'This Means so Much to Military Families' - United Hub
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'This means so much to military families'

By The Hub team, May 26, 2017

Peggy Slay, Gold Star Mother and United Airlines employee joined Fisher House Foundation Chairman and CEO Ken Fisher, along with veterans, officials and others on May 19 in Houston to dedicate the newest Fisher House at the Michael E. DeBakey VA Medical Center.

Members of the Fisher House Foundation cutting the ribbon to the new Houston Fisher HomeFisher House Foundation

United is the largest corporate sponsor of this new home, which will provide a "home away from home" for up to 20 families of eligible veterans and military at no cost, allowing them to be close to their loved one during the hospitalization for an injury, illness or disease.

"Every day, our military men and women risk their lives, and many of these heroes spend years getting medical treatment for the sacrifices they've made protecting our country," said Peggy, whose son – a U.S. Marine – was killed in Iraq. "On behalf of the thousands of military men and women that have come to call United home, I'd like to applaud Fisher House for their dedication to taking some of the stress away from our veterans as they go through medical treatments."

Veterans at the Houston Fisher House Dedication CeremonyFisher House Foundation

The Houston Fisher House will not only create an instant community for its residents, united by their common mission of supporting a sick or injured loved one, but it will also provide each individual with a secure and private refuge to rest and recharge after a long day at the hospital.

The 20-suite, 16,800 sq.-ft. comfort home joins 71 other Fisher Houses operating in the U.S. and Europe. Each bedroom suite comes equipped with a private, handicapped-accessible bathroom, and common areas that include a spacious kitchen, large communal living, dining and family rooms, laundry room and patio.

United Airlines is a longtime supporter of the Fisher House program – participating in its Hero Miles program, as well as providing financial support to help build this Fisher House.

Mr. Fisher accepting the key to the new Houston Fisher HouseFisher House Foundation

"We are grateful for our relationship with United Airlines," said Mr. Fisher. "Their support to the military and veterans has only increased throughout our years of partnering together. In addition to supporting our Hero Miles programs and supporting Warrior Games, they are now assisting in the construction of our newest Fisher House – one that will serve veterans for decades to come."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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