular walking path circles the lake where Jack Nicholson's J.J. Gittes snapped compromising photos of Hollis Mulwray in Chinatown, but today it's strangely calm: just a couple of teenagers lazily peddling swan boats and a few kids quacking at the ducks near the shore.

Feeling a little lighter, I get back in the car and cruise up Sunset Boulevard, shopping my way through LA's hippest 'hood, Silver Lake. I browse kid-centric bios of Prince and Bowie at MRKT, whip-stitched watchbands at Dean, and vintage rock 'n' roll tees at Sick City Records. Past the junction with Hollywood Boulevard, I make a pilgrimage to the swirling mural that appeared on the cover of Elliott Smith's Figure 8 album. The storefront has changed tenants several times—it's now a well-regarded Filipino restaurant—but most of the artwork remains, serving as a shrine where fans of the deceased songwriter still leave remembrances.

Echo Park Lake Echo Park Lake

We order frozen White Russians and 'Dead Flowers' comes on. I'm pretty sure we're in a Big Lebowski dream sequence.

Nostalgia makes me hungry. Dinner is at Majordomo, superstar chef David Chang's first California restaurant. I'm joined by Rob and Matt (who has come to reclaim the Blue Dragon) at a table beneath a skylit warehouse ceiling, and we go in on silky tofu topped with uni and avocado, dungeness crab mafaldine pasta, and a pot of boneless chuck short rib onto which our waiter slices a hunk of raclette. "Has anyone ever asked you to carve it straight into their mouth?" Matt asks. "All the time," the waiter replies.

We continue the impromptu reunion at another one of Rob's favorite spots, Highland Park Bowl. A diverse young crowd rolls strikes inside the 92-year-old bowling alley, LA's oldest, which is decorated with league championship banners from decades gone by. We order a round of frozen White Russians, a cocktail the bar calls The Dude Abides, and as we lace up our shoes, the Rolling Stones' "Dead Flowers" comes on. I'm pretty sure we're in a Big Lebowski dream sequence, but I don't see any purple jumpsuits, and the only thing that's nihilistic is the score of our game.

I hug my friends goodbye and hail a ride back to the Roosevelt, where I slip into a robe and look out the window of my suite. Hollywood Boulevard is asleep; the only stars sparkling are the ones embedded in the sidewalk. Good night, stars. Good night, moon. Good night, Los Angeles. I'll see you soon.

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