United Receives Multiple Honors for Sustainability Efforts - United Hub

United receives multiple honors for sustainability efforts

By The Hub team, December 02, 2016

Those of us in the airline industry have a shared responsibility to evaluate the way we do business to ensure that we operate in an environmentally conscious manner. For years, we at United have dedicated ourselves to reducing the airline's carbon emissions, and over the past week we've seen those efforts acknowledged in several significant ways.

First, United was recognized in the Carbon Disclosure Project's (CDP) 2016 Leadership Index for minimizing our carbon footprint and ensuring that we are following the best practices to address climate change. CDP is an independent, international nonprofit organization that enables companies, cities, states and regions to measure and manage their environmental impacts. Our A-minus rating placed United in the top-tier "Leadership" category and was the highest rating of any U.S. airline. The average score for companies inside and outside of the airline industry is a "C," so we are proud to be considered a leader in our environmental commitments and actions.

On November 1, we received the Illinois Governor's Sustainability Award, given to Illinois-based organizations that demonstrate a commitment to preserving environmental, social and economic health through innovative sustainability practices. The governor's award came thanks in part to our investment in the biofuel company Fulcrum BioEnergy – the largest aviation biofuel investment in history – and our efforts to help develop a sustainable alternative to petroleum in the aviation industry, as well as our comprehensive sustainability strategy that includes recycling and upcycling initiatives and our introduction of sustainable inflight coffee and amenity products.

Our biofuel program also received the 2016 Airports Going Green Award after being nominated by the Chicago Department of Aviation (CDA). This award affirmed the value of the program, as well as our outstanding leadership in pursuit of sustainability within the aviation industry. We continue to bring sustainable aviation biofuel into the Los Angeles International Airport (LAX) fuel farm, where it has been blended with traditional fuel since March 2016.

Last week, the Commercial Aviation Alternative Fuels Initiative (CAAFI) honored us with the CAAFI Commercial Production Trailblazer Award for our pioneering development and use of commercial-scale alternative jet fuel at LAX in partnership with AltAir Fuels.

In addition to these recent awards, earlier this year we were named one of the Leading Airlines for Biofuel in the Natural Resources Defense Council's (NRDC) 2016 Aviation Biofuel Scorecard, which rates airlines worldwide on their sourcing and use of biofuel. Additionally, we were recognized with the Chapter Mission Award by the United States Green Building Council (USGBC) Illinois Chapter for our decades-long commitment to sustainability.

While we are extremely proud of these accomplishments in sustainability, we still consider this just the beginning and will continue to push ourselves and the industry toward a more sustainable future. For more information on our Eco-Skies commitment to the environment, please visit united.com/ecoskies.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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