Honoring our Military on Memorial Day - United Hub

Honoring our Military on Memorial Day

By Maddie King, May 30, 2016

Houston ramper goes above and beyond for military customer

Memorial Day is one of the busiest travel weekend as people rush to spend the holiday with friends and loved ones. Amidst all this commotion, it is important to take a moment to remember our brave men and women who gave the ultimate sacrifice for our country.

At United, we have thousands of employees, retirees, friends and family members who served or are currently serving in the military. Carlos Moctezuma, a ramp service employee in Houston, is one member of our team who understands the significance of being a veteran, and he recently went above and beyond to deliver excellent service to one of our military customers.

Carlos was inspecting a damaged piece of luggage from an international flight when he noticed that the military uniform inside had gotten dirty. A veteran himself, Carlos recognized that the uniform belonged to a highly decorated Special Forces Master Sergeant.

"I know what it means to wear that uniform and what it means to earn that uniform," Carlos said.

For this reason, he took it upon himself to hand-clean the uniform, as well as every badge and medal on it the way he was taught during his military career. After an hour of cleaning, Carlos asked to personally deliver the uniform to the solider who had a short layover before his next flight.

Carlos brought the uniform to the gate and presented it to the soldier, who had tears in his eyes and repeatedly thanked Carlos and the rest of the United team. It turned out that the soldier was bringing his uniform to wear at a funeral the next day. This revelation made Carlos's actions even more meaningful for both the soldier and Carlos.

"Being in the military creates a band of brotherhood," said Carlos. "You may not know each other, but you know what the other person has been through and that creates a brotherhood."

Simple actions, like Carlos's, show the deep respect our employees have for those who have sacrificed so much for our country. This Memorial Day weekend, while you're enjoying get-togethers and barbecues, take a moment to think about why we commemorate this important holiday, and all of the brave men and women who gave their lives serving in our nation's armed forces.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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